Full Test Bank Ch2 Leadership And Management A Framework For

CHAPTER 2: Leadership and Management: A Framework for Action

MULTIPLE CHOICE

1. ____ can be defined as the process of accomplishing predetermined objectives through the effective use of human, financial, and technical resources.

PTS: 1

2. A(n) ____ approach to leadership emphasizes the actions that the person in the leadership role takes on the job.

PTS: 1

3. ____ refer to the subordinate goals that must be accomplished to meet the larger aspirations of an organization.

PTS: 1

4. SMART objectives are ____.

PTS: 1

5. An example work plan is also known as a ____ chart.

PTS: 1

6. One of the key roles of the C-suite is to interact with key ____.

PTS: 1

7. Performance outcomes in health care are classified into three major categories: (1) patient-related, (2) staff-related, and (3) ____.

PTS: 1

8. The complexity and difficulty of leading health care organizations (HCOs) in a dynamic world has spurred interest in identifying ____.

PTS: 1

9. Studies have identified two types of support that those in leadership roles must provide for successful change: instrumental and ____ support.

PTS: 1

10. Processing the stress related to leadership action is recommended as a routine approach to self-____ in leadership positions.

PTS: 1

COMPLETION

1. Leadership can be defined as the process in which one engages others to set and achieve a common ____________________.

PTS: 1

2. ____________________ examine how those in leadership roles are influenced by their surrounding environment and the subsequent performance within specific contexts.

PTS: 1

3. Theoretically, transformational leadership is contrasted to ____________________.

PTS: 1

4. ____________________ is an approach to integrating the strategic function of leadership involving goal and objective setting with the subsequent organizational action required to achieve the set objectives.

PTS: 1

5. In order to design strategies, a(n) ____________________ can help identify the causal factors associated with the problem.

PTS: 1

6. Illustrative evaluative criteria are the degree to which the strategy under consideration is (1) effective to addressing the problem, (2) cost-effective, (3) consistent with the organizational overall strategy, (4) timely in effect, or (5) ____________________.

PTS: 1

7. Indicators, sometimes termed metrics, are the items measured to determine ____________________.

PTS: 1

8. ____________________ has been defined as those who “share a common purpose with the leader, believe in what the organization is trying to accomplish, and want both the leader and the organization to succeed.”

PTS: 1

9. Research suggests that health care leaders as a group rely more on ___________________ styles.

PTS: 1

10. Transformational leadership is effective because it changes the attitudes, values, and behaviors of staff in ways that align with ____________________ goals.

PTS: 1

MATCHING

Match each item with a statement below:

1. Deepest level of basic and shared assumptions and beliefs

2. Incorporates interdisciplinary teamwork, collaboration, role clarity, and innovation

3. Allows smooth transitions and keeps the costs of transitions low

4. Referred to as “linking pins”

5. Instrumental and interpersonal support provided by those who hold senior positions in the organization

6. Provide supervision directly to care providers

7. Process in which one engages others to set and achieve a common goal, often an organizationally defined goal

8. What ought to be found in an organization, distinct from what does exist

9. Relies on direct appeals for performance through explicit reward structures

10. Large aspirations of the organization