Test Bank Docx | Information Systems Within The – Ch.10 - Info Systems 9e | Test Bank by Rainer by R. Kelly Rainer. DOCX document preview.
Package Title: Chapter 10, Testbank
Course Title: Rainer, IS 9e
Chapter Number: 10
Question type: Multiple Choice
1) Bicycle manufacturers use ____ to manage inventory
a) BYOD
b) CIM
c) JIT
d) RFID
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Comprehension
Standard 1 : AACSB || Technology
2) The bicycle industry’s use of ____ meant it ____ of inventory when sales soared during the COVID-19 pandemic.
a) EDI; had plenty
b) EDI; ran out
c) JIT; had plenty
d) JIT; ran out
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
3) ____ was able to take advantage of the COVID-19 “boom” in the bicycle industry because of their quick, information-based actions.
a) Giant
b) Huffy
c) Schwinn
d) Trek
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
4) Which of the following statements is not true?
a) IS plays a critical role in both small and large organizations.
b) IS systems are intended to support internal processes.
c) In order to be effective IS systems need to be owned by the organization itself.
d) Understanding IS within your organization will help increase your productivity.
Difficulty: Easy
Section Reference 1: Introduction
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
5) A transaction is any business event that generates ________ worthy of being captured and stored in a database.
a) data
b) information
c) knowledge
d) wisdom
Difficulty: Medium
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
6) A(n) ________ supports the monitoring, collecting, storage, and processing of data from the organization’s basic business transactions, each of which generates data.
a) CRM
b) ERP
c) SCM
d) TPS
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
7) A(n) ________ is typically used to manage inventory.
a) CRM
b) ERP
c) SCM
d) TPS
Difficulty: Medium
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Comprehension
Standard 1 : AACSB || Technology
8) A TPS supports the monitoring, collecting, storage, and processing of ________ from the organization’s basic business transactions.
a) data
b) information
c) knowledge
d) wisdom
Difficulty: Medium
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge, Synthesis
Standard 1 : AACSB || Technology
9) TPS are ____ to the success of any enterprise because they ____.
a) critical; manage inventory
b) critical; support core operations
c) not critical; only manage inventory
d) not critical; do not support core operations
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
10) TPS _____ FAIS, BI systems, CRM, and e-commerce.
a) analyze data from
b) are inputs for
c) manage the processes of
d) use the output from
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
11) Which of the following is FALSE of TPSs?
a) analyze information securely
b) avoid errors
c) handle high volumes of data
d) record results accurately
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
12) TPSs process data using ____.
a) BA
b) BI
c) OLAP
d) OLTP
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
13) If your organization collects transactions and processes them at night, this is called _________.
a) batch processing
b) OLAP
c) OLTP
d) source data processing
Difficulty: Medium
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Application
Standard 1 : AACSB || Technology
14) Most organizations design TPS to process transactions as soon as they occur. This is called _________.
a) batch processing
b) OLAP
c) OLTP
d) source data processing
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
15) ________ are inputs for _________.
a) ES; FAIS
b) DSS; TPS
c) FAIS; TPS
d) TPS; FAIS
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
16) Each department or functional area within an organization has its own collection of application programs or _________.
a) CRM
b) DSS
c) FAIS
d) TPS
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
17) The ________ function is responsible for managing the organization’s supply chain.
a) accounting and financial
b) HR
c) marketing
d) POM
Difficulty: Medium
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
18) ________ eliminates the need for the company to submit purchasing orders.
a) CRM
b) FAIS
c) TPS
d) VMI
Difficulty: Medium
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
19) ________ is the correct evolution of POM planning.
a) ERP 🡪 ARP 🡪 MRP
b) ERP 🡪 MRP 🡪 MRP II
c) MRP 🡪 ARP 🡪 ERP
d) MRP 🡪 MRP II 🡪 ERP
Difficulty: Medium
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
20) MRP is an earlier evolution of _________.
a) CRM
b) ERP
c) FAIS
d) SCM
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
21) The planning process that integrates production, purchasing, and inventory management of interdependent items is called _________.
a) ERP
b) MRP
c) MRP II
d) SCM
Difficulty: Medium
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
22) ________ is a more complex, integrated software that can handle money and labor in addition to production, purchasing, and inventory management planning.
a) MRP
b) MRP II
c) SCM
d) TPS
Difficulty: Medium
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
23) ________ is an approach that integrates various automated factory systems.
a) CIM
b) CRM
c) MRP
d) TPS
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
24) ________ is also called digital manufacturing.
a) CIM
b) CRM
c) MRP
d) TPS
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
25) ________ is a business strategy that enables manufacturers to share product-related data that support product design and development and supply chain operations.
a) CIM
b) MRP
c) PLM
d) TPS
Difficulty: Medium
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
26) ________ reports are produced at scheduled intervals.
a) Ad hoc
b) Exception
c) On-demand
d) Routine
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
27) As the CEO of Widget Inc., you get a monthly report on the percentage of orders going through e-commerce. This is a(n) ________ report.
a) ad hoc
b) exception
c) on-demand
d) routine
Difficulty: Medium
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Application
Standard 1 : AACSB || Technology
28) Your southern region is not doing very well. You want to know why, so you ask for a special report showing the numbers for the southern region compared to the northern, eastern, and western regions. This is a(n) ________ report.
a) ad hoc
b) drill-down
c) exception
d) routine
Difficulty: Hard
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Evaluation
Standard 1 : AACSB || Technology
29) Your southern region is not doing very well. You want to know why, so you ask for a special report showing the numbers for the southern region compared to the northern, eastern, and western regions. This is a(n) ________ report.
a) comparative
b) drill-down
c) exception
d) routine
Difficulty: Hard
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Evaluation
Standard 1 : AACSB || Technology
30) A(n) ________ report displays a greater level of detail.
a) ad hoc
b) comparative
c) drill-down
d) key indicator
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
31) A(n) ________ report summarizes the performance of critical activities.
a) ad hoc
b) comparative
c) drill-down
d) key indicator
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
32) You get a sales report every month to show the products sold from each state. You notice the sales from California are down from last month, so you click on the state to get more detailed information on each sales person. You notice one salesperson sold 10% of what he did the previous year. This is an example of a(n) ________ report.
a) ad hoc
b) collaborative
c) drill-down
d) key factor
Difficulty: Medium
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Application
Standard 1 : AACSB || Technology
33) During the COVID-19 pandemic, traditional banks favored ____ customers for the PPP.
a) self-employed
b) small
c) large
d) all customers equally
Difficulty: Easy
Section Reference 1: IT’s About Business 10.1
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
34) Dominick Pietrzak (a small-business owner) got his PPP funds through _________.
a) Bench
b) Capital One
c) Discover
d) Wells Fargo
Difficulty: Easy
Section Reference 1: IT’s About Business 10.1
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
35) ________ are designed to correct a lack of communication among _________.
a) ERP; FAIS
b) ERP; TPS
c) FAIS; ERP
d) FAIS; TPS
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
36) ________ systems are an evolution for FAIS.
a) CRM
b) DSS
c) ERP
d) TPS
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
37) The leading ERP software vendor is _________.
a) Apple
b) IBM
c) Microsoft
d) SAP
Difficulty: Medium
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
38) ________ is NOT an ERP software vendor.
a) IBM
b) PeopleSoft
c) Oracle
d) SAP
Difficulty: Medium
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
39) ERP systems that include administrative, sales, marketing, and HR processes are referred to as _________.
a) ERP I
b) ERP II
c) ERP III
d) ERP IV
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
40) ________ systems are interorganizational ERP systems that provide web-enabled links among a company’s key business systems and its customers, suppliers, distributors, and other relevant parties.
a) ERP I
b) ERP II
c) ERP III
d) ERP IV
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
41) ERP II systems are ________ systems.
a) exterorganizational
b) extraorganizational
c) interorganizational
d) intraorganizational
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
42) ________ is a benefit of ERP.
a) Complexity
b) Cost
c) Employee adoption
d) Flexibility
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
43) ________ is a disadvantage of ERP.
a) Cost
b) Decision support
c) Efficiency
d) Flexibility
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
44 ________ is an extended ERP module.
a) Customer relationship management
b) Financial management
c) HR management
d) Operations management
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
45) ________ is an extended ERP module.
a) Financial management
b) HR management
c) Operations management
d) Supply chain management
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
46) ________ is an extended ERP module.
a) Business intelligence
b) Financial management
c) HR management
d) Operations management
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
47) ________ is an extended ERP module.
a) E-business
b) Financial management
c) HR management
d) Operations management
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
48) With the ________ approach to on-premise ERP implementation, a company implements a standard ERP package using the package’s built-in configuration options.
a) as-is
b) best-of-breed
c) custom
d) vanilla
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
49) With the ________ approach to on-premise ERP implementation, a company develops new ERP functions designed specifically for that firm.
a) as-is
b) best-of-breed
c) custom
d) vanilla
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
50) You decide to change your business processes in order to implement SAP without making any changes to it. This is an example of the ________ approach to ERP implementation.
a) as-is
b) best-of-breed
c) custom
d) vanilla
Difficulty: Medium
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Application
Standard 1 : AACSB || Technology
51) You decide to purchase SAP but modify it to handle your specific business processes. This is an example of the ________ approach to ERP implementation.
a) as-is
b) best-of-breed
c) custom
d) vanilla
Difficulty: Medium
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Application
Standard 1 : AACSB || Technology
52) You want to implement an ERP system, but you do not want to buy something from SAP or Oracle. Since you are building an ERP system from scratch, this is called a(n) ________ approach to ERP implementation.
a) as-is
b) best-of-breed
c) custom
d) vanilla
Difficulty: Medium
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Application
Standard 1 : AACSB || Technology
53) ________ is a cloud-based ERP system.
a) EaaS
b) IaaS
c) PaaS
d) SaaS
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
54) If you want to implement an ERP system but cannot afford to make large investments in IT, ________ ERP is a good solution.
a) best-of-breed
b) custom
c) SaaS
d) vanilla
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
55) Organizations typically invest in cloud-based ERP systems because they are _________.
a) less error-prone
b) less expensive
c) more accessible
d) more secure
Difficulty: Medium
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
56) ________ is a disadvantage of cloud-based ERP systems.
a) Access
b) Control
c) Cost
d) Scalability
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
57) ________ is an advantage of cloud-based ERP systems.
a) Access
b) Control
c) Recovery
d) Security
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
58) ________ is an advantage of cloud-based ERP systems.
a) Control
b) Cost
c) Recovery
d) Security
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
59) ________ is an advantage of cloud-based ERP systems.
a) Control
b) Recovery
c) Scalability
d) Security
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
60) A(n)________ system integrates existing systems by providing software that connects multiple applications.
a) CRM
b) EAI
c) ERP
d) SCM
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
61) A(n)________ system integrates existing systems by providing software called ____ that connects multiple applications.
a) EAI; endware
b) EAI; middleware
c) ERP; endware
d) ERP; middleware
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
62) The ________ process originates in the warehouse department and ends in the accounting department.
a) fulfillment
b) marketing
c) procurement
d) production
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
63) The ________ process originates in the sales department and ends in the accounting department.
a) fulfillment
b) marketing
c) procurement
d) production
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
64) The ________ process originates in the warehouse department and ends in the warehouse department.
a) fulfillment
b) marketing
c) procurement
d) production
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
65) The procurement process originates in the ________ department and ends in the ________ department.
a) accounting; sales
b) sales; accounting
c) warehouse; accounting
d) warehouse; warehouse
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
66) The fulfillment process originates in the ________ department and ends in the ________ department.
a) accounting; sales
b) sales; accounting
c) warehouse; accounting
d) warehouse; warehouse
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
67) The production process originates in the ________ department and ends in the ________ department.
a) accounting; sales
b) sales; accounting
c) warehouse; accounting
d) warehouse; warehouse
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
68) ________ is part of the ________ process and involves sending goods that are in the warehouse to customers.
a) Configure-to-order; fulfillment
b) Configure-to-order; procurement
c) Sell-from-stock; fulfillment
d) Sell-from-stock; procurement
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
69) ________ is part of the ________ process and involves customizing the product in response to a customer request.
a) Configure-to-order; fulfillment
b) Configure-to-order; procurement
c) Sell-from-stock; fulfillment
d) Sell-from-stock; procurement
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
70) ________ is part of the ________ process and occurs when the company is trying to increase its inventory.
a) Make-to-order; procurement
b) Make-to-order; production
c) Make-to-stock; procurement
d) Make-to-stock; production
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
71) ________ is part of the ________ process and occurs when the company is trying to fulfill a specific customer order.
a) Make-to-order; fulfillment
b) Make-to-order; production
c) Make-to-stock; fulfillment
d) Make-to-stock; production
Difficulty: Medium
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
72) Which of the following is NOT an interorganizational system?
a) CRM
b) ERP
c) SCM
d) TPS
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
73) Systems that manage processes originating in one company and concluding in another company are called ________ systems.
a) exterorganizational
b) extraorganizational
c) interorganizational
d) intraorganizational
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
74) CRM systems are ________ systems.
a) exterorganizational
b) extraorganizational
c) interorganizational
d) intraorganizational
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
75) SCM systems are ________ systems.
a) exterorganizational
b) extraorganizational
c) interorganizational
d) intraorganizational
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
76) Western Digital had to integrate three companies into one information system. The three companies had ____ ERP systems.
a) cloud computing
b) on-premise
c) open source
d) SaaS
Difficulty: Easy
Section Reference 1: Closing Case
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Analysis
Standard 1 : AACSB || Technology
77) Western Digital had to integrate three companies into one information system. The three companies had ____ ERP systems; Western Digital decided to move all three companies to a(n) _____ ERP system.
a) cloud computing; cloud computing
b) cloud computing; on-premise
c) on-premise; cloud computing
d) on-premise; on-premise
Difficulty: Easy
Section Reference 1: Closing Case
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Analysis
Standard 1 : AACSB || Technology
78) Western Digital found ____ data quality in the existing systems and needed to ____ business processes.
a) high; automate
b) high; streamline
c) low; automate
d) low; streamline
Difficulty: Easy
Section Reference 1: Closing Case
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
79) Western Digital implemented the _______.
a) Oracle ERP Cloud
b) Oracle ERP on-premise
c) SAP ERP Cloud
d) SAP ERP on-premise
Difficulty: Easy
Section Reference 1: Closing Case
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Analysis
Standard 1 : AACSB || Technology
Question type: True/False
80) The bicycle industry experienced a “bust” because of the COVID-19 pandemic.
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
81) The bicycle industry experienced a “boom” because of the COVID-19 pandemic.
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
82) Trek used JIT to manage its inventory.
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
83) TPSs are critical to the success of any enterprise.
Difficulty: Medium
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
84) TPSs collect data continuously, typically in real time.
Difficulty: Medium
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
85) TPSs have to efficiently handle both high volumes of data and large variations in those volumes.
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
86) Only one person can update a TPS at a time.
Difficulty: Medium
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
87) Organizations generally try to streamline TPS data entry.
Difficulty: Medium
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
88) Organizations generally try to automate TPS data entry.
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
89) Organizations generally try to streamline TPS data entry through a process called batch processing.
Difficulty: Medium
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
90) Organizations generally try to automate TPS data entry through a process called source data automation.
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
91) Since TPSs need to be accurate, it is best if humans enter the data.
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
92) It is acceptable for TPS have downtime since they only handle inventory.
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
93) TPSs are not helpful for performing audits.
Difficulty: Hard
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Comprehension, Evaluation
Standard 1 : AACSB || Technology
94) BI provides input data for TPS.
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
95) FAISs are inputs for TPSs.
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
96) TPSs are inputs for FAIS.
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
97) In source data processing, the firm collects data from transactions as they occur and places them in groups.
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
98) In batch processing, the firm collects data from transactions as they occur and places them in groups.
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
99) In OLAP, business transactions are processed online as soon as they occur.
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
100) In OLTP, business transactions are processed online as soon as they occur.
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
101) TPSs are associated with OLAP.
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
102) TPSs are associated with OLTP.
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
103) TPSs increase each functional area’s internal efficiency and effectiveness.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
104) FAISs increase each functional area’s internal efficiency and effectiveness.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
105) HR relies primarily on CIM systems.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
106) ERP is an earlier evolution of MRP.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
107) MRP II deals only with production scheduling and inventories.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
108) MRP deals only with production scheduling and inventories.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
109) MRP II stands for material requirements planning.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
110) MRP II stands for manufacturing resource planning.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
111) MRP integrates a firm’s production, inventory management, purchasing, financing, and labor activities.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
112) MRP II integrates a firm’s production, inventory management, purchasing, financing, and labor activities.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
113) CIM is also called digital manufacturing.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
114) CIM is a business strategy that enables manufacturers to share product-related data that support product design and development and supply chain operations.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
115) PLM is a business strategy that enables manufacturers to share product-related data that support product design and development and supply chain operations.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
116) CIM is an approach that integrates various automated factory systems.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
117) PLM is an approach that integrates various automated factory systems.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
118) PLM is a POM function.
Difficulty: Hard
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
119) Ad hoc reports are also called on-call reports.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
120) Ad hoc reports are also called on-demand reports.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
121) Routine reports are produced at scheduled intervals.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
122) If a manager wants to get more detailed information about a particular salesperson in a particular store in a particular region, that manager is using a comparative report.
Difficulty: Medium
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Application
Standard 1 : AACSB || Technology
123) If a manager wants to get more detailed information about a particular salesperson in a particular store in a particular region, that manager is using a drill-down report.
Difficulty: Medium
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Application
Standard 1 : AACSB || Technology
124) An exception report summarizes the performance of critical activities.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
125) A key indicator report summarizes the performance of critical activities.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
126) Large, traditional banks were able to handle PPP applications and apply PPP funds easily because they had the number of employees necessary to handle all the requests.
Difficulty: Easy
Section Reference 1: IT’s About Business 10.1
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization..
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
127) Fintech came to the rescue for PPP funding.
Difficulty: Easy
Section Reference 1: IT’s About Business 10.1
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization..
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
128) ERP helps get rid of information silos caused by FAIS.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
129) An FAIS helps get rid of information silos caused by ERP.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
130) The major objectives of ERP systems are to tightly integrate the functional areas of the organization and to enable information to flow seamlessly across them.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
131) The leading ERP software vendor is Oracle.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
132) The leading ERP software vendor is SAP.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
133) Financial, HR, and operations management are the core ERP modules.
Difficulty: Medium
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
134) ERP II systems are intraorganizational ERP systems that provide web-enabled links among a company’s key business systems.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
135) ERP II systems are interorganizational ERP systems that provide web-enabled links among a company’s key business systems and its customers, suppliers, distributors, and other relevant parties.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
136) ERP III systems are intraorganizational ERP systems that provide web-enabled links among a company’s key business systems.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
137) ERP III systems are interorganizational ERP systems that provide web-enabled links among a company’s key business systems and its customers, suppliers, distributors, and other relevant parties.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
138) Flexibility is an advantage of ERP systems.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
139) Agility is an advantage of ERP systems.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
140) Organizations can make more timely decisions with ERP.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
141) It takes longer to make a decision with an ERP system since it contains so much data.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
142) ERP systems are more efficient than FAISs.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
143) FAISs are more efficient than ERP systems.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
144) TPSs are more efficient than ERP systems.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
145) The best practices of ERP systems ensure competitive advantage.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
146) ERP systems are easy to implement and cost effective.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
147) ERP system implementations are complex, expensive, and time consuming.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
148) In almost every ERP implementation failure, the company’s IT department didn’t understand the business processes well enough.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
149) In almost every ERP implementation failure, the company’s business managers underestimated the complexity of planning, development, and training required.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
150) The major causes of ERP implementation failures are typically the business-managed portions of the SDLC.
Difficulty: Hard
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Synthesis
Standard 1 : AACSB || Technology
151) The major causes of ERP implementation failures are typically the IT-managed portions of the SDLC.
Difficulty: Hard
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Synthesis
Standard 1 : AACSB || Technology
152) Using the custom approach to on-premise ERP implementation, a company implements a standard ERP package using the package’s built-in configuration options.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
153) Using the vanilla approach to on-premise ERP implementation, a company implements a standard ERP package using the package’s built-in configuration options.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
154) Using the custom approach to on-premise ERP implementation, a company develops new ERP functions designed specifically for that firm.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
155) Using the vanilla approach to on-premise ERP implementation, a company develops new ERP functions designed specifically for that firm.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
156) The custom approach to on-premise ERP implementation is expensive and risky.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
157) Organizations can use SaaS to acquire cloud-based ERP systems.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
158) With cloud-based ERP systems, the system can be used from any location that has internet access using a secure UWB connection.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
159) With cloud-based ERP systems, the system can be used from any location that has internet access using a secure VPN connection.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
160) Companies using cloud-based ERP systems have large up-front costs of hardware and software.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
161) Companies using cloud-based ERP systems have large fixed costs.
Difficulty: Hard
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Synthesis
Standard 1 : AACSB || Technology
162) Companies using cloud-based ERP systems avoid large up-front costs of hardware and software.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
163) Companies using cloud-based ERP systems take advantage of variable costs.
Difficulty: Hard
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Synthesis
Standard 1 : AACSB || Technology
164) Cloud-based ERP systems are scalable.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
165) Cloud-based ERP systems are more secure than on-premise ERP systems.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
166) Cloud-based ERP systems ensure a company’s strategic advantage.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
167) Companies sacrifice their competitive advantage when adopting cloud-based ERP systems.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
168) Companies give up control when they adopt cloud-based ERP systems.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
169) EAI systems are only useful if you don’t have ERP implemented.
Difficulty: Hard
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Evaluation
Standard 1 : AACSB || Technology
170) EAI systems help address issues caused by isolated information systems.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
171) The production process originates in the warehouse department and ends in the accounting department.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
172) The fulfillment process originates in the warehouse department and ends in the accounting department.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
173) The procurement process originates in the warehouse department and ends in the accounting department.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
174) The production process originates in the sales department and ends in the accounting department.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
175) The procurement process originates in the sales department and ends in the accounting department.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
176) The fulfillment process originates in the sales department and ends in the accounting department.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
177) The production process originates and ends in the warehouse department but involves the production department as well.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
178) The procurement process originates and ends in the warehouse department but involves the production department as well.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
179) The fulfillment process originates and ends in the warehouse department but involves the production department as well.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
180) Sell-from-stock and configure-to-order are part of the production process.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
181) Sell-from-stock and configure-to-order are part of the procurement process.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
182) Sell-from-stock and configure-to-order are part of the order fulfillment process.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
183) Sell-from-stock involves fulfilling customer orders directly using goods that are in the warehouse.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
184) Configure-to-stock involves fulfilling customer orders directly using goods that are in the warehouse.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
185) Sell-from-configuration involves customizing the product in response to a customer request.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
186) Configure-to-order involves customizing the product in response to a customer request.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
187) Make-to-stock and make-to-order are part of the production process.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
188) Make-to-stock and make-to-order are part of the procurement process.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
189) Make-to-stock and make-to-order are part of the order fulfillment process.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
190) Make-to-stock occurs when the company produces goods to create or increase an inventory.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
191) Make-to-order occurs when the company produces goods to create or increase an inventory.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
192) The production process must occur for any company to incorporate.
Difficulty: Hard
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Evaluation
Standard 1 : AACSB || Technology
193) Retailers are the prime example of companies involved in the production process.
Difficulty: Hard
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Evaluation
Standard 1 : AACSB || Technology
194) An ERP system can be interorganizational.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
195) The demand-to-order process transforms a potential demand into sales opportunities and converts sales opportunities into sales quotations and sales orders.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
196) Western Digital implemented its new ERP system on-time and within budget.
Difficulty: Easy
Section Reference 1: Closing Case
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Comprehension
Standard 1 : AACSB || Technology
197) Western Digital’s ERP implementation took a year longer and $40 million more than they estimated.
Difficulty: Easy
Section Reference 1: Closing Case
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Comprehension
Standard 1 : AACSB || Technology
198) With Western Digital’s new ERP system, upgrades are continuous and seamless.
Difficulty: Easy
Section Reference 1: Closing Case
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Comprehension
Standard 1 : AACSB || Technology
Question type: Text Entry
199) A(n) ___ is any business event that generates data worthy of being captured and stored in a database.
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
200) TPSs are critical to the success of any enterprise because they ___.
Difficulty: Hard
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
201) Organizations try to automate the TPS data entry as much as possible because of the large volume involved, a process called ___.
Difficulty: Medium
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
202) In ____________ processing, the firm collects data from transactions as they occur, placing them in groups.
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
203) In _____________, business transactions are processed online as soon as they occur.
Difficulty: Easy
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
204) ___________ is the planning process that integrates production, purchasing, and inventory management of independent items.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
205) ___ is an approach that integrates various automated factory systems.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
206) _______________ is a business strategy that enables manufacturers to share product-related data that support product design and development and supply chain operations.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
207) ___________ reports summarize the performance of critical activities.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
208) _____________ reports include only information that falls outside certain threshold standards.
Difficulty: Easy
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
209) ___ are designed to correct a lack of communication among the FAIS.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
210) ERP II systems are ___ ERP systems that provide web-enabled links among a company’s key business systems and its customers, suppliers, distributors, and other relevant parties.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
211) With the _____ approach to ERP system implementation, a company implements a standard ERP package using the package’s built-in configuration options.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
212) With the _____ approach to ERP system implementation, a company combines the benefits of the vanilla and customized systems while avoiding the extensive costs and risks associated with complete customization.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
213) A(n) ___ integrates existing systems by providing software that connects multiple applications.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
214) An EAI system integrates existing systems by providing software, called ___, that connects multiple applications.
Difficulty: Easy
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
215) The ___ process originates when a company needs to acquire goods or services from external sources, and it concludes when the company receives and pays for them.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
216) In the ___ process, the company sells goods to a customer.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
217) Make-to-___________ occurs when the company produces goods to create or increase an inventory.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
218) Make-to-___________ occurs when production is generated by a specific customer order.
Difficulty: Easy
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Question type: Essay
219) Why are TPSs so critical to the success of any enterprise? What must TPSs do to work properly and successfully? How do you think a company like Walmart uses a TPS?
Difficulty: Medium
Section Reference 1: 10.1
Learning Objective 10.1: Explain the purpose of transaction processing systems.
Bloomcode: Comprehension, Application
Standard 1 : AACSB || Communication
Standard 2 : AACSB || Analytic
Standard 3 : AACSB || Technology
Solution: They provide the inputs to other systems (they are the foundational system = support core operations)
Goals:
🞌Efficiently handle high volumes of data
🞌Efficiently handle large variations in volumes (peak times like Black Friday)
🞌Avoid errors and downtime
🞌Record results accurately and securely
🞌Maintain privacy and security
🞌Dependability, reliability, processing capacity
Bookstore:
🞌Bar code scanner to complete check-out process 🡪 manage inventory
220) What business area are you most interested in for a future career? Discuss the financial systems available in this functional area (from the textbook). Finally, go beyond what is in the textbook and look up some real-world applications that are currently available; discuss why you would or would not like to use one of these applications.
Difficulty: Medium
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Comprehension, Application
Standard 1 : AACSB || Communication
Standard 2 : AACSB || Analytic
Standard 3 : AACSB || Technology
Solution: Accounting and finance: financial planning and budgeting, managing financial transactions, investment management, control and auditing
Marketing: CRM
Production/OM: in-house logistics and materials management, inventory management, quality control, planning production and operations (MRP, MRP II, CRM), CIM, product life cycle management, SCM
HR: recruitment, HR development, HR planning and management
221) List and describe the six types of reports. Provide an example of how you could use each report as a manager.
Difficulty: Medium
Section Reference 1: 10.2
Learning Objective 10.2: Explain the types of support that information systems can provide for each functional area of the organization.
Bloomcode: Comprehension, Application
Standard 1 : AACSB || Communication
Standard 2 : AACSB || Technology
Standard 3 : AACSB || Reflective Thinking
Solution: Routine – produced at scheduled intervals; see monthly sales reports
Ad hoc (on-demand reports) – out-of-the-routine; you may ask for a sales report in the middle of the month if you have a scandal (any time you would need a special report)
Drill-down – display a greater level of detail; sales report every month for each region but should be able to click on it to see each individual sales person
Key indicator – summarize the performance of critical activities; get a report as a CEO with profit, sales, operations, etc.
Comparative – compare different business units; get a report to compare different regions
Exception – only information that falls outside thresholds; want to see if products don’t meet the quality standards at certain times or from certain regions
222) How do ERP systems build upon and/or improve TPSs and FAISs? Why do businesses want to implement ERP? Why is it so difficult to implement ERP successfully? List and briefly describe five real-world ERP failures.
Difficulty: Medium
Section Reference 1: 10.3
Learning Objective 10.3: Identify advantages and drawbacks to businesses implementing an enterprise resource planning (ERP) system.
Bloomcode: Comprehension, Application
Standard 1 : AACSB || Communication
Standard 2 : AACSB || Technology
Standard 3 : AACSB || Reflective Thinking
Solution: Systems:
🞌 TPS = provide data for the core database of ERP; basically, an advanced TPS
🞌 FAIS = address information silos by integrating and allow seamless flow of information between them
Implement:
🞌 Organizational flexibility and agility
🞌 Decision support
🞌 Quality and efficiency
Difficulties:
🞌 Changing existing business processes (time-consuming, resistance, could lose competitive advantage)
🞌 Complex, expensive, and time consuming to implement
🞌 Failure to involve affected employees in the planning and development phases and in change management processes
🞌 Trying to accomplish too much too fast in the conversion process
🞌 Insufficient training in the new work tasks required by the ERP system
🞌 The failure to perform proper data conversion and testing for the new system
ERP failures:
🞌 http://blog.datixinc.com/blog/erp-failure-stories
🞌 http://www.cio.com/article/2429865/enterprise-resource-planning/enterprise-resource-planning-10-famous-erp-disasters-dustups-and-disappointments.html
🞌 https://www.linkedin.com/pulse/erp-failures-expensive-here-six-have-been-published-david-ricketts
🞌 http://www.zdnet.com/article/erp-train-wrecks-failures-and-lawsuits/
🞌 http://www.360cloudsolutions.com/top-six-erp-implementation-failures/
223) List and describe the three cross-departmental processes common to most companies. How could an organization use an ERP system to manage these processes? Would it be better for an organization to use a cloud-based ERP system (why or why not)?
Difficulty: Medium
Section Reference 1: 10.4
Learning Objective 10.4: Describe the three main business processes supported by ERP systems.
Bloomcode: Comprehension, Analysis
Standard 1 : AACSB || Communication
Standard 2 : AACSB || Analytic
Standard 3 : AACSB || Technology
Solution: Procurement = purchasing products or raw materials; so starts in warehouse (need to buy) and ends in accounting (send payment)
Fulfillment = fulfilling customer orders; so starts in sales department (customer request to buy) and ends in accounting (receive payment) – could sell-from-stock or configure-to-order
Production = creating products; so starts and ends in warehouse and also includes production department to make the product (could make-to-stock or make-to-order)
ERP = track every step in the process in a centralized location instead of having information silos in FAIS where orders have to be re-entered at every step of the process
Cloud-based:
Advantages:
🞌 Used from any location with Internet access
🞌 Avoid the initial hardware and software expenses
🞌 Scalable
Disadvantages:
🞌 Security
🞌 Loss of control of strategic IT resources
🞌 Loss of control over slow or non-working systems