Chapter 13: Designing a Culture that Cares

Test Bank

Multiple Choice

1. ______ is acting in a manner that provides for and shows concern regarding another’s needs and well-being.

A. Collaboration

B. Disposition

C. Care

D. Effectuation

Learning Objective: 13.2: Describe the important characteristics of a caring culture.

Cognitive Domain: Knowledge

Answer Location: Introducing a Culture That Cares

Difficulty Level: Easy

2. While you and your followers may hold values and intentions that truly care about others, those values need to be both aligned with actions and reinforced by the ______.

A. mission statement

B. underlying assumptions

C. rituals

D. culture

Learning Objective: 13.1: Reconceptualize designing others’ success into designing a culture that cares.

Cognitive Domain: Comprehension

Answer Location: Values and Intention

Difficulty Level: Medium

3. ______, one of the four Is used to describe transformational leader behavior, emphasizes the importance of communicating that you as a leader care about each and every individual within the organization.

A. Intellectual stimulation

B. Individualized consideration

C. Idealized influence and charisma

D. Inspirational motivation

Learning Objective: 13.2: Describe the important characteristics of a caring culture.

Cognitive Domain: Knowledge

Answer Location: Values and Intention

Difficulty Level: Easy

4. ______ leaders are working from a place where their central motivation is to help the movement, group, organization, or team; authentically care in a way that is both transparent and sincere; and do not take on a leadership role or engage in leadership activities for status, honor, or other personal rewards.

A. Authentic

B. Design thinking

C. Formal power

D. Lateral thinking

Learning Objective: 13.1: Reconceptualize designing others’ success into designing a culture that cares.

Cognitive Domain: Knowledge

Answer Location: Values and Intention

Difficulty Level: Easy

5. ______ illustrates progressive categories of needs that drive human behavior.

A. ADKAR model of change

B. Maslow’s Hierarchy of Needs

C. Tuckman’s stages of group development

D. SWOT analysis

Learning Objective: 13.1: Reconceptualize designing others’ success into designing a culture that cares.

Cognitive Domain: Knowledge

Answer Location: Motivation and Maslow’s Hierarchy of Needs

Difficulty Level: Easy

6. People who experience war, a natural disaster, violence, or abuse may feel an absence in what need that pertains to Maslow’s Hierarchy of Needs?

A. esteem

B. self-actualization

C. safety

D. cognitive needs

Learning Objective: 13.2: Describe the important characteristics of a caring culture.

Cognitive Domain: Comprehension

Answer Location: Motivation and Maslow’s Hierarchy of Needs

Difficulty Level: Easy

7. You have moved into a new home in a new state and spend most of your time alone, feeling lonely and sad. Within a few months of moving, you make your school’s sports team and manage to feel accepted and less alone. What need is at first lacking and then fulfilled that pertains to Maslow’s Hierarchy of Needs?

A. belonging and love

B. physiological

C. safety

D. transcendence

Learning Objective: 13.2: Describe the important characteristics of a caring culture.

Cognitive Domain: Comprehension

Answer Location: Motivation and Maslow’s Hierarchy of Needs

Difficulty Level: Easy

8. Having your stomach growl and feeling overly tired are a lack of what need pertaining to Maslow’s Hierarchy of Needs?

A. aesthetic needs

B. safety

C. self-actualization

D. physiological

Learning Objective: 13.2: Describe the important characteristics of a caring culture.

Cognitive Domain: Comprehension

Answer Location: Motivation and Maslow’s Hierarchy of Needs

Difficulty Level: Easy

9. A top-of-the-range car does not seek to satisfy the need for mobility, but more those associated with success and social prestige. What need pertaining to Maslow’s Hierarchy of Needs does this relate to?

A. physiological

B. esteem

C. aesthetic needs

D. belonging and love

Learning Objective: 13.2: Describe the important characteristics of a caring culture.

Cognitive Domain: Comprehension

Answer Location: Motivation and Maslow’s Hierarchy of Needs

Difficulty Level: Easy

10. You have become a star player on your school’s sports team. You have everything that you need and want and are now capable of seeing the sacrifices that were made for you and are very grateful. What need pertaining to Maslow’s Hierarchy of Needs has been met?

A. safety

B. physiological

C. self-actualization

D. cognitive need

Learning Objective: 13.2: Describe the important characteristics of a caring culture.

Cognitive Domain: Comprehension

Answer Location: Motivation and Maslow’s Hierarchy of Needs

Difficulty Level: Easy

11. What need pertaining to Maslow’s Hierarchy of Needs is the expression of the natural human need to learn, explore, discover, and create to get a better understanding of the world around them?

A. self-actualization

B. physiological

C. aesthetic needs

D. cognitive needs

Learning Objective: 13.2: Describe the important characteristics of a caring culture.

Cognitive Domain: Comprehension

Answer Location: Motivation and Maslow’s Hierarchy of Needs

Difficulty Level: Easy

12. What need pertaining to Maslow’s Hierarchy of Needs is about humans needing beautiful imagery and refreshing themselves in the presence and beauty of nature while carefully absorbing and observing their surroundings to extract the beauty that the world has to offer?

A. aesthetic needs

B. belonging and love

C. cognitive needs

D. transcendence

Learning Objective: 13.2: Describe the important characteristics of a caring culture.

Cognitive Domain: Comprehension

Answer Location: Motivation and Maslow’s Hierarchy of Needs

Difficulty Level: Easy

13. What need pertaining to Maslow’s Hierarchy of Needs is also referred to as a spiritual need and when fulfilled, leads to feelings of integrity, and takes things to another level of being?

A. esteem

B. safety

C. transcendence

D. belonging and love

Learning Objective: 13.2: Describe the important characteristics of a caring culture.

Cognitive Domain: Comprehension

Answer Location: Motivation and Maslow’s Hierarchy of Needs

Difficulty Level: Easy

14. Advertisements for home security and life insurance most relate to what need on Maslow’s Hierarchy of Needs?

A. safety

B. belonging and love

C. transcendence

D. self-actualization

Learning Objective: 13.2: Describe the important characteristics of a caring culture.

Cognitive Domain: Application

Answer Location: Motivation and Maslow’s Hierarchy of Needs

Difficulty Level: Medium

15. Advertisements for roadside recovery, abuse help-lines, and social security benefits most relate to what need on Maslow’s Hierarchy of Needs?

A. cognitive needs

B. transcendence

C. physiological

D. esteem

Learning Objective: 13.2: Describe the important characteristics of a caring culture.

Cognitive Domain: Application

Answer Location: Motivation and Maslow’s Hierarchy of Needs

Difficulty Level: Medium

16. Advertisements for cosmetics, fashion clothes, home improvements, and lifestyle products and services most relate to what need on Maslow’s Hierarchy of Needs?

A. physiological

B. esteem

C. belonging and love

D. cognitive needs

Learning Objective: 13.2: Describe the important characteristics of a caring culture.

Cognitive Domain: Application

Answer Location: Motivation and Maslow’s Hierarchy of Needs

Difficulty Level: Medium

17. Advertisements for dating and matchmaking services, chat-lines, and clubs and membership societies most relate to what need on Maslow’s Hierarchy of Needs?

A. aesthetic needs

B. belonging and love

C. self-actualization

D. safety

Learning Objective: 13.2: Describe the important characteristics of a caring culture.

Cognitive Domain: Application

Answer Location: Motivation and Maslow’s Hierarchy of Needs

Difficulty Level: Medium

18. ______ can be defined as action that is done for others--putting others’ needs ahead of your own.

A. Service

B. Character

C. Disposition

D. Mindfulness

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Knowledge

Answer Location: Leading With Service

Difficulty Level: Easy

19. Leading with ______ means changing the way you fundamentally see your goal--elevating achieving a culture of care to an equal place as part of the vision of the organization.

A. confidence

B. flexibility

C. self-monitoring

D. service

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Comprehension

Answer Location: Leading With Service

Difficulty Level: Medium

20. ______ is a leadership approach that focuses first on others’ needs, aspirations, and success.

A. Transactional leadership

B. Entrepreneurial leadership

C. Servant leadership

D. Shared leadership

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Knowledge

Answer Location: Servant Leadership and the Servant Leader

Difficulty Level: Easy

21. The vision of making the world a better place is important in engaging today’s employees in the workplace because it provides a sense of purpose and a feeling that you are working toward something bigger than yourself. Which of the following is not a way in which an organization is helping to give back?

A. give workers time off work to volunteer in the community

B. instead of spending money on a holiday party, use the funds to improve classrooms or enhance playgrounds

C. offer volunteer opportunities during work hours that are not engaging to workers

D. match employee donations and give to a local community outreach center

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Application

Answer Location: Leading With Service

Difficulty Level: Medium

22. Larry Spears read many of Robert Greenleaf’s writings on servant leadership and identified 10 characteristics that he views as being critical to the development of servant-leaders. Which of the characteristics is about the ability to learn from the past and apply lessons to future decisions?

A. persuasion

B. foresight

C. stewardship

D. commitment to the growth of people

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Comprehension

Answer Location: Servant Leadership and the Servant Leader

Difficulty Level: Medium

23. Larry Spears read many of Robert Greenleaf’s writings on servant leadership and identified 10 characteristics that he views as being critical to the development of servant-leaders. Which of the characteristics is about the ability to convince others, especially through effective consensus?

A. persuasion

B. awareness

C. listening

D. conceptualization

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Comprehension

Answer Location: Servant Leadership and the Servant Leader

Difficulty Level: Medium

24. Larry Spears read many of Robert Greenleaf’s writings on servant leadership and identified 10 characteristics that he views as being critical to the development of servant-leaders. Which of the characteristics is about the ability to hold the organization and its people (staff and trustees alike) for the greater good of society with the commitment to serving others?

A. healing

B. building community

C. stewardship

D. persuasion

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Comprehension

Answer Location: Servant Leadership and the Servant Leader

Difficulty Level: Medium

25. Larry Spears read many of Robert Greenleaf’s writings on servant leadership and identified 10 characteristics that he views as being critical to the development of servant-leaders. Which of the characteristics is about individual members of the organization having intrinsic value and the servant leader committing to providing resources that will add to the personal and professional growth of each one?

A. building community

B. commitment to the growth of people

C. empathy

D. awareness

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Comprehension

Answer Location: Servant Leadership and the Servant Leader

Difficulty Level: Medium

26. In a business setting, having access to counseling, proper health-care facilities, a strong health and safety culture, and focus on self-development through courses and training most relate to what characteristic that is critical to the development of a servant-leader?

A. empathy

B. listening

C. building community

D. healing

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Application

Answer Location: Servant Leadership and the Servant Leader

Difficulty Level: Medium

27. Regularly organizing team meetings and situations where members of a team are allowed to voice their opinions with a mix of group discussions and face-to-face chats, as well as having the group leader intermingle among the team and assess the mood in the room, most relate to what characteristic that is critical to the development of a servant-leader?

A. foresight

B. persuasion

C. conceptualization

D. listening

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Application

Answer Location: Servant Leadership and the Servant Leader

Difficulty Level: Medium

28. It is important that employees are able to provide feedback, not just on themselves and each other but also the management and leadership. Finding out about your strengths and weaknesses is important for understanding your inner self and how it affects others around you. These ideas most relate to what characteristic that is critical to the development of a servant-leader?

A. building community

B. empathy

C. awareness

D. stewardship

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Application

Answer Location: Servant Leadership and the Servant Leader

Difficulty Level: Medium

29. Becoming an expert in your field and showing your own enthusiasm and expertise with your action, and improving your body language, your communication, and ability to sense when is the right time to talk and to listen will inspire others. What characteristic that is critical to the development of a servant-leader does this most relate to?

A. persuasion

B. healing

C. conceptualization

D. stewardship

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Application

Answer Location: Servant Leadership and the Servant Leader

Difficulty Level: Medium

30. When having a new product launch it is helpful to examine the previous product launches and learn from those mistakes or successes and to understand the current business climate in order to make predictions on how well the target market will take to the new product. Both of these ideas most relate to what characteristic that is critical to the development of a servant-leader?

A. commitment to the growth of people

B. foresight

C. listening

D. building community

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Application

Answer Location: Servant Leadership and the Servant Leader

Difficulty Level: Medium

31. Providing funding for courses, books, and other materials for personal advancement as well as actively listening to the ideas that people have most relate to what characteristic that is critical to the development of a servant-leader?

A. healing

B. awareness

C. commitment to the growth of people

D. stewardship

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Application

Answer Location: Servant Leadership and the Servant Leader

Difficulty Level: Medium

32. Organizing social events and get-togethers and encouraging diversity and the flow of opinions within the organization most relate to what characteristic that is critical to the development of a student-leader?

A. building community

B. empathy

C. persuasion

D. foresight

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Application

Answer Location: Servant Leadership and the Servant Leader

Difficulty Level: Medium

33. The benefits of ______ include increased worker morale and greater organizational commitment by employees, which leads to lower employee attrition, and someone who asks more questions, listens more carefully, and actively values other’s needs and contributions.

A. benchmarking

B. servant leadership

C. design thinking

D. shared leadership

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Comprehension

Answer Location: Organizational Benefits of Servant Leadership

Difficulty Level: Medium

34. ______ is individual dispositions that manifest as a sense of meaningfulness through (a) belief in something larger than self, (b) a sense of interconnectedness, (c) ethical and moral salience, (d) a call or drive to serve, and (e) the capability to transfer the latter conceptualizations into individual and organizational behaviors, and ultimately added value.

A. Spiritual capital

B. Community engagement

C. Ecocycle framework

D. Impact modeling

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Knowledge

Answer Location: Experts Beyond the Text: Leadership Success as Redefined Through Spiritual Capital

Difficulty Level: Easy

35. ______ challenges leadership to rise above itself, transcending organizational structures to inspire human progress, which then fully represents the exciting paradoxical reality of our times.

A. Appreciative inquiry

B. Growth mindset

C. Spiritual capital

D. Effectuation

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Comprehension

Answer Location: Experts Beyond the Text: Leadership Success as Redefined Through Spiritual Capital

Difficulty Level: Medium

36. Which one of the seven essential activities for encouraging the heart singles out a person and specifically notes what they did, why it mattered, and how that person contributes to the greater mission and overall good?

A. set the example

B. personalize recognition

C. set clear standards

D. expect the best

Learning Objective: 13.4: Translate a culture that cares into real-world leadership activities.

Cognitive Domain: Comprehension

Answer Location: Make a Difference: Designing a Culture That Cares

Difficulty Level: Medium

37. The Social Change Model of Leadership Development emphasizes the interplay between three sets of values. One of them is community values. Which of the seven Cs is a part of these values?

A. Commitment

B. Congruence

C. Common purpose

D. Citizenship

Learning Objective: 13.5: Devise a plan for making a difference.

Cognitive Domain: Comprehension

Answer Location: Social Change Model of Leadership Development

Difficulty Level: Medium

38. Which of the seven Cs of the Social Change Model of Leadership Development is about finding what motivates you to take action?

A. Consciousness of self

B. Collaboration

C. Citizenship

D. Controversy with civility

Learning Objective: 13.4: Translate a culture that cares into real-world leadership activities.

Cognitive Domain: Comprehension

Answer Location: Social Change Model of Leadership Development

Difficulty Level: Medium

39. Which of the seven Cs of the Social Change Model of Leadership Development is about finding what values your actions communicate, then finding the right actions that align?

A. Collaboration

B. Commitment

C. Citizenship

D. Congruence

Learning Objective: 13.4: Translate a culture that cares into real-world leadership activities.

Cognitive Domain: Comprehension

Answer Location: Social Change Model of Leadership Development

Difficulty Level: Medium

40. Which of the seven Cs of the Social Change Model of Leadership Development is about finding the social issue or challenge that inspires your investment of time and energy?

A. Congruence

B. Commitment

C. Consciousness of self

D. Collaboration

Learning Objective: 13.4: Translate a culture that cares into real-world leadership activities.

Cognitive Domain: Comprehension

Answer Location: Social Change Model of Leadership Development

Difficulty Level: Medium

41. Which of the seven Cs of the Social Change Model of Leadership Development is about finding others who share your commitment, and finding ways to work with them?

A. Citizenship

B. Congruence

C. Collaboration

D. Citizenship

Learning Objective: 13.4: Translate a culture that cares into real-world leadership activities.

Cognitive Domain: Comprehension

Answer Location: Social Change Model of Leadership Development

Difficulty Level: Medium

42. Which of the seven Cs of the Social Change Model of Leadership Development is about finding the shared values, vision, and aspirations of those sharing your commitment?

A. Consciousness of self

B. Controversy with civility

C. Common purpose

D. Congruence

Learning Objective: 13.4: Translate a culture that cares into real-world leadership activities.

Cognitive Domain: Comprehension

Answer Location: Social Change Model of Leadership Development

Difficulty Level: Medium

43. Which of the seven Cs of the Social Change Model of Leadership Development is about finding where other disagree, and then finding resolution (even if it is agreeing to disagree)?

A. Controversy with civility

B. Commitment

C. Collaboration

D. Consciousness of self

Learning Objective: 13.4: Translate a culture that cares into real-world leadership activities.

Cognitive Domain: Comprehension

Answer Location: Social Change Model of Leadership Development

Difficulty Level: Medium

44. Which of the seven Cs of the Social Change Model of Leadership Development is about finding how your values and your issue connect with others and the community, and finding your responsibility to those others?

A. Common purpose

B. Controversy with civility

C. Collaboration

D. Citizenship

Learning Objective: 13.4: Translate a culture that cares into real-world leadership activities.

Cognitive Domain: Comprehension

Answer Location: Social Change Model of Leadership Development

Difficulty Level: Medium

45. A ______ focuses on achieving a type of value different from financial.

A. membership organization

B. nonprofit organization

C. trade association

D. worker’s council

Learning Objective: 13.4: Translate a culture that cares into real-world leadership activities.

Cognitive Domain: Knowledge

Answer Location: Making a Difference Now and Later: Opportunities and Actions

Difficulty Level: Easy

46. A ______ strives to achieve a cause or mission, funneling any financial profit back into serving the organization’s efforts (vs. paying investors or stockholders).

A. booster club

B. professional association

C. students’ union

D. nonprofit organization

Learning Objective: 13.5: Translate a culture that cares into real-world leadership activities

Cognitive Domain: Knowledge

Answer Location: Making a Difference Now and Later: Opportunities and Actions

Difficulty Level: Easy

47. Which of the following organizations is not an example of a nonprofit organization?

A. Big Brothers Big Sisters of America

B. Teach For America

C. Peace Corps

D. Make-A-Wish Foundation

Learning Objective: 13.4: Translate a culture that cares into real-world leadership activities.

Cognitive Domain: Application

Answer Location: Making a Difference Now and Later: Opportunities and Actions

Difficulty Level: Medium

48. ______ refers to campus-based volunteer opportunities that combine academic learning with principles of service to community.

A. Impact modeling

B. Stewardship

C. Service-learning

D. Positive engagement

Learning Objective: 13.4: Translate a culture that cares into real-world leadership activities.

Cognitive Domain: Knowledge

Answer Location: Service to Others in College

Difficulty Level: Easy

49. ______ comprises individual or group engagement with others and/or an organization for no compensation.

A. Stewardship

B. Organizational culture

C. Teaming

D. Volunteerism

Learning Objective: 13.4: Translate a culture that cares into real-world leadership activities.

Cognitive Domain: Knowledge

Answer Location: Service to Others in College

Difficulty Level: Easy

50. ______ is where like-minded individuals come together to engage with and effect change in the local community.

A. Community engagement

B. Convergent thinking

C. Positive engagement

D. Mindfulness

Learning Objective: 13.4: Translate a culture that cares into real-world leadership activities.

Cognitive Domain: Knowledge

Answer Location: Types of College Service

Difficulty Level: Easy

51. The best kind of volunteer program ______.

A. looks good on your resume

B. is conveniently located

C. is one that is employee driven

D. can fulfill your hourly requirements quickly

Learning Objective: 13.5: Devise a plan for making a difference.

Cognitive Domain: Comprehension

Answer Location: Service Within the Organization

Difficulty Level: Easy

52. ______ provides numerous benefits to an organization: assists with attracting engaged employees who are motivated to work in an organization that gives back to the community, improves a corporate image, enhances employees’ skills, and builds stronger local communities in which the organization resides.

A. Volunteerism

B. Mindfulness

C. Impact modeling

D. Convergent thinking

Learning Objective: 13.4: Translate a culture that cares into real-world leadership activities.

Cognitive Domain: Knowledge

Answer Location: Service Within the Organization

Difficulty Level: Easy

53. ______ are organizations that usually were originally formed for social purposes that have evolved into making changes in the world.

A. Trade associations

B. Service clubs

C. Booster clubs

D. Support groups

Learning Objective: 13.5: Devise a plan for making a difference.

Cognitive Domain: Knowledge

Answer Location: Service Outside the Organization

Difficulty Level: Easy

54. Which of the following organizations is not an example of a service club?

A. Rotary International

B. Kiwanis International

C. Lions Club International

D. Peace Corps

Learning Objective: 13.4: Translate a culture that cares into real-world leadership activities.

Cognitive Domain: Comprehension

Answer Location: Service Outside the Organization

Difficulty Level: Medium

Essay

1. Organizations that embrace caring in the workplace involve leaders and characters who . . . what? Provide two answers.

Learning Objective: 13.2: Describe the important characteristics of a caring culture.

Cognitive Domain: Application

Answer Location: Introducing a Culture That Cares

Difficulty Level: Medium

2. In Maslow’s Hierarchy of Needs, what are the four lower-level needs, known as “deficiency” needs?

Learning Objective: 13.1: Reconceptualize designing others’ success into designing a culture that cares.

Cognitive Domain: Comprehension

Answer Location: Motivation and Maslow’s Hierarchy of Needs

Difficulty Level: Medium

3. In Maslow’s Hierarchy of Needs, what are the four higher-level needs?

Learning Objective: 13.1: Reconceptualize designing others’ success into designing a culture that cares.

Cognitive Domain: Comprehension

Answer Location: Motivation and Maslow’s Hierarchy of Needs

Difficulty Level: Medium

4. The idea of sustainability as an organizational goal includes a description that refers to the triple bottom line. The triple bottom line addresses what three types of sustainability?

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Comprehension

Answer Location: Leading With Service

Difficulty Level: Medium

5. Larry Spears read many of Robert Greenleaf’s writings on servant leadership and identified 10 characteristics that he views as being critical to the development of servant-leaders. What are five of them?

Learning Objective: 13.3: Explain the concept of service and the application of servant leadership.

Cognitive Domain: Comprehension

Answer Location: Servant Leadership and the Servant Leader

Difficulty Level: Medium

6. Kouzes and Posner outlined seven essential activities for encouraging the heart. What are four of them?

Learning Objective: 13.4: Translate a culture that cares into real-world leadership activities.

Cognitive Domain: Knowledge

Answer Location: Make a Difference: Designing a Culture That Cares

Difficulty Level: Easy

7. There are seven Cs of the Social Change Model of Leadership Development. What are four of them?

Learning Objective: 13.5: Devise a plan for making a difference.

Cognitive Domain: Knowledge

Answer Location: Social Change Model of Leadership Development

Difficulty Level: Easy

8. The Social Change Model of Leadership Development emphasizes the interplay between three sets of values. One of them is individual values. Which of the seven Cs are a part of these values? There are three.

Learning Objective: 13.5: Devise a plan for making a difference.

Cognitive Domain: Comprehension

Answer Location: Social Change Model of Leadership Development

Difficulty Level: Medium

9. The Social Change Model of Leadership Development emphasizes the interplay between three sets of values. One of them is group values. Which of the seven Cs are a part of these values? There are three.

Learning Objective: 13.5: Devise a plan for making a difference.

Cognitive Domain: Comprehension

Answer Location: Social Change Model of Leadership Development

Difficulty Level: Medium

10. What type of student engagement is often not as structured as service-learning or community engagement?

Learning Objective: 13.4: Translate a culture that cares into real-world leadership activities.

Cognitive Domain: Comprehension

Answer Location: Types of College Service

Difficulty Level: Medium

11. According to Christine Sarikas’ blog PrepScholar, community service is defined as “work done by a person or group that benefits others.” She poses four questions that can guide your thinking about your new involvement in community service. What are two of them?

Learning Objective: 13.5: Devise a plan for making a difference.

Cognitive Domain: Knowledge

Answer Location: Service Outside College

Difficulty Level: Medium