Test Bank Working With Groups Chapter 8

Chapter 8. Working with Groups

Questions

Multiple Choice

1. The nurse is preparing a session to review techniques to reduce blood pressure for patients with hypertension. For which type of group is the nurse preparing?

1. Individual

2. Therapeutic

3. Educational

4. Professional

Answer: _____

2. The nurse is designing a work group to address a particular patient care issue. Which is the minimum number of individuals to participate in a group?

1. 2

2. 3

3. 4

4. 5

Answer: _____

3. A patient’s family arrives to participate in a care conference. For which reason should this family be considered a group?

1. Everyone is related to one another.

2. Everyone gathers together at family events.

3. Everyone is at risk for the same health problems.

4. Everyone was born within a generation of one another.

Answer: _____

4. The staff nurses in a care area meet to discuss the weekly schedule. In which way should this activity be characterized?

1. Group process

2. Professional group

3. Conflict resolution

4. Personal commitment

Answer: _____

5. The human resources director is forming a group of colleagues to address hiring concerns. What should be done when establishing this group?

1. Determine its goals

2. Ensure a similar age range

3. Identify members who will be proactive

4. Make sure members have common roles

Answer: _____

6. The nurse is a member of a nursing association. In which way should this group be described?

1. Mixed

2. Homogeneous

3. Heterogeneous

4. Developmental

Answer: _____

7. The nurse manager is concerned that a group of staff nurses are being ineffective. What did the manager observe to make this determination?

1. The group is fragmented.

2. The group is composed of different members.

3. The group as members with a common goal

4. The group has a contributor as a group member.

Answer: _____

8. The nurse is leading a group of staff to discuss upcoming changes in the staffing pattern. Which behavior by a group member indicates the storming phase of group development?

1. Skipping the meeting

2. Stating what to discuss

3. Summarizing what was discussed

4. Talking about after-work activities

Answer: _____

9. The members of a work group feel disenfranchised and that their opinions are not valued. Which type of leadership style is the group leader most likely following?

1. Autocratic

2. Democratic

3. Laissez-faire

4. Disorganized

Answer: _____

10. One member of a group sits quietly and obviously does not want to participate with the group’s task. In which way should this member be categorized?

1. Blocker

2. Aggressor

3. Zipper-mouth

4. Recognition seeker

Answer: _____

Multiple Response

11. The nurse manager is designating a group of staff to help with a care issue. What should the manager consider when creating this group? Select all that apply.

1. Roles

2. Focus

3. Education level

4. Informal structure

5. Member composition

Answer: _____

12. The nurse is identifying roles for the members of a work group. Which roles should the nurse include? Select all that apply.

1. Record

2. Disrupter

3. Summarizer

4. Opinion seeker

5. Information giver

Answer: _____

13. The nurse manager is aware of conflict between two groups of staff. Which skills should the manager consider to help resolve the issue? Select all that apply.

1. Empathy

2. Direction

3. Mediation

4. Negotiation

5. Creative response

Answer: _____

14. The nurse manager is preparing to meet with a group of staff nurses about a patient care issue. Which functional problems should the manager prepare to address? Select all that apply.

1. Meaning

2. Resources

3. Integration

4. Cohesiveness

5. Goal attainment

Answer: _____

15. The nurse manager is leading a group of staff to identify ways to improve patient care processes. Which communication techniques should the manager avoid using when leading the group? Select all that apply.

1. Blame

2. Reflect

3. Scapegoat

4. Give advice

5. Give approval

Answer: _____