Complete Test Bank Ch6 Nonverbal Messages

Chapter 6 Test Bank

Multiple Choice

6.1. All of the following are ways in which nonverbal messages interact with verbal messages EXCEPT

A) to define.

B) to substitute.

C) to repeat.

D) to accent.

Chapter: 06

Module 6.1

Learning Objective: L.O. 6.1 Define nonverbal communication and paraphrase the principles of nonverbal communication.

Topic: The Principles of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.2. Nonverbal communication that is used to ________ emphasizes some part of the verbal message.

A) accent

B) complement

C) repeat

D) contradict

Chapter: 06

Module 6.1

Learning Objective: L.O. 6.1 Define nonverbal communication and paraphrase the principles of nonverbal communication.

Topic: The Principles of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.3. While on the phone, your friend tries to get your attention. Instead of telling your friend to “Wait a minute,” you hold up your index finger in his or her direction. In this instance, you use a nonverbal cue to _____ the verbal cue.

A) accent

B) contradict

C) repeat

D) substitute for

Chapter: 06

Module 6.1

Learning Objective: L.O. 6.1 Define nonverbal communication and paraphrase the principles of nonverbal communication.

Topic: The Principles of Nonverbal Communication

Difficulty: Moderate

Skill: Understand the Concepts

6.4. All of these are functions of nonverbal communication EXCEPT to

A) form and manage impressions.

B) define relationships.

C) influence others.

D) self-disclose.

Chapter: 06

Module 6.1

Learning Objective: L.O. 6.1 Define nonverbal communication and paraphrase the principles of nonverbal communication.

Topic: The Principles of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.5. _____ enhance the verbal messages they accompany and increase your ability to remember.

A) Illustrators

B) Affect displays

C) Regulators

D) Adaptors

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.6. Dory was so excited about the news, she jumped up and down, laughed, and waved her hands. Which type of movement was she using?

A) emblem

B) affect display

C) regulator

D) adaptor

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Moderate

Skill: Apply What You Know

6.7. Lailani was so absorbed in what Joe was saying that she didn’t realize she was nodding her head and leaning towards him. What type of body movement was Lailani unconsciously using to encourage Joe?

A) emblem

B) affect display

C) regulator

D) adaptor

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Moderate

Skill: Apply What You Know

6.8. _____ are gestures that satisfy some personal need, such as moving your hair out of your eyes.

A) Illustrators

B) Affect displays

C) Regulators

D) Adaptors

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.9. The facial management technique to exaggerate surprise when friends throw you a party is to _________ your feelings.

A) intensify

B) deintensify

C) neutralize

D) mask

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.10 Tonya didn’t want Mario to know she was disappointed when he didn’t give her an engagement ring, so she acted happy when she saw the bracelet. Which facial management technique was Tonya using?

A) intensify

B) deintensify

C) neutralize

D) mask

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Moderate

Skill: Apply What You Know

6.11. All of the following are specific functions of eye contact EXCEPT

A) to psychologically increase the physical distance between yourself and another person

B) to seek feedback

C) to inform the other person it is his or her turn to speak

D) to signal the nature of a relationship

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.12. Avoiding eye contact to respect another’s privacy is known as

A) visual deterrence.

B) civil inattention.

C) haptics.

D) neutralizing.

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.13. Your use of space to communicate is referred to as

A) haptics.

B) chronemics.

C) pupillometrics.

D) proxemics.

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.14. According to Edward T. Hall, personal distance ranges from

A) 18 inches to 4 feet.

B) 0 to 18 inches.

C) 12 to more than 25 feet.

D) 4 to 12 feet.

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.15. Territories you control, such as your desk or house, are considered your _____ territory.

A) primary

B) secondary

C) public

D) tertiary

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.16. A drink placed on a bar at a tavern or books on your desk that let others know that these territories have been reserved by you are ________ markers.

A) boundary

B) central

C) ear

D) artifactual

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.17. Mary Lind is a flashy dresser. She never leaves the house without wearing colorful clothing and lots of jewelry. Using clothing and jewelry to communicate who you are is called _____ communication.

A) haptic

B) proxemic

C) artifactual

D) chronemic

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Moderate

Skill: Apply What You Know

6.18. What term means, it is not what you say but how you say it that matters?

A) metacommunication

B) paralanguage

C) rhythm

D) context

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.19. Communication concerned with the use of time is known as

A) haptics.

B) proxemics.

C) olfactory.

D) chronemics.

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.20. Louise tends to talk about the good old days on a regular basis. She feels the old methods of doing things are best. Louise demonstrates a ________ orientation.

A) future

B) past

C) traditional

D) contemporary

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Difficult

Skill: Apply What You Know

6.21. Sonja tries to have dinner with her family every night so they can share what happened to them that day and support each other, even if it means she may lose a promotion to a coworker who often works later into the evening. Which time-related element is most important to Sonja?

A) work time

B) talk time

C) relationship time

D) wait time

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Difficult

Skill: Apply What You Know

6.22. What type of olfactory message is Garfield most likely communicating when he uses scented aftershave before his date with Beatrice?

A) memory

B) attraction

C) identification

D) stimulation

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Moderate

Skill: Understand the Concepts

6.23. Members of _____ cultures maintain greater distances in their interactions and maintain less eye contact.

A) polychronic

B) noncontact

C) collectivist

D) individualist

Chapter: 06

Module 6.3

Learning Objective: L.O. 6.3 Explain the role of culture in nonverbal communication.

Topic: Culture and Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.24. When Willard says, “I will love you forever,” he is using ________ time.

A) informal

B) formal

C) social

D) monochronic

Chapter: 06

Module 6.3

Learning Objective: L.O. 6.3 Explain the role of culture in nonverbal communication.

Topic: Culture and Nonverbal Communication

Difficulty: Moderate

Skill: Apply What You Know

6.25. When you make judgments or draw conclusions about another person on the basis of his or her nonverbal messages, you are utilizing ________ skills.

A) decoding
B) encoding
C) nonverbal
D) regulator

Chapter: 06

Module 6.4

Learning Objective: L.O. 6.4 Identify some of the important skills for encoding and decoding nonverbal messages.

Topic: Nonverbal Communication Competence

Difficulty: Easy

Skill: Remember the Facts

True/False

6.26. Product placement in movies is an example of using a nonverbal message to influence.

Chapter: 06

Module 6.1

Learning Objective: L.O. 6.1 Define nonverbal communication and paraphrase the principles of nonverbal communication.

Topic: The Principles of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.27. Nonverbal messages can be used to deceive others.

Chapter: 06

Module 6.1

Learning Objective: L.O. 6.1 Define nonverbal communication and paraphrase the principles of nonverbal communication.

Topic: The Principles of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.28. Emblems use movement to convey emotional meaning.

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.29. In the U.S., most people don’t consider it proper to use intimate distance in public.

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Easy

Skill: Factual

6.30. Our perceptions and behaviors are influenced by color.

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.31. Marissa noticed that Paul’s tag was sticking out on his shirt, so she reached over and tucked it in for him. This demonstrates control touching.

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Moderate

Skill: Apply What You Know

6.32. Ritual touching includes hugging, kissing and shaking hands.

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.33. Teel is on the 5-year college plan. All of his friends graduated in 4 years, so Teel feels pressure to catch up with them when he graduates. Teel is feeling pressure from his social clock.

Chapter: 06

Module 6.3

Learning Objective: L.O. 6.3 Explain the role of culture in nonverbal communication.

Topic: Culture and Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

6.34. In cultures with predominantly polychronic time, people prefer to schedule one thing at a time.

Chapter: 06

Module 6.4

Learning Objective: L.O. 6.4 Identify some of the important skills for encoding and decoding nonverbal messages.

Topic: Nonverbal Communication Competence

Difficulty: Easy

Skill: Remember the Facts

6.35. You should always maintain focused eye contact when someone is speaking to you.

Chapter: 06

Module 6.4

Learning Objective: L.O. 6.4 Identify some of the important skills for encoding and decoding nonverbal messages.

Topic: Nonverbal Communication Competence

Difficulty: Easy

Skill: Remember the Facts

Essay

6.36. Discuss the six ways in which nonverbal messages interact with verbal messages. Give examples of when you would use each one.

Chapter: 06

Module 6.1

Learning Objective: L.O. 6.1 Define nonverbal communication and paraphrase the principles of nonverbal communication.

Topic: The Principles of Nonverbal Communication

Difficulty: Moderate

Skill: Apply What You Know

6.37. Explain any two of the five types of body gestures or movements, and illustrate how they operate in everyday communication behavior.

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Difficult

Skill: Apply What You Know

6.38. Discuss territoriality. Include in your discussion the types of territories and markers, giving examples for each.

Chapter: 06

Module 6.2

Learning Objective: L.O. 6.2 Identify the major channels of nonverbal communication and give examples of the messages sent and received through these channels.

Topic: Ten Channels of Nonverbal Communication

Difficulty: Difficult

Skill: Analyze It

6.39. Explain how gestures and facial expressions vary in meaning across cultures, giving at least one example of each.

Chapter: 06

Module 6.3

Learning Objective: L.O. 6.3 Explain the role of culture in nonverbal communication.

Topic: Culture and Nonverbal Communication

Difficulty: Moderate

Skill: Understand the Concepts

6.40. Name three suggestions for using nonverbal messages to improve your encoding skills. Demonstrate your understanding by giving an everyday example of each one.

Chapter: 06

Module 6.4

Learning Objective: L.O. 6.4 Identify some of the important skills for encoding and decoding nonverbal messages.

Topic: Nonverbal Communication Competence

Difficulty: Difficult

Skill: Apply What You Know