Ch.4 West Communicating Verbally Full Test Bank - Ethical Practice in Human Services Test Bank by Richard L. West. DOCX document preview.
Test Bank
Chapter 4: Communicating Verbally
Multiple Choice
1. Verbal symbols and grammar compose ______.
a. messages
b. ideas
c. gestures
d. language
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Knowledge
Answer Location: Understanding Verbal Symbols
Difficulty Level: Easy
2. The words or the vocabulary that make up a language are referred to as ______.
a. gestures
b. verbal symbols
c. messages
d. denotation
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Knowledge
Answer Location: Understanding Verbal Symbols
Difficulty Level: Easy
3. A language’s set of rules that dictate how words should be organized is called ______.
a. grammar
b. semantics
c. messages
d. syntax
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Knowledge
Answer Location: Understanding Verbal Symbols
Difficulty Level: Medium
4. The arrangement of thoughts into meaningful language with a specific message is referred to as ______.
a. decoding
b. encoding
c. rhetoric
d. semantics
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Knowledge
Answer Location: Understanding Verbal Symbols
Difficulty Level: Medium
5. When we develop an understanding of someone’s meaning based on hearing language, we are engaging in ______.
a. indexing
b. listening
c. encoding
d. decoding
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Knowledge
Answer Location: Understanding Verbal Symbols
Difficulty Level: Easy
6. The fact that there is no direct relationship between words and their meanings means that symbols are ______.
a. cultural
b. concrete
c. arbitrary
d. abstract
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Comprehension
Answer Location: Words Are Symbolic
Difficulty Level: Medium
7. Over time, new trends and ideas lead to expansion or changes in our ______.
a. vocabulary
b. grammar
c. messages
d. language
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Comprehension
Answer Location: The Meaning for Words Evolves Over Time
Difficulty Level: Medium
8. Which of these is an example of a portmanteau?
a. person of color
b. YOLO
c. brunch
d. trans-woman
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Application
Answer Location: The Meaning for Words Evolves Over Time
Difficulty Level: Medium
9. The word “frenemy” is best described as a(n)______.
a. portmanteau
b. emotional blend
c. arbitrary symbol
d. euphemism
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Analysis
Answer Location: The Meaning for Words Evolves Over Time
Difficulty Level: Medium
10. Certain words get their power to affect people dramatically from ______.
a. the rules created by an elite, academic class
b. an intrinsic source dictated by symbolic meaning
c. the agreement of speakers that those words are powerful
d. their etymological origins in ancient, dead languages
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Comprehension
Answer Location: Words Are Powerful
Difficulty Level: Medium
11. A word’s ______ is the type of meaning found in the dictionary.
a. denotative meaning
b. connotative meaning
c. referent
d. lexical gap
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Knowledge
Answer Location: Meanings for Verbal Symbols May Be Denotative or Connotative
Difficulty Level: Easy
12. ______ is/are derived from your personal and subjective experience with a word or phrase, such as if you think of the word “sick” as meaning something good.
a. Semantics
b. Denotative meaning
c. Codability
d. Connotative meaning
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Knowledge
Answer Location: Meanings for Verbal Symbols May Be Denotative or Connotative
Difficulty Level: Hard
13. The thing that a word represents is known as its ______.
a. specific meaning
b. denotative meaning
c. referent
d. code
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Knowledge
Answer Location: Words Vary in Specificity
Difficulty Level: Easy
14. If you are able to detect the referent with one of your senses, that word is considered ______.
a. abstract
b. concrete
c. connotative
d. denotative
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Knowledge
Answer Location: Words Vary in Specificity
Difficulty Level: Easy
15. A referent that cannot be detected by bodily senses, such as love, is considered ______.
a. concrete
b. connotative
c. denotative
d. abstract
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Knowledge
Answer Location: Words Vary in Specificity
Difficulty Level: Hard
16. A type of ambiguity that involves carefully choosing words to give a false impression without actually lying is called ______.
a. equivocation
b. strategic ambiguity
c. euphemism
d. vague communication
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Analysis
Answer Location: Words Vary in Specificity
Difficulty Level: Medium
17. ______ affects verbal symbols (and vice versa) primarily through language development.
a. Social change
b. Economic change
c. Sex
d. Culture
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Comprehension
Answer Location: Culture and Ethnicity
Difficulty Level: Medium
18. Language usage encodes ______.
a. denotative meaning
b. cultural values
c. strategic ambiguity
d. lexical gaps
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Knowledge
Answer Location: Culture and Ethnicity
Difficulty Level: Easy
19. A group of people that shares norms about speaking and vocabulary is known as a ______.
a. cultural context
b. speech community
c. shared identity
d. message exchange
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Knowledge
Answer Location: Culture and Ethnicity
Difficulty Level: Easy
20. With their rules on speaking, speech communities most closely resemble ______.
a. generational divides
b. political correctness
c. national or ethnic culture
d. the encoding process
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Analysis
Answer Location: Culture and Ethnicity
Difficulty Level: Hard
21. ______ is a word or a phrase whose understood meaning doesn’t come from exact translation.
a. Idiom
b. Colloquialism
c. Jargon
d. Portmanteau
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Knowledge
Answer Location: Culture and Ethnicity
Difficulty Level: Easy
22. The phrase “kicked the bucket” is an example of a(n) ______.
a. colloquialism
b. portmanteau
c. idiom
d. connotation
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Analysis
Answer Location: Culture and Ethnicity
Difficulty Level: Hard
23. Which of the following is an example of phatic communication? Only in interpersonal contact do we use ______ or what is also known as idiomatic communication.
a. “Don’t beat around the bush.”
b. “Hey, what’s up?”
c. “We’re sorry for his passing.”
d. “Thanks for thinking of me!”
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Application
Answer Location: Culture and Ethnicity
Difficulty Level: Medium
24. The fact that listeners are not supposed to think about literal meanings makes phatic communication ______.
a. connotative
b. denotative
c. euphemistic
d. content-free
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Comprehension
Answer Location: Culture and Ethnicity
Difficulty Level: Medium
25. Which of these statements reflects common European American views of African American speech?
a. “African Americans tend to be more conflict avoidant.”
b. “African Americans tend to speak more emotionally.”
c. “African Americans tend to use more phatic communication.”
d. “African Americans tend to choose euphemistic language.”
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Application
Answer Location: African American Speech
Difficulty Level: Hard
26. Which of these statements reflects common African American views of European American speech?
a. “European Americans tend to be more conflict avoidant.”
b. “European Americans tend to speak more emotionally.”
c. “European Americans tend to use more phatic communication.”
d. “European Americans tend to choose euphemistic language.”
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Application
Answer Location: African American Speech
Difficulty Level: Hard
27. The theory known as ______, or the Sapir-Whorf hypothesis, argues that words dictate our ability to perceive and think.
a. communication accommodation
b. linguistic relativity
c. muted group theory
d. linguistic determinism
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Knowledge
Answer Location: Theorizing About Language and Culture
Difficulty Level: Easy
28. Benjamin Whorf’s revised theory, ______, asserted that language affects our thinking but does not dictate it.
a. linguistic determinism
b. linguistic relativity
c. two-culture theory
d. communication accommodation
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Knowledge
Answer Location: Theorizing About Language and Culture
Difficulty Level: Easy
29. Just because a language does not have a word for a concept does not mean its speakers cannot understand it, simply that the concept has low ______ in that language.
a. codability
b. concreteness
c. confirmation
d. indexability
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Comprehension
Answer Location: Theorizing About Language and Culture
Difficulty Level: Medium
30. The ______ theory purports that sex, like culture, establishes different language patterns for men and women.
a. linguistic relativity
b. linguistic determinism
c. two-culture
d. muted group
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Knowledge
Answer Location: Sex
Difficulty Level: Medium
31. Which of these is a process related to the destructive side of verbal symbols?
a. perspective taking
b. phatic communication
c. strategic ambiguity
d. reification
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Knowledge
Answer Location: The Destructive and Constructive Sides of Verbal Symbols
Difficulty Level: Medium
32. Which statement is an example of static evaluation?
a. “I don’t care how old you are. I’m your father, and you listen to me.”
b. “Changing the team mascot is a sacrilege to the history of the team.”
c. “Ugh, I ate way too much Halloween candy. I feel so fat today.”
d. “I can’t stand that guy. He’s selfish and never thinks of anyone else.”
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Application
Answer Location: The Destructive and Constructive Sides of Verbal Symbols
Difficulty Level: Hard
33. When verbal symbols conceal change they exhibit ______.
a. polarization
b. reification
c. static evaluation
d. lexical gaps
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Knowledge
Answer Location: Static Evaluation
Difficulty Level: Medium
34. Even though Darryl is in his thirties, he still calls his former kindergarten teacher Mrs. Irvin, despite her urging him to call her Elaine. Darryl is exhibiting ______.
a. reification
b. muting
c. negative contagion
d. code switching
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Analysis
Answer Location: Static Evaluation
Difficulty Level: Hard
35. Words that communicate topics in terms of extremes contribute to ______.
a. static evaluation
b. disconfirmation
c. reification
d. polarization
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Knowledge
Answer Location: Polarization
Difficulty Level: Medium
36. Which statement is an example of polarization?
a. “I don’t care how old you are. I’m your father, and you listen to me.”
b. “Changing the team mascot is a sacrilege to the history of the team.”
c. “Ugh, I ate way too much Halloween candy. I feel so fat today.”
d. “I can’t stand that guy. He’s selfish and never thinks of anyone else.”
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Application
Answer Location: Polarization
Difficulty Level: Hard
37. When someone confuses the symbol for the thing, they engage in ______.
a. negative contagion
b. reification
c. static evaluation
d. polarization
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Knowledge
Answer Location: Reification
Difficulty Level: Easy
38. Which statement is an example of reification?
a. “I don’t care how old you are. I’m your father, and you listen to me.”
b. “Changing the team mascot is a sacrilege to the history of the team.”
c. “Ugh, I ate way too much Halloween candy. I feel so fat today.”
d. “I can’t stand that guy. He’s selfish and never thinks of anyone else.”
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Application
Answer Location: Negative Contagion
Difficulty Level: Hard
39. If someone loses a parent, he or she is an orphan, but there is no word for a parent who loses a child. This represents ______.
a. semantic derogation
b. static evaluation
c. polarization
d. a lexical gap
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Analysis
Answer Location: Muting
Difficulty Level: Medium
40. The ______ theory suggests that marginalized communities, such as the LGBTQ community, suffer from a lot of lexical gaps and therefore may feel as if something is wrong with them due to the lack of adequate vocabulary for their unique experiences.
a. two-culture
b. muted group
c. social learning
d. linguistic determinism
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Comprehension
Answer Location: Muting
Difficulty Level: Medium
41. If Bob calls Gloria a chick or a dame, his language can be construed as ______.
a. muting
b. homophobic
c. sexist
d. racist
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Analysis
Answer Location: Sexist Language
Difficulty Level: Medium
42. An old English grammar rule requires use of the masculine pronoun when the subject of the sentence is of unknown gender or includes both men and women. This rule is known as ______.
a. the generic he
b. sexist language
c. static evaluation
d. man-linked words
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Knowledge
Answer Location: Sexist Language
Difficulty Level: Easy
43. Which of the following is an example of a man-linked word?
a. shepherd
b. steward
c. pilot
d. handyman
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Application
Answer Location: Sexist Language
Difficulty Level: Easy
44. The word “spokesman” is an example of ______.
a. the generic he
b. a man-linked word
c. a lexical gap
d. semantic derogation
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Analysis
Answer Location: Sexist Language
Difficulty Level: Easy
45. “He violated an important protocol, so we had to blacklist him,” says Kimberly. Kimberly’s statement subtly reflects ______.
a. polarization
b. negative contagion
c. racist language
d. muting
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Analysis
Answer Location: Racist Language
Difficulty Level: Hard
46. The phrase “no homo,” used to avoid giving the impression of homosexuality, is an example of ______.
a. homophobic language
b. sexist language
c. man-linked words
d. polarization
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Analysis
Answer Location: Homophobic Language
Difficulty Level: Easy
47. Acknowledgment, or ______, is validation and support of another person.
a. active listening
b. confirmation
c. indexing
d. perspective taking
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Knowledge
Answer Location: The Constructive Side of Verbal Codes
Difficulty Level: Easy
48. Making people feel that you don’t see them or that they are unimportant is called ______.
a. reification
b. polarization
c. disconfirmation
d. muting
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Knowledge
Answer Location: The Constructive Side of Verbal Codes
Difficulty Level: Easy
49. When you acknowledge the viewpoints of the people you interact with, you are engaging in ______.
a. perspective taking
b. reification
c. static evaluation
d. negative contagion
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Knowledge
Answer Location: Skill Set for Improving Verbal Communication
Difficulty Level: Easy
50. “I should listen when Danica tells me about her experiences. I really have no idea what it’s like to be a woman,” says Jorge. Jorge is demonstrating ______.
a. using I-messages
b. indexing
c. owning
d. perspective taking
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Analysis
Answer Location: Skill Set for Improving Verbal Communication
Difficulty Level: Hard
51. When we take responsibility for our own thoughts and feelings, we engage in ______.
a. code switching
b. perspective taking
c. reification
d. owning
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Comprehension
Answer Location: Owning and Using I-Messages
Difficulty Level: Medium
52. Which of these statements is an example of using I-messages?
a. “I noticed that the other day, when you were reading, you acted a little rude.”
b. “I have a completely different perspective than an African American.”
c. “I felt ignored when you kept looking at your phone while I was talking.”
d. “I think you are can be selfish sometimes, though usually you’re mature.”
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Application
Answer Location: Owning and Using I-Messages
Difficulty Level: Hard
53. ______ direct responsibility onto others, often in a blaming fashion.
a. I-messages
b. You-messages
c. Muting
d. Owning
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Analysis
Answer Location: Owning and Using I-Messages
Difficulty Level: Medium
54. “Your lectures about anatomy are so boring,” says Dayton. Dayton is using ______.
a. disconfirmation
b. indexing
c. reification
d. you-messages
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Analysis
Answer Location: Owning and Using I-Messages
Difficulty Level: Hard
55. “I’m finding it hard to stay focused during lecture,” says Tristan. Tristan is using ______.
a. I-messages
b. reification
c. confirmation
d. perspective taking
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Analysis
Answer Location: Understanding Levels of Specificity
Difficulty Level: Hard
56. I-messages help avoid making the listener defensive by ______.
a. focusing on the speaker’s feelings
b. providing appropriate specificity
c. acknowledging the time frame
d. probing the middle ground
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Comprehension
Answer Location: Owning and Using I-Messages
Difficulty Level: Easy
57. “Right when you got home on Monday, you were a little terse with me. It hurt my feelings, but I know it was just an isolated incident,” says Nolan. Nolan is engaging in ______.
a. indexing
b. owning
c. perspective taking
d. probing the middle ground
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Analysis
Answer Location: Indexing
Difficulty Level: Hard
58. Which of these statements is an example of indexing?
a. “I noticed that the other day, when you were reading, you acted a little rude.”
b. “I have a completely different perspective than an African American.”
c. “I felt ignored when you kept looking at your phone while I was talking.”
d. “I think you are can be selfish sometimes, though you’re usually mature.”
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Application
Answer Location: Indexing
Difficulty Level: Hard
59. “It’s easy to get mad if you reduce a person to one negative trait, but most people do not always behave badly,” says Loretta. Loretta is engaging in ______.
a. indexing
b. probing the middle ground
c. owning
d. perspective taking
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Analysis
Answer Location: Probing the Middle Ground
Difficulty Level: Hard
60. Which of these statements is an example of probing the middle ground?
a. “I noticed that the other day, when you were reading, you acted a little rude.”
b. “I have a completely different perspective than an African American.”
c. “I felt ignored when you kept looking at your phone while I was talking.”
d. “I think you are can be selfish sometimes, though you’re usually mature.”
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Application
Answer Location: Probing the Middle Ground
Difficulty Level: Hard
True/False
1. Words are symbolic.
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Comprehension
Answer Location: Understanding Verbal Symbols
Difficulty Level: Medium
2. The meanings of verbal symbols remain consistent over time.
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Comprehension
Answer Location: Understanding Verbal Symbols
Difficulty Level: Medium
3. Verbal symbols are powerful.
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Comprehension
Answer Location: Understanding Verbal Symbols
Difficulty Level: Medium
4. The meanings of verbal symbols are consistent in specificity.
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Comprehension
Answer Location: Understanding Verbal Symbols
Difficulty Level: Medium
5. Words are arbitrary.
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Comprehension
Answer Location: Words Are Symbolic
Difficulty Level: Medium
6. The direct translation of an idiom keeps its original meaning.
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Comprehension
Answer Location: Culture and Ethnicity
Difficulty Level: Medium
7. Phatic communication is only used for interpersonal contact.
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Comprehension
Answer Location: Culture and Ethnicity
Difficulty Level: Medium
8. Ethnic differences across sub-cultures are represented in language.
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Comprehension
Answer Location: Culture and Ethnicity
Difficulty Level: Medium
9. The Sapir-Whorf hypothesis is also known as linguistic relativity.
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Knowledge
Answer Location: Theorizing About Language and Culture
Difficulty Level: Easy
10. A concept’s codability in a certain language determines the ability of a speaker of that language to understand it.
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Comprehension
Answer Location: Culture and Ethnicity
Difficulty Level: Hard
11. Polarization is problematic because all people are equally good.
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Comprehension
Answer Location: Polarization
Difficulty Level: Medium
12. Reification involves responding to words rather than the words’ referents.
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Comprehension
Answer Location: Reification
Difficulty Level: Medium
13. Fat talk refers to conversations among friends that begin by someone speaking derogatorily about overweight people.
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Comprehension
Answer Location: Negative Contagion
Difficulty Level: Medium
14. Some researchers say that expressions like “hitting a home run” show that English is shaped more by the experiences of men than women.
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Comprehension
Answer Location: Muting
Difficulty Level: Medium
15. The generic he is an example of sexism in the English language.
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Comprehension
Answer Location: Sexist Language
Difficulty Level: Medium
16. Cultivating an attitude of respect for others can improve verbal communication skills.
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Knowledge
Answer Location: Skill Set for Improving Verbal Communication
Difficulty Level: Easy
17. I-messages acknowledge others’ positions.
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Knowledge
Answer Location: Owning and Using I-Messages
Difficulty Level: Easy
18. You-messages place responsibility, and sometimes blame, on others.
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Knowledge
Answer Location: Owning and Using I-Messages
Difficulty Level: Easy
19. The skillful use of levels of specificity is shown by being specific at all times.
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Comprehension
Answer Location: Understanding Levels of Specificity
Difficulty Level: Medium
20. Exploring nuances that might be more descriptive of the behavior can help combat extreme labeling.
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Comprehension
Answer Location: Probing the Middle Ground
Difficulty Level: Medium
Short Answer
1. The words perro (Spanish), kalb (Arabic), and inu (Japanese) all sound different yet share the meaning of “dog.” Explain this phenomenon in terms of your understanding of verbal symbols.
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Analysis
Answer Location: Words Are Symbolic
Difficulty Level: Hard
2. In recent years, the word “troll” has gained a new meaning: it refers to people who deliberately try to cause disruption, offense, or general trouble in an online community. Explain the factor(s) that led to this new meaning.
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Analysis
Answer Location: The Meaning for Words Evolves Over Time
Difficulty Level: Medium
3. Your friend Henry gave you his short story to read over the weekend, and unfortunately you hated it. Now Henry is expecting some feedback. Using equivocation, give an example of the kinds of things you would say to preserve Henry’s feelings.
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Application
Answer Location: Words Vary in Specificity
Difficulty Level: Medium
4. Your friend Makoto is living with you while he learns English. One day he comes home very confused and tells you, “I was watching the news, and they said that everyone has a few skeletons in their closet! Do you really keep your dead in your closets?” Identify and explain the type of language that Makoto has heard.
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Analysis
Answer Location: Culture and Ethnicity
Difficulty Level: Easy
5. Explain what it means for phatic communication to be “content-free.” Illustrate this quality using examples.
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Application
Answer Location: African American Speech
Difficulty Level: Hard
6. Americans have no single word for when people gain weight from emotional binge eating, but Germans call it “kummerspeck.” Examine this concept in terms of its codability.
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Analysis
Answer Location: Theorizing About Language and Culture
Difficulty Level: Hard
7. “You know who I ran into the other day? Michael from Mrs. Davidson’s class. He’s running his own small business now,” says Linnea. “He’ll always be ‘the kid who eats glue’ to me,” answers Isabelle. Identify and explain the destructive process of verbal symbol use that Isabelle is using.
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Analysis
Answer Location: Sex
Difficulty Level: Hard
8. “Young people today are so self-involved. They’re always on their phones, posting about their meals on Facebook and the Twitter,” says Rosemary. “They’re all about instant gratification. And you can’t count on them to follow through on anything,” Arthur agrees. Identify and explain the destructive process of verbal symbol use that Rosemary and Arthur are using.
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Analysis
Answer Location: Negative Contagion
Difficulty Level: Hard
9. “I have felt racism. I once went to this party where I was the only white person there, and I felt really uncomfortable,” says Fletcher. Identify and explain the skill that Fletcher needs to work on in order to improve his verbal communication.
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Analysis
Answer Location: Skill Set for Improving Verbal Communication
Difficulty Level: Hard
10. Provide an example from your own life when indexing allowed you to enhance your verbal communication.
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Application
Answer Location: The Constructive Side of Verbal Codes
Difficulty Level: Hard
Essay
1. The rise of computers and the Internet has led to an explosion in completely new words (e.g., website, selfie), but has also given new meanings to old words. Provide some examples of such words and explain how their meanings have changed over time.
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Application
Answer Location: The Meaning for Words Evolves Over Time
Difficulty Level: Easy
2. Explain the movement toward political correctness in terms of the attributes of verbal symbols.
Learning Objective: 4-1: Describe the attributes of verbal symbols and explain their relationship to language and meaning
REF: Cognitive Domain: Analysis
Answer Location: Understanding Verbal Symbols
Difficulty Level: Hard
3. In English, we have relatively few words for family members, and many are not distinguished by gender. For example, we have “aunt” and “uncle” but only “cousin,” no specific words for male cousin and female cousin. Other languages, however, have many more words for specific family members. Hindi, for example, has specific words for your father’s younger brother, your father’s elder brother, your father’s sister’s husband, your mother’s brother, and your mother’s sister’s husband--all of which are simply “uncles” in English. Analyze the relationship between culture and language using this example.
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Analysis
Answer Location: Culture and Ethnicity
Difficulty Level: Hard
4. Compare and contrast linguistic determinism and linguistic relativity. Explain the process that led from one to the other.
Learning Objective: 4-2: Identify how factors such as culture, sex, generation, and context affect verbal symbols
REF: Cognitive Domain: Analysis
Answer Location: Theorizing About Language and Culture
Difficulty Level: Hard
5. Whenever you come home, your parents fuss over you. Your mom is always worried that you’re driving dangerously, while your dad wants to make sure you’re being safe when you’re out late at night. Identify the destructive process of verbal symbols they are engaging in and explain to them why it is not helpful.
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Analysis
Answer Location: Static Evaluation
Difficulty Level: Hard
6. Starting in 2016, a point of political contention in the United States has been the choice of some professional athletes to kneel before the flag during the National Anthem rather than stand with their hands over their hearts. These athletes are kneeling in silent protest against systematic oppression of people of color. Some people, including President Donald Trump, denigrate this practice as disrespectful to the country. Analyze this conflict in terms of the destructive processes of symbols.
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Analysis
Answer Location: Reification
Difficulty Level: Hard
7. English has gendered, third-person singular pronouns (he/him/his and she/her/hers) and an inanimate third-person singular pronoun (it/its), but no gender-neutral, third-person singular pronoun. Such a pronoun would have many uses. It might be used by people who identify as gender-nonconforming or by people who do not know another person’s gender, such as parents talking about an unborn child. Analyze the effects of this lack in terms of muted group theory.
Learning Objective: 4-3: Explain the ways in which verbal symbols may be used destructively and constructively
REF: Cognitive Domain: Analysis
Answer Location: Muting
Difficulty Level: Hard
8. Your text acknowledges that most people attempt to avoid overt racial slurs, but there are more subtle manifestations of racist language. Recently attention has been drawn to the use of the word “thug” to describe African American males. Analyze this word in terms of its denotation, connotation, and power, and examine its function as racist language.
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Analysis
Answer Location: Skill Set for Improving Verbal Communication
Difficulty Level: Hard
9. Perspective taking involves acknowledging the viewpoints of others and while not assuming that you already know about their experiences. As an exercise in perspective taking, choose a prominent person or group that you personally disagree with and attempt to take their perspective on a subject. Illustrate how you might do this.
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Application
Answer Location: Skill Set for Improving Verbal Communication
Difficulty Level: Hard
10. Your roommates Dennis and Abdullah got into a heated argument over a stand-up comedian the other day. Abdullah thought that one of the comedian’s jokes stepped over the line, while Dennis thinks the point of comedy is to push the envelope. They ended the fight with hard feelings. Use your knowledge of the skill set for improving verbal communication to provide Dennis and Abdullah with the tools to reconcile.
Learning Objective: 4-4: Demonstrate skill and sensitivity in using verbal communication
REF: Cognitive Domain: Application
Answer Location: Skill Set for Improving Verbal Communication
Difficulty Level: Hard