Nonverbal Communication Chapter 4 Exam Questions

Chapter 4: Nonverbal Communication

Test Bank

Multiple Choice

1. Which expression captures the essence of the power of nonverbal communication?

a. If you want people to understand you, speak their language.

b. In order to walk the walk, one must talk the talk.

c. Actions speak louder than words.

d. Do unto others as you would have them do unto you.

Learning Objective: 4-1. Identify the importance of nonverbal communication in your life.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Why Does Nonverbal Communication Matter?

Difficulty Level: Medium

2. Communicating without using words is known as ______ communication.

a. verbal

b. nonverbal

c. relational

d. cultural

Learning Objective: 4-1. Identify the importance of nonverbal communication in your life.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Knowledge

Answer Location: Why Does Nonverbal Communication Matter?

Difficulty Level: Easy

3. Dipen looks at photos from his birthday party and gets the impression that his brother did not want to be in the photo based on the fact that his brother was frowning. What statement about nonverbal communication is supported by this example?

a. Nonverbal messages are less convincing than verbal messages.

b. Nonverbal messages communicate feelings and attitudes.

c. Nonverbal messages cannot be assessed via photos.

d. Nonverbal communication is more accurate than verbal messages

Learning Objective: 4-1. Identify the importance of nonverbal communication in your life.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Why Does Nonverbal Communication Matter?

Difficulty Level: Hard

4. You ask your roommate Xylia if she ate the last of the food in the refrigerator. Xylia denies eating the food but refused to look you in the eye. You don’t believe her and think that she is lying based on the fact that she won’t look at you. What statement about nonverbal communication is supported by this example?

a. Nonverbal communication is more accurate than verbal messages.

b. Nonverbal messages are more convincing than verbal messages.

c. Nonverbal messages reflect our feelings and attitudes.

d. Nonverbal messages can be assessed as truth.

Learning Objective: 4-1. Identify the importance of nonverbal communication in your life.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Why Does Nonverbal Communication Matter?

Difficulty Level: Hard

5. The functions of nonverbal communication are to ______.

a. accent, conflict with, regulate, and omit information

b. repeat, conflict with, complement, and omit information

c. repeat, accent, conflict with, complement, regulate and substitute messages

d. accent, regulate, neutralize, complement, and substitute messages

Learning Objective: 4-2. Explain the functions of nonverbal communication as it works with verbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Functions of Nonverbal Communication

Difficulty Level: Medium

6. You order two coffees while holding up two fingers. This is an example of which function of nonverbal messages?

a. repeating

b. complementing

c. regulating

d. accenting

Learning Objective: 4-2. Explain the functions of nonverbal communication as it works with verbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Repeating

Difficulty Level: Hard

7. Saying “Yes” while nodding one’s head up and down is an example of which function of nonverbal communication?

a. conflicting

b. persuading

c. regulating

d. repeating

Learning Objective: 4-2. Explain the functions of nonverbal communication as it works with verbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Repeating

Difficulty Level: Hard

8. The accenting function of nonverbal behavior can be summarized in which way?

a. a verbal message that highlights a nonverbal message

b. nonverbal messages that contradict verbal conversation

c. verbal messages that substitute nonverbal conversation

d. a nonverbal message that highlights the verbal message

Learning Objective: 4-2. Explain the functions of nonverbal communication as it works with verbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Accenting

Difficulty Level: Medium

9. You ask your friend if she is enjoying her new aerobics class and she says “Yes” while shaking her head no. This example highlights which function of nonverbal messages?

a. regulating

b. complementing

c. conflicting

d. repeating

Learning Objective: 4-2. Explain the functions of nonverbal communication as it works with verbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Conflicting

Difficulty Level: Hard

10. Which function of nonverbal communication is illustrated by frowning while saying that you are happy for a friend?

a. repeating

b. dismissing

c. conflicting

d. complementing

Learning Objective: 4-2. Explain the functions of nonverbal communication as it works with verbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Conflicting

Difficulty Level: Hard

11. Nonverbal behaviors serving the ______ function reinforce and support the verbal message.

a. complementing

b. regulating

c. accenting

d. repeating

Learning Objective: 4-2. Explain the functions of nonverbal communication as it works with verbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Complementing

Difficulty Level: Medium

12. Nodding one’s head to control the flow of conversation is part of the ______ function of nonverbal communication.

a. complimenting

b. accenting

c. substituting

d. regulating

Learning Objective: 4-2. Explain the functions of nonverbal communication as it works with verbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Regulating

Difficulty Level: Hard

13. A nonverbal message that takes the place of a verbal message fulfills the ______ function.

a. substituting

b. accenting

c. repeating

d. conflicting

Learning Objective: 4-2. Explain the functions of nonverbal communication as it works with verbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Substituting

Difficulty Level: Medium

14. Pointing instead of telling a person how to find something is an example of which function?

a. conflicting

b. substituting

c. emphasizing

d. repeating

Learning Objective: 4-2. Explain the functions of nonverbal communication as it works with verbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Substituting

Difficulty Level: Hard

15. The study of the use of voice to express one’s self is called ______.

a. words

b. verbal

c. vocalics

d. haptics

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Knowledge

Answer Location: Vocalics

Difficulty Level: Easy

16. Vocalic cues include ______.

a. gestures, volume, and use of silence

b. facial expressions, rate of speech, and tone of voice

c. articulation, punctuation, and grammar

d. tone of voice, volume, pitch, and rate of speech

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Vocalics

Difficulty Level: Medium

17. Speaking more quickly when you’re excited is an example of which type of nonverbal cue?

a. gestures

b. vocalics

c. emblems

d. illustrators

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Vocalics

Difficulty Level: Medium

18. The study of body movements is called ______.

a. kinesics

b. chronemics

c. haptics

d. proxemics

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Knowledge

Answer Location: Kinesics

Difficulty Level: Easy

19. What are the two components of kinesics?

a. chronemics and gestures

b. postures and gestures

c. intimate and personal zones

d. pitch and posture

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Knowledge

Answer Location: Kinesics

Difficulty Level: Easy

20. ______ is(are) the movements that we make with our hands and arms.

a. Posture

b. Gestures

c. Illustrators

d. Regulators

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Knowledge

Answer Location: Gestures

Difficulty Level: Easy

21. Flipping someone off is a(n) ______ because it has a direct translation to a verbal expression.

a. emblem

b. illustrator

c. affect display

d. regulator

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Emblems

Difficulty Level: Hard

22. In the digital world, sending your significant other a peace sign emoji after a fight is using what kind of nonverbal gesture?

a. emblem

b. affect display

c. adaptor

d. regulator

Learning Objective: 4-3: Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages.

REF: Cognitive Domain: Application

Answer Location: Emblems

Difficulty Level: Hard

23. You tell your roommate how big the skunk was that ran under your car last night by expanding your arms out to the width of your shoulders and saying, “It was this big.” This is an example of an ______.

a. emblem

b. affect displays

c. illustrator

d. adapter

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Illustrators

Difficulty Level: Hard

24. Nonverbal gestures, postures, and facial expressions that communicate emotions are called ______.

a. illustrators

b. affect displays

c. regulators

d. adaptors

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Knowledge

Answer Location: Affect Displays

Difficulty Level: Easy

25. Gestures that are used to control turn-taking in conversations are called ______.

a. emblems

b. illustrators

c. regulators

d. adaptors

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Regulators

Difficulty Level: Medium

26. Keisha is nervous during her speech. She fidgets with her pen and scratches her nose throughout her presentation. What type of gesture is Keisha displaying?

a. adapters

b. affect displays

c. illustrators

d. emblems

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Adapters

Difficulty Level: Hard

27. ______ is the study of how people use space and distance to communicate.

a. Proxemics

b. Haptics

c. Territoriality

d. Chronemics

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Knowledge

Answer Location: Proxemics

Difficulty Level: Easy

28. Which of Edward T. Hall’s spatial zones occupies zero to 18 inches?

a. intimate

b. public

c. personal

d. social

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Knowledge

Answer Location: Proxemics

Difficulty Level: Easy

29. Melanie and Erik, a pair that did not get along well in high school, met again at their 10-year high school reunion. They politely engaged in conversation from 6 feet away, within the ______ zone.

a. intimate

b. personal

c. social

d. public

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Proxemics

Difficulty Level: Hard

30. The ______ zone is over 12 feet in distance and is most often used in large or public settings.

a. intimate

b. personal

c. social

d. public

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Proxemics

Difficulty Level: Medium

31. The study of how people use space and objects to communicate occupancy or ownership of space is known as ______.

a. environment

b. chronemics

c. territoriality

d. proxemics

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Knowledge

Answer Location: Territoriality

Difficulty Level: Easy

32. Within the study of ______, there are three types of intrusions: violation, invasion, and contamination.

a. chronemics

b. haptics

c. environment

d. territoriality

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Territoriality

Difficulty Level: Medium

33. Entering or using a territory without permission is called ______.

a. violation

b. invasion

c. contamination

d. mitigation

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Knowledge

Answer Location: Violation

Difficulty Level: Easy

34. Imagine you are meeting with a small study group at the library before an exam. Halfway into your study session, a larger group of students sits at the tables around yours, engaging in small talk with each other, and you eventually decide to leave. Which type of intrusion does this illustrate?

a. violation

b. invasion

c. contamination

d. mitigation

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Invasion

Difficulty Level: Hard

35. ______ is a type of intrusion where we pollute the area we are occupying with trash or noise.

a. Violation

b. Invasion

c. Contamination

d. Mitigation

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Contamination

Difficulty Level: Medium

36. Factors such as room design, lighting, smell, and seating arrangement influence ______.

a. kinesics

b. proxemics

c. environment

d. physical appearance

Learning Objective: 4-3: Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages.

REF: Cognitive Domain: Comprehension

Answer Location: Environment

Difficulty Level: Medium

37. The formation of perceptions or views of others is part of ______ management.

a. environmental

b. impression

c. social

d. relational

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Impression Management

Difficulty Level: Medium

38. The formality, privacy, and familiarity of one’s ______ impacts interactions and reactions to others.

a. culture

b. social context

c. environment

d. relationships

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Perceptions of Environment

Difficulty Level: Medium

39. How comfortably we can behave in light of our expectations relates to our understanding of the ______ of an environment.

a. formality

b. warmth

c. privacy

d. familiarity

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Perceptions of Environment

Difficulty Level: Medium

40. ______ refers to how cautiously we react when meeting new people or being in new environments.

a. Formality

b. Familiarity

c. Warmth

d. Privacy

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Knowledge

Answer Location: Perceptions of Environment

Difficulty Level: Easy

41. ______ is the study of time and how time structures interactions.

a. Haptics

b. Kinesics

c. Chronemics

d. Vocalics

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Knowledge

Answer Location: Chronemics

Difficulty Level: Easy

42. A boss taking several days to reply to an employee’s e-mail can be linked to which type of nonverbal communication?

a. vocalics

b. chronemics

c. kinesics

d. haptics

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Chronemics

Difficulty Level: Hard

43. A person who makes “to-do” lists to stay on schedule for daily tasks is likely to be from a ______ culture.

a. laissez faire

b. controlled

c. polychronic

d. monochronic

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Chronemics

Difficulty Level: Hard

44. A culture in which the owner of a small business does not post regular business hours most likely has a ______ view of time.

a. laissez faire

b. controlled

c. polychronic

d. monochronic

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Chronemics

Difficulty Level: Hard

45. The facial management technique used to erase or numb how we really feel is called ______.

a. cooperation

b. intensification

c. deintensification

d. neutralization

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Facial Expressions

Difficulty Level: Medium

46. Hiding one’s true emotion about a situation by displaying a facial expression that is more socially acceptable is known as ______.

a. neutralization

b. masking

c. intensification

d. deintensification

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Facial Expressions

Difficulty Level: Medium

47. Using expressions to exaggerate how you feel about something is called ______.

a. neutralization

b. masking

c. intensification

d. deintensification

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Knowledge

Answer Location: Facial Expressions

Difficulty Level: Easy

48. Textual expressions of emotions occur through the use of ______.

a. emoticons

b. emoji

c. avatars

d. analogs

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Knowledge

Answer Location: Emoticons and Emoji

Difficulty Level: Easy

49. ______, also known as “picture letters” are used to express specific types of emotions.

a. Emoticons

b. Emoji

c. Avatars

d. Analogs

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Emoticons and Emoji

Difficulty Level: Medium

50. Eye behavior, such as looking down and avoiding eye contact, can be strong signals a person could be lying, and are referred to as ­­­­______.

a. arousal cues

b. salience cues

c. involvement cues

d. deception cues

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Eye Behavior

Difficulty Level: Medium

51. Which nonverbal cue can indicate deception?

a. having straight posture

b. maintaining eye contact

c. looking down at the floor

d. touching the other person gently

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Eye Behavior

Difficulty Level: Medium

52. The study of touch is called ______.

a. chronemics

b. haptics

c. proxemics

d. kinesics

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Knowledge

Answer Location: Haptics

Difficulty Level: Easy

53. Which type of touch serves a specific purpose, such as within the context of a professional setting?

a. love/intimate touch

b. social/polite touch

c. functional/professional touch

d. friendship/warmth touch

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Types of Touch

Difficulty Level: Medium

54. ______ touch demonstrates platonic affection and support.

a. Love/intimate

b. Social/polite

c. Functional/professional

d. Friendship/warmth

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Types of Touch

Difficulty Level: Medium

55. Paul shakes hands with his friend’s girlfriend when the couple meet him over the weekend for coffee. Which kind of touch is Paul using?

a. love/intimate touch

b. social/polite touch

c. functional/professional touch

d. friendship/warmth touch

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Types of Touch

Difficulty Level: Hard

56. Cultural groups that shy away from frequent touch are called ______ cultures.

a. noncontact

b. contact

c. polychronemic

d. monochronic

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Culture and Touch

Difficulty Level: Medium

57. Body types can be classified using a method called ______.

a. digital mapping

b. somatyping

c. physical feature mapping

d. facial-typing

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Body, Type, Shape, and Size

Difficulty Level: Medium

58. ______ is defined by Andersen (1979) as the use of closeness-inducing nonverbal behavior cues.

a. Verbal immediacy

b. Nonverbal immediacy

c. Somatyping

d. Affect displays

Learning Objective: 4-5. Examine how nonverbal communication is influenced in the Communication Age.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Knowledge

Answer Location: Improving Your Nonverbal Communication Skills

Difficulty Level: Easy

59. Which of the following is a way to improve your nonverbal communication skills?

a. Keep vocal cues constant and invariable.

b. Smile when another person is telling positive news.

c. Orient your body away from another person.

d. Multitask by checking text messages while nodding your head.

Learning Objective: 4-5. Examine how nonverbal communication is influenced in the Communication Age.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Improving Your Nonverbal Communication Skills

Difficulty Level: Hard

60. Many communication scholars have linked nonverbal immediacy with ______.

a. respect

b. popularity

c. honesty

d. liking

Learning Objective: 4-5. Examine how nonverbal communication is influenced in the Communication Age.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Improving Your Nonverbal Communication Skills

Difficulty Level: Medium

True/False

1. Nonverbal messages are often more convincing than verbal messages.

Learning Objective: 4-1. Identify the importance of nonverbal communication in your life.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Why Does Nonverbal Communication Matter?

Difficulty Level: Medium

2. A candidate being turned down for a job primarily because he did not make eye contact shows how words are more important than actions.

Learning Objective: 4-1. Identify the importance of nonverbal communication in your life.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Why Does Nonverbal Communication Matter?

Difficulty Level: Medium

3. Pushing the “like” button under an Instagram photo is an example of the complementing function of nonverbal communication.

Learning Objective: 4-2. Explain the functions of nonverbal communication as it works with verbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Functions of Nonverbal Communication

Difficulty Level: Medium

4. We use nonverbal messages to manage the flow of verbal communication.

Learning Objective: 4-2. Explain the functions of nonverbal communication as it works with verbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Regulating

Difficulty Level: Medium

5. Saying “No” while shaking one’s head from side to side is an example of substituting.

Learning Objective: 4-2. Explain the functions of nonverbal communication as it works with verbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Substituting

Difficulty Level: Medium

6. Saying “I’m really happy today” while smiling is an example of how nonverbal messages complement verbal messages.

Learning Objective: 4-2. Explain the functions of nonverbal communication as it works with verbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Complementing

Difficulty Level: Medium

7. Nonverbal codes are universal and do not vary across cultures.

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Codes of Nonverbal Communication

Difficulty Level: Medium

8. Your voice can reveal our emotions, our thoughts, and the type of relationships you have with others.

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Vocalics

Difficulty Level: Medium

9. The pointing gesture, “come here” gesture, and “stay away” gesture have very different interpretations across cultures.

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Emblems

Difficulty Level: Medium

10. Gestures that are used to control the turn-taking in conversations are known as regulators.

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Knowledge

Answer Location: Regulators

Difficulty Level: Easy

11. We reveal who we are as people by the way we use distance and space at home and at work.

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Proxemics

Difficulty Level: Medium

12. People in the United States enjoy close proximity with people, preferring the intimate zone of 0 to 18 inches over other types of spatial zones.

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Proxemics

Difficulty Level: Medium

13. Women sitting close to one another tends to provoke homophobia.

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Gender and Sexual Orientation

Difficulty Level: Medium

14. Our nonverbal behaviors change depending upon the environments in which we communicate.

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Environment

Difficulty Level: Medium

15. Nonverbal cues cannot be used in digital communication.

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Knowledge

Answer Location: Emoticons and Emoji

Difficulty Level: Easy

16. The use of emoticons is inappropriate in professional communication.

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Emoticons and Emoji

Difficulty Level: Medium

17. Touch (haptics) can be used to show power and role differences between people.

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Haptics

Difficulty Level: Medium

18. Physical attractiveness is a perception of beauty based on features like height, weight, and shape.

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Physical Appearance

Difficulty Level: Medium

19. Nonverbal immediacy shows social ineptness.

Learning Objective: 4-5. Examine how nonverbal communication is influenced in the Communication Age.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Improving Your Nonverbal Communication Skills

Difficulty Level: Medium

20. Nonverbal immediacy behaviors are linked to stronger and more satisfying relationships across a variety of relational contexts.

Learning Objective: 4-5. Examine how nonverbal communication is influenced in the Communication Age.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Comprehension

Answer Location: Improving Your Nonverbal Communication Skills

Difficulty Level: Medium

Short Answer

1. Based on your textbook reading, answer this question: Why does nonverbal communication matter?

Learning Objective: 4-1. Identify the importance of nonverbal communication in your life.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Analysis

Answer Location: Why Does Nonverbal Communication Matter?

Difficulty Level: Medium

2. Explain accenting as a function of nonverbal communication. Give an example of how you might use accenting when sending a text message.

Learning Objective: 4-2. Explain the functions of nonverbal communication as it works with verbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Accenting

Difficulty Level: Hard

3. Explain and give an example of when you might use the substituting function of nonverbal communication.

Learning Objective: 4-2. Explain the functions of nonverbal communication as it works with verbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Substituting

Difficulty Level: Hard

4. Explain and give an example of how emblems are specific to cultures.

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Analysis

Answer Location: Emblems

Difficulty Level: Medium

5. Identify and briefly explain the three reasons why we should study the connections between people, space, and distance (proxemics).

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Analysis

Answer Location: Proxemics

Difficulty Level: Medium

6. What is monochronic time orientation? Give an example of a way monochronic time orientation is used in U.S. university classrooms.

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Chronemics

Difficulty Level: Hard

7. Explain how eye contact in U.S. culture shapes one’s judgment of another in conversation?

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Analysis

Answer Location: Eye Behavior

Difficulty Level: Medium

8. What is an example of using touch in mediated communication?

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Haptics

Difficulty Level: Hard

9. What is therapeutic touch (TT) and what are the benefits of this type of touch?

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Analysis

Answer Location: Therapeutic Touch

Difficulty Level: Medium

10. What is nonverbal immediacy and what are its benefits?

Learning Objective: 4-5. Examine how nonverbal communication is influenced in the Communication Age.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Analysis

Answer Location: Improving Your Nonverbal Communication Skills

Difficulty Level: Medium

Essay

1. Identify the six functions of nonverbal communication. Give an example of each function.

Learning Objective: 4-2. Explain the functions of nonverbal communication as it works with verbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Functions of Nonverbal Communication

Difficulty Level: Hard

2. What are kinesics? List and briefly describe the functions of each of the five categories of kinesics.

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Analysis

Answer Location: Kinesics

Difficulty Level: Medium

3. What nonverbal code does posture fall under? What does posture communicate to others?

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Kinesics

Difficulty Level: Hard

4. According to Hall, what are the four zones of space, including their measured distance? In which zone are you and the instructor of this class?

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Proxemics

Difficulty Level: Hard

5. What is territoriality? Give an example of violation, invasion, and contamination in territoriality.

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Territoriality

Difficulty Level: Hard

6. What are the six ways people perceive the environment around them? Describe a favorite restaurant experience using these six factors of perceptions of environment.

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Perceptions of Environment

Difficulty Level: Hard

7. In terms of chronemics, describe the differences between monochronic cultures and polychronic cultures. What areas of the world are considered monochromic, and which are polychromic?

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Analysis

Answer Location: Chronemics

Difficulty Level: Medium

8. How might power through the use of chronemics be displayed in the workplace?

Learning Objective: 4-3. Describe the codes of nonverbal communication.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Chronemics

Difficulty Level: Hard

9. What are emoticons used for? When are emoticons appropriate, and when are they not?

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Emoticons and Emoji

Difficulty Level: Hard

10. Describe, using examples, how somatyping influences perception in U.S. culture.

Learning Objective: 4-4. Describe the impact nonverbal communication has in a variety of situations.

TOP: NCA Core Competency: 5. Expressing Messages

REF: Cognitive Domain: Application

Answer Location: Body Type, Shape, and Size

Difficulty Level: Hard