Mobile Commerce And The Internet Of Things Ch.6 Test Bank

Chapter 6

True/False

1. Mobile commerce (m-commerce) refers to conducting e-commerce by using mobile devices and wireless networks.

A. True

B. False

2. Increases customers’ loyalty is not a benefit for organizations.

A. True

B. False

3. Short message service (SMS) is the new type of wireless messaging, delivering rich media content, such as videos, images, and audio to mobile devices.

A. True

B. False

4. A mobile portal is a gateway to the Internet from mobile devices.

A. True

B. False

5. Mobile banking (m-banking) describes the conducting of banking activities via a mobile device

A. True

B. False

Multiple Choice

1. ____means being everywhere, especially at the same time.

A. Convenience and capabilities

B. Ubiquity

C. Localization

D. Interactivity.

2. The support of vehicles in order to minimize downtime and increase effectiveness, efficiency, and utilization is called:

A. Warehouse management

B. Field mobility

C. Direct store delivery (DSD) route accounting

D. Fleet mobility

3. Three are benefits of Organizations except:

A. Facilitates CRM and collaboration.

B. Expedites information flow to and from mobile employees.

C. Enables many enterprise applications

D. Allows for higher, noncompetitive pricing.

4. Three are Benefits for Individuals and Customers except:

A. Expedites banking and financial services.

B. Provides a choice of mobile devices for transactions.

C. Reduces employee training time and help desk resources.

D. Increases affordability over the cost of using desktop computing in some countries.

5. ____ is a mobile phone with Internet access and PC-like functionality (such as iPhone).

A. Tablets

B. Smartphone

C. Smart Glass

D. None of the above

6. Frequently referred to as text messaging, or simply texting, the technology supports the transmittal of short text messages (up to 140 to 160 characters) between wireless devices is called:

A. Voice portal

B. Short message service

C. Multimedia messaging service

D. Global positioning system

7. ____ is the technology protocol that enables Internet browsing using mobile devices.

A. Wireless Application Protocol

B. Voice Portal

C. Interactive voice response (IVR) systems

D. Personal digital assistant

8. ____provides very short-range device-to-device wireless connections (a distance up to 60 feet).

A. Municipal Wi-Fi networks (WMAN)

B. Wireless local area network (WLAN)

C. WiMAX

D. Personal area networks

9. This developing technology is supposed to replace the WiMax.

A. Wireless wide area networks

B. LTE (Long Term Evolution)

C. Wireless local area networks and Wi-Fi

D. Personal area networks

10. Describes the conducting of banking activities via a mobile device.

A. Real Estate Mobile Transactions

B. Mobile Stock Trading

C. Mobile Banking

D. Traditional Banking

11. ____ refers to mobile applications used by companies to improve the operations of the employees, facilities, and relevant supply chains within the enterprise and with its business partners.

A. Real Estate Mobile Transactions

B. Mobile enterprise

C. Mobile Banking

D. Traditional Banking

12. Collaboration activities conducted on smartphones, tablets, and other mobile devices, enabling users to improve their performance is called:

A. Mobile enterprise

B. Transportation Management

C. Real Estate Mobile Transactions

D. Mobile collaboration

13. ____ is the clear leader in the digital distribution of music and video.

A. Samsung

B. Apple

C. Twitter

D. Facebook

14. According to Knight, ____% of gamers play more on mobile devices than on PCs.

A. 46%

B. 32%

C. 82%

D. 51%

15. Three are drivers of the popularity of mobile games except:

A. The streaming of quality videos is improving.

B. The inclusion of games in social networks, and particularly on Facebook.

C. The ability of vendors to generate money from ads attached to games.

D. Technological decline for downloading complex games.

16. ____ refers to the use of location finding systems such as GPS-enabled devices or similar technologies.

A. Location-based m-commerce (l-commerce)

B. Electronic Commerce

C. WIFI

D. LTE (Long Term Evolution)

17. Location-based m-commerce mainly includes three possible activities except:

A. Location

B. Tracking

C. Managing

D. Timing

18. The network(s) that transfers user requests to the service providers, and then transmits the reply to the user is called:

A. Data or content provider

B. User

C. Opt-in application

D. Mobile communication network

19. The ability to find the location of a user who is connected to the Web via a mobile device is

A. Global Positioning System

B. Tracking

C. Geolocation

D. Real-time location systems

20. A group of sensors distributed throughout a particular that monitors and records environmental conditions and analyzes the collected data is called:

A. Sensor network

B. Smart Sensor

C. Mobile Sensor

D. Virtual Sensor

Essay

1. What are the attributes of m-commerce?

2. Describe two benefits of m-commerce.

3. How can enterprise mobility make businesses more productive?

4. What is a hurdle mobile game designers need to overcome?

5. How cam l-commerc3e be used in advertising?