Verified Test Bank Ch11 Members And Leaders

Chapter 11 Test Bank

Multiple Choice

11.1. The “initiator-contributor,” “information giver,” “elaborator,” and “coordinator” are all examples of specific ________ roles.

A) group task

B) group building

C) individual

D) maintenance

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Easy

Skill: Remember the Facts

11.2. The _____ summarizes what has been said and addresses the direction the group is taking.

A) elaborator

B) coordinator

C) orienter

D) energizer

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Easy

Skill: Remember the Facts

11.3. The “gatekeeper-expediter,” the “standard setter,” and the “group observer and commentator” are all examples of specific ________ roles.

A) group task

B) group building and maintenance

C) individual

D) dysfunctional

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Easy

Skill: Remember the Facts

11.4. Group building and maintenance functions are broken down into seven specific roles. The _____ mediates differences among group members.

A) encourager

B) harmonizer

C) compromiser

D) follower

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Easy

Skill: Remember the Facts

11.5. Pat expresses negative evaluations of the actions of group members, is disagreeable, and boasts about his accomplishments. In these behaviors, Pat is primarily demonstrating traits associated with ________ roles.

A) group task

B) group building

C) individual

D) group maintenance

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Moderate

Skill: Apply What You Know

11.6. All of the following are categories in interaction process analysis EXCEPT

A) standard setter.

B) social-emotional negative contributions.

C) attempted answers.

D) questions.

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Moderate

Skill: Understand the Concepts

11.7. In interaction process analysis, the natural opposite of the questions categories are the _______ categories.

A) socio-emotional positive

B) socio-emotional negative

C) attempted answers

D) asks for opinions

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Moderate

Skill: Understand the Concepts

11.8. Which of the following is the BEST way to handle conflict in small groups?

A) When you disagree, keep your opinion to yourself unless you are asked about the issue directly.

B) When you disagree, make it clear your disagreement is with the person, not with the ideas expressed.

C) When someone disagrees with you, politely ignore his or her perspective.

D) When you disagree, make it clear your disagreement is with the solution suggested, not with the person who expressed it.

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Moderate

Skill: Understand the Concepts

11.9. Which of the following guidelines is provided in the text for being critically open-minded in a group interaction?

A) Members should come to a meeting with their minds already made up.

B) Members should be unwilling to alter or revise their suggestions after discussion occurs.

C) Members should come to the group with ideas and information but without firmly formulated conclusions.

D) Members can accept or reject suggestions without critically evaluating them, if that is their preferred method.

Chapter: 11

Module: 11.1

Topic: Membership in Small Group Communication

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Difficulty: Moderate

Skill: Understand the Concepts

11.10. All of the following behaviors are characteristic of groupthink EXCEPT

A) members are pressured to go along with a decision or idea.

B) group members believe that all members are in unanimous agreement.

C) group members take turns playing devil’s advocate to test the adequacy of their solution.

D) members censor their own doubts.

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Moderate

Skill: Understand the Concepts

11.11. At its meetings, the Department of Communication faculty members view themselves as invulnerable to dangers. In fact, they create rationalizations to avoid dealing with warnings or threats. They believe their group is moral and any opposition is immoral. This department is displaying symptoms of

A) agreement preoccupation.

B) gatekeeping.

C) consensus syndrome.

D) groupthink.

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Moderate

Skill: Apply What You Know

11.12. Which of the following is NOT a suggestion offered in the text for combating groupthink?

A) use illustrations to show that simple solutions will not work

B) encourage members to voice disagreement

C) reward members who voice disagreement or doubt

D) assume that all members share the same interests and priorities

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Moderate

Skill: Understand the Concepts

11.13. In some groups, a(n) _____ leader steps forward to perform the duties of a leader without being asked or expected to. This person eventually becomes recognized by the group as the leader.

A) emergent

B) charismatic

C) functional

D) alpha

Chapter: 11

Module: 11.2

Learning Objective: L.O. 11.2 Define leadership; distinguish among the traits, functional, transformational, and situational approaches; and identify the suggestions for effective group leadership.

Topic: Leadership in Small Group Communication

Difficulty: Easy

Skill: Remember the Facts

11.14. Which of the following is NOT a trait found to be associated with leadership, according to Hackman and Johnson?

A) intelligence

B) dominance

C) honesty

D) seriousness

Chapter: 11

Module: 11.2

Learning Objective: L.O. 11.2 Define leadership; distinguish among the traits, functional, transformational, and situational approaches; and identify the suggestions for effective group leadership.

Topic: Leadership in Small Group Communication

Difficulty: Moderate

Skill: Understand the Concepts

11.15. The ________ approach to leadership focuses on what the leader should do in a certain situation with respect to tasks such as group goals, giving direction to group members, and summarizing the group’s progress.

A) traits

B) functional

C) transformational

D) situational

Chapter: 11

Module: 11.2

Learning Objective: L.O. 11.2 Define leadership; distinguish among the traits, functional, transformational, and situational approaches; and identify the suggestions for effective group leadership.

Topic: Leadership in Small Group Communication

Difficulty: Moderate

Skill: Understand the Concepts

11.16. Which of the following individuals is mentioned in the text as a transformational leader?

A) Richard Nixon

B) John F. Kennedy

C) Jimmy Carter

D) Lyndon Johnson

Chapter: 11

Module: 11.2

Learning Objective: L.O. 11.2 Define leadership; distinguish among the traits, functional, transformational, and situational approaches; and identify the suggestions for effective group leadership.

Topic: Leadership in Small Group Communication

Difficulty: Moderate

Skill: Understand the Concepts

11.17. The _____ approach to leadership focuses on the ways in which the leader elevates the group’s members, empowering them to achieve more.

A) functional

B) transformational

C) situational

D) traits

Chapter: 11

Module: 11.2

Learning Objective: L.O. 11.2 Define leadership; distinguish among the traits, functional, transformational, and situational approaches; and identify the suggestions for effective group leadership.

Topic: Leadership in Small Group Communication

Difficulty: Easy

Skill: Remember the Facts

11.18. According to the situational approach to leadership, the two major responsibilities of a leader are accomplishing the task at hand and

A) doing so in a timely manner.

B) ensuring that each member participates equally.

C) ensuring the satisfaction of the members.

D) resolving conflict.

Chapter: 11

Module: 11.2

Learning Objective: L.O. 11.2 Define leadership; distinguish among the traits, functional, transformational, and situational approaches; and identify the suggestions for effective group leadership.

Topic: Leadership in Small Group Communication

Difficulty: Moderate

Skill: Understand the Concepts

11.19. The _____ approach to leadership argues that leaders must possess certain qualities if they’re to function effectively.

A) transformational

B) traits

C) functional

D) situational

Chapter: 11

Module: 11.2

Learning Objective: L.O. 11.2 Define leadership; distinguish among the traits, functional, transformational, and situational approaches; and identify the suggestions for effective group leadership.

Topic: Leadership in Small Group Communication

Difficulty: Easy

Skill: Remember the Facts

11.20. All of the following are among the functions of a leader in small-group communication EXCEPT

A) consider individual strengths.

B) activate the group agenda.

C) promote group interaction.

D) publicize the decisions of the group members.

Chapter: 11

Module: 11.2

Learning Objective: L.O. 11.2 Define leadership; distinguish among the traits, functional, transformational, and situational approaches; and identify the suggestions for effective group leadership.

Topic: Leadership in Small Group Communication

Difficulty: Moderate

Skill: Understand the Concepts

11.21. Which of the following statements about group agendas is true?

A) The more formal the group, the less important the agenda becomes.

B) The agenda must be agreed upon by all group members.

C) An agenda is a list of the tasks the group wishes to devote attention to.

D) In formal business groups, the agenda will be neither detailed nor explicit.

Chapter: 11

Module: 11.2

Learning Objective: L.O. 11.2 Define leadership; distinguish among the traits, functional, transformational, and situational approaches; and identify the suggestions for effective group leadership.

Topic: Leadership in Small Group Communication

Difficulty: Moderate

Skill: Understand the Concepts

11.22. All of the following are ways for leaders to empower others EXCEPT

A) share skills.

B) encourage growth.

C) raise group members’ self-esteem.

D) avoid criticism.

Chapter: 11

Module: 11.2

Learning Objective: L.O. 11.2 Define leadership; distinguish among the traits, functional, transformational, and situational approaches; and identify the suggestions for effective group leadership.

Topic: Leadership in Small Group Communication

Difficulty: Moderate

Skill: Understand the Concepts

11.23. In _____ cultures, the individual is less important; it’s the group that is the significant entity.

A) high-context

B) low-context

C) individualist

D) collectivist

Chapter: 11

Module: 11.3

Learning Objective: L.O. 11.3 Explain the impact of culture on small group membership and leadership behavior.

Topic: Membership, Leadership, and Culture

Difficulty: Easy

Skill: Remember the Facts

11.24. In American culture, one might voice disagreement and be influenced by a belief that “the squeaky wheel gets the grease.” In Asian culture, one might not voice disagreement and might be influenced, according to your author, by which of these beliefs?

A) When in doubt, do something.

B) Be willing to make hard and fast decisions.

C) The protruding nail gets pounded down.

D) You must wear your learning like a watch.

Chapter: 11

Module: 11.3

Learning Objective: L.O. 11.3 Explain the impact of culture on small group membership and leadership behavior.

Topic: Membership, Leadership, and Culture

Difficulty: Moderate

Skill: Understand the Concepts

11.25. In the United States, the general and expected style for a group leader is

A) laissez-faire.

B) democratic.

C) authoritarian.

D) delegating.

Chapter: 11

Module: 11.3

Learning Objective: L.O. 11.3 Explain the impact of culture on small group membership and leadership behavior.

Topic: Membership, Leadership, and Culture

Difficulty: Moderate

Skill: Understand the Concepts

True/False

11.26. In small groups, the task role of coordinator includes spelling out relationships among ideas and suggested solutions, and coordinating the activities of the different members.

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Easy

Skill: Remember the Facts

11.27. The group task role for an elaborator is to present values and opinions and try to spell out what the values of the group should be.

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Easy

Skill: Remember the Facts

11.28. The group-building and maintenance role for a compromiser is to mediate differences among group members.

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Easy

Skill: Remember the Facts

11.29. In a small group, the standard setter keeps a record of the proceedings and uses this in the group’s evaluation of itself.

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Easy

Skill: Remember the Facts

11.30. Individual roles are often considered counterproductive in small group communication.

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Easy

Skill: Remember the Facts

11.31. Members can be more effective in the group if they center conflict on the opposing group members.

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Easy

Skill: Remember the Facts

11.32. One sign of groupthink is that members censor their own doubts.

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Easy

Skill: Remember the Facts

11.33. Leaders are born, not made.

Chapter: 11

Module: 11.2

Learning Objective: L.O. 11.2 Define leadership; distinguish among the traits, functional, transformational, and situational approaches; and identify the suggestions for effective group leadership.

Topic: Leadership in Small Group Communication

Difficulty: Easy

Skill: Factual

11.34. Effective leadership depends on the leader’s assessment of the group’s ability and willingness to do the task.

Chapter: 11

Module: 11.2

Learning Objective: L.O. 11.2 Define leadership; distinguish among the traits, functional, transformational, and situational approaches; and identify the suggestions for effective group leadership.

Topic: Leadership in Small Group Communication

Difficulty: Easy

Skill: Remember the Facts

11.35 It has been determined that because group membership and group identity are so important in collectivist cultures, it’s the group that makes important decisions.

Chapter: 11

Module: 11.3

Learning Objective: L.O. 11.3: Explain the impact of culture on small group membership and leadership behavior.

Topic: Membership, Leadership, and Culture

Difficulty: Moderate

Skill: Understand the Concepts

Essay

11.36. Discuss three of the twelve specific group task roles. When have you performed these roles in group interactions?

Initiator–contributor Presents new ideas or new perspectives on old ideas, suggests new goals, or proposes new procedures or organizational strategies.

Information seeker Asks for facts and opinions and seeks clarification of the issues being discussed.

Opinion seeker Tries to discover the values underlying the group’s task.

Information giver Presents facts and opinions to the group members.

Opinion giver Presents values and opinions and tries to spell out what the values of the group should be.

Elaborator Gives examples and tries to work out possible solutions, trying to build on what others have

said.

Coordinator Spells out relationships among ideas and suggested solutions and coordinates the activities

of the different members.

Orienter Summarizes what has been said and addresses the direction the group is taking.

Evaluator–critic Evaluates the group’s decisions, questions the logic or practicality of the suggestions, and thus provides the group with both positive and negative feedback.

Energizer Stimulates the group to greater activity.

Procedural technician Takes care of various mechanical duties such as distributing group materials and

arranging seating.

Recorder Writes down the group’s activities, suggestions, and decisions; he or she serves as the memory of the group.

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Difficult

Skill: Apply What You Know

11.37. The text lists six functions and skills that are necessary for effective small group communication. List and describe these.

Chapter: 11

Module: 11.1

Learning Objective: L.O. 11.1 Define and give examples of group task roles, group building and maintenance roles, and individual roles and identify the suggestions for effective group membership.

Topic: Membership in Small Group Communication

Difficulty: Difficult

Skill: Apply What You Know

11.38. Discuss the four approaches to leadership and explain which approach you prefer and why. Choose one well-known leader and classify his or her leadership approach into one of the four categories, making sure to explain how you determined his or her leadership approach.

Chapter: 11

Module: 11.2

Learning Objective: L.O. 11.2 Define leadership; distinguish among the traits, functional, transformational, and situational approaches; and identify the suggestions for effective group leadership.

Topic: Leadership in Small Group Communication

Difficulty: Difficult

Skill: Apply What You Know

11.39. Discuss the need, or lack of need, for an agenda in various types of groups. When is an agenda most useful? What should be included in an agenda?

Module: 11.2

Learning Objective: L.O. 11.2 Define leadership; distinguish among the traits, functional, transformational, and situational approaches; and identify the suggestions for effective group leadership.

Topic: Leadership in Small Group Communication

Difficulty: Difficult

Skill: Analyze It

11.40. How do small group communication, membership, and leadership differ in other cultures? Give specific examples. In what ways can you be more aware of cultural influences in future group experiences?

Chapter: 11

Module: 11.3

Learning Objective: L.O. 11.3 Explain the impact of culture on small group membership and leadership behavior.

Topic: Membership, Leadership, and Culture

Difficulty: Difficult

Skill: Understand the Concepts