Ch6 Complete Test Bank Communication, Culture, And Diversity - Practice Test Bank | The Communication Age 3e by Edwards by Autumn Edwards. DOCX document preview.

Ch6 Complete Test Bank Communication, Culture, And Diversity

Chapter 6: Communication, Culture, and Diversity

Test Bank

Multiple Choice

1. Communication among people from a variety of different cultures is ______.

a. co-cultural communication

b. diverse interaction

c. social diversity

d. cultural interaction

Learning Objective: 6-1. Describe the influence of culture and diversity in the Communication Age.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Culture and Diversity Defined

Difficulty Level: Easy

2. ______ refers to the unique differences in people, whereas ______ refers to the communication among people from a variety of different cultures

a. Equity; diversity

b. Diversity; co-cultural communication

c. Co-cultural communication; equity

d. Culture; diversity

Learning Objective: 6-1. Describe the influence of culture and diversity in the Communication Age.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Analysis

Answer Location: Culture and Diversity Defined

Difficulty Level: Medium

3. ______ are the rules of living and functioning in a particular society.

a. Traditions

b. Practices

c. Culture

d. Narratives

Learning Objective: 6-1. Describe the influence of culture and diversity in the Communication Age.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Culture

Difficulty Level: Easy

4. The differences in people that are unique, such as language, accents, hair color, and religious affiliations, are all included in ______.

a. co-cultural communication

b. diversity

c. cultural interaction

d. variety

Learning Objective: 6-1. Describe the influence of culture and diversity in the Communication Age.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Diversity

Difficulty Level: Medium

5. Charles is a first generation college student, and he has found it difficult to communicate with his professors. He doesn’t understand their jargon and finds their communication style intimidating. This example illustrates that ______.

a. colleges are elitist and tends to exclude individuals

b. professors are responsible for setting the norms of college campuses

c. professors use excessively complicated language to confuse students

d. colleges have their own language that must be learned to communicate effectively

Learning Objective: 6-1. Describe the influence of culture and diversity in the Communication Age.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Analysis

Answer Location: Diversity

Difficulty Level: Medium

6. Nonverbal communication in athletics, like slapping a person on the behind when they’ve done a good job, don’t translate well to other settings like a classroom. This example illustrates that ______.

a. sports are male dominated

b. sports have their own distinct culture

c. sports are not inclusive of minority voices

d. sports do not prepare people for co-cultural communication

Learning Objective: 6-1. Describe the influence of culture and diversity in the Communication Age.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Analysis

Answer Location: Diversity

Difficulty Level: Medium

7. Students at a university using websites such as RateMyProfessors.com to pick a professor is related to which type of cultural cue?

a. narratives

b. traditions

c. arguments

d. practices

Learning Objective: 6-1. Describe the influence of culture and diversity in the Communication Age.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Application

Answer Location: Cultural Rituals

Difficulty Level: Hard

8. A high school graduation ceremony is an example of a ______.

a. cultural ritual

b. cultural narrative

c. cultural diversity

d. cultural competence

Learning Objective: 6-1. Describe the influence of culture and diversity in the Communication Age.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Analysis

Answer Location: Cultural Rituals

Difficulty Level: Medium

9. The practices, behaviors, celebrations, and traditions common to people, organizations, and institutions are called ______.

a. cultural rituals

b. cultural narratives

c. cultural diversity

d. cultural competence

Learning Objective: 6-1. Describe the influence of culture and diversity in the Communication Age.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Cultural Rituals

Difficulty Level: Easy

10. Xihe just started a job at a marketing firm. She is told by her co-workers that a senior partner is very strict and easy to set off, and her coworkers mention a number of past blow-ups. Xihe decides to avoid this partner as much as possible. Xihe is making a decision based on what type of cultural cue?

a. practices

b. traditions

c. arguments

d. narratives

Learning Objective: 6-1. Describe the influence of culture and diversity in the Communication Age.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Application

Answer Location: Cultural Rituals

Difficulty Level: Hard

11. In many countries, like China or Iraq, individuals focus more on background knowledge and their relationship with their conversational partner than on the spoken words. These are ______ cultures.

a. low-context

b. collectivist

c. high-context

d. individualistic

Learning Objective: Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: High-Context Versus Low-Context Cultures

Difficulty Level: Medium

12. Consider a culture in which an individual’s status is very important. Cultural communication relies more on nonverbal communication than verbal. This hypothetical culture is likely a ______ culture

a. low-context

b. collectivist

c. high-context

d. individualistic

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: High-Context Versus Low-Context Cultures

Difficulty Level: Medium

13. In a ______ culture, the background knowledge that individuals gather from their relationships is always relevant to what goes on during any communicative experience.

a. high-context

b. collectivist

c. low-context

d. individualistic

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: High-Context Versus Low-Context Cultures

Difficulty Level: Medium

14. A culture where people separate their relationships from verbal communication and focus on the information conveyed and logical argumentation would be a ______ culture.

a. high-context

b. collectivist

c. low-context

d. individualistic

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: High-Context Versus Low-Context Cultures

Difficulty Level: Medium

15. Tabitha talks with her husband about whether to have surgery her doctor recommends for her, but she does not tell her parents or siblings about their decision until it has been made. This type of behavior is more common and acceptable in a(n) ______ culture.

a. high-context

b. collectivist

c. low-context

d. individualistic

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Application

Answer Location: Individualism Versus Collectivism

Difficulty Level: Hard

16. Group cohesion and loyalty are highly valued in ______ cultures.

a. high-context

b. collectivist

c. low-context

d. individualistic

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Individualism Versus Collectivism

Difficulty Level: Medium

17. In which type of culture are other groups consulted during the decision-making process or when making plans for the future?

a. low-context

b. high-context

c. individualistic

d. collectivist

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Individualism Versus Collectivism

Difficulty Level: Medium

18. A culture in which people are discouraged from questioning their parents, bosses, teachers, or governmental leaders is high in ______.

a. masculinity

b. uncertainty avoidance

c. individualism

d. power distance

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Application

Answer Location: Power Distance

Difficulty Level: Hard

19. ______deals with the way that members of a culture handle change and ambiguity within social or cultural contexts.

a. collectivism

b. uncertainty avoidance

c. individualism

d. power distance

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Application

Answer Location: Uncertainty Avoidance

Difficulty Level: Hard

20. Kyra, an international student beginning her first semester at a college in the United States, receives her schedule for her first semester and notices her professors’ names are not on the schedule. She becomes anxious and tells her friends that in her country this would never happen because students need to know exactly what to expect. Kyra’s culture most likely has ______.

a. a low level of uncertainty avoidance

b. a high level of uncertainty avoidance

c. a low level of power distance

d. a high level of power distance

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Application

Answer Location: Uncertainty Avoidance

Difficulty Level: Hard

21. Cultures with ______ emphasize the process for achieving a goal whereas cultures with ______ focus on quick results.

a. masculine orientation; feminine orientation

b. polychronic orientation; monochronic orientation

c. long-term orientation; short-term orientation

d. collectivism; individualistic

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Long-Term Versus Short-Term Time Orientation

Difficulty Level: Medium

22. With regard to how people use time and their expectations of how it should be managed, members of which type of culture value efficient production and fast results?

a. individualistic

b. collectivist

c. long-term orientation

d. short-term orientation

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Long Term Versus Short Term Time Orientation

Difficulty Level: Medium

23. ______ refers to the level of knowledge a person has about others who differ in some way in comparison to self.

a. Cultural competence

b. Perception checking

c. Co-cultural communication

d. Mutual respect

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Cultural Competence

Difficulty Level: Easy

24. Chad’s family is hosting a student, Siswe, from Ghana for a semester, and Chad knows nothing about Ghana. Chad makes it a point to ask Siswe about his culture and his life to get a more informed understanding. Chad is engaging in what practice?

a. cultural imperatives

b. perception checking

c. diversity

d. sensitivity

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Application

Answer Location: Cultural Competence

Difficulty Level: Hard

25. Why might organizations be implementing training programs to increase cultural sensitivity, tolerance, and appreciation of diversity in the workplace?

a. because everyone is so sensitive in today’s society

b. because they believe they will be profitable

c. because they are good for employee happiness

d. because they can promote mutual respect and perception checking

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Cultural Competence

Difficulty Level: Medium

26. ______ is exhibited when individuals and groups communicate with the goal of mutual understanding and subsequently avoid cultural tensions, misunderstandings, and conflict.

a. Cultural competence

b. Ethical communication

c. Mutual respect

d. Co-cultural communication

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Mutual Respect

Difficulty Level: Easy

27. Which cultural imperative becomes most salient in a time of war and acts of terrorism?

a. peace imperative

b. economic imperative

c. technological imperative

d. ethical imperative

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Peace Imperative

Difficulty Level: Medium

28. Which cultural imperative becomes most salient in a time of war and acts of terrorism?

a. peace imperative

b. economic imperative

c. technological imperative

d. ethical imperative

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Peace Imperative

Difficulty Level: Medium

29. The rising frequency of importation and exportation of goods falls within the ______ imperative.

a. peace

b. economic

c. technological

d. ethical

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Economic Imperative

Difficulty Level: Medium

30. Which imperative is most concerned with the shortening of communicative distance via the Internet?

a. peace

b. economic

c. technological

d. ethical

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Technological Imperative

Difficulty Level: Medium

31. Having instantaneous access to communication abroad shows the importance of the ______ imperative.

a. economic

b. technological

c. self-awareness

d. ethical

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Technological Imperative

Difficulty Level: Medium

32. The ______ imperative focuses on communicators learning about other cultures and, as a result, learning more about their own cultures.

a. self-awareness

b. technological

c. ethical

d. economic

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Self-Awareness Imperative

Difficulty Level: Medium

33. Which cultural imperative should guide us to do right instead of wrong in intercultural situations?

a. economic imperative

b. technological imperative

c. peace imperative

d. ethical imperative

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Ethical Imperative

Difficulty Level: Medium

34. Masculinity, femininity, and androgyny are commonly associated with ______, which refers to psychological and emotional characteristics of individuals.

a. biological sex

b. orientation

c. gender

d. personality

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Gender Influences

Difficulty Level: Medium

35. ______ is biological, whereas ______ is social.

a. Gender; sex

b. Race; sex

c. Gender; race

d. Sex; gender

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Gender Influences

Difficulty Level: Medium

36. Information-based messages used to establish status and gain power is called ______.

a. rapport talk

b. report talk

c. small talk

d. purposeful talk

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Gender Influences

Difficulty Level: Medium

37. ______ refers to a blend of both feminine and masculine traits.

a. Gender

b. Sex

c. Androgyny

d. Heterosexism

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Gender Influences

Difficulty Level: Medium

38. According to Deborah Tannen, women tend to seek ______ talk when communicating with others, and men tend to seek ______ talk in their communication.

a. small; direct

b. direct; small

c. report; rapport

d. rapport; report

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Gender Influences

Difficulty Level: Medium

39. Which is typically true of the purpose men have for communicating with others?

a. to empathize

b. to build the relationship

c. to solve problems

d. to spend time together

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Gender Influences

Difficulty Level: Medium

40. Which term refers to the categorization of people based on physical characteristics such as skin color, dimensions of the human face, and hair?

a. race

b. community

c. ethnicity

d. state

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Ethnicity and Race

Difficulty Level: Easy

41. What might be the problem with using nonverbal cues to determine someone’s ethnic background?

a. Normally people are not good at reading nonverbal cues.

b. What you see visually may not be an accurate depiction of ethnicity.

c. Race and ethnicity are closely related.

d. Nonverbal cues are unreliable indicators of gender and culture.

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Ethnicity and Race

Difficulty Level: Medium

42. Which term refers to a social group that may be joined together by factors such as shared history, shared identity, shared geography, and shared culture?

a. race

b. community

c. ethnicity

d. state

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Ethnicity and Race

Difficulty Level: Easy

43. Prejudice is different from discrimination because prejudice refers to an individual’s ______, whereas discrimination refers to their ______.

a. attitudes; actions

b. race; ethnicity

c. actions; attitudes

d. ethnicity; race

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Ethnicity and Race

Difficulty Level: Medium

44. Which form of diversity will pose a growing challenge due to globalization?

a. language

b. cultural

c. age

d. disability

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Language

Difficulty Level: Medium

45. When you encounter a language barrier, what is a good tactic to employ?

a. Speak very slowly and very loudly so the other person can understand you.

b. Ask the person politely to communicate in your native language.

c. Ask and answer many questions to ensure a clear understanding.

d. Speak such that your own accents and dialects are not noticeable.

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Language Differences

Difficulty Level: Medium

46. ______ is the assumption that all individuals are heterosexual.

a. Heterosexism

b. Ethnocentrism

c. Misogyny

d. Racism

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Sexual Orientation

Difficulty Level: Medium

47. Connor asked his fraternity brothers if they would like to attend a sorority party with the idea of looking for women that they could possible date. It never occurred to Connor that his fraternity brother Steve prefers to date men. What would Connor assumption about his friends be considered?

a. stereotyping

b. discriminatory

c. homophobic

d. heterosexist

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Application

Answer Location: Sexual Orientation

Difficulty Level: Hard

48. Which type of communication is used to humiliate people based on age, gender, race, ethnicity, culture, sexual orientation, social class, and more?

a. dishonorable discourse

b. stereotyping

c. pride songs

d. hate speech

Learning Objective: 6-5. Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Hate Speech

Difficulty Level: Easy

49. Jessica, who is from the United States, is living abroad with a family in Madrid. Every time the family members show Natalie a Spanish tradition or cultural ritual, she shrugs it off and states, “The U.S.A. does that better.” Natalie is exhibiting ______.

a. pride

b. racism

c. ethnocentrism

d. confidence

Learning Objective: 6-5. Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Application

Answer Location: Barriers to Communication, Culture, and Diversity

Difficulty Level: Hard

50. When one outwardly displays the dislike or hatred of a group through verbal and nonverbal communication, it is called ______.

a. prejudice

b. discrimination

c. ethnocentrism

d. imperatives

Learning Objective: 6-5. Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Barriers to Communication, Culture, and Diversity

Difficulty Level: Medium

51. ______ is the dislike or hatred one has toward a particular group, and ______ refers to the verbal and nonverbal communication behaviors that follow the dislike or hatred.

a. Discrimination; hate speech

b. Prejudice; discrimination

c. Hate speech; ethnocentrism

d. Ethnocentrism; prejudice

Learning Objective: 6-5. Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Prejudice and Discrimination

Difficulty Level: Medium

52. Jillian and Carly are organizing a sorority mixer, but decide they would prefer it if no one over a size 4 attended that mixer to make sure the party conveyed the attractiveness of their chapter. Jillian and Carly are engaging in ______.

a. ethnocentrism

b. stereotyping

c. prejudice

d. discrimination

Learning Objective: 6-5. Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Application

Answer Location: Prejudice and Discrimination

Difficulty Level: Hard

53. ______ is placing your own cultural beliefs in a superior position, leading to a negative judgment of other cultures

a. Ethnocentrism

b. Stereotyping

c. Prejudice

d. Hate speech

Learning Objective: 6-5. Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Ethnocentrism

Difficulty Level: Easy

54. ______ is placing your own cultural beliefs in a superior position, leading to the negative judgment of other cultures.

a. Ethnocentrism

b. Hate speech

c. Bullying

d. Prejudice

Learning Objective: 6-5. Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Ethnocentrism

Difficulty Level: Easy

55. Why does severe ethnocentrism impede cultural competence?

a. An ethnocentric person will reject the uniqueness of other cultures.

b. Ethnocentrism prevents learning another language.

c. An ethnocentric person will not understand culture.

d. Ethnocentrism leads to hate speech.

Learning Objective: 6-5. Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Ethnocentrism

Difficulty Level: Medium

56. People who view their culture as dominant and are unwilling to learn about the ideas of other cultures are described as having ______.

a. ethnocentrism

b. racism

c. prejudice

d. discrimination

Learning Objective: 6-5. Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Ethnocentrism

Difficulty Level: Easy

57. Wyatt frequents white supremacist websites and routinely posts messages online about his dislike of non-White individuals in America. He is often insulting and denigrates people of color. Wyatt is engaging in ______.

a. ethnocentrism

b. hate speech

c. prejudice

d. discrimination

Learning Objective: 6-5. Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Application

Answer Location: Hate Speech

Difficulty Level: Hard

58. ______ is communication used to intimidate and segregate based on gender, sexual orientation, race, and ethnicity.

a. Ethnocentrism

b. Stereotyping

c. Prejudice

d. Hate speech

Learning Objective: 6-5. Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Hate Speech

Difficulty Level: Easy

59. Which group listed here has been known to engage in hate speech?

a. the NFL

b. the KKK

c. the NAACP

d. the ACLU

Learning Objective: 6-5. Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Hate Speech

Difficulty Level: Easy

60. When hate speech occurs in education, it is often called ______.

a. school bullying

b. socialization

c. prejudice

d. discrimination

Learning Objective: 6-5. Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: School Bullying

Difficulty Level: Easy

True/False

1. Culture refers to differences in people, such as race, age, social class, food preferences, and education level.

Learning Objective: 6-1. Describe the influence of culture and diversity in the Communication Age.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Culture and Diversity Defined

Difficulty Level: Medium

2. The United States is a low-context culture.

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: High-Context Versus Low-Context cultures

Difficulty Level: Medium

3. In collectivistic cultures, decisions are normally made by a single person with a high level of authority.

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Individualism Versus Collectivism

Difficulty Level: Medium

4. In collectivistic cultures, emphasis is placed on one person rather than groups, and decisions are made with the self and possibly the immediate family.

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Individualism Versus Collectivism

Difficulty Level: Easy

5. Power distance is the amount of perceived or felt equality or inequality between people in certain cultural or social contexts.

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Power Distance

Difficulty Level: Easy

6. The cultural dimensions of masculinity and femininity are almost completely conveyed and achieved through communication behaviors and choices.

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Masculinity and Femininity

Difficulty Level: Medium

7. A culture that values speed and results over a persistent and focused approach has a short-term time orientation.

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Long-Term Versus Short-Term Time Orientation

Difficulty Level: Medium

8. We never truly understand the complexity of our own culture until we compare it with other cultures.

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Cultural Competence

Difficulty Level: Medium

9. Perception checking is only possible with a direct approach.

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Cultural Competence

Difficulty Level: Medium

10. Some organizations are putting in place training for cultural competence in order to increase cultural sensitivity, tolerance, and appreciation of diversity in the workplace.

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Cultural Competence

Difficulty Level: Medium

11. Concerns regarding trade relations, importing/exporting, and international business ventures are addressed in the ethical imperative.

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Economic Imperative

Difficulty Level: Medium

12. Advances in the Communication Age, including the Internet’s ability to increase our access to the world, are part of the technological imperative.

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Technological Imperative

Difficulty Level: Medium

13. Gender refers to the biological traits associated with being a man or a woman.

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Gender Influences

Difficulty Level: Easy

14. Androgyny refers to a person exhibit feminine traits.

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Gender Influences

Difficulty Level: easy

15. Ethnicity is most often determined by visual cues of physical appearance.

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Ethnicity and Race

Difficulty Level: Medium

16. Disabilities always have visible signs.

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: People With Disabilities

Difficulty Level: Easy

17. Most people with disabilities do not face communication challenges in their everyday lives.

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Disability

Difficulty Level: Easy

18. White people cannot be discriminated against.

Learning Objective: 6-5. Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Prejudice and Discrimination

Difficulty Level: Easy

19. Ethnocentrism refers to insulting discourse, phrases, terms, cartoons, or organized campaigns used to humiliate people based on age, gender, race, ethnicity, culture, sexual orientation, and more.

Learning Objective: 6-5. Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Ethnocentrism

Difficulty Level: Easy

20. Hate speech has never been seen in the United States.

Learning Objective: 6-5. Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Hate Speech

Difficulty Level: Easy

Short Answer

1. What did Walter Fisher (1984) mean when he indicated that “humans are all storytelling creatures”?

Learning Objective: 6-1. Describe the influence of culture and diversity in the Communication Age.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Analysis

Answer Location: Culture and Diversity Defined

Difficulty Level: Medium

2. List three types of diversity.

Learning Objective: 6-1. Describe the influence of culture and diversity in the Communication Age.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Application

Answer Location: Culture and Diversity Defined

Difficulty Level: Hard

3. Describe the cultural value dimension of uncertainty avoidance.

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Analysis

Answer Location: Uncertainty Avoidance

Difficulty Level: Medium

4. How is short-term time orientation illustrated by fast-food restaurants?

Learning Objective: 6-2: Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Application

Answer Location: Short-Term Versus Long-Term Time Orientation

Difficulty Level: Hard

5. What is an advantage of being culturally aware?

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Analysis

Answer Location: Cultural Awareness

Difficulty Level: Medium

6. What is the value of the self-awareness imperative?

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Analysis

Answer Location: Self-Awareness Imperative

Difficulty Level: Medium

7. How might differing perceptions of piercing a baby’s ears illustrate the ethical imperative in intercultural communication?

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Application

Answer Location: Ethical Imperative

Difficulty Level: Hard

8. How is diversity shown within languages?

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Comprehension

Answer Location: Language Differences

Difficulty Level: Medium

9. What groups does LGBTQ stand for?

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Knowledge

Answer Location: Sexual Orientation

Difficulty Level: Easy

10. Why are stereotypes potentially harmful?

Learning Objective: 6-5. Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Analysis

Answer Location: Stereotyping

Difficulty Level: Medium

Essay

1. Describe cultural rituals that occur for freshmen in your university.

Learning Objective: 6-1. Describe the influence of culture and diversity in the Communication Age.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Application

Answer Location: Cultural Rituals

Difficulty Level: Hard

2. What is the difference between culture and diversity?

Learning Objective: 6-1. Describe the influence of culture and diversity in the Communication Age.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Analysis

Answer Location: Culture and Diversity Defined

Difficulty Level: Medium

3. How do we become socialized into culture?

Learning Objective: 6-1. Describe the influence of culture and diversity in the Communication Age.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Analysis

Answer Location: Culture and Diversity Defined

Difficulty Level: Medium

4. What is power distance, and what are the difference between high-power distance and low-power distance societies?

Learning Objective: 6-2. Identify the importance of understanding cultural context for effective and ethical communication.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Analysis

Answer Location: Power Distance

Difficulty Level: Medium

5. What are characteristics of an individual who has cultural competence?

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Analysis

Answer Location: Cultural Competence

Difficulty Level: Medium

6. Describe what might happen in communication when cultural competence and mutual respect are absent.

Learning Objective: 6-3. Describe the importance of cultural competence for communicating in a globalized world.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Analysis

Answer Location: Cultural Competence

Difficulty Level: Medium

7. What are three different areas of diversity, and how can cultural competence contribute to diversity?

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Analysis

Answer Location: Examples of Diversity Across Communication Contexts

Difficulty Level: Medium

8. What is the advisable approach to communicating with others when a language barrier is present?

Learning Objective: 6-4. Discuss different examples of diversity across communication contexts.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Analysis

Answer Location: Language Differences

Difficulty Level: Medium

9. Name four barriers to communication, culture, and diversity listed in the chapter. Provide an example of the way that communication can be or has been used to combat these barriers.

Learning Objective: 6-5: Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Application

Answer Location: Barriers to Communication, Culture, and Diversity

Difficulty Level: Hard

10. Describe a situation in which discrimination is done subtly, so that many may not notice it.

Learning Objective: 6-5. Examine how to become more aware of and overcome barriers to communication, culture, and diversity.

TOP: NCA Core Competency: 3. Adapting to Others

REF: Cognitive Domain: Application

Answer Location: Prejudice and Discrimination

Difficulty Level: Hard

Document Information

Document Type:
DOCX
Chapter Number:
6
Created Date:
Aug 21, 2025
Chapter Name:
Chapter 6 Communication, Culture, And Diversity
Author:
Autumn Edwards

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