Test Bank | Health Care Management 7e by Burns, Shortell, Kaluzny

Chapter 1 Delivering Value The Global Challenge in Health Care Management
Chapter 2 Leadership and Management A Framework for Action
Chapter 3 Organization Design and Coordination
Chapter 4 Motivating People
Chapter 5 Teams and Team Effectiveness in Health Services Organizations
Chapter 6 Communication
Chapter 7 Power, Politics, and Conflict Management
Chapter 8 Complexity, Learning, and Innovation
Chapter 9 Improving Quality in Health Care Organizations (HCOs)
Chapter 10 Strategy and Achieving Mission Advantage
Chapter 11 Managing Strategic Alliances Neither Make Nor Buy but Ally
Chapter 12 Health Policy and Regulation
Chapter 13 Health Information Technology and Strategy
Chapter 14 Consumerism and Ethics
Chapter 15 The Globalization of Health Care Delivery Systems