Verified Test Bank Ch10 Production And Operations Management - Contemporary Business 19e | Practice Test Bank by Louis E. Boone. DOCX document preview.
Package Title: Chapter 10, Testbank
Course Title: Boone, Contemporary Business, 19th Edition
Chapter Number: 10
Question type: Multiple Choice
1) A(n) _____ groups machinery and equipment according to their functions.
a) process layout
b) routing
c) assembly line
d) synthetic production system
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
2) The third component of mass production, _____, involves producing uniform, interchangeable goods and parts.
a) inventory control
b) materials requirement planning
c) standardization
d) synthetic production system
Difficulty: Easy
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
3) ______ is the function requiring production and operations managers to balance the need to keep stock on hand to meet demand against the costs of carrying inventory.
a) Inventory control
b) ISO
c) Perpetual inventory
d) Materials requirement planning
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
4) Many companies maintain _____ systems to continually monitor the amounts and locations of their merchandise.
a) inventory control
b) perpetual inventory
c) materials requirement planning
d) routing
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
5) A(n) _____, one of the oldest analytical methods for help with scheduling, tracks projected and actual work progress over time.
a) Gantt chart
b) PERT chart
c) critical path
d) routing
Difficulty: Easy
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
6) ______ is a voluntary program administered by the U.S. Green Building Council aimed at promoting sustainable construction processes.
a) LEED certification
b) ISO
c) Computer-integrated manufacturing
d) Benchmarking
Difficulty: Easy
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
7) The organization whose mission is to develop and promote international standards for business, government, and society to facilitate global trade is _____.
a) LEED
b) Gantt
c) PERT
d) ISO
Difficulty: Easy
Learning Objective 1: 10-07: Determine the importance of quality.
Section Reference 1: Importance of Quality
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
8) _____ is a production system in which computers help workers design products, control machines, and handle materials.
a) ISO
b) Computer-integrated manufacturing
c) Utility
d) Synthetic
Difficulty: Easy
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
9) The sequence of operations that require the longest time for completion is known as the _____.
a) Process layout
b) Critical path
c) Utility
d) Routing
Difficulty: Easy
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
10) An inventory system that seeks to eliminate anything that does not add value in operations activities by providing the right part at the right place at just the right time is called a(n) _____ system.
a) computer-integrated manufacturing
b) perpetual inventory
c) materials requirement planning
d) just-in-time
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
11) A complex project might require a(n) _____, which seeks to minimize delays by coordinating all aspects of the production process.
a) Gantt chart
b) PERT chart
c) critical path
d) routing
Difficulty: Easy
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
12) Companies create _____, or want-satisfying power, by converting raw materials and other inputs into finished goods and services.
a) inventory control
b) utility
c) perpetual inventory
d) benchmarking
Difficulty: Easy
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
13) A(n) _____ is a programmable machine capable of performing a variety of jobs that require manipulation of materials and tools.
a) routing
b) assembly line
c) robot
d) synthetic production system
Difficulty: Easy
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
14) The _____ is a fundamental step in a company’s production plan.
a) process layout
b) materials requirement plan
c) routing
d) make, buy, or lease decision
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
15) A(n) _____ transforms raw materials into finished products.
a) materials requirement plan
b) routing
c) assembly line
d) synthetic production system
Difficulty: Easy
Learning Objective 1: 10-02: Identify and describe the production processes.
Section Reference 1: Production Processes
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
16) _____ is a software-based production planning system that ensures a company has all the parts and materials it needs to produce its output at the right time and place, and in the right amounts.
a) Inventory control
b) Materials requirement planning
c) Routing
d) Synthetic production system
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
17) _____ determines the sequence of work throughout the facility and specifies who will perform each aspect of work at what location.
a) Computer-integrated manufacturing
b) Materials requirement planning
c) Routing
d) Synthetic production system
Difficulty: Easy
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
18) The process of determining how well other companies perform business functions or tasks is called _____.
a) LEED certification
b) ISO
c) utility
d) benchmarking
Difficulty: Easy
Learning Objective 1: 10-07: Determine the importance of quality.
Section Reference 1: Importance of Quality
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
19) The logical extension of specialization, mechanization, and standardization led to the development of the _____.
a) process layout
b) computer-integrated manufacturing
c) materials requirement planning
d) assembly line
Difficulty: Easy
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
20) Which of the following refers to the want-satisfying power of a good or service?
a) Inputs
b) Conversion process
c) JIT System
d) Utility
Difficulty: Easy
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
21) Which of the following describes use of resources, such as workers and machinery, to convert materials into finished goods and services?
a) Inputs
b) Production
c) JIT System
d) Utility
Difficulty: Easy
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
22) Which of the following oversee the production process by managing people and machinery in converting materials and resources into finished goods and services?
a) Inputs
b) Production and operations management
c) JIT System
d) Utility
Difficulty: Easy
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
23) Bake-All, a bakery, customizes cakes for clients. This is an example of a _____ production system.
a) mass
b) flexible
c) customer-driven
d) process-oriented
Difficulty: Medium
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
24) Which of the following are combined to result in mass production?
a) Mechanization, specialized labor, and robots
b) Standardization, job-order production, and specialized labor
c) Analytic systems, synthetic systems, and continuous processes
d) Mechanization, specialized skills, and standardization
Difficulty: Easy
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
25) Sandra, the production manager at ABC Manufacturing, divides employee work into simple components so each employee can concentrate on performing one task. Sandra is involved in _____.
a) mechanization
b) specialization
c) quality management
d) standardization
Difficulty: Medium
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
26) Which of the following statements is NOT true of standardization?
a) Standardization is used as the basis for custom-made machinery.
b) The availability of standardized parts makes possible the replacement of defective and worn-out components.
c) Standardized parts can reduce the cost of repairs.
d) Standardized parts can be produced in quantity and assembled later.
Difficulty: Easy
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
27) Which of the following is a disadvantage of mass production?
a) Workers perform specialized tasks.
b) Managers are seldom able to create conditions for high productivity.
c) It is inefficient for producing small batches of different items.
d) It moves the product along a conveyor belt past a number of workstations.
Difficulty: Easy
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
28) Kroeger use scanners not only for faster check-out times, but as a tool to obtain merchandise sales data and create short-term forecasts. This system is known as _____ production.
a) product-focused
b) quality control
c) data marketing
d) customer-driven
Difficulty: Medium
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
29) A luxury car manufacturer produces cars in large numbers but allows clients to pick their choice of materials for the upholstery and paneling and the exterior paint work. Which of the following best describes this process?
a) Flexible production
b) Mass production
c) Customer-driven production
d) Computer-aided manufacturing (CAM)
Difficulty: Medium
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
30) Which of these describes a production system that reduces a raw material to its component parts in order to extract one or more marketable products?
a) Analytic
b) Flexible
c) Intermittent
d) Synthetic
Difficulty: Easy
Learning Objective 1: 10-02: Identify and describe the production processes.
Section Reference 1: Production Processes
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
31) A production system that combines a number of raw materials or parts into a finished product is known as a(n) _____ production system.
a) extractive
b) intermittent
c) unified
d) synthetic
Difficulty: Easy
Learning Objective 1: 10-02: Identify and describe the production processes.
Section Reference 1: Production Processes
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
32) Which production system is Smith-Kline Beecham using when it combines calcium carbonate, simethicone, corn syrup, and other ingredients to make Tums Plus?
a) Analytic
b) Synthetic
c) Extractive
d) Service
Difficulty: Medium
Learning Objective 1: 10-02: Identify and describe the production processes.
Section Reference 1: Production Processes
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
33) A production process in which long production runs generate finished products over a period of time is called _______ production process.
a) Continuous
b) Intermittent
c) Customized
d) Periodic
Difficulty: Easy
Learning Objective 1: 10-02: Identify and describe the production processes.
Section Reference 1: Production Processes
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
34) A steel company whose blast furnaces never completely shut down except for malfunctions is an example of a(n) _____ production system.
a) intermittent
b) synthetic
c) just-in-time
d) continuous
Difficulty: Medium
Learning Objective 1: 10-02: Identify and describe the production processes.
Section Reference 1: Production Processes
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
35) AAA Accountants do not standardize their service to customers because each customer has different needs. This is an example of _____ production.
a) intermittent
b) continuous
c) synthetic
d) job-order
Difficulty: Medium
Learning Objective 1: 10-02: Identify and describe the production processes.
Section Reference 1: Production Processes
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
36) _____ is an example of synthetic production.
a) The manufacture of formula for infants
b) The preparation of a herbal extract
c) The extraction of copper from its ore
d) The distillation of wood to produce turpentine
Difficulty: Medium
Learning Objective 1: 10-02: Identify and describe the production processes.
Section Reference 1: Production Processes
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
37) In which of the following functions would a field robot be useful?
a) Packaging milk cartons into boxes
b) Tightening screws on electric appliances
c) Transporting packaged goods from the assembly line to the storage area
d) Handling radioactive material in a nuclear power plant
Difficulty: Medium
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
38) ______ is a voluntary certification program administered by the U.S. Green Building Council, aimed at promoting the most sustainable construction processes available.
a) JIT
b) LEED
c) ISO
d) CIM
Difficulty: Easy
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
39) A company that manufactures home appliances would like its customers to know that it uses sustainable processes. Which of the following would ensure that?
a) Announcing that it follows Six Sigma methodology
b) A LEED (Leadership in Energy and Environmental Design) certification
c) An ISO (International Organization for Standardization) certification
d) Announcing that it follows industry benchmarks
Difficulty: Easy
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
40) Which of these is a reprogrammable machine that can repeat the same tasks numerous times without varying its movement?
a) Server
b) Robot
c) Tablet
d) Router
Difficulty: Easy
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
41) Which of the following statements is FALSE about robots?
a) The use of robots is only beneficial in manufacturing settings.
b) A variety of industries are now using robot technology.
c) Robots have freed people from boring, dangerous assignments.
d) Robots can move finished goods from one place to another.
Difficulty: Easy
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
42) Engineers at General Motor Company use computers to build new car models in the virtual world before they are ever built in automobile plants. These engineers are using _____.
a) flexible manufacturing systems
b) computer-aided manufacturing
c) computer-integrated manufacturing
d) computer-aided design
Difficulty: Medium
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
43) The process that enables manufacturers to use computers to analyze the steps a machine must take to produce a product or part is _____.
a) computer-aided manufacturing
b) program evaluation and review technique
c) computer-aided design
d) computer-integrated manufacturing
Difficulty: Easy
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
44) Akito’s company uses a computer to control its production process. The computer transmits signals to machines for performing the appropriate steps in the correct order. This is an example of _____.
a) computer-aided design
b) computer-aided manufacturing
c) flexible manufacturing
d) computer-integrated manufacturing
Difficulty: Medium
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
45) Better Bearing Company (BBC) produces 30 basic types of ball bearings. Its manufacturing system uses computer-controlled machining centers, robots, and remote-controlled carts to deliver materials. In addition, the system can be modified quickly to produce the different ball bearings. The manufacturing system that is described is a _____ system.
a) flexible manufacturing
b) synthetic manufacturing
c) static manufacturing
d) computer-aided design
Difficulty: Medium
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
46) Flexible Fixtures uses a computer system that controls the entire production function from designing products to handling raw materials. What kind of production system is Flexible Fixtures using?
a) Flexible manufacturing system
b) Computer-aided design
c) Computer-integrated manufacturing
d) Computer-aided manufacturing
Difficulty: Medium
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
47) Which of the following is an example of a human factor to be considered when choosing a location for a production facility?
a) Availability of transport alternatives
b) Community living conditions
c) Hazardous wastes
d) Water supply
Difficulty: Easy
Learning Objective 1: 10-04: Identify the factors involved in a location decision.
Section Reference 1: The Location Decision
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
48) Which of the following is not a consideration in determining where to locate a mill for Perfect Paper Company (PPC)?
a) Labor supply
b) Location of customers
c) Physical characteristics
d) Proximity to raw materials
Difficulty: Easy
Learning Objective 1: 10-04: Identify the factors involved in a location decision.
Section Reference 1: The Location Decision
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
49) In selecting a production facility location, a highly and specialized labor supply would be most important to which of the following?
a) Steel manufacturer
b) Jewelry manufacturer
c) Paper mill
d) Software developer
Difficulty: Medium
Learning Objective 1: 10-04: Identify the factors involved in a location decision.
Section Reference 1: The Location Decision
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
50) Which type of company would be most interested in locating in an area close to its market?
a) Dry cleaners
b) Pharmaceutical companies
c) Automobile manufacturers
d) Shipbuilding companies
Difficulty: Medium
Learning Objective 1: 10-04: Identify the factors involved in a location decision.
Section Reference 1: The Location Decision
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
51) Abbey is the owner of Baker’s Dozen, a bakery with all perishable products. What will be her primary consideration regarding location?
a) Proximity to raw materials
b) Proximity to her market
c) Availability of transportation alternatives
d) Proximity to labor supply
Difficulty: Medium
Learning Objective 1: 10-04: Identify the factors involved in a location decision.
Section Reference 1: The Location Decision
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
52) In the context of location factors, computer chip manufacturers, such as AMD and Intel, must be primarily concerned with _____.
a) availability to energy
b) proximity to markets
c) community living conditions
d) available water supply
Difficulty: Easy
Learning Objective 1: 10-04: Identify the factors involved in a location decision.
Section Reference 1: The Location Decision
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
53) State and local governments may offer _____ to encourage businesses to locate in their area.
a) proximity to suppliers
b) tax incentives
c) proximity to raw materials
d) physical factors such as energy
Difficulty: Easy
Learning Objective 1: 10-04: Identify the factors involved in a location decision.
Section Reference 1: The Location Decision
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
54) What is the main reason some companies have set up offshore assembly plants?
a) Available marketing opportunities
b) Nearness to raw materials
c) Low wages
d) Inexpensive energy
Difficulty: Easy
Learning Objective 1: 10-04: Identify the factors involved in a location decision.
Section Reference 1: The Location Decision
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
55) Advanced Disposal wants to build a landfill outside Dallas. The company must conduct a(n) _____ study, which includes analyzing the effect the landfill might have on the water supply, air conditions, and wildlife.
a) market impact
b) consumer behavior
c) location feasibility
d) environmental impact
Difficulty: Medium
Learning Objective 1: 10-04: Identify the factors involved in a location decision.
Section Reference 1: The Location Decision
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
56) Yoshiko is planning to open a hotel. Which of the following factors should she consider while deciding a location for the hotel?
a) Proximity to raw materials
b) Labor supply
c) Proximity to markets
d) Availability of transportation alternatives
Difficulty: Medium
Learning Objective 1: 10-04: Identify the factors involved in a location decision.
Section Reference 1: The Location Decision
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
57) A manufacturer requires fragile raw material that takes time to be delivered by the supplier. Which of the following should the production manager of this facility ensure?
a) He or she has access to multiple suppliers.
b) The supplier maintains confidentiality.
c) The facility has a product layout.
d) The facility uses more people to handle the raw material.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
58) AJS catering services receives food orders for several events taking place within a week. Which of the following types of inventory system should it use to manage food”?
a) A perpetual inventory system
b) A vendor-managed inventory system
c) Production planning
d) A just-in-time (JIT) system
Difficulty: Medium
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
59) The manager of A-1 Thai, an upcoming restaurant, is looking for vendors that sell the tools required for the new kitchen. He has located suppliers that offer commercial-grade equipment at the same prices. Which of the following vendors is the restaurant’s manager most likely to select?
a) Freshology Restaurant Equipment, which is located overseas
b) Edison’s Equipment, which maintains a computerized inventory
c) O’Bree Restaurant Supplies, which has supplied the manager with equipment several times in the past
d) Grilledge Equipment, which is a new supplier in the market
Difficulty: Medium
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
60) Which of the following is not a primary task of production managers?
a) Determining what products to produce
b) Controlling the production process
c) Selecting the most appropriate layout
d) Planning the production process
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
61) Markell is a production manager. Which of the following tasks would Markell complete first?
a) Selecting the appropriate layout
b) Determining what products to produce
c) Planning the production process
d) Implementing the production process
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
62) Cassandra is a production manager and has decided that grouping machinery and equipment according to their functions works best at her company. What layout would be her company be using?
a) Fixed
b) Process
c) Customer oriented
d) Product
Difficulty: Medium
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
63) Hospital rooms are typically set up with a _____ layout.
a) product
b) process
c) fixed-position
d) customer-oriented
Difficulty: Medium
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
64) The production facility for a space shuttle would probably be organized according to a _____ layout.
a) fixed-position
b) product
c) process
d) customer-oriented
Difficulty: Medium
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
65) A company that produces a variety of nonstandard products in relatively small quantities would probably use a _____ layout.
a) customer-oriented
b) process
c) product
d) fixed-position
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
66) _______ would be appropriate for manufacturers of bulky, heavy, or fragile products.
a) Product layout
b) Customer-oriented layout
c) Fixed-position layout
d) Process layout
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
67) _______ would be appropriate for a manufacturer who needs to produce large numbers of a single product.
a) Product layout
b) Process layout
c) Fixed-position layout
d) Customer-oriented layout
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
68) A plant where plastic 2-liter bottles are manufactured probably uses a _____ layout.
a) customer-oriented
b) product
c) process
d) fixed-position
Difficulty: Medium
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
69) Banks most likely utilize a _____ layout.
a) product
b) fixed-position
c) process
d) customer-oriented
Difficulty: Medium
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
70) Implementing a production plan involves all of the following steps EXCEPT _____.
a) creating a feasible budget
b) controlling inventory
c) selecting the best suppliers for materials
d) deciding whether to make, buy or lease components
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
71) How can a company best protect itself against an interruption in the supply of parts?
a) Select suppliers through a competitive bidding process.
b) Use suppliers from the city where the company is located.
c) Maintain more than one supply source.
d) Transport the parts in its own transportation vehicles.
Difficulty: Medium
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
72) Which of the following is LEAST likely be purchased on a long-term contractual basis?
a) Component parts for mass production
b) Office supplies purchased for a small office
c) Continuous supply products
d) Raw materials
Difficulty: Medium
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
73) When choosing an appropriate vendor, production managers consider all of the following EXCEPT _____.
a) services from competing companies
b) delivery dependability
c) warranties on purchases
d) dispatching
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
74) The supplier for Alpha Corporation has offered the company a 5 percent discount if it will order more units less frequently. If Alpha accepts the supplier’s offer, the cost of carrying inventory will _____ and the cost of running out of inventory will _____.
a) rise, stay the same
b) fall, decrease
c) rise, decrease
d) fall, stay the same
Difficulty: Medium
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
75) All of the following are expenses involved in storing inventory EXCEPT _____.
a) maintenance
b) acquisition
c) insurance
d) warehouse rent
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
76) For a just-in-time (JIT) investment system, which of the following situations would present a challenge?
a) Increase in the number of suppliers
b) Long-term relationships with suppliers
c) Vendor managed inventory
d) Sudden increase in demand
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
77) Marion uses a computer-based production planning system by which a company can ensure that it has needed parts and materials available at the right time and place and in the correct amounts. Marion uses _____.
a) materials requirement planning
b) just-in-time inventory system
c) computer-aided manufacturing
d) vendor-managed inventory
Difficulty: Medium
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
78) When Walmart vendors ship merchandise directly to stores instead of distribution centers, the company is utilizing _____.
a) perpetual inventory
b) inventory control
c) production control
d) vendor-managed inventory
Difficulty: Medium
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
79) Radcliff is planning to manufacture an energy drink, “Hobz drink.” Which of the following facility layout should he use?
a) Process
b) Product
c) Fixed-position
d) Customer-oriented
Difficulty: Medium
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
80) Rainer runs a company that creates centerpieces and decorative sculptures for events. After deciding on the materials and tools required to make each piece, what should Rainer’s next step be?
a) He should recruit workers and train them in the techniques required to produce the pieces.
b) He should make a timetable to specify how long work on each piece should last.
c) He should decide on a sequence of tasks and assign each of his workers a different aspect of the work.
d) He must predict problems in the production process and have contingency plans ready.
Difficulty: Medium
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
81) Emmanuel’s job involves setting up well-designed procedures for coordinating people, materials, and machinery for the production of mesh filters. Emmanuel is involved in _____.
a) inventory control
b) facility design
c) production control
d) manufacturing resource planning (MRP II)
Difficulty: Medium
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
82) Which phase of production control determines the amount of all resources needed to produce a certain amount of goods and services?
a) Production planning
b) Routing
c) Dispatching
d) Scheduling
Difficulty: Easy
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
83) Which of these is the phase of production control that determines the sequence of work and specifies where and by whom each aspect of production will be performed?
a) Follow-up
b) Routing
c) Scheduling
d) Dispatching
Difficulty: Easy
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
84) A Gantt chart is associated with which step in production control?
a) Routing
b) Scheduling
c) Dispatching
d) Follow-up
Difficulty: Easy
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
85) Garrett is a warehouse production manager and has been assigned a complex project that might result in lengthy delays. In order to coordinate all aspects of the production process, Garrett has created a(n) _____ chart.
a) ISO
b) FMS
c) Gantt
d) PERT
Difficulty: Medium
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
86) The critical path in a PERT chart represents the _____.
a) sequence of operations that involves outside suppliers
b) sequence of operations that requires the longest time for completion
c) areas of operations that require the least amount of technical support
d) areas of operations that have abundant and extra time
Difficulty: Easy
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
87) Part of Dabney’s job as a production supervisor is to instruct each department on what work to do and the time in which they have to complete their work assignments. This part of her job is known as _____.
a) routing
b) dispatching
c) scheduling
d) planning
Difficulty: Medium
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
88) The last step in production control is to spot problems in the production process and inform management of needed adjustments. This phase is called _____.
a) evaluation
b) dispatching
c) follow-up
d) process control
Difficulty: Easy
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
89) A company can monitor quality level output in all of the following ways EXCEPT _____.
a) customer surveys
b) electronic sensors
c) visual inspections
d) share of marketplace
Difficulty: Easy
Learning Objective 1: 10-07: Determine the importance of quality.
Section Reference 1: Importance of Quality
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
90) Stephanie, a production manager, is developing timetables that specify how long each operation in the production process takes and when workers should perform it. Stephanie is engaged in the _____ step of production control.
a) planning
b) routing
c) scheduling
d) dispatching
Difficulty: Medium
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
91) When a company looks to an established, superlative product as a guide for its new product, it is _____.
a) implementing quality control
b) forecasting
c) implementing quality standards
d) benchmarking
Difficulty: Easy
Learning Objective 1: 10-07: Determine the importance of quality.
Section Reference 1: Importance of Quality
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
92) The goal of _____ is for companies to eliminate virtually all defects in output, processes, and transactions.
a) European Union
b) Six Sigma
c) WTO
d) NATO Business Alliance
Difficulty: Easy
Learning Objective 1: 10-07: Determine the importance of quality.
Section Reference 1: Importance of Quality
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
93) Magnus is a factory manager for Clearfield Computers and is conducting a visual inspection of component hardware and comparing against established quality standards. Magnus is measuring _____.
a) production planning
b) critical path
c) quality control
d) benchmarking
Difficulty: Medium
Learning Objective 1: 10-07: Determine the importance of quality.
Section Reference 1: Importance of Quality
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
Question Type: True/False
94) Production creates utility by converting raw materials and other inputs into finished products.
Difficulty: Easy
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
95) Production and manufacturing are the same so the terms are and can be used interchangeably.
Difficulty: Easy
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
96) Effective production and operations management can lower a company’s costs of production, boost the quality of its goods and services, allow it to respond dependably to customer demands, and enable it to grow while creating new value for customers by providing new products.
Difficulty: Easy
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
97) Mass production helps make large quantities of goods at lower prices.
Difficulty: Easy
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
98) An example of a standardized part, which simplifies the replacement process is a light bulb.
Difficulty: Easy
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
99) Mass production is highly efficient for producing small quantities of unique items.
Difficulty: Easy
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
100) Flexible production systems typically involve using information technology to share the details of customer orders, programmable equipment to fulfill orders, and skilled people to carry out whatever tasks are necessary to fill an order. They are less complicated and require less cooperation than do mass production systems.
Difficulty: Easy
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
101) Although companies don’t generally decide to completely replace mass production with flexible production or customer-driven production, the addition of these alternative forms of production can lead to job satisfaction.
Difficulty: Easy
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
102) Amanda makes a line of hand-made purses. She is paid in advance and creates items that are custom made according to her clients’ specifications. Amanda uses a system of customer-driven production.
Difficulty: Medium
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
103) An analytic production system combines a number of raw materials or parts or transforms raw materials to produce finished products.
Difficulty: Easy
Learning Objective 1: 10-02: Identify and describe the production processes.
Section Reference 1: Production Processes
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
104) An example of analytic production is corn processing to produce animal feed and corn sweetener.
Difficulty: Medium
Learning Objective 1: 10-02: Identify and describe the production processes.
Section Reference 1: Production Processes
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
105) Most services businesses, such as accountants and plumbers, utilize an intermittent production system.
Difficulty: Easy
Learning Objective 1: 10-02: Identify and describe the production processes.
Section Reference 1: Production Processes
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
106) A “lights out” factory, which is completely automated demonstrates a company’s lack of ability to meet customer needs.
Difficulty: Easy
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
107) The LEED certification process is rigorous and involves meeting standards in energy savings, water efficiency, CO2 emissions reduction, improved indoor environmental quality (including air and natural light), and other categories.
Difficulty: Easy
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
108) Freeing humans from potentially dangerous assignments such as handling hazardous materials is an important use of robots.
Difficulty: Easy
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
109) Most modern production facilities will choose to use either CAD or CAM, but not both in tandem.
Difficulty: Easy
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
110) An example of green manufacturing is when Boeing engineers use computers to build new commercial jet models in the virtual world before they are actually built in production.
Difficulty: Easy
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
111) Computer-integrated manufacturing combines the use of robots, CAD/CAM, and flexible manufacturing systems, computers, and other technologies.
Difficulty: Easy
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
112) GM is assessing local labor costs as well as the availability of workers with necessary qualifications as it determines a location for its new plant. These are physical factors.
Difficulty: Medium
Learning Objective 1: 10-04: Identify the factors involved in a location decision.
Section Reference 1: The Location Decision
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
113) Software manufacturers such as Dell are more concerned with physical factors than human factors.
Difficulty: Medium
Learning Objective 1: 10-04: Identify the factors involved in a location decision.
Section Reference 1: The Location Decision
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
114) When skilled employee technicians are required, potential plant location choices become more limited.
Difficulty: Medium
Learning Objective 1: 10-04: Identify the factors involved in a location decision.
Section Reference 1: The Location Decision
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
115) Creators of Humane Pets Theme Park decide upon a location in Tucson, Arizona because it is a location that generally promise sunny, warm weather year-round for visitors. This is an example of considering physical variables.
Difficulty: Medium
Learning Objective 1: 10-04: Identify the factors involved in a location decision.
Section Reference 1: The Location Decision
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
116) Production managers must continually evaluate results of the production process and make adjustments along the way.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
117) The sole purpose of a successful production planning process is to ensure customer satisfaction.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
118) A product layout is one in which the product remains in a fixed position and workers, materials, and machines are transported to and from it.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
119) A process layout groups machinery and other equipment according to their functions.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
120) A typical machine shop generally has separate departments where machines are grouped by functions such as grinding, drilling, pressing, and lathing. This is an example of a process layout.
Difficulty: Medium
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
121) A product layout can efficiently produce a large number of similar products but is relatively inflexible.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
122) Custom machine shops are typically organized in a product layout.
Difficulty: Medium
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
123) Customer-oriented layout are typical layouts for airplane manufacturers.
Difficulty: Medium
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
124) To make, buy, or lease decision sometimes depends on the availability of outside suppliers that can dependably meet a company’s standards for quality and quantity.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
125) Managers should maintain access to only one or two supply sources.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
126) Raw materials are often purchased on a long-term contractual basis.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
127) The decision to purchase or lease sometimes is affected by the need for confidentiality.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
128) Quality, prices, dependability of delivery, and services offered by competing companies are some of the main things companies will take into consideration when selecting a supplier.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
129ckly as possible in order to begin the manufacturing process.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
130) Companies generally prefer short-term contracts with suppliers.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
131) To continuously monitor the amounts and locations of their stocks, perpetual inventory systems typically use computers.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
132) A just-in-time inventory system seeks to eliminate anything that does not add value in operations activities by providing the right part at the right place at just the right time right before it is needed in production.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
133) Interestingly, just-in-time inventory systems shift much of the responsibility for carrying inventory to vendors.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
134) In a just-in-time system, most of the responsibility for carrying inventory falls on the purchasers.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
135) Jessica’s company builds custom guitars based on client specifications. Her company would best utilize a just-in-time system.
Difficulty: Medium
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
136) MRP is a computer-based production planning system that lets a company ensure that it has all the parts and materials it needs to produce its output at the right time and place and in the right amounts.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
137) Shane owns a small art gallery with only a few components. His company does not necessarily need an inventory system based on materials requirement planning.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
138) Kiersten is determining the sequence of work throughout a manufacturing facility and who will perform which task at which location. Kiersten is engaged in the production control step known as routing.
Difficulty: Medium
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
139) Routing choices depend on the nature of the good or service and the facility layout.
Difficulty: Easy
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
140) For tracking projected and actual work progress over time, Gantt charts are most effective.
Difficulty: Easy
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
141) PERT is a scheduling technique designed to minimize production delays.
Difficulty: Easy
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
142) The critical path in a PERT diagram illustrates the sequence of operations that requires the longest time for completion.
Difficulty: Easy
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
143) Dispatching refers to the phase of production control in which the manager instructs each department on the work to be done and the time allowed for its completion.
Difficulty: Easy
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
144) Identifying how leaders in certain fields perform and continually comparing and measuring performance against these outstanding performers is called quality control.
Difficulty: Easy
Learning Objective 1: 10-07: Determine the importance of quality.
Section Reference 1: Importance of Quality
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
145) Depending on their objectives, companies may use many different benchmarks.
Difficulty: Easy
Learning Objective 1: 10-07: Determine the importance of quality.
Section Reference 1: Importance of Quality
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
146) Quality control involves measuring products and services against established quality standards.
Difficulty: Easy
Learning Objective 1: 10-07: Determine the importance of quality.
Section Reference 1: Importance of Quality
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
Question Type: Essay
147) Differentiate between mass production, flexible production, and customer-driven production.
Difficulty: Easy
Learning Objective 1: 10-01: Explain the strategic importance of production.
Section Reference 1: The Strategic Importance of Production
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
148) Compare analytic production systems to synthetic production systems and provide an example of each.
Difficulty: Easy
Learning Objective 1: 10-02: Identify and describe the production processes.
Section Reference 1: Production Processes
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
149) Outline continuous production processes and intermittent production processes and provide an example of each.
Difficulty: Easy
Learning Objective 1: 10-02: Identify and describe the production processes.
Section Reference 1: Production Processes
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
150) Offer two examples of uses for robots.
Difficulty: Medium
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
151) Briefly describe a flexible manufacturing system.
Difficulty: Easy
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
152) Describe how IKEA is "forest positive."
Difficulty: Easy
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
153) Explain why flexible manufacturing is ideal for pharmaceutical companies.
Difficulty: Easy
Learning Objective 1: 10-03: Explain the role of technology in the production process.
Section Reference 1: Technology and the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
154) How has the economic downturn caused the revitalization of the auto industry in Detroit?
Difficulty: Easy
Learning Objective 1: 10-04: Identify the factors involved in a location decision.
Section Reference 1: The Location Decision
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
155) Identify the factors involved in the facility location decision.
Difficulty: Easy
Learning Objective 1: 10-04: Identify the factors involved in a location decision.
Section Reference 1: The Location Decision
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
156) Define physical variables that affect facility locations and provide an example.
Difficulty: Easy
Learning Objective 1: 10-04: Identify the factors involved in a location decision.
Section Reference 1: The Location Decision
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
157) What are the major tasks of production and operations managers? Explain.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
158) Describe the customer-oriented layout and provide an example.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
159) Describe the factors a company should consider when deciding whether to make, buy, or lease components.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
160) Once a company decides what raw materials and component parts to purchase, what factors do production managers use for comparison in choosing the best supplier?
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
161) Describe perpetual inventory control systems.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
162) Explain just-in-time (JIT) inventory systems.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Knowledge
163) Describe how 3D printing has changed how aircraft manufacturers produce their airplanes.
Difficulty: Easy
Learning Objective 1: 10-05: Explain the job of production managers.
Section Reference 1: The Job of Production Managers
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
164) Briefly describe PERT and how it can be used.
Difficulty: Easy
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
165) Summarize the responsibilities of a production manager.
Difficulty: Easy
Learning Objective 1: 10-06: Discuss controlling the production process.
Section Reference 1: Controlling the Production Process
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension
166) Provide an example of another college with whom your college might benchmark itself.
Difficulty: Medium
Learning Objective 1: 10-07: Determine the importance of quality.
Section Reference 1: Importance of Quality
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Application
167) Explain quality control and provide an example.
Difficulty: Easy
Learning Objective 1: 10-07: Determine the importance of quality.
Section Reference 1: Importance of Quality
Standard 1: AACSB || Analytic
Standard 2: Bloom’s || Comprehension