Complete Test Bank Cultural Competency In Health Care Ch.3

Chapter 3: Cultural Competency in Health Care

True/False

1. Stereotypically, workers from the Millennial generation are characterized as dedicated, hardworking, and loyal.

<Complexity: Easy>

<Subject: The Future Workforce, Chapter 3>

1. Although valid 20 years ago, Hofstede’s Cultural Dimensions are no longer applicable to understanding the influence national culture has on organizational and managerial behaviors.

<Complexity: Moderate>

<Subject: Cultural Competency, Chapter 3>

1. Because of our increasingly diverse population, health care professionals need to be concerned about their cultural competency, which is the same as linguistic proficiency.

<Complexity: Moderate>

<Subject: Cultural Competency, Chapter 3>

1. The health care industry has been a leader for embracing diversity management.

<Complexity: Moderate>

<Subject: Health Care Leadership, Chapter 3>

1. Generally, cultural diversity is thought to improve patient satisfaction.

<Complexity: Easy>

<Subject: Health Care Leadership, Chapter 3>

6. The diversity of health care organizations and their boards generally reflects the diversity of the communities they serve.

<Complexity: Moderate>

<Subject: Health Care Leadership, Chapter 3>

7. The most important part of diversity management is bringing in a diverse workforce, after which things tend to work out in an equitable way.

<Complexity: Moderate>

<Subject: Diversity Management, Chapter 3>

Multiple Choice

1. According to Hofstede’s research, which dimension is the measure of how a society deals with physical and intellectual inequalities and how the culture applies power and wealth relative to its inequalities?

[1] Individualism-collectivism

[2] Power distance

[3] Uncertainty avoidance

[4] Masculinity versus femininity

<Complexity: Easy>

<Subject: Cultural Competency, Chapter 3>

1. According to Hofstede’s research, the dimension that measures the need for heroism, achievement and success versus the desire to care for the weak is:

[1] Individualism-collectivism

[2] Power distance

[3] Uncertainty avoidance

[4] Masculinity versus femininity

<Complexity: Easy>

<Subject: Cultural Competency, Chapter 3>

According to Hofstede’s research, societies that maintain rigid codes of belief and behavior and are intolerant of deviant personalities and ideas have strong:

1. [1] Individualism-collectivism

[2] Power distance

[3] Uncertainty avoidance

[4] Masculinity versus femininity

<Complexity: Easy>

<Subject: Cultural Competency, Chapter 3>

Multiple Response:

1. Organization-specific factors thought to shape the career of women and racially and ethnically diverse individuals are:

[1] leadership and strategic orientation

[2] organizational culture and climate

[3] organizational resilience

[4] Human resources practices

<Complexity: Moderate>

<Subject: Diversity in Health Care Leadership, Chapter 3>