Adler Nonverbal Communication Test Bank Answers Ch.7

Type: multiple choice question

Title: Chapter 7 Question 1

1) The process of conveying messages without using words is the definition of

Page reference: CHARACTERISTICS OF NONVERBAL COMMUNICATION

a. nonverbal communication

b. ambiguous communication

c. anti-vocal communication

d. interpretive communication

Type: multiple choice question

Title: Chapter 7 Question 2

2) Nonverbal communication includes messages expressed through ____________ means.

Page reference: CHARACTERISTICS OF NONVERBAL COMMUNICATION

a. unemotional

b. nonvocal

c. non-relational

d. nonlinguistic

Type: multiple choice question

Title: Chapter 7 Question 3

3) Which part of the brain governs nonverbal communication?

Page reference: CHARACTERISTICS OF NONVERBAL COMMUNICATION

a. critical thinking

b. limbic

c. cerebrum

d. optic nerve

Type: multiple choice question

Title: Chapter 7 Question 4

4) Which of the following is NOT true about nonverbal communication?

Page reference: CHARACTERISTICS OF NONVERBAL COMMUNICATION

a. It can be unintentional

b. You can avoid it

c. It is ambiguous

d. It conveys emotion

Type: multiple choice question

Title: Chapter 7 Question 5

5) Compared to verbal communication, nonverbal communication has ____________.

Page reference: CHARACTERISTICS OF NONVERBAL COMMUNICATION

a. more conscious intention

b. more ambiguity

c. fewer dimensions

d. less continuous flow

Type: multiple choice question

Title: Chapter 7 Question 6

6) People with nonverbal learning disorder (NVLD) might

Page reference: CHARACTERISTICS OF NONVERBAL COMMUNICATION

a. have trouble understanding sarcastic or humorous statements

b. be reluctant to communicate when they are nervous

c. have trouble processing text

d. prefer to experience new social situations often

Type: multiple choice question

Title: Chapter 7 Question 7

7) The expectancy violation theory helps explain

Page reference: CHARACTERISTICS OF NONVERBAL COMMUNICATION

a. how our expectation of how others should behave around us affects our responses to them

b. why nonverbal violations are often perceived negatively

c. why people lean in expectantly when someone tells a secret

d. how we articulate social rules to others

Type: multiple choice question

Title: Chapter 7 Question 8

8) Expressions that reflect an emotional state are called ____________.

Page reference: CHARACTERISTICS OF NONVERBAL COMMUNICATION

a. disfluencies

b. illustrators

c. affect displays

d. manipulators

Type: multiple choice question

Title: Chapter 7 Question 9

9) Dressing up to go to a party is an example of how nonverbal communication helps with

Page reference: CHARACTERISTICS OF NONVERBAL COMMUNICATION

a. affect displays

b. identity management

c. social media presence

d. emotional intelligence

Type: multiple choice question

Title: Chapter 7 Question 10

10) “The margin should be one inch,” Sandra tells Anthony while holding her thumb and index finger an inch apart. Which nonverbal function is Carla using?

Page reference: FUNCTIONS OF NONVERBAL COMMUNICATION

a. regulating

b. complementing

c. substituting

d. repeating

Type: multiple choice question

Title: Chapter 7 Question 11

11) Lee is trying to show her friend the dent in her car's front bumper from a recent traffic accident. "See, it's next to the license plate," she says. To nonverbally communicate her message through the function of repeating, Lee should ____________.

Page reference: FUNCTIONS OF NONVERBAL COMMUNICATION

a. say, "See, it's next to the license plate," again

b. point at the dent

c. smile while she's speaking

d. put verbal emphasis on the word "next"

Type: multiple choice question

Title: Chapter 7 Question 12

12) Julio asked Dolores how her day at work was. She answered him by shrugging her shoulders. Which nonverbal function is Dolores using?

Page reference: FUNCTIONS OF NONVERBAL COMMUNICATION

a. Substituting

b. Accenting

c. Repeating

d. Complementing

Type: multiple choice question

Title: Chapter 7 Question 13

13) Eddy agrees with something his friend Ronald just said about the basketball game. To nonverbally communicate his agreement through the function of substituting, Eddy should ____________.

Page reference: FUNCTIONS OF NONVERBAL COMMUNICATION

a. restate Ronald's point in his own words

b. scratch his chin thoughtfully

c. nod his head

d. smile while telling Ronald he agrees

Type: multiple choice question

Title: Chapter 7 Question 14

14) Jay is running late for an important business meeting. As he is boarding a bus to go to work, a man holding a clipboard runs up to him and says, "Wait! Would you like to sign my petition?" Jay frowns angrily at the man, shakes his head, and boards the bus without saying a word. Which function of nonverbal communication is Jay using?

Page reference: FUNCTIONS OF NONVERBAL COMMUNICATION

a. Substituting

b. Contradicting

c. Emphasizing

d. Repeating

Type: multiple choice question

Title: Chapter 7 Question 15

15) Nonverbal behaviors that reinforce the content of a verbal message with gestures are called

Page reference: FUNCTIONS OF NONVERBAL COMMUNICATION

a. accompanying behavior

b. accenting behavior

c. complementing behaviors

d. substituting behavior

Type: multiple choice question

Title: Chapter 7 Question 16

16) Zach thinks he should get to eat the last slice of pizza because he paid for the pizza. "It's my pizza," he says to his friends. To nonverbally communicate his message through the function of accenting, Zach should ____________.

Page reference: FUNCTIONS OF NONVERBAL COMMUNICATION

a. shout as loudly as possible

b. push his friends away from the pizza

c. smile while he's speaking

d. put verbal emphasis on the word "my"

Type: multiple choice question

Title: Chapter 7 Question 17

17) A rising intonation, then a falling intonation, followed by a drawing out the final syllable of the clause at the end of a statement (like the sound you make when you finish a sentence) is a common form of communication ____________.

Page reference: FUNCTIONS OF NONVERBAL COMMUNICATION

a. disfluency

b. regulating

c. repeating

d. substituting

Type: multiple choice question

Title: Chapter 7 Question 18

18) Carla and Jorge make plans to have a quiet weekend in their apartment. Promptly at 9 p.m. Saturday night, Carla's parents arrive for a surprise weekend visit. Startled, Carla stares at her parents and says in a monotone and a frown, “Hi, it's sure great to see you." Which function of nonverbal communication is Carla likely using?

Page reference: FUNCTIONS OF NONVERBAL COMMUNICATION

a. Contradicting

b. Accenting

c. Regulating

d. Repeating

Type: multiple choice question

Title: Chapter 7 Question 19

19) Research shows that most people have a ________ percent chance of identifying when someone is lying to us.

Page reference: FUNCTIONS OF NONVERBAL COMMUNICATION

a. 20

b. 40

c. 50

d. 15

Type: multiple choice question

Title: Chapter 7 Question 20

20) The tendency to think that others are lying to you means that you have a

Page reference: FUNCTIONS OF NONVERBAL COMMUNICATION

a. truth bias

b. deception bias

c. common sense bias

d. guilt bias

Type: multiple choice question

Title: Chapter 7 Question 21

21) The study of body movement, facial expression, gesture, and posture is called ____________.

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. chronemics

b. haptics

c. kinesics

d. paralanguage

Type: multiple choice question

Title: Chapter 7 Question 22

22) Which of the following characteristics is a quality of nonvocal nonverbal communication?

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. Loudness

b. Posture

c. Pitch

d. Word choice

Type: multiple choice question

Title: Chapter 7 Question 23

23) Postural cues are nonverbal signs for

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. confidence

b. self-concept

c. mirroring behaviors

d. emotional intelligence

Type: multiple choice question

Title: Chapter 7 Question 24

24) Which of the following behaviors is an example of a manipulator?

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. Tapping a classmate's shoulder

b. Raising your hand to answer a question

c. Picking at your fingernails

d. Winking at your friend

Type: multiple choice question

Title: Chapter 7 Question 25

25) Which of the following behaviors has been identified by researchers as one of the main ways people feel connected?

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. Holding hands

b. Avoiding eye contact

c. Making eye contact

d. Written communication

Type: multiple choice question

Title: Chapter 7 Question 26

26) There is remarkable similarity in the way people around the world express

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. rudeness

b. emotions

c. hunger

d. love

Type: multiple choice question

Title: Chapter 7 Question 27

27) Combinations of two or more expressions showing different emotions are called

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. emblems

b. behavioral manipulators

c. affect blends

d. behavioral illustrators

Type: multiple choice question

Title: Chapter 7 Question 28

28) Which of the following nonverbal behaviors is least likely to be misinterpreted cross-culturally?

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. Maintaining social distance

b. Making direct eye contact

c. Smiling

d. Avoiding direct eye contact

Type: multiple choice question

Title: Chapter 7 Question 29

29) Which nonverbal behavior is an example of paralanguage?

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. speaking loudly to emphasize your anger

b. pointing to show someone where to look

c. rearranging the furniture in the room for better communication

d. hugging a friend when she’s feeling down

Type: multiple choice question

Title: Chapter 7 Question 30

30) Which of the following is considered an appearance factor that can be used to convey economic status, educational level, athletic ability, interests, and more?

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. space

b. touch

c. clothing

d. eye contact

Type: multiple choice question

Title: Chapter 7 Question 31

31) People wearing this color are usually viewed as more attractive

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. red

b. yellow

c. green

d. blue

Type: multiple choice question

Title: Chapter 7 Question 32

32) When it comes to getting hired, people with __________ are less likely to get a job.

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. braided hair

b. visible tattoos

c. noticeable disabilities

d. revealing clothing

Type: multiple choice question

Title: Chapter 7 Question 33

33) The study of touch is called ____________.

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. chronemics

b. paralanguage

c. kinesics

d. haptics

Type: multiple choice question

Title: Chapter 7 Question 34

34) Personal distance is defined as the space ____________ away from another person.

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. zero to 18 inches

b. 18 inches to 4 feet

c. 4 to 12 feet

d. inside arm’s length

Type: multiple choice question

Title: Chapter 7 Question 35

35) The space 4 to 12 feet away from a person is defined as __________.

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. intimate distance

b. personal distance

c. public distance

d. social distance

Type: multiple choice question

Title: Chapter 7 Question 36

36) According to social scientist Edward Hall, allowing someone to move into your ____________ is a sign of trust.

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. personal space

b. intimate space

c. apartment space

d. social media space

Type: multiple choice question

Title: Chapter 7 Question 37

37) Adriana always sits in a seat next to the window in French class. One day, Andrew sits in that seat. Adriana gets upset with Andrew for taking the seat that she normally sits in. Which nonverbal concept does this situation describe?

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. Environment

b. Haptics

c. Territory

d. Kinesics

Type: multiple choice question

Title: Chapter 7 Question 38

38) How companies structure the ____________ has a direct impact on productivity and communication at work.

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. physical environment

b. social media environment

c. work flow

d. professional development

Type: multiple choice question

Title: Chapter 7 Question 39

39) The study of how humans use and structure time is called __________.

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. paralanguage

b. chronemics

c. haptics

d. proxemics

Type: multiple choice question

Title: Chapter 7 Question 40

40) Iris is studying abroad this semester, and she doesn't want to be out of touch with the culture of the country she's visiting. Which of the following observations of nonverbal behavior would suggest to her that the culture there is polychronic?

Page reference: TYPES OF NONVERBAL COMMUNICATION

a. Students line up outside classrooms shortly before lectures

b. Students pack their bags to leave as soon as lectures end

c. Students take detailed notes during lectures

d. Students stay in class after lectures have finished

Type: multiple choice question

Title: Chapter 7 Question 41

41) Imagine two diplomats, one from the Middle East and one from the U.S. While talking, the Middle Easterner keeps moving forward to close the gap that feels wide to them. The diplomat from the U.S. does not back away, even though he is uncomfortable. The ability to adapt behaviors to social norms of other countries is known as

Page reference: INFLUENCES ON NONVERBAL COMMUNICATION

a. nonverbal convergence

b. emotional intelligence

c. behavioral manipulators

d. cultural communicators

Type: multiple choice question

Title: Chapter 7 Question 42

42) The term that explains how different cultures monitor different nonverbal cues is called

Page reference: INFLUENCES ON NONVERBAL COMMUNICATION

a. cultural appropriation

b. paralaguage

c. nonverbal focus

d. social cues

Type: multiple choice question

Title: Chapter 7 Question 43

43) Forming a thumb and forefinger in a circle with the other three fingers spread out means ____________ in France.

Page reference: INFLUENCES ON NONVERBAL COMMUNICATION

a. This is okay

b. Please give me money

c. This is worthless

d. Please stop

Type: multiple choice question

Title: Chapter 7 Question 44

44) Most scholars agree that __________ factors more heavily influence how men and women behave rather than biological factors.

Page reference: INFLUENCES ON NONVERBAL COMMUNICATION

a. social

b. historical

c. physiological

d. psychological

Type: multiple choice question

Title: Chapter 7 Question 45

45) What has the most influence on stereotypes when it comes to gender and nonverbal communication?

Page reference: INFLUENCES ON NONVERBAL COMMUNICATION

a. socialization

b. media portrayals

c. parents

d. peers

Type: multiple choice question

Title: Chapter 7 Question 46

46) What is the primary reason that women tend to demonstrate greater sensitivity than men to nonverbal cues?

Page reference: INFLUENCES ON NONVERBAL COMMUNICATION

a. Because men have had equal power as women.

b. Because women have historically had less power than men.

c. Because women have historically had more power than men.

d. Because men did not have an incentive to read nonverbal cues if women do it more often.

Type: multiple choice question

Title: Chapter 7 Question 47

47) The best thing you can do to improve your nonverbal communication skills is

Page reference: INFLUENCES ON NONVERBAL COMMUNICATION

a. try different approaches when you meet new people

b. ask others what nonverbal signals they prefer

c. become aware of the signals you and others send nonverbally

d. be more polychronic

Type: fill-in-blank

Title: Chapter 7 Question 48

48) Emotions are conveyed nonverbally with facial expressions, body movements, and vocal traits known as _______ displays.

Type: fill-in-blank

Title: Chapter 7 Question 49

49) Deliberate gestures with precise meanings, known to virtually all members of a cultural group are called _______.

Type: fill-in-blank

Title: Chapter 7 Question 50

50) _______________are nonverbal behaviors that accompany and support verbal messages, such as scratching your head when searching for an answer.

Type: fill-in-blank

Title: Chapter 7 Question 51

51) If you tend to assume that people are being honest with you, you are said to have a(n) _______ bias.

Type: fill-in-blank

Title: Chapter 7 Question 52

52) ____ contact is one of the first forms of communication we experience as newborns.

Type: fill-in-blank

Title: Chapter 7 Question 53

53) Social scientists use the term ___________ to describe nonverbal cues like, rate and tone of voice, that are audible.

Type: fill-in-blank

Title: Chapter 7 Question 54

54) Vocal interruptions such as stammering and use of “uh,” “um,” and “er” are called _____________.

Type: fill-in-blank

Title: Chapter 7 Question 55

55) The distance zone that has a range of 12 feet to 25 feet and beyond is _________ space.

Type: fill-in-blank

Title: Chapter 7 Question 56

56) Cultures that allow for flexible schedules in which multiple tasks are pursued at the same time are said to be __________.

Type: fill-in-blank

Title: Chapter 7 Question 57

57) The tendency of younger Americans to use statements that end with a rise in pitch is called often use _____.

Type: fill-in-blank

Title: Chapter 7 Question 58

58) Vocal _____ is the tendency to end words in a guttural rumble.

Type: matching question

Title: Chapter 7 Question 59

59) Drag and drop items on the left to the corresponding item on the right.

Type: matching question

Title: Chapter 7 Question 60

60) Drag and drop items on the left to the corresponding item on the right.