Ch.8 Test Questions & Answers Communication Across Cultures

Test Bank

Chapter 8: Communication across Cultures

Multiple Choice

8.1. What kind of groups often attempt to settle together in communities in a new location while maintaining a strong ethnic identity and a desire to return home?

a. diasporic

b. primary

c. heterogeneous

d. linguistic

Chapter: 08

Module: 8.1

Learning Objective: LO 8.1 Explain why it is important to learn about intercultural communication.

Topic: The Importance of Intercultural Communication

Difficulty: Easy

Skill: Remember the Facts

8.2. Improved communication and understanding between countries and ethnic groups may help to solve some of the world’s political problems. This can be achieved through what process that works to prevent conflicts from escalating into war?

a. resolution tactics

b. harmonious bonds

c. peacebuilding

d. trust exercises

Chapter: 08

Module: 8.1

Learning Objective: LO 8.1 Explain why it is important to learn about intercultural communication.

Topic: The Importance of Intercultural Communication

Difficulty: Moderate

Skill: Understand the Concepts

8.3. Since most people interact with a wide variety of people, most of one’s daily interactions are

a. formal.

b. homogeneous.

c. isolated.

d. intercultural.

Chapter: 08

Module: 8.2

Learning Objective: LO 8.2 Define intercultural communication and describe three types of border dwellers.

Topic: What Is Intercultural Communication?

Difficulty: Easy

Skill: Remember the Facts

8.4. Sansa’s fighter pilot squadron is being deployed to Iraq for five months. She is a border dweller through

a. voluntary travel.

b. involuntary travel.

c. relationships.

d. socialization.

Chapter: 08

Module: 8.2

Learning Objective: LO 8.2 Define intercultural communication and describe three types of border dwellers.

Topic: What Is Intercultural Communication?

Difficulty: Moderate

Skill: Apply What You Know

8.5. Bakari and his family fled their home in Sudan to escape the warzone. They are what type of border dwellers?

a. voluntary

b. involuntary

c. relational

d. socialized

Chapter: 08

Module: 8.2

Learning Objective: LO 8.2 Define intercultural communication and describe three types of border dwellers.

Topic: What Is Intercultural Communication?

Difficulty: Moderate

Skill: Apply What You Know

8.6. When a foreign exchange student returns home after having spent a significant amount of time immersed in another culture, they may experience

a. heterogeneous culture.

b. abrupt relocation.

c. reverse culture shock.

d. border dwelling syndrome.

Chapter: 08

Module: 8.2

Learning Objective: LO 8.2 Define intercultural communication and describe three types of border dwellers.

Topic: What Is Intercultural Communication?

Difficulty: Moderate

Skill: Understand the Concepts

8.7. Which of the following has been found to ease culture shock and make a person more successful at adapting to a new culture?

a. having a strong social support network

b. attempting to adapt fully to the new culture

c. having a strong desire to return home

d. being a first-time traveler

Chapter: 08

Module: 8.2

Learning Objective: LO 8.2 Define intercultural communication and describe three types of border dwellers.

Topic: What Is Intercultural Communication?

Difficulty: Moderate

Skill: Understand the Concepts

8.8. Yoon lives in the United States, but her mother is from North Korea and her father is from Taiwan. Yoon is a border dweller through

a. travel.

b. socialization.

c. relationships.

d. assimilation.

Chapter: 08

Module: 8.2

Learning Objective: LO 8.2 Define intercultural communication and describe three types of border dwellers.

Topic: What Is Intercultural Communication?

Difficulty: Moderate

Skill: Apply What You Know

8.9. Cersie, a Republican, is married to Robert, a Democrat. They are border dwellers through

a. assimilation.

b. travel.

c. relationships.

d. socialization.

Chapter: 08

Module: 8.2

Learning Objective: LO 8.2 Define intercultural communication and describe three types of border dwellers.

Topic: What Is Intercultural Communication?

Difficulty: Moderate

Skill: Apply What You Know

8.10. In what kind of culture are children are raised to be autonomous and live on their own by late adolescence?

a. collectivistic

b. primary

c. individualistic

d. group-oriented

Chapter: 08

Module: 8.3

Learning Objective: LO 8.3 Describe how cultural values influence communication.

Topic: Intercultural Communication and the Individual: Cultural Values

Difficulty: Moderate

Skill: Understand the Concepts

8.11. Arya, who is nine, often asserts her freedom and looks forward to the day where she can live on her own and do as she pleases. Which aspects of cultural values does Arya characterize?

a. individualist orientation

b. collectivistic orientation

c. being mode

d. large power distance

Chapter: 08

Module: 8.3

Learning Objective: LO 8.3 Describe how cultural values influence communication.

Topic: Intercultural Communication and the Individual: Cultural Values

Difficulty: Moderate

Skill: Apply What You Know

8.12. People who value the doing mode as a preferred personality tend to

a. value community growth.

b. prioritize family over work.

c. focus on material gain.

d. work to live.

Chapter: 08

Module: 8.3

Learning Objective: LO 8.3 Describe how cultural values influence communication.

Topic: Intercultural Communication and the Individual: Cultural Values

Difficulty: Moderate

Skill: Understand the Concepts

8.13. A food company that levels forests to create more space for raising cattle to slaughter as meat would emphasize the view that

a. agriculture controls production.

b. nature controls fate.

c. mechanization controls culture.

d. humans control nature.

Chapter: 08

Module: 8.3

Learning Objective: LO 8.3 Describe how cultural values influence communication.

Topic: Intercultural Communication and the Individual: Cultural Values

Difficulty: Moderate

Skill: Understand the Concepts

8.14. The extent to which less powerful members of institutions and organizations within a culture expect and accept an unequal distribution of power is referred to as

a. human–nature.

b. power distance.

c. value orientation.

d. preferred personality.

Chapter: 08

Module: 8.3

Learning Objective: LO 8.3 Describe how cultural values influence communication.

Topic: Intercultural Communication and the Individual: Cultural Values

Difficulty: Easy

Skill: Remember the Facts

8.15. When a culture is concerned with possessing one fundamental truth, like monotheism, that culture has what orientation?

a. long-term

b. short-term

c. privilege-disadvantage

d. personal-contextual

Chapter: 08

Module: 8.3

Learning Objective: LO 8.3 Describe how cultural values influence communication.

Topic: Intercultural Communication and the Individual: Cultural Values

Difficulty: Easy

Skill: Remember the Facts

8.16. The subjective feelings of happiness, in which people report they feel happy or healthy when that may not be the case, is related to the cultural value known as

a. preferred personality.

b. long-term versus short-term.

c. human nature.

d. indulgence versus restraint.

Chapter: 08

Module: 8.3

Learning Objective: LO 8.3 Describe how cultural values influence communication.

Topic: Intercultural Communication and the Individual: Cultural Values

Difficulty: Easy

Skill: Remember the Facts

8.17. Which of these approaches can counteract stereotyping by recognizing that things need not be perceived as “either/or” but may be seen as “both/and”?

a. dichotomous

b. dialectical

c. polytheistic

d. indulgence

Chapter: 08

Module: 8.3

Learning Objective: LO 8.3 Describe how cultural values influence communication.

Topic: Intercultural Communication and the Individual: Cultural Values

Difficulty: Easy

Skill: Remember the Facts

8.18. Ezra is arguing with his friend Fernando about watching a movie. While Fernando believes they can find a film they both enjoy, Ezra asserts they either watch his favorite film or he will go home. Ezra is using what kind of thinking?

a. dichotomous

b. dialectical

c. long-term

d. short-term

Chapter: 08

Module: 8.3

Learning Objective: LO 8.3 Describe how cultural values influence communication.

Topic: Intercultural Communication and the Individual: Cultural Values

Difficulty: Moderate

Skill: Apply What You Know

8.19. Studies show that what type of racially integrated institutions provide the best opportunities for intercultural friendships?

a. government and volunteer

b. religious and educational

c. small business and corporate

d. retail and food service

Chapter: 08

Module: 8.4

Learning Objective: LO 8.4 Explain the roles that politics, history, and power play in communication between people from different cultural backgrounds.

Topic: The Individual, Intercultural Communication, and Society: Politics, History, and Power

Difficulty: Easy

Skill: Remember the Facts

8.20. A significant minority group within a dominant majority that does not share dominant group values or communication patterns is known as what kind group?

a. intercultural

b. cultural

c. intracultural

d. cocultural

Chapter: 08

Module: 8.4

Learning Objective: LO 8.4 Explain the roles that politics, history, and power play in communication between people from different cultural backgrounds.

Topic: The Individual, Intercultural Communication, and Society: Politics, History, and Power

Difficulty: Easy

Skill: Remember the Facts

8.21. Rory visits South America, and while he explores the cities he visits, he watches the locals and notices differences between them and people from his hometown, finding some of their practices odd or even distasteful. He does not interact with anyone, believing it not worth his time to engage with people so different from him. Rory is following which approach to intercultural encounters?

a. exploitation

b. zoo

c. primitive

d. cocultural

Chapter: 08

Module: 8.5

Learning Objective: LO 8.5 Give three guidelines for communicating more ethically with people whose cultural backgrounds differ from your own.

Topic: Ethics and Intercultural Communication

Difficulty: Moderate

Skill: Apply What You Know

8.22. Which of the following tactics is an effective method for improving intercultural communication?

a. Rely on stereotypes to understand and categorize others.

b. Navigate the borderlands by recognizing the strength of being “in between.”

c. Avoid empathic skills and instead view other cultures through your own lens.

d. Increase your knowledge of other cultures but not of yourself.

Chapter: 08

Module: 8.6

Learning Objective: LO 8.6 Discuss ways to improve your own intercultural communication skills.

Topic: Improving Your Intercultural Communication Skills

Difficulty: Moderate

Skill: Understand the Concepts

8.23. Jon does not enjoy eating liver, but he does so whenever he visits his grandparents. His grandparents believe that it is a good way for Jon to connect to his heritage. Which dialectic may help Jon understand this situation?

a. cultural–individual

b. personal–contextual

c. differences–similarities

d. history/past–present/future

Chapter: 08

Module: 8.6

Learning Objective: LO 8.6 Discuss ways to improve your own intercultural communication skills.

Topic: Improving Your Intercultural Communication Skills

Difficulty: Moderate

Skill: Apply What You Know

8.24. Peter, a young man from South Africa, and Katlyn, a young woman from England, meet in a club in Baltimore. Katlyn cannot tell if Peter is flirting with her because of the cultural background differences. Which dialectic may help Katlyn understand this situation?

a. privilege–disadvantage

b. personal–contextual

c. static–dynamic

d. history/past–present/future

Chapter: 08

Module: 8.6

Learning Objective: LO 8.6 Discuss ways to improve your own intercultural communication skills.

Topic: Improving Your Intercultural Communication Skills

Difficulty: Moderate

Skill: Apply What You Know

8.25. What type of marginalized people have difficulty making decisions and feel extreme pressure from both cultural groups they are a part of?

a. border

b. constructive

c. encapsulated

d. biracial

Chapter: 08

Module: 8.6

Learning Objective: LO 8.6 Discuss ways to improve your own intercultural communication skills.

Topic: Improving Your Intercultural Communication Skills

Difficulty: Easy

Skill: Remember the Facts

True/False

8.26. A primary cause for international business failure is lack of attention to cultural factors.

Chapter: 08

Module: 8.1

Learning Objective: LO 8.1 Explain why it is important to learn about intercultural communication.

Topic: The Importance of Intercultural Communication

Difficulty: Easy

Skill: Remember the Facts

8.27. Intercultural communication exists on a continuum with relative similarities on one end and extreme differences on the other.

Chapter: 08

Module: 8.2

Learning Objective: LO 8.2 Define intercultural communication and describe three types of border dwellers.

Topic: What Is Intercultural Communication?

Difficulty: Easy

Skill: Remember the Facts

8.28. Children communicating with their parents could constitute intercultural communication.

Chapter: 08

Module: 8.2

Learning Objective: LO 8.2 Define intercultural communication and describe three types of border dwellers.

Topic: What Is Intercultural Communication?

Difficulty: Moderate

Skill: Understand the Concepts

8.29. In intercultural relationships, open communication about differences has been found to promote relationship growth.

Chapter: 08

Module: 8.2

Learning Objective: LO 8.2 Define intercultural communication and describe three types of border dwellers.

Topic: What Is Intercultural Communication?

Difficulty: Moderate

Skill: Understand the Concepts

8.30. In collectivist cultures, children rarely defer to their parents when making important decisions.

Chapter: 08

Module: 8.3

Learning Objective: LO 8.3 Describe how cultural values influence communication.

Topic: Intercultural Communication and the Individual: Cultural Values

Difficulty: Easy

Skill: Remember the Facts

8.31. The primarily White settlers who founded the United States believed that human nature is essentially good.

Chapter: 08

Module: 8.3

Learning Objective: LO 8.3 Describe how cultural values influence communication.

Topic: Intercultural Communication and the Individual: Cultural Values

Difficulty: Moderate

Skill: Understand the Concepts

8.32. According to a Pew poll, for 70–80 percent of both Black and White Americans, all or most of their close friends are of the same race.

Chapter: 08

Module: 8.4

Learning Objective: LO 8.4 Explain the roles that politics, history, and power play in communication between people from different cultural backgrounds.

Topic: The Individual, Intercultural Communication, and Society: Politics, History, and Power

Difficulty: Easy

Skill: Remember the Facts

8.33. When African Americans try to assimilate into largely White management at work, they may get approval from White bosses but disapproval from other African Americans.

Chapter: 08

Module: 8.4

Learning Objective: LO 8.4 Explain the roles that politics, history, and power play in communication between people from different cultural backgrounds.

Topic: The Individual, Intercultural Communication, and Society: Politics, History, and Power

Difficulty: Easy

Skill: Remember the Facts

8.34. Viewing others as exotic and interesting will help the ethics of your intercultural communication.

Chapter: 08

Module: 8.5

Learning Objective: LO 8.5 Give three guidelines for communicating more ethically with people whose cultural backgrounds differ from your own.

Topic: Ethics and Intercultural Communication

Difficulty: Moderate

Skill: Understand the Concepts

8.35. Knowing the background and history of other cultures expands one’s ability to communicate effectively with people from those cultures.

Chapter: 08

Module: 8.6

Learning Objective: LO 8.6 Discuss ways to improve your own intercultural communication skills.

Topic: Improving Your Intercultural Communication Skills

Difficulty: Easy

Skill: Remember the Facts

Fill-in-the-Blank

8.36. In the United States, the _____ population will more than double in size and constitute approximately 30 percent of the population by 2060.

Chapter: 08

Module: 8.1

Learning Objective: LO 8.1 Explain why it is important to learn about intercultural communication.

Topic: The Importance of Intercultural Communication

Difficulty: Easy

Skill: Remember the Facts

8.37. _____ is the learned patterns of perceptions, values, and behaviors shared by a group of people.

Chapter: 08

Module: 8.2

Learning Objective: LO 8.2 Define intercultural communication and describe three types of border dwellers.

Topic: What Is Intercultural Communication?

Difficulty: Easy

Skill: Remember the Facts

8.38. A feeling of disorientation and discomfort due to the unfamiliarity of surroundings and the lack of familiar cues in the environment is called culture ___.

Chapter: 08

Module: 8.2

Learning Objective: LO 8.2 Define intercultural communication and describe three types of border dwellers.

Topic: What Is Intercultural Communication?

Difficulty: Easy

Skill: Remember the Facts

8.39. Cultural ____ are beliefs so central to a cultural group that they are never questioned.

Chapter: 08

Module: 8.3

Learning Objective: LO 8.3 Describe how cultural values influence communication.

Topic: Intercultural Communication and the Individual: Cultural Values

Difficulty: Easy

Skill: Remember the Facts

8.40. Hinduism and Buddhism are _____ religions because of the belief in more than one god.

Chapter: 08

Module: 8.3

Learning Objective: LO 8.3 Describe how cultural values influence communication.

Topic: Intercultural Communication and the Individual: Cultural Values

Difficulty: Easy

Skill: Remember the Facts

8.41. Tomas is a Muslim and lives in a culture that possesses a(n) _____ orientation that is concerned with possessing one fundamental truth.

Chapter: 08

Module: 8.3

Learning Objective: LO 8.3 Describe how cultural values influence communication.

Topic: Intercultural Communication and the Individual: Cultural Values

Difficulty: Moderate

Skill: Apply What You Know

8.42. Current demographic statistics show that Americans remain fairly racially _____ in their schools and neighborhoods rather than being integrated.

Chapter: 08

Module: 8.4

Learning Objective: LO 8.4 Explain the roles that politics, history, and power play in communication between people from different cultural backgrounds.

Topic: The Individual, Intercultural Communication, and Society: Politics, History, and Power

Difficulty: Easy

Skill: Remember the Facts

8.43. The tendency to view one’s own group as the standard against which all other groups are judged is known as _____.

Chapter: 08

Module: 8.5

Learning Objective: LO 8.5 Give three guidelines for communicating more ethically with people whose cultural backgrounds differ from your own.

Topic: Ethics and Intercultural Communication

Difficulty: Easy

Skill: Remember the Facts

8.44. Perhaps the most important component in improving intercultural communication is ____, or the desire to improve.

Chapter: 08

Module: 8.6

Learning Objective: LO 8.6 Discuss ways to improve your own intercultural communication skills.

Topic: Improving Your Intercultural Communication Skills

Difficulty: Moderate

Skill: Understand the concepts

8.45. Tobias used to think that all pastors spoke in booming voices and wore stiff collars every Sunday, but after playing golf with the pastor of his local church, he sees the man as a friendly and casual individual. Tobias’s traditional view changed as he encountered a contemporary counter-example, serving as an example of the _____ dialectic.

Chapter: 08

Module: 8.6

Learning Objective: LO 8.6 Discuss ways to improve your own intercultural communication skills.

Topic: Improving Your Intercultural Communication Skills

Difficulty: Moderate

Skill: Apply What You Know

Essay

8.46. Explain three benefits of increased knowledge and skill in intercultural communication.

Chapter: 08

Module: 8.1

Learning Objective: LO 8.1 Explain why it is important to learn about intercultural communication.

Topic: The Importance of Intercultural Communication

Difficulty: Moderate

Skill: Understand the Concepts

8.47 Discuss and provide examples of the three means by which a person can become a border dweller.

Chapter: 08

Module: 8.2

Learning Objective: LO 8.2 Define intercultural communication and describe three types of border dwellers.

Topic: What Is Intercultural Communication?

Difficulty: Moderate

Skill: Apply What You Know

8.48. Consider the relationship parents have with their children. Using that relationship as an example, describe how three cultural value aspects (individualism/collectivism, preferred personality, etc.) would manifest in that parent–child relationship. Be sure to discuss more than one manifestation of each value aspect.

Chapter: 08

Module: 8.3

Learning Objective: LO 8.3 Describe how cultural values influence communication.

Topic: Intercultural Communication and the Individual: Cultural Values

Difficulty: Moderate

Skill: Apply What You Know

8.49. Think about the various intercultural encounters you experience on an everyday basis. How might you improve those interactions using the three guidelines for ethical communication?

Chapter: 08

Module: 8.5

Learning Objective: LO 8.5 Give three guidelines for communicating more ethically with people whose cultural backgrounds differ from your own.

Topic: Ethics and Intercultural Communication

Difficulty: Moderate

Skill: Understand the Concepts

8.50. Explain three intercultural dialectics and give examples of each.

Chapter: 08

Module: 8.6

Learning Objective: LO 8.6 Discuss ways to improve your own intercultural communication skills.

Topic: Improving Your Intercultural Communication Skills

Difficulty: Moderate

Skill: Apply What You Know