Chapter 14 Test Bank Decision Making - Updated Test Bank | Org Behavior 4e Borkowski by Nancy Borkowski. DOCX document preview.
Chapter 14: Decision Making
True/False
- The rational model is considered the “ideal” method of decision making.
<Complexity: Easy>
<Subject: Overview, Chapter 14>
- Framing heuristic is a tendency to make a decision based on the form or manner in which information is presented.
<Complexity: Easy>
<Subject: Overview, Chapter 14>
- When decision quality is not important but decision acceptance is critical, then GII is the best method.
<Complexity: Easy>
<Subject: Vroom-Yetton Decision-Making Model, Chapter 14>
- Managers differ along two dimensions in the way they approach decision making: value orientation and tolerance for ambiguity. Value orientation reflects the extent to which a person has a high need for structure or control in his or her life.
<Complexity: Moderate>
<Subject: Overview, Chapter 14>
- With training, managers can use all four decision styles effectively as different situations are presented; however, individuals have a tendency to resort to a single, dominant style (for instance, default mode of decision making).
<Complexity: Moderate>
<Subject: Overview, Chapter 14>
Multiple Choice
- Which type of decision making involves using one’s professional judgment based on past experiences rather than sequential logic or explicit reasoning?
[1] Bounded rationality
[2] Intuitive
[3] Reasoned action
[4] Garbage Can method
<Complexity: Easy>
<Subject: Overview, Chapter 14>
- What type of bias is an intuitive technique where the perceived probability of an event is influenced by the ease of recollection?
[1] Adjustment
[2] Anchoring
[3] Representativeness
[4] Availability
<Complexity: Easy>
<Subject: Overview, Chapter 14>
- What are guidelines or “rules of thumb” that help make our world manageable by simplifying complex tasks?
[1] Bounded rationalities
[2] Intuitions
[3] Heuristics
[4] Anchoring
<Complexity: Easy>
<Subject: Overview, Chapter 14>
- Of the four basic decision styles, which one is associated with low tolerance for ambiguity and low cognitive complexity with a focus on technical decisions?
[1] Directive
[2] Analytic
[3] Conceptual
[4] Behavioral
<Complexity: Easy>
<Subject: Overview, Chapter 14>
- Which decision process requests specific information?
[1] Autocratic I
[2] Autocratic II
[3] Consultative I
[4] Consultative II
[5] Group
<Complexity: Easy>
<Subject: Vroom-Yetton Decision-Making Model, Chapter 14>