Ch13 Stress In The Workplace And Stress Management Exam Prep - Updated Test Bank | Org Behavior 4e Borkowski by Nancy Borkowski. DOCX document preview.
Chapter 13: Stress in the Workplace and Stress Management
True/False
- Stress levels in individuals can vary widely even in identical situations due to people’s abilities to cope with different forms and levels of stress.
<Complexity: Easy>
<Subject: Overview, Chapter 13>
- Stress may be defined as a particular relationship between a person and others that is endangering his or her wellbeing.
<Complexity: Moderate>
<Subject: Overview, Chapter 13>
- A certain degree of stress is necessary for good mental and physical health.
<Complexity: Easy>
<Subject: Work-Related Stress, Chapter 13>
- Research has determined the external "standards" to determine who will or will not experience high levels of stress. For example, if you are a young female with a Type A personality, you will experience high levels of stress.
<Complexity: Moderate>
<Subject: Individuals and Stress, Chapter 13>
- Individual role demands include job ambiguity, role conflict, and difficulty balancing work and family life.
<Complexity: Easy>
<Subject: Causes of Workplace Stress, Chapter 13>
- Stress management includes both individual-level and organization-wide interventions.
<Complexity: Moderate>
<Subject: Individual Coping Strategies, Chapter 13>
- Learned optimism comprises building an employee’s attitudes of commitment, control, and challenge.
<Complexity: Moderate>
<Subject: Individual Coping Strategies, Chapter 13>
- Stress has become a widely used but misunderstood term. As a result, a number of misconceptions about stress exist, such as the notion that all stress is negative.
<Complexity: Easy>
<Subject: Summary, Chapter 13>
Multiple Choice
- Symptoms of burnout may include:
[1] higher job performance.
[2] higher job satisfaction.
[3] lower job tension and turnover.
[4] increased absenteeism.
<Complexity: Moderate>
<Subject: Individuals and Stress, Chapter 13>
Multiple Response
- An extreme case of job-related stress is known as burnout, and includes which of the following characteristics?
[1] emotional exhaustion.
[2] depersonalization.
[3] depression
[4] diminished personal accomplishment.
<Complexity: Easy>
<Subject: Individuals and Stress, Chapter 13>
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