Innovative E-Government Systems Exam Prep Chapter.5 9e

Chapter 5

True/False

1. E-government refers to the use of information technology in general, and e-commerce in particular.

A. True

B. False

2. Government-to-citizens (G2C) category includes all the interactions between a government and its citizens that take place electronically.

A. True

B. False

3. E-learning is not useful in developing countries.

A. True

B. False

4. Social learning has been coined to describe the learning, training, and knowledge sharing in social networks and/or facilitated with social software tools

A. True

B. False

5. An effective technology for e-training and e-learning is visual interactive simulation.

A. True

B. False

Multiple Choice

1. ____ applications enable citizens to ask questions of government agencies and receive answers, pay taxes, receive payments and documents, and schedule services.

A. Government-to-citizens

B. Government-to-government

C. Government-to-citizens

D. Government-to-business

2. ____ refers to activities where the government sells products to businesses or provides businesses with services and vice versa.

A. Government-to-Employees

B. Government-to-citizens

C. Government-to-business

D. Internal Efficiency and Effectiveness

3. A special category of e-learning is called:

A. M-learning

B. E-Training

C. E-Books

D. None of the above

4. Three are benefits of E-Learning except :

A. Education

B. Flexibility

C. Cost reduction

D. Fear environment

5. Online universities where students take classes from home via the Internet is called:

A. E-Learning

B. Virtual universities

C. Traditional universities

D. None of the above

6. ____ has been coined to describe the learning, training, and knowledge sharing in social networks and/or facilitated with social software tools.

A. Innovative teaching

B. Education

C. Expert knowledge

D. Social learning

7. Three are capabilities that may facilitate learning but one:

A. Connect learners in a learning project.

B. Have learners provide social support to each other

C. Protection of intellectual property.

D. Build the know-how of experts.

8. Visual Interactive Simulation systems provide the following major potential benefits except:

A. Lengthen learning time.

B. Lower overall training costs.

C. Aid in memorization.

D. Record an individual’s learning progress and improve on it.

9. ____ consists of software applications for managing e-training and e-learning programs including content, scheduling, delivery tips, and so forth.

A. Learning Management System

B. Visual Interactive Simulation

C. Learning on-Demand

D. Electronic Books

10. One of the most effective tools for learning management is:

A. Moodle

B. Blackboard Inc.

C. Amazon.com

D. Whiteboard Inc.

11. Three, are several types of e-books that can be delivered and read in various ways except:

A. Via Web access

B. Via a general-purpose reader

C. Via a dedicated reader

D. None of the above

12. E-book sales are exploding due to the following advantages except:

A. Ability to store hundreds of books on a small mobile device

B. Lower cost to sellers.

C. Portability

D. Easy updating of content.

13. ____ refers to electronic support for business collaboration.

A. Collaborative commerce

B. Electronic commerce

C. Expert Location Systems

D. Collaboration hub

14. ____refers to a process in which retailers make their suppliers responsible for monitoring the inventory of each item they supply, and determining when to order each item, and how much to order each time.

A. Collaborative commerce

B. Expert Location Systems

C. Vendor-managed inventory

D. None of the above

15. ____ refers to electronic transactions completed between and among individuals.

A. Person-to-Person

B. Classified Ads

C. Electronic commerce

D. Personal Services

Essay

1. How is G2B different from G2G?

2. What are some benefits of m-government?

3. Describe two drawbacks to e-learning.

4. Describe a barrier to the sharing economy.

5. Give an example of a business disruptor.