Test Bank Docx Rational Work Design Ch3

Chapter 3: Rational work design

Test Bank

Type: multiple choice question

Title: Chapter 03 Question 01

1) The idea that organizations can be managed in a similar way to designing a machine is most associated with which perspective of management and organization?

a. Social perspective

b. Individual perspective

c. Rational perspective

d. Alternative perspective

Type: fill-in-blank

Title: Chapter 03 Question 02

2) The exchange of labour in return for a wage is known as the ______ wage-labour relationship.

Type: multiple choice question

Title: Chapter 03 Question 03

3) According to Karl Marx, in the capitalist working relationship workers offer their labour in return for which of the following?

a. Conflict

b. Co-operation

c. Wages

d. Soldiering

Type: multiple choice question

Title: Chapter 03 Question 04

4) According to Karl Marx, which of the following is inevitable in the capitalist working relationship?

a. Harmony

b. Autonomy

c. Co-operation

d. Conflict

Type: true-false

Title: Chapter 3 Question 05

5) Before the factory system, workers tended to be independent manufacturers who had less autonomy over their work.

a. True

b. False

Type: multiple response question

Title: Chapter 03 Question 06

6) Which of the following are reasons why management might introduce rational work design? Please select all that apply.

a. To increase worker autonomy

b. To increase control over workers

c. To increase the craft skills of the workers

d. To increase the efficiency of workers

Type: matching question

Title: Chapter 03 Question 07

7) Match the following ways in which Taylor feared the power of workers to their description.

Type: true-false

Title: Chapter 3 Question 08

8) A central assumption held by Taylor was that organizations and workers within organizations should operate like machines.

a. True

b. False

Type: multiple response question

Title: Chapter 03 Question 09

9) Which of the following are features of scientific management? Please select all that apply.

a. Division of labour

b. Time and motion study

c. Scientific selection of employees

d. Rule of thumb

Type: fill-in-blank

Title: Chapter 03 Question 10

10) The design of tools and work environments to best fit the movements of the human body is known as _______________.

Type: multiple response question

Title: Chapter 03 Question 11

11) Which of the following are key differences between the work of the Gilbreths and that of Taylor? Please select all that apply.

a. Reducing unnecessary movements

b. Making work more efficient

c. Minimizing worker fatigue

d. Concern for the mental wellbeing of workers

Type: multiple choice question

Title: Chapter 03 Question 12

12) Which of the following best sums up Lillian Gilbreth’s approach to work design?

Type: true-false

Title: Chapter 3 Question 13

13) With scientific management, knowledge of the labour process moves from the workers to management.

a. True

b. False

Type: multiple choice question

Title: Chapter 03 Question 14

14) Which of the following best describes the early reactions to Taylorism?

a. It was welcomed and adopted universally

b. It was treated with caution and hostility by factory owners

c. It was recommended for all US government factories

d. It won Taylor a Nobel Peace Prize

Type: fill-in-blank

Title: Chapter 03 Question 15

15) Economies of scale introduced by the assembly line allowed for the mass _____ and mass consumption of cars to take place.

Type: multiple choice question

Title: Chapter 03 Question 16

16) Which of the following best explains the reason for Henry Ford’s reported statement that a customer could have a Model T in any colour ‘as long as it’s black’?

a. Black was Ford’s favourite colour

b. Unions would demand extra wages for producing the car in a variety of colours

c. Black paint was much cheaper than other colours

d. A standard product increases the efficiency of the assembly line

Type: fill-in-blank

Title: Chapter 03 Question 17

17) Critics of rational work design, such as Charlie Chaplin, suggested that the monotonous, boring nature of assembly line work led to workers becoming like ‘----- in the machine’_______________.

Type: multiple response question

Title: Chapter 03 Question 19

19) In which of the following circumstances is rational work design most suitable? Please select all that apply.

a. When a standard product is being made

b. In an uncertain and changeable environment

c. In niche product markets where customers demand a range of flexible product options

d. Where a regular and predictable task is being performed

Type: fill-in-blank

Title: Chapter 03 Question 20

20) Braverman’s critique of Taylorism for taking away the craft knowledge of workers is known as the _________ thesis.

Type: multiple choice question

Title: Chapter 3 Question 21

21) Which of the following best describes the contemporary development of Fordism which uses technology to maintain efficiency but also bring more flexibility into the manufacturing process?

a. Post-bureaucracy

b. Post-Fordism

c. Pre-Fordism

d. Neo-Fordism

Type: true-false

Title: Chapter 03 Question 22

22) Post-Fordist work is characterised by a wide variety of tasks with a low level of discretion.

a. True

b. False

Type: matching question

Title: Chapter 03 Question 23

23) Match the following modes of production with their most appropriate example within the food industry.