Ch1 Exam Questions + Overview And History Of Organizational

Chapter 1: Overview and History of Organizational Behavior

True/False

1. Organizational Behavior (OB) is the study of individuals, groups, and organizations.

<Complexity: Easy>

<Subject: Overview, Chapter 1>

2. The classical approach to management focused on the human relations aspect in the workplace.

<Complexity: Moderate>

<Subject: History of Organizational Behavior, Chapter 1>

3. Scientific management was significant to the development of organizational behavior because it demonstrated the important influence of human factors on worker productivity.

<Complexity: Moderate>

<Subject: History of Organizational Behavior, Chapter 1>

4. Theory Y states that employees are unintelligent and lazy.

<Complexity: Easy>

<Subject: Theories X and Y, Chapter 1>

5. A major outcome of the interviewing program associated with the Hawthorne Studies was that researchers discovered that workers were isolated, unrelated individuals.

<Complexity: Moderate>

<Subject: The Hawthorne Studies, Chapter 1>

6. Organizational behavior analyzes the entire organization and is a macro perspective since the organization is the unit being examined.

<Complexity: Moderate>

<Subject: Summary, Chapter 1>

Multiple Choice

7. A single entity owning and operating all of the segments providing health care including preventative services, specialized and primary ambulatory care, acute care, subacute care, long-term care, home health care, as well as a health plan is an example of which of the following?

[1] Horizontal integration

[2] Vertical integration

[3] Diagonal integration

[4] Upward integration

<Complexity: Easy>

<Subject: The Health Care Industry, Chapter 1>

8. _____________________ has evolved to meet the need for better technology and information infrastructure that allows for information sharing, patient care management, and cost control?

[1] Horizontal integration

[2] Vertical integration

[3] Diagonal integration

[4] Virtual integration

<Complexity: Easy>

<Subject: The Health Care Industry, Chapter 1>

9. The ____________________ is the bias that occurs when people know they are being studied.

[1] Mayo Effect

[2] Roethlisberger Effect

[3] Hawthorne Effect

[4] McGregor Effect

<Complexity: Easy>

<Subject: The Hawthorne Studies, Chapter 1>

10. Which of the following emphasizes systems, processes, procedures, and so forth for personnel management and is usually housed in a functional unit within organizations?

[1] Human resources management

[2] Organization theory

[3] Organizational development

[4] Organizational behavior

<Complexity: Easy>

<Subject: Summary, Chapter 1>