Test Questions & Answers Ch.18 Work Teams And Team Building

Chapter 18: Work Teams and Team Building

True/False

1. A team can be defined as small group of people committed to a common purpose, who possess complimentary skills and who have agreed on specific performance goals for which the team members hold themselves mutually accountable.

<Complexity: Easy>

<Subject: Teams, Chapter 18>

1. Teams can be organized into the following four categories: (1) work teams, (2) primary teams, (3) project teams, and (4) maintenance teams.

<Complexity: Easy>

<Subject: Types of Teams, Chapter 18>

1. By using virtual teams, organizations can assign the right person to the job, regardless of where they live.

<Complexity: Moderate>

<Subject: Virtual Teams, Chapter 18>

1. Barriers to effective teamwork fall within four categories: (1) lack of management support, (2) lack of resources, (3) lack of leadership, and (4) lack of training.

<Complexity: Easy>

<Subject: Barriers to Effective Teamwork, Chapter 18>

5. New information causes a potential team to redefine and enrich its understanding of the performance challenge, thereby helping the team shape a common purpose, state clearer goals, and improve on its common approach.

<Complexity: Easy>

<Subject: Building Team Performance, Chapter 18>

6. In order for virtual teams to be successful, members must be fully committed to the team purpose and to each team member, must want their collaborative work to be successful, and be willing to go the extra mile.

<Complexity: Moderate>

<Subject: Virtual Teams, Chapter 18>

Multiple Choice

1. Which team’s tasks are non-repetitive in nature and involve considerable application of knowledge, judgment, and expertise, and as such draws its members from different disciplines and functional units so that specialized expertise can be applied to the task(s) at hand?

[1] Work team

[2] Parallel team

[3] Project team

[4] Management team

<Complexity: Easy>

<Subject: Types of Teams, Chapter 18>

8. People that call themselves teams but don’t take the risks of conflict, joint work products, or collective action necessary to build a common purpose, set goals, approach, and mutual accountability are at best:

[1] cliques.

[2] committees.

[3] coalitions.

[4] pseudoteams

<Complexity: Moderate>

<Subject: Building Team Performance, Chapter 18>

9. Who is the hub of the team management wheel and often acts in the main role of team leader, although all team members need to contribute to the activity?

[1] Linker

[2] Controller

[3] Creator

[4] Assessor

<Complexity: Easy>

<Subject: Building Team Performance, Chapter 18>

10. Which type of team involves employees, not managers, deciding how to carry out tasks, allocating the work within the team, and making decisions?

[1] Parallel team

[2] Self-managing team

[3] Project team

[4] Management team

<Complexity: Easy>

<Subject: Types of Teams, Chapter 18>