Alberts Nonverbal Communication Full Test Bank Chapter 5

Test Bank

Chapter 5: Nonverbal Communication

Multiple Choice

5.1. Nonverbal cues are especially important to the expression of

a. ideas.

b. language.

c. feelings.

d. structure.

Chapter: 05

Module: 5.1

Learning Objective: LO 5.1 Describe the important role of nonverbal communication in social interaction.

Topic: The Importance of Nonverbal Communication

Difficulty: Moderate

Skill: Understand the Concepts

5.2. Because people can use a wide array of nonverbal behaviors, nonverbal communication can be

a. straightforward and simple.

b. complex and ambiguous.

c. intentional and sporadic.

d. universal and solid.

Chapter: 05

Module: 5.1

Learning Objective: LO 5.1 Describe the important role of nonverbal communication in social interaction.

Topic: The Importance of Nonverbal Communication

Difficulty: Easy

Skill: Understand the Concepts

5.3. Some researchers argue that nonverbal communication occurs only when nonverbal behavior

a. involves gestures.

b. expresses intimacy.

c. has symbolic meaning.

d. is unintentional.

Chapter: 05

Module: 5.2

Learning Objective: LO 5.2 Define nonverbal communication.

Topic: What Is Nonverbal Communication?

Difficulty: Moderate

Skill: Understand the Concepts

6.4. Immediacy refers to _____.

a. how close people appear to be with each other

b. the degree of tension displayed by a person

c. the pitch and articulation of a person’s voice

d. the way a person uses time as a message

Chapter: 06

Module: 6.3

Learning Objective: LO 6.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Easy

Skill: Remember the Facts

5.5. Which of the following is an example of an artifact?

a. a person’s hairstyle

b. a person’s car

c. a hug between people

d. a change in pitch

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Moderate

Skill: Understand the Concepts

5.6. Gestures and posture are a form of the nonverbal code known as what?

a. paralinguistics

b. kinesics

c. proxemics

d. chronemics

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Moderate

Skill: Understand the Concepts

5.7. If you raise your hand to indicate you want to ask a question, which type of gesture are you using?

a. illustrator

b. emblem

c. regulator

d. adaptor

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Moderate

Skill: Understand the Concepts

5.8. Which of the following are the primary channels for transmitting emotion?

a. chronemics

b. artifacts

c. social distances

d. facial expressions

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Moderate

Skill: Understand the Concepts

5.9. Yuriko went on a walk through the park and saw a dog. When Yuriko described the dog, she held out her hands a few feet apart to show the dog’s size. This is an example of which type of gesture?

a. regulator

b. illustrator

c. emblem

d. adaptor

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Moderate

Skill: Apply What You Know

5.10. Rate, volume, pitch, and stress refer to the oral aspects of nonverbal communication known as

a. paralinguistics.

b. monolinguistics.

c. chronemics.

d. haptics.

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Easy

Skill: Remember the Facts

5.11. The sounds we utter that do not have the structure of language are known as

a. rhythms.

b. noises.

c. vocalizations.

d. proxemics.

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Easy

Skill: Remember the Facts

5.12. Preston shows up late for his first day of work. His new boss’s expectations for what kind of behavior have been violated?

a. chronemic

b. haptic

c. kinesic

d. proxemic

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Moderate

Skill: Apply What You Know

5.13. When you are having a text conversation with a friend while watching a movie, you are using time

a. monochronically.

b. polychronically.

c. multichronically.

d. trichronically.

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Moderate

Skill: Understand the Concepts

5.14. What kind of distance describes the space we use when interacting with friends and acquaintances?

a. intimate

b. private

c. personal

d. habitual

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Easy

Skill: Remember the Facts

5.15. In the United States, when people who are unfamiliar with each other interact, they maintain a distance of four to twelve feet apart. This is known as what kind of distance?

a. intimate

b. personal

c. social

d. public

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Moderate

Skill: Understand the Concepts

5.16. A doctor or a dentist uses what kind of touch at work?

a. professional

b. social-polite

c. love-intimate

d. demand

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Moderate

Skill: Understand the Concepts

5.17. In the United States, what kind of touch is more intimate than professional touch but is still considered impersonal?

a. functional

b. social-polite

c. love-intimate

d. demand

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Moderate

Skill: Understand the Concepts

5.18. When Sasha’s father speaks to her but she is distracted and looks around, he sometimes reaches out and turns her head so they make eye contact. Her father is using what type of touch?

a. functional touch

b. social-polite touch

c. love-intimate touch

d. demand touch

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Moderate

Skill: Apply What You Know

5.19. Skylar is talking to a few of her friends at a party. During the conversation, she leans toward the speaker to show she wishes to speak next. Which function of nonverbal behavior is she displaying?

a. communicating information

b. regulating interaction

c. signaling service-task functions

d. establishing social control

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Moderate

Skill: Apply What You Know

5.20. Louise glared at a noisy coworker who was being distracting. Which function of nonverbal behavior is she displaying?

a. signaling service-task functions

b. regulating interaction

c. expressing and managing intimacy

d. establishing social control

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Moderate

Skill: Apply What You Know

5.21. An organization that forbids employees from having tattoos is an example of regulating the nonverbal communication of its employees using what?

a. power

b. law

c. stereotypes

d. culture

Chapter: 05

Module: 5.4

Learning Objective: LO 5.4 Explain how nonverbal communication can both trigger and express prejudice and discrimination.

Topic: The Individual, Nonverbal Communication, and Society

Difficulty: Moderate

Skill: Apply What You Know

5.22. Jane makes a snap judgment about another student in her class based on the way he dresses and consciously decides to sit on the other side of the room from him. By doing so, she is nonverbally communicating

a. power.

b. social control.

c. prejudice.

d. ethics.

Chapter: 05

Module: 5.4

Learning Objective: LO 5.4 Explain how nonverbal communication can both trigger and express prejudice and discrimination.

Topic: The Individual, Nonverbal Communication, and Society

Difficulty: Moderate

Skill: Apply What You Know

5.23. While at work, Antoine talks to his subordinates in a patronizing tone. To communicate more ethically, he should consider if his nonverbal behavior would be perceived as

a. humorous.

b. demeaning.

c. multichanneled.

d. ambiguous.

Chapter: 05

Module: 5.5

Learning Objective: LO 5.5 Explain how nonverbal communication can be used to communicate unethically.

Topic: Ethics and Nonverbal Communication

Difficulty: Moderate

Skill: Apply What You Know

5.24. When verbal and nonverbal messages express the same meaning, the messages are

a. congruent.

b. contradictory.

c. parallel.

d. ambiguous.

Chapter: 05

Module: 5.6

Learning Objective: LO 5.6 Explain how you can improve your ability to interpret nonverbal behavior.

Topic: Improving Your Nonverbal Communication Skills

Difficulty: Easy

Skill: Remember the Facts

5.25. Pedro promised his brother that he’d let him play video games with him and his friend, but he used a sarcastic tone and rolled his eyes at his friend to show that he didn’t really mean it. Pedro’s verbal and nonverbal messages were

a. ethical.

b. unintentional.

c. congruent.

d. contradictory.

Chapter: 05

Module: 5.6

Learning Objective: LO 5.6 Explain how you can improve your ability to interpret nonverbal behavior.

Topic: Improving Your Nonverbal Communication Skills

Difficulty: Moderate

Skill: Apply What You Know

True/False

5.26. Nonverbal communication can be difficult to interpret because it is multichanneled.

Chapter: 05

Module: 5.1

Learning Objective: LO 5.1 Describe the important role of nonverbal communication in social interaction.

Topic: The Importance of Nonverbal Communication

Difficulty: Easy

Skill: Remember the Facts

5.27. The vast majority of scholars agree that nonverbal behavior is communicative only when it is intentional.

Chapter: 05

Module: 5.2

Learning Objective: LO 5.2 Define nonverbal communication.

Topic: What Is Nonverbal Communication?

Difficulty: Easy

Skill: Understand the Concepts

5.28. A yawn because someone is tired can be considered an involuntary bodily “output” rather than nonverbal communication.

Chapter: 05

Module: 5.2

Learning Objective: LO 5.2 Define nonverbal communication.

Topic: What Is Nonverbal Communication?

Difficulty: Moderate

Skill: Understand the Concepts

5.29. Gestures we use to manage our emotions are called adaptors.

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Easy

Skill: Remember the Facts

5.30. Nonverbal gestures typically have the same meaning across all cultures.

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Easy

Skill: Remember the Facts

5.31. Space between two people interacting may communicate intimacy or power.

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Easy

Skill: Remember the Facts

5.32. Regularly dieting, exercising, tanning, and changing one’s hair indicates a possible concern for artifacts in nonverbal communication.

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Moderate

Skill: Understand the Concepts

5.33. People only use verbal cues in communicating their own status and identities and in interpreting others’.

Chapter: 05

Module: 5.4

Learning Objective: LO 5.4 Explain how nonverbal communication can both trigger and express prejudice and discrimination.

Topic: The Individual, Nonverbal Communication, and Society

Difficulty: Easy

Skill: Remember the Facts

5.34. When deciding if your nonverbal communication is ethical, you should reflect on whether it contradicts your verbal messages.

Chapter: 05

Module: 5.5

Learning Objective: LO 5.5 Explain how nonverbal communication can be used to communicate unethically.

Topic: Ethics and Nonverbal Communication

Difficulty: Moderate

Skill: Understand the Concepts

5.35. When Anthony tells his teammate “nice catch” in a sarcastic tone after he misses a fly ball, his messages are congruent.

Chapter: 05

Module: 5.6

Learning Objective: LO 5.6 Explain how you can improve your ability to interpret nonverbal behavior.

Topic: Improving Your Nonverbal Communication Skills

Difficulty: Moderate

Skill: Apply What You Know

Fill-in-the-Blank

5.36. Nonverbal cues are _____, meaning that people exhibit nonverbal behavior all of the time.

Chapter: 05

Module: 5.1

Learning Objective: LO 5.1 Describe the important role of nonverbal communication in social interaction.

Topic: The Importance of Nonverbal Communication

Difficulty: Easy

Skill: Understand the Concepts

5.37. The nonverbal components of communication include all the messages that people transmit through means other than _____.

Chapter: 05

Module: 5.2

Learning Objective: LO 5.2 Define nonverbal communication.

Topic: What Is Nonverbal Communication?

Difficulty: Easy

Skill: Remember the Facts

5.38. Nonverbal _____ or signals are distinct, organized means of expression that consist of both symbols and rules for their use.

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Easy

Skill: Remember the Facts

5.39. Neal is at an auction and raises his hand when the auctioneer says, “Do I hear $5,000?” Neal’s use of this gesture is an example of a(n) _____.

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Moderate

Skill: Apply What You Know

5.40. The study of how people use spatial cues, including interpersonal distance, territoriality, and other space relationships, to communicate is called _____.

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Easy

Skill: Remember the Facts

5.41. Giving a brief hug to a coworker that you have come to know well when you run into them downtown is an example of _____ touch.

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Moderate

Skill: Understand the Concepts

5.42. At Andrea’s annual exam, her doctor touches her lymph nodes as part of her routine physical. Her doctor used nonverbal behavior to provide a(n) ___-task function.

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Moderate

Skill: Apply What You Know

6.43. _____ include speed, pitch, rhythm, vocal range, and articulation, or the qualities that make up the “music” of the human voice.

Chapter: 06

Module: 6.3

Learning Objective: LO 6.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Easy

Skill: Remember the Facts

5.44. When communicators use nonverbal cues that ridicule, derogate, or otherwise demean others, they run the risk of their behavior being viewed by others as _____.

Chapter: 05

Module: 5.5

Learning Objective: LO 5.5 Explain how nonverbal communication can be used to communicate unethically.

Topic: Ethics and Nonverbal Communication

Difficulty: Moderate

Skill: Understand the Concepts

5.45. _____ messages are verbal and nonverbal messages that send conflicting messages.

Chapter: 05

Module: 5.6

Learning Objective: LO 5.6 Explain how you can improve your ability to interpret nonverbal behavior.

Topic: Improving Your Nonverbal Communication Skills

Difficulty: Easy

Skill: Remember the Facts

Essay

5.46. Distinguish between what is communicative nonverbal behavior and what is not.

Chapter: 05

Module: 5.2

Learning Objective: LO 5.2 Define nonverbal communication.

Topic: What Is Nonverbal Communication?

Difficulty: Moderate

Skill: Understand the Concepts

5.47. Describe the five functions of nonverbal behaviors and provide an example of each function.

Chapter: 05

Module: 5.3

Learning Objective: LO 5.3 Define five nonverbal codes and explain the five functions of nonverbal messages.

Topic: Nonverbal Communication and the Individual

Difficulty: Moderate

Skill: Apply What You Know

5.48. Describe the relationship between nonverbal behavior and power. Be sure to address the role of identity and status in your answer.

Chapter: 05

Module: 5.4

Learning Objective: LO 5.4 Explain how nonverbal communication can both trigger and express prejudice and discrimination.

Topic: The Individual, Nonverbal Communication, and Society

Difficulty: Moderate

Skill: Understand the Concepts

5.49. Describe the negatives of unethical nonverbal behavior and how more ethical decisions can be made.

Chapter: 05

Module: 5.5

Learning Objective: LO 5.5 Explain how nonverbal communication can be used to communicate unethically.

Topic: Ethics and Nonverbal Communication

Difficulty: Moderate

Skill: Understand the Concepts

5.50. Identify and give examples of two ways to improve nonverbal communication skills.

Chapter: 05

Module: 5.6

Learning Objective: LO 5.6 Explain how you can improve your ability to interpret nonverbal behavior.

Topic: Improving Your Nonverbal Communication Skills

Difficulty: Moderate

Skill: Understand the Concepts