Ch4 Exam Prep Communication And Culture

Type: multiple choice question

Title: Chapter 4 Question 1

1) Culture can be best understood as __________.

Page reference: UNDERSTANDING CULTURES AND COCULTURES: Differences and Similarities

a. the language, values, beliefs, and traditions shared and learned by a group of people

b. an interaction between people who share similar characteristics

c. a group of people who share the same language and nationality

d. a system of beliefs that differentiates one category of people from another

Type: multiple choice question

Title: Chapter 4 Question 2

2) Which of the following is an example of a coculture?

Page reference: UNDERSTANDING CULTURES AND COCULTURES: Differences and Similarities

a. The grandchildren of immigrants who are aware of their grandparents’ homeland but do not connect with the customs or language of that country

b. Children of immigrants who are immersed in American culture and no longer identify with customs of their parents’ homeland

c. The grandchildren of immigrants who no longer identify with the customs and communication of their grandparents’ homeland

d. Children of immigrants who are immersed in American culture while still identifying with customs of their parents’ homeland

Type: multiple choice question

Title: Chapter 4 Question 3

3) If one claims membership in a social category, such as LGBTQ, that is part of an encompassing group, that person has identified with a __________.

Page reference: UNDERSTANDING CULTURES AND COCULTURES: Differences and Similarities

a. culture

b. coculture

c. ethnocentric culture

d. salient culture

Type: multiple choice question

Title: Chapter 4 Question 4

4) Which of the following best characterizes the relationship between culture and cocultures?

Page reference: UNDERSTANDING CULTURES AND COCULTURES: Differences and Similarities

a. The dominant culture determines the overarching characteristics of a coculture.

b. Cocultures are both part of and exist alongside the larger culture.

c. Cultures are subdivided into distinct and separate cocultures that cannot overlap.

d. Dominant cocultures strongly influence the leading features of the larger culture.

Type: multiple choice question

Title: Chapter 4 Question 5

5) Which of the following is an accurate statement about culture?

Page reference: UNDERSTANDING CULTURES AND COCULTURES: Differences and Similarities

a. Cultural generalizations apply to every member of a cultural group.

b. Sometimes greater differences exist within cultures than between cultures.

c. Cultural membership does not shape the nature of communication.

d. Generalizations about cultural differences are mostly inaccurate and unhelpful.

Type: multiple choice question

Title: Chapter 4 Question 6

6) For intercultural communication to take place, cultural differences must be ____________.

Page reference: UNDERSTANDING CULTURES AND COCULTURES: Salience of differences

a. salient

b. tolerated

c. significant

d. ambiguous

Type: multiple choice question

Title: Chapter 4 Question 7

7) Which of the following best reflects the relationship between salience and intercultural communication?

Page reference: UNDERSTANDING CULTURES AND COCULTURES: Salience of differences

a. Individuals must see themselves as different for intercultural communication to take place.

b. Increased contact with other cultures creates salience, which affects the quality of intercultural interactions.

c. Differences do not need to be recognized for intercultural communication to take place.

d. Salience improves the decoding of messages and, as a result, enhances intercultural communication.

Type: multiple choice question

Title: Chapter 4 Question 8

8) Every Saturday, Terry meets her friends at the local coffee house. Terry is of European descent while her friends are Latina. If cultural differences are salient, Terry would be considered part of a(n) __________.

Page reference: UNDERSTANDING CULTURES AND COCULTURES: Salience of differences

a. in-group

b. out-group

c. regional group

d. subgroup

Type: multiple choice question

Title: Chapter 4 Question 9

9) Which of the following is NOT a category of cultures and norms used to distinguish similarities and differences among cultures?

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. Race and ethnicity

b. Individualism and collectivism

c. Competition and cooperation

d. High and low context communication

Type: multiple choice question

Title: Chapter 4 Question 10

10) Individualistic cultures value __________.

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. order

b. status

c. relational harmony

d. self-reliance

Type: multiple choice question

Title: Chapter 4 Question 11

11) Cultures that place great value on family, duty, order, and hierarchy are considered ____________.

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. low context

b. individualistic

c. high power distance

d. collectivistic

Type: multiple choice question

Title: Chapter 4 Question 12

12) Marcus shows great respect and devotion to his extended family. He feels that it is his duty to take care of them and make sure that they have security as they get older. It is likely that Marcus comes from a(n) __________.

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. uncertainty-tolerant culture

b. individualistic culture

c. collectivistic culture

d. low power distance culture

Type: multiple choice question

Title: Chapter 4 Question 13

13) If you are part of a high power distance culture, there is a good chance that you could also be a part of a(n) __________.

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. autonomous culture

b. collectivistic culture

c. low context culture

d. uncertainty-tolerant culture

Type: multiple choice question

Title: Chapter 4 Question 14

14) You have gone to Japan to meet with another manager to discuss potential directions for the company. The other manager is Japanese and is slightly higher than you on the company ladder. During this meeting, the other manager makes a suggestion that you do not agree with. How should you respond?

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. “That’s an interesting idea. Let me think it over.”

b. “That’s an interesting idea, but I think something else might work better.”

c. “No. That idea isn’t going to work.”

d. “Sounds good. Let’s go ahead with your idea.”

Type: multiple choice question

Title: Chapter 4 Question 15

15) When Si-woo, a graduate student from South Korea, filled out her university admission papers, she was confused when the form asked her to list her “first name” and her “last name.” She answered Pak then Si-woo. Why did she list her last name first?

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. She doesn’t understand the reference to “last name.”

b. She comes from a collectivist culture which values family over self.

c. She comes from a collectivist culture which values self over group membership.

d. She comes from a low-context culture which emphasizes humility.

Type: multiple choice question

Title: Chapter 4 Question 16

16) The use of collective pronouns in countries like China or South Korea reflects a cultural emphasis on which of the following values?

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. humility

b. egocentrism

c. self-esteem

d. silence

Type: multiple choice question

Title: Chapter 4 Question 17

17) People from individualistic cultures are more likely to

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. hide their displeasure about bad service.

b. be comfortable with silence.

c. apologize for something they did not do.

d. argue with a stranger on the street.

Type: multiple choice question

Title: Chapter 4 Question 18

18) Ayoub, the captain of the soccer team, feels like he let the team down when they lost, even though he scored several goals himself. Ayoub is probably a member of which type of culture?

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. collectivist

b. individualistic

c. competitive

d. high power distance

Type: multiple choice question

Title: Chapter 4 Question 19

19) A member of this culture may risk embarrassing his partner in a business negotiation if it means they're going to get the deal.

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. teamwork

b. collective

c. individualistic

d. cooperative

Type: multiple choice question

Title: Chapter 4 Question 20

20) Dale excitedly bragged about getting a promotion at work to his friend, Lith. Lith thought to himself, “Dale is an arrogant jerk.” Dale and Lith are likely members of what cultures?

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. Dale is a member of an individualist culture, and Lith is a member of a collectivist culture.

b. Lith and Dale are both members of a collectivist culture.

c. Dale is a member of a direct culture, and Lith is a member of a competitive culture.

d. Both Lith and Dale are members of a competitive corporate culture.

Type: multiple choice question

Title: Chapter 4 Question 21

21) Which of the following is valued in a high-context culture?

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. Direct communication

b. Self-expression

c. Social harmony

d. Verbal fluency

Type: multiple choice question

Title: Chapter 4 Question 22

22) Leticia asks Lourdes for her help with a case she is working on. Lourdes does not have the time to help Leticia but does not want to offend her by saying no. Instead, she suggests that her co-worker, Belinda, may be interested in learning more about the case Leticia is working on. Based on her response, Lourdes most likely comes from a _________.

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. high power distance culture

b. uncertainty-avoiding culture.

c. low context culture

d. high context culture

Type: multiple choice question

Title: Chapter 4 Question 23

23) You are looking for signs as to whether a culture is low context. Which of the following would be an obvious indicator of that fact?

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. Face-saving behaviors

b. Use of the word “no”

c. Avoiding confrontation

d. Long durations of silence

Type: multiple choice question

Title: Chapter 4 Question 24

24) Which of the following countries would be considered an individualistic culture?

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. China

b. India

c. Japan

d. Australia

Type: multiple choice question

Title: Chapter 4 Question 25

25) Which of the following countries would be considered a low-context culture?

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. Mexico

b. Egypt

c. Pakistan

d. United States

Type: multiple choice question

Title: Chapter 4 Question 26

26) At a business meeting in a high context culture, how would people likely behave?

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. They would state their concerns or complaints up front.

b. They speak directly and about results.

c. They take time for small talk before getting down to business.

d. They emphasize outcomes over relationships in business.

Type: multiple choice question

Title: Chapter 4 Question 27

27) Competent intercultural interaction will be difficult if the communicator is not __________.

Page reference: DEVELOPING INTERCULTURAL COMMUNICATION COMPETENCE

a. open-minded

b. multilingual

c. ethnocentric

d. explicit

Type: multiple choice question

Title: Chapter 4 Question 28

28) A culture that values tradition, formal rules, and predictable behaviors is

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. an individualistic culture.

b. a low power distance culture.

c. an uncertainty avoidance culture.

d. a low uncertainty avoidance culture.

Type: multiple choice question

Title: Chapter 4 Question 29

29) Cultures with a high degree of uncertainty avoidance feel most comfortable

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. embracing ambiguity.

b. breaking rules.

c. taking risks.

d. following time-honored traditions.

Type: multiple choice question

Title: Chapter 4 Question 30

30) Which cultures believe in minimizing the differences between social classes?

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. Low power distance

b. High power distance

c. Low context

d. High context

Type: multiple choice question

Title: Chapter 4 Question 31

31) You are meeting your new boss for the first time today. He is from a high-power distance culture. How should you treat your boss?

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. Treat him the same way you treat everyone else.

b. Passively observe him and defer to his ideas.

c. Fill the silences with small talk.

d. Snap judgements

Type: multiple choice question

Title: Chapter 4 Question 32

32) In low power distance cultures

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. power inequalities are downplayed.

b. power inequalities are seen as natural.

c. leaders are highly respected.

d. authority figures are obeyed without question.

Type: multiple choice question

Title: Chapter 4 Question 33

33) Which country is considered a low power distance culture?

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. Mexico

b. Philippines

c. Pakistan

d. Israel

Type: multiple choice question

Title: Chapter 4 Question 34

34) Silence is most valued in __________.

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. high context cultures

b. low power distance cultures

c. individualistic cultures

d. the workplace

Type: multiple choice question

Title: Chapter 4 Question 35

35) A culture where men and women share equal responsibility for household chores would most likely be considered __________.

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. competitive

b. cooperative

c. individualistic

d. colloquial

Type: multiple choice question

Title: Chapter 4 Question 36

36) A competitive culture places value on

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. harmony and respect

b. non-traditional gender roles

c. independence and assertiveness

d. equality and consensus building

Type: multiple choice question

Title: Chapter 4 Question 37

37) Which of the following countries is considered a cooperative culture?

Page reference: HOW CULTURAL VALUES AND NORMS SHAPE COMMUNICATION

a. Nigeria

b. Great Britain

c. Italy

d. the Netherlands

Type: multiple choice question

Title: Chapter 3 Question 38

38) The degree to which a person identifies with a particular group, usually on the basis of nationality, culture, religion, or some other perspective.

Page reference: COCULTURES AND COMMUNICATION: race and ethnicity

a. Race

b. Ethnicity

c. Culture

d. Coculture

Type: multiple choice question

Title: Chapter 4 Question 39

39) Which of the following statements about race and ethnicity is true?

Page reference: COCULTURES AND COMMUNICATION: race and ethnicity

a. Race is a biological concept used to classify people based on genetic characteristics, such as skin and eye color.

b. Race is a more reliable indicator of cultural and personal differences than ethnicity.

c. Both are social constructs, but ethnicity is a more reliable indicator of cultural identity than the race.

d. There is less genetic variation within races than between them.

Type: multiple choice question

Title: Chapter 4 Question 40

40) The complex overlap and interactions of multiple identities and social factors is called _________.

Page reference: COCULTURES AND COMMUNICATION: race and ethnicity

a. cognitive complexity

b. intersectionality

c. ethnicities

d. salience

Type: multiple choice question

Title: Chapter 4 Question 41

41) If you were to say that everyone living in the southern United States is “slow,” you’d be engaging in __________.

Page reference: COCULTURES AND COMMUNICATION: regional differences

a. ethnocentrism

b. basic hegemony

c. overt racism

d. regional stereotyping

Type: multiple choice question

Title: Chapter 4 Question 42

42) People who do not feel that their biological sex adequately describes them would most likely identify as ____________.

Page reference: COCULTURES AND COMMUNICATION: gender identity

a. gay

b. queer

c. binary

d. transgender

Type: multiple choice question

Title: Chapter 4 Question 43

43) Gender identity refers to

Page reference: COCULTURES AND COMMUNICATION: gender identity

a. a person’s internal sense of being, which includes gender-related qualities.

b. a person’s preferred pronoun.

c. a person’s sense of being a sexual being.

d. a gender that matches the sex they were assigned at birth.

Type: multiple choice question

Title: Chapter 4 Question 44

44) In some cultures, the single-most factor in defining whether you are part of the in-group or the out-group is your

Page reference: COCULTURES AND COMMUNICATION: religion

a. political views.

b. gender.

c. religion.

d. age.

Type: multiple choice question

Title: Chapter 4 Question 45

45) Before engaging in political discourse on social media, remember to

Page reference: COCULTURES AND COMMUNICATION: political viewpoints

a. learn how to flame or troll.

b. not assume that what you read or watch online is true.

c. block responsible messages that differ from your own.

d. use bots to quickly generate and distribute social media posts.

Type: multiple choice question

Title: Chapter 4 Question 46

46) When offering assistance to a person who has a disability, you should __________.

Page reference: COCULTURES AND COMMUNICATION: ability/disability

a. wait until your offer has been accepted before proceeding and ask for instructions

b. speak only to the person he or she is with

c. use “identity-first language”

d. avoid common expressions such as "see you later" or "did you hear about that"

Type: multiple choice question

Title: Chapter 4 Question 47

47) Laura is talking to her grandma on the phone. She says loudly and slowly in a sing-song voice: “Oh, Grammie, you’re so cute. Now, make sure to take out the doggie later. You don’t want him to have a poopy on the floor. He’ll have to go to the bathroom. Remember, take him out.” Which of the following best explains why Laura is speaking to her grandmother in this manner?

Page reference: COCULTURES AND COMMUNICATION: age/generation

a. Grandma has trouble remembering and communicating because she’s older.

b. Laura assumes Grandma has trouble communicating because of her age.

c. Grandma has a limited vocabulary and has trouble hearing due to her age.

d. Laura wants to make an impression on Grandma so she remembers to take the dog out.

Type: multiple choice question

Title: Chapter 4 Question 48

48) Which of the following best exemplifies the contact hypothesis?

Page reference: DEVELOPING INTERCULTURAL COMMUNICATION COMPETENCE

a. John grew up traveling and spending time with people around the world. He now has positive attitudes and good relationships with people of many different cultures.

b. Lisa has had little contact with people from Europe. As a result, she has difficulty communicating with her new coworker, who is from Germany.

c. Alyssa spent hours reading books and watching documentaries about China. Because of that, she is now able to interact successfully with her Chinese friends.

d. Cameron spent hours talking to his friend, Luc, about his experiences in France. He can now competently communicate with people of many different cultures.

Type: fill-in-blank

Title: Chapter 4 Question 49

49) Interaction between members of different cultures or cocultures is called _________ communication.

Type: fill-in-blank

Title: Chapter 4 Question 50

50) There is a higher level of _____________ apprehension in cultures where the desire to conform is great.

Type: fill-in-blank

Title: Chapter 4 Question 50

50) ______ power distance cultures use formal terms of status to greet people.

Type: fill-in-blank

Title: Chapter 4 Question 51

51) In Western cultures, like in the U.S., ________ can feel embarrassing and awkward and interpreted as lack of interest, unwillingness to communicate, or hostility.

Type: fill-in-blank

Title: Chapter 4 Question 52

52) ______ is a social construct to describe a group of people who share physical and cultural traits and potentially a common ancestry.

Type: fill-in-blank

Title: Chapter 4 Question 53

53) __________ people have a gender identity that matches the sex that they were assigned at birth.

Type: fill-in-blank

Title: Chapter 4 Question 54

54) Discussions and arguments over _______ have become one of the most controversial examples of intercultural communication in the United States in recent years.

Type: fill-in-blank

Title: Chapter 4 Question 55

55) Some teens and young adults have an _________ audience, a heightened self-consciousness that makes it seem as if people are always observing and judging them.

Type: fill-in-blank

Title: Chapter 4 Question 56

56) Noticing the behaviors of members of another culture for the purpose of acquiring culture-specific information is known as ____________ observation.

Type: fill-in-blank

Title: Chapter 4 Question 57

57) Feelings of confusion, disenchantment, loneliness, and homesickness following entrance into a new culture are collectively known as culture __________.

Type: fill-in-blank

Title: Chapter 4 Question 58

58) Michael and Brooke are visiting France for the first time. While they enjoy visiting the museums and historical sites, they can’t help but criticize the people and their culture. They specifically wished that more people would speak English and were troubled by the strangeness of French cuisine. Michael and Brooke’s behavior best exemplifies __________.

Type: matching question

Title: Chapter 4 Question 59

59) Drag and drop items on the left to the corresponding item on the right.

Type: matching question

Title: Chapter 4 Question 60

60) Drag and drop items on the left to the corresponding item on the right.