Test Bank Answers Organizations And Culture Chapter 14 2e - Organizational Behavior Skill-Based 2e Test Bank by Christopher P. Neck. DOCX document preview.
Chapter 14: Organizations and Culture
Test Bank
Multiple Choice
1. Which term below is defined as a pattern of shared norms, rules, values, and beliefs that guide the attitudes and behaviors of its employees?
A. organizational communication
B. organizational vision
C. organizational culture
D. organizational mission
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: What is Organizational Culture?
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
2. What are the two main components of organizational culture?
A. micro and macro culture
B. internal and external culture
C. centralized and decentralized culture
D. observable and unobservable culture
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: Components of Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
3. ______ refers to the components of culture that we can see in an organization.
A. Competing culture
B. Observable culture
C. Clan culture
D. Unobservable culture
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Components of Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
4. Personal appearances and dress codes, processes and structures, behaviors and attitudes, and artifacts of the culture, such as awards, myths, and stories are all examples of ______.
A. observable culture
B. competing culture
C. unobservable culture
D. market culture
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: Components of Culture
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
5. ______ consists of the components that lie beneath the surface of an organization, such as company values and assumptions.
A. Competing culture
B. Observable culture
C. Hierarchy culture
D. Unobservable culture
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Components of Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
6. Which tool below provides a means to identify, measure, and change culture?
A. competing values framework
B. values principals framework
C. ethics structure framework
D. challenging worth framework
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: The Competing Values Framework
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
7. Expectations, relationships, beliefs, body language, and roles are all examples of ______ components of culture.
A. competing
B. unobservable
C. observable
D. adhocracy
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: Components of Culture
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
8. Of the competing values framework, the ______ culture exhibits a combination of stability and an internal focus.
A. hierarchy
B. adhocracy
C. market
D. clan
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: The Competing Values Framework
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
9. Based on the competing values framework, which type of culture is a welcoming place, where employees openly share and form strong personal relationships, leaders tend to be perceived as mentors and coaches who focus on bringing out the best in each of their employees, and the success of the company is gauged against the performance and satisfaction of their employees?
A. the hierarchy culture
B. the adhocracy culture
C. the market culture
D. the clan culture
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: The Competing Values Framework
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
10. Based on the competing values framework, which type of culture is positioned under the control and stability dimension, but places more emphasis on interactions conducted outside the organization with a view to increasing company competitiveness?
A. the hierarchy culture
B. the adhocracy culture
C. the market culture
D. the clan culture
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: The Competing Values Framework
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
11. Based on the competing values framework, the ______ culture focuses on flexibility and discretion with an external emphasis. These organizations are fast moving and the quickest to adapt to changing markets.
A. hierarchy
B. adhocracy
C. market
D. clan
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: The Competing Values Framework
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
12. Tom Chappell founded his company, which produces all-natural toothpastes, soaps, and related hygiene products, on the basis of developing strong relationships with a number of stakeholders, including employees, customers, suppliers, the community, and the environment. Which type of culture from the competing values framework best describes Tom’s company?
A. hierarchy
B. adhocracy
C. market
D. clan
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Application
Answer Location: The Competing Values Framework
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
13. Bridget has a company that is externally focused and highly controlled. She feels that she needs to pressure her employees to perform in a demanding work environment in order to get the results she needs to beat the competition. Bridget’s company would fit into which type of culture of the competing values framework?
A. hierarchy
B. adhocracy
C. market
D. clan
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Application
Answer Location: The Competing Values Framework
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
14. Oliver works in a place that has a formal chain of command and is internally focused. His manager, Amelia, uses her position to manage her employees and to emphasize the importance of efficiency, productivity, and organization in the day-to-day running of operations. Oliver and Amelia work for a company that fits which type of culture?
A. hierarchy
B. adhocracy
C. market
D. clan
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Application
Answer Location: The Competing Values Framework
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
15. Which term below is described as identifiable elements of an organization, which provide members and outsiders with a better understanding of its culture?
A. stories
B. artifacts
C. symbols
D. rituals
Learning Objective: 14.2: Discuss the various artifacts of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Artifacts of Organizational Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
16. ______ are tales based on real organizational experiences that have been passed down to become legends over time.
A. Stories
B. Ceremonies
C. Symbols
D. Rituals
Learning Objective: 14.2: Discuss the various artifacts of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Artifacts of Organizational Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
17. Lillian is helping the new guy, Arthur, become more acquainted with his new job. She explains how it is important to take initiative by telling him about Sam who used to work for their company many years ago. After listening to Lillian, Arthur had a better understanding of what his new company expected from him. Lillian used which type of organizational culture artifact?
A. ceremonies
B. rituals
C. symbols
D. stories
Learning Objective: 14.2: Discuss the various artifacts of organizational culture.
REF: Cognitive Domain: Application
Answer Location: Artifacts of Organizational Culture
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
18. Whether people in an office dress casual or formal is representative of which organizational culture artifact?
A. symbol
B. ritual
C. ceremony
D. story
Learning Objective: 14.2: Discuss the various artifacts of organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: Artifacts of Organizational Culture
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
19. Which organizational culture artifact below is defined as objects that express meaning about a culture?
A. stories
B. ceremonies
C. symbols
D. rituals
Learning Objective: 14.2: Discuss the various artifacts of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Artifacts of Organizational Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
20. When the new CEO took over, Indestructible Insurance saw several quick changes. The new CEO got rid of organizational layers, making everyone’s job seem more significant, and he changed to a more casual dress code. These changes are ______ that the CEO was trying to create a more empowering culture.
A. ceremonies
B. symbols
C. stories
D. rituals
Learning Objective: 14.2: Discuss the various artifacts of organizational culture.
REF: Cognitive Domain: Application
Answer Location: Artifacts of Organizational Culture
Difficulty Level: Hard
TOP: AACSB Standard: Systems and processes in organizations
21. Which organizational culture artifact below is defined as formalized actions and planned routines?
A. stories
B. ceremonies
C. symbols
D. rituals
Learning Objective: 14.2: Discuss the various artifacts of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Artifacts of Organizational Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
22. If every Monday at 9:00 a.m., the entire staff of a company gathers in a large hall for a question and answer session with the CEO, then this would be described as which kind of organizational culture artifact?
A. story
B. ceremony
C. symbol
D. ritual
Learning Objective: 14.2: Discuss the various artifacts of organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: Artifacts of Organizational Culture
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
23. ______ are events that reinforce the relationship between employees and the organization.
A. stories
B. ceremonies
C. symbols
D. rituals
Learning Objective: 14.2: Discuss the various artifacts of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Artifacts of Organizational Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
24. Every year there is the annual awarding of the coveted “Salesperson of the Year Award,” which recognizes and rewards outstanding work. Owen and Hazel are neck and neck and are working extra hard to win this year’s award. This is an example of which organizational culture artifact?
A. story
B. ceremony
C. symbol
D. ritual
Learning Objective: 14.2: Discuss the various artifacts of organizational culture.
REF: Cognitive Domain: Application
Answer Location: Artifacts of Organizational Culture
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
25. ______ is defined as certain words or metaphors and expressions specific to an organization.
A. Organizational mission
B. Organizational vision
C. Decoding and encoding
D. Organizational language
Learning Objective: 14.2: Discuss the various artifacts of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Artifacts of Organizational Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
26. Meeting spaces in the buildings have names rather than room numbers, and employees have given meetings that occur in certain rooms corresponding names. For example, meetings that happen in the Tyson room are referred to as boxing matches. This is an example of what type of artifact of organizational culture?
A. stories
B. organizational language
C. rituals
D. ceremonies
Learning Objective: 14.2: Discuss the various artifacts of organizational culture.
REF: Cognitive Domain: Application
Answer Location: Artifacts of Organizational Culture
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
27. Jen and Chris are new employees at Louisiana State University (LSU). Everywhere they go on campus, they are greeted with the expression “Geaux Tigers” (Go Tigers). At first they did not know what to make of this greeting, but after a while they realized it was the way members of LSU made each other feel welcome and at home. This “Geaux Tigers” expression is an example of ______.
A. stories
B. organizational language
C. rituals
D. ceremonies
Learning Objective: 14.2: Discuss the various artifacts of organizational culture.
REF: Cognitive Domain: Application
Answer Location: Artifacts of Organizational Culture
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
28. What are the two major functions of organizational culture imperative to an organization’s survival called?
A. environmental diversification and internal diversification
B. internal adaptation and external integration
C. macro diversification and micro integration
D. external adaptation and internal integration
Learning Objective: 14.3: Identify the functions of organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: Functions of Organizational Culture
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
29. ______ is the way an organization reacts to outside influences.
A. Micro integration
B. External adaptation
C. Environmental diversification
D. Internal integration
Learning Objective: 14.3: Identify the functions of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Functions of Organizational Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
30. To achieve ______ to its environment, the organization must arrive at some basic shared assumptions about its mission and strategy, about the goals, tasks, and methods the organization needs to achieve, and about ways of managing both success and failure.
A. environmental diversification
B. internal integration
C. macro diversification
D. external adaptation
Learning Objective: 14.3: Identify the functions of organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: Functions of Organizational Culture
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
31. ______ is the process of creating a shared identity among employees by adopting a common language, group boundaries, an accepted distribution of power and status, and norms of trust, rewards, and punishment.
A. External adaptation
B. Internal integration
C. Merger hindrance
D. Change hindrance
Learning Objective: 14.3: Identify the functions of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Functions of Organizational Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
32. Recently a competitor entered Oliver’s market. In response, Oliver sat down with employees to reinforce the mission of his company and prioritize how to respond to the competition. Oliver’s reaction to the competitor can be described as ______.
A. external adaptation
B. internal integration
C. artifacts
D. change hindrance
Learning Objective: 14.3: Identify the functions of organizational culture.
REF: Cognitive Domain: Application
Answer Location: Functions of Organizational Culture
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
33. Myron is filling in Adeline, the new girl, about how business is run in his company. He tells Adeline about the Friday evening happy hours, the misunderstanding box, and the special lingo they use to shortcut long explanations. Myron is participating in which organizational concept below?
A. external adaptation
B. internal integration
C. artifact integration
D. change hindrance
Learning Objective: 14.3: Identify the functions of organizational culture.
REF: Cognitive Domain: Application
Answer Location: Functions of Organizational Culture
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
34. ______ are cultural obstacles that impede progress and make it difficult for the organization to adapt to different situations.
A. Change hindrances
B. Diversity hindrances
C. Mission hindrances
D. Mergers and acquisitions hindrances
Learning Objective: 14.3: Identify the functions of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Potential Dysfunctions of Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
35. Examples of ______ are ineffective communication with employees, unclear processes and procedures, disorganized leadership, failure to involve employees, and inadequate resources.
A. change hindrances
B. diversity hindrances
C. mission hindrances
D. mergers and acquisitions hindrances
Learning Objective: 14.3: Identify the functions of organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: Potential Dysfunctions of Culture
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
36. ______ are cultural obstacles that limit the range of employee demographics in organizations.
A. Change hindrances
B. Diversity hindrances
C. Mission hindrances
D. Mergers and acquisitions hindrances
Learning Objective: 14.3: Identify the functions of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Potential Dysfunctions of Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
37. ______ are cultural obstacles that make it difficult for two organizations to join together.
A. Change hindrances
B. Diversity hindrances
C. Mission hindrances
D. Mergers and acquisitions hindrances
Learning Objective: 14.3: Identify the functions of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Potential Dysfunctions of Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
38. Mismatched cultures or executive power struggles can be the result of which kind of organizational cultural hindrance?
A. change hindrances
B. diversity hindrances
C. mission hindrances
D. mergers and acquisitions hindrances
Learning Objective: 14.3: Identify the functions of organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: Potential Dysfunctions of Culture
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
39. Recently, Lucy’s Market joined her competitor, Lemons. Lucy thought that it would be a great idea to reap the rewards of her biggest market adversary. However, her company is finding it difficult to join together with the Lemons. She feels there is a major “culture clash” between the two businesses. Which organizational hindrance does this describe?
A. change hindrances
B. diversity hindrances
C. mission hindrances
D. mergers and acquisitions hindrances
Learning Objective: 14.3: Identify the functions of organizational culture.
REF: Cognitive Domain: Application
Answer Location: Potential Dysfunctions of Culture
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
40. Which type of culture focuses on supporting employees’ strengths, increasing morale, and providing rewards for good work?
A. market
B. clan
C. positive organizational
D. communal
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Knowledge
Answer Location: Positive Organizational Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
41. In which type of culture are employees active in decision-making and kept informed of the organization’s vision and direction. Given this, they tend to be productive, engaged, and committed to the company?
A. ethical
B. fragmented
C. positive organizational
D. communal
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Comprehension
Answer Location: Positive Organizational Culture
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
42. Which culture environment is home to employees who tend to think alike, are happy to share knowledge, and have a clear focus on the direction of the task?
A. ethical
B. fragmented
C. positive organizational
D. communal
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Knowledge
Answer Location: Communal Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
43. Which type of culture is found in companies where employees tend to keep to themselves, avoid socializing, and work as individuals rather than part of a team?
A. ethical
B. fragmented
C. positive organizational
D. communal
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Knowledge
Answer Location: Fragmented Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
44. Jason, a computer programmer who often spends long periods of time working alone, is nervous about his company’s annual meeting. His work environment has caused distance and disconnection from the rest of the group. Which type of organizational culture does this scenario exemplify?
A. clan
B. fragmented
C. mercenary
D. communal
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Application
Answer Location: Fragmented Culture
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
45. Which culture exists in organizations where making money is the top priority?
A. market
B. fragmented
C. mercenary
D. communal
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Knowledge
Answer Location: Mercenary Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
46. In which culture are employees measured by their levels of performance and productivity, are expected to have a high commitment toward achieving organizational goals, and is task-driven to the point that employees do not tend to socialize?
A. market
B. fragmented
C. mercenary
D. communal
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Comprehension
Answer Location: Mercenary Culture
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
47. Which cultures are characterized by a high degree of trust between employees and a willingness to communicate and share information?
A. networked
B. fragmented
C. mercenary
D. communal
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Knowledge
Answer Location: Networked Cultures
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
48. In a ______ culture, employees may work independently of each other, but they still come together on an informal basis to swap and exchange ideas.
A. mercenary
B. networked
C. spiritual
D. communal
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Comprehension
Answer Location: Networked Cultures
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
49. Highly creative organizations where people are encouraged to think differently, but to also come together to swap ideas, are described as which culture?
A. networked
B. communal
C. mercenary
D. ethical
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Comprehension
Answer Location: Networked Cultures
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
50. Because of well-documented scandals over the last few years, many companies are focused on creating more ______ cultures.
A. ethical
B. communal
C. mercenary
D. spiritual
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Comprehension
Answer Location: Ethical Culture
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
51. Which culture requires that managers serve as role models themselves, communicate moral standards, and train employees to behave in a moral manner?
A. ethical
B. communal
C. mercenary
D. spiritual
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Comprehension
Answer Location: Ethical Culture
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
52. According to the textbook, which company was recognized by the Ethisphere Institute as the most ethical company in the world due to its strong commitment to the community and corporate citizenship?
A. L’Oréal
B. Southwest Airlines
C. Enron
D. Pioneering Health
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Comprehension
Answer Location: Ethical Culture
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
53. Which culture focuses on opportunities for employees to grow in the workplace by carrying out meaningful tasks that contribute to the good of society as a whole?
A. ethical
B. communal
C. mercenary
D. spiritual
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Knowledge
Answer Location: Spiritual Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
54. Which culture prioritizes caring, compassion, and support for others over profit?
A. ethical
B. communal
C. mercenary
D. spiritual
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Comprehension
Answer Location: Spiritual Culture
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
55. Claudia is active in decision-making and kept informed of her organization’s vision and direction. She feels engaged and committed to her company because she is treated like a colleague. She often partakes in the annual retreat for the high producing talent in her company. Claudia is part of which type of organizational culture?
A. ethical
B. networked
C. positive organizational
D. communal
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Application
Answer Location: Positive Organizational Culture
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
56. Owen is part of company that does not socialize. He would probably rather not see his coworkers outside of the office because there is such tension created by constant competition. There is not any emphasis put on teamwork as making money is the top priority. Owen’s company can best be described as a ______ organizational culture.
A. mercenary
B. networked
C. communal
D. fragmented
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Application
Answer Location: Mercenary Culture
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
57. ______ includes five measures that have been used by organizations to improve understanding and cooperation between cultures.
A. Heinrich’s proportions
B. McClelland’s measurements
C. Hofstede’s dimensions
D. Taylor’s Big 5
Learning Objective: 14.5: Identify key ways in which organizations adapt their practices across cultures.
REF: Cognitive Domain: Knowledge
Answer Location: Adapting Organizational Practices Across Cultures
Difficulty Level: Easy
TOP: AACSB Standard: Diverse and multicultural work environments
58. Of Hofstede’s dimensions, which dimension focuses on the degree to which employees feel they have the right to live their lives as they see fit, choose their own values, and act on their own judgment?
A. individualist–collectivist
B. long- or short-term orientation
C. uncertainty avoidance
D. power distance
Learning Objective: 14.5: Identify key ways in which organizations adapt their practices across cultures.
REF: Cognitive Domain: Knowledge
Answer Location: Hofstede’s Dimensions
Difficulty Level: Easy
TOP: AACSB Standard: Diverse and multicultural work environments
59. In Thailand, people are more likely to value the welfare of the group over that of any particular individual and suspend personal values and judgment for the sake of the “greater good.” This is an example of which of Hofstede’s dimensions?
A. long-term orientation
B. low power distance
C. collectivist culture
D. high uncertainty avoidance
Learning Objective: 14.5: Identify key ways in which organizations adapt their practices across cultures.
REF: Cognitive Domain: Comprehension
Answer Location: Hofstede’s Dimensions
Difficulty Level: Medium
TOP: AACSB Standard: Diverse and multicultural work environments
60. Which of Hofstede’s dimensions expresses the extent to which people in different societies accept the way power is distributed?
A. individualist–collectivist
B. long- or short-term orientation
C. uncertainty avoidance
D. power distance
Learning Objective: 14.5: Identify key ways in which organizations adapt their practices across cultures.
REF: Cognitive Domain: Knowledge
Answer Location: Hofstede’s Dimensions
Difficulty Level: Easy
TOP: AACSB Standard: Diverse and multicultural work environments
61. In ______ countries such as the United States and Sweden, people tend to prefer consultation with others and strive to ensure the distribution of power is equalized as fairly as possible.
A. low uncertainty avoidance
B. low power distance
C. long-term orientated
D. high power distance
Learning Objective: 14.5: Identify key ways in which organizations adapt their practices across cultures.
REF: Cognitive Domain: Comprehension
Answer Location: Hofstede’s Dimensions
Difficulty Level: Medium
TOP: AACSB Standard: Diverse and multicultural work environments
62. The ______ dimension of Hofstede’s dimensions measures the degree to which people are able to deal with how people cope with unpredictability in unstructured environments.
A. individualist–collectivist
B. long- or short-term orientation
C. uncertainty avoidance
D. power distance
Learning Objective: 14.5: Identify key ways in which organizations adapt their practices across cultures.
REF: Cognitive Domain: Knowledge
Answer Location: Hofstede’s Dimensions
Difficulty Level: Easy
TOP: AACSB Standard: Diverse and multicultural work environments
63. To say that the United States and Singapore are at ease in an uncertain environment, would be to say that the United States and Singapore rank ______ on Hofstede’s dimensions.
A. low for uncertainty avoidance
B. low for collectivism
C. high for uncertainty avoidance
D. low for power distance
Learning Objective: 14.5: Identify key ways in which organizations adapt their practices across cultures.
REF: Cognitive Domain: Comprehension
Answer Location: Hofstede’s Dimensions
Difficulty Level: Medium
TOP: AACSB Standard: Diverse and multicultural work environments
64. Which of Hofstede’s dimensions measure values, such as perseverance, respect for tradition, and thrift?
A. uncertainty avoidance
B. long-term orientation
C. power distance
D. masculinity
Learning Objective: 14.5: Identify key ways in which organizations adapt their practices across cultures.
REF: Cognitive Domain: Comprehension
Answer Location: Hofstede’s Dimensions
Difficulty Level: Medium
TOP: AACSB Standard: Diverse and multicultural work environments
65. ______ is the degree to which employees are expected to follow the same rules and policies everywhere.
A. Integration
B. Standardization
C. Localization
D. Responsiveness
Learning Objective: 14.5: Identify key ways in which organizations adapt their practices across cultures.
REF: Cognitive Domain: Knowledge
Answer Location: Global Integration Versus Local Responsiveness
Difficulty Level: Easy
TOP: AACSB Standard: Diverse and multicultural work environments
66. ______ is the process of adapting certain functions to accommodate the language, culture, or governing laws of a different country.
A. Integration
B. Standardization
C. Localization
D. Responsiveness
Learning Objective: 14.5: Identify key ways in which organizations adapt their practices across cultures.
REF: Cognitive Domain: Knowledge
Answer Location: Global Integration Versus Local Responsiveness
Difficulty Level: Easy
TOP: AACSB Standard: Diverse and multicultural work environments
67. Tisa is a subordinate who simply acknowledges the power of her boss based merely upon his relative position in the hierarchy of authority. She seldom questions orders. Tisa exemplifies which of Hofstede’s dimensions?
A. collectivism
B. high power distance
C. long-term orientation
D. low power distance
Learning Objective: 14.5: Identify key ways in which organizations adapt their practices across cultures.
REF: Cognitive Domain: Application
Answer Location: Hofstede’s Dimensions
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
68. Julius has an opportunity for a major promotion, but it would mean that he would have to move away from his family and no longer be able to help his cousins care for his uncle. Julius instead chooses to stay nearby and turn down the promotion. Julius’s society illustrates which of Hofstede’s dimensions?
A. collectivist
B. individualist
C. long-term orientation
D. low power distance
Learning Objective: 14.5: Identify key ways in which organizations adapt their practices across cultures.
REF: Cognitive Domain: Application
Answer Location: Hofstede’s Dimensions
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
69. A/An ______ employee is someone who lives and works in a foreign country on a temporary basis.
A. refugee
B. relegate
C. migrant
D. expatriate
Learning Objective: 14.6: Describe how international assignments can be used for employee development.
REF: Cognitive Domain: Knowledge
Answer Location: International Assignments and Career Development
Difficulty Level: Easy
TOP: AACSB Standard: Diverse and multicultural work environments
70. Aurora, an American, has been assigned to work in England. She needs to apply for resident permits so that she can live and work in a foreign country. She was picked for this great opportunity because her boss, Phillip, thinks that she could be his new vice president. Aurora can be described as a/an ______.
A. collectivist HIPO
B. expatriate LIPO
C. expatriate HIPO
D. migrant HIPO
Learning Objective: 14.6: Describe how international assignments can be used for employee development.
REF: Cognitive Domain: Application
Answer Location: International Assignments and Career Development
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
71. ______ is a feeling of nervousness, doubt, and confusion arising from being in a foreign and unfamiliar environment.
A. Conditioning
B. Culture shock
C. Naturalization
D. Accustoming
Learning Objective: 14.6: Describe how international assignments can be used for employee development.
REF: Cognitive Domain: Knowledge
Answer Location: Stages of Cultural Adaptation
Difficulty Level: Easy
TOP: AACSB Standard: Diverse and multicultural work environments
72. The feeling of stress associated with trying to navigate around a strange city, which can cause mental strain, and feelings of depression is termed ______ in the textbook.
A. collectivism
B. naturalization
C. culture shock
D. conditioning
Learning Objective: 14.6: Describe how international assignments can be used for employee development.
REF: Cognitive Domain: Comprehension
Answer Location: Stages of Cultural Adaptation
Difficulty Level: Medium
TOP: AACSB Standard: Diverse and multicultural work environments
73. Which stage of cultural adaptation is characterized by everything being exciting and new with an immediate impulse to explore and soak up the new culture?
A. honeymoon stage
B. reintegration
C. autonomy
D. independence
Learning Objective: 14.6: Describe how international assignments can be used for employee development.
REF: Cognitive Domain: Comprehension
Answer Location: Stages of Cultural Adaptation
Difficulty Level: Medium
TOP: AACSB Standard: Diverse and multicultural work environments
74. Which stage of cultural adaptation is characterized by feelings of nervousness and insecurity because things are so different and strange?
A. disintegration
B. reintegration
C. autonomy
D. independence
Learning Objective: 14.6: Describe how international assignments can be used for employee development.
REF: Cognitive Domain: Comprehension
Answer Location: Stages of Cultural Adaptation
Difficulty Level: Medium
TOP: AACSB Standard: Diverse and multicultural work environments
75. In Singapore, you can incur a heavy fine for drinking any kind of liquid on public transportation, including water; in Germany, putting your hands in your pockets while you are talking to someone is considered rude. Feeling confused and not having an understanding of these strange customs would occur in which stage of cultural adaptation?
A. autonomy
B. reintegration
C. disintegration
D. independence
Learning Objective: 14.6: Describe how international assignments can be used for employee development.
REF: Cognitive Domain: Comprehension
Answer Location: Stages of Cultural Adaptation
Difficulty Level: Medium
TOP: AACSB Standard: Diverse and multicultural work environments
76. During the ______ cultural adaptation stage, you are beginning to settle in, know how to interact with people and where to socialize, and have a clearer understanding of business practices.
A. autonomy
B. reintegration
C. disintegration
D. independence
Learning Objective: 14.6: Describe how international assignments can be used for employee development.
REF: Cognitive Domain: Comprehension
Answer Location: Stages of Cultural Adaptation
Difficulty Level: Medium
TOP: AACSB Standard: Diverse and multicultural work environments
77. The last cultural adaptation stage is characterized by understanding how the culture operates, feeling confident in most situations, and valuing the culture’s differences and similarities to one’s own culture. This stage is called the ______ stage.
A. autonomy
B. reintegration
C. disintegration
D. independence
Learning Objective: 14.6: Describe how international assignments can be used for employee development.
REF: Cognitive Domain: Comprehension
Answer Location: Stages of Cultural Adaptation
Difficulty Level: Medium
TOP: AACSB Standard: Diverse and multicultural work environments
78. Jayson has been working in a new country for about a year now. He has a good grasp of how this new culture operates and he feels that he can handle most situation. He has even started to value the differences that this new culture has to his own. Jayson is in which stage of culture adaptation?
A. autonomy
B. reintegration
C. disintegration
D. independence
Learning Objective: 14.6: Describe how international assignments can be used for employee development.
REF: Cognitive Domain: Application
Answer Location: Stages of Cultural Adaptation
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
79. Edison, an American, was enjoying his new position in Singapore. He had a great time exploring his new environment, but is realizing that he just does not fit in. He almost lost an account because he did not understand an offensive custom, and he is having trouble finding food that is mild and familiar. Edison has fallen into which stage of culture adaptation?
A. autonomy
B. reintegration
C. disintegration
D. independence
Learning Objective: 14.6: Describe how international assignments can be used for employee development.
REF: Cognitive Domain: Application
Answer Location: Stages of Cultural Adaptation
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
80. Consultancy firm Booz & Co. has outlined a concept called ______ that presents managers with ways to implement effective change within the organizational culture.
A. the crucial stream
B. the critical few
C. the dimensions of culture
D. the stages of cultural adaptation
Learning Objective: 14.7: Contrast differing approaches for shaping organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Shaping Organizational Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
81. ______ is the degree of compatibility between candidates and organizations based on personalities, behaviors, values, and attitudes.
A. Socialization
B. Context
C. Person-organization fit
D. Social dynamics
Learning Objective: 14.7: Contrast differing approaches for shaping organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Selection Practices
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
82. The process through which an organization communicates its values to new employees is called ______.
A. socialization
B. context
C. content
D. person-organization fit
Learning Objective: 14.7: Contrast differing approaches for shaping organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Socialization Methods
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
83. Technology giant Red Hat shows its new employees that it cares by taking them on a group training program at its Raleigh Headquarters and introducing them to a range of employee ambassadors. This is an example of which form of socialization?
A. context
B. social dynamics
C. content
D. components
Learning Objective: 14.7: Contrast differing approaches for shaping organizational culture.
REF: Cognitive Domain: Application
Answer Location: Socialization Methods
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
84. Of the three stages of organizational socialization, ______ takes place before the individual actually joins the organization.
A. anticipatory socialization
B. change and acquisition phase
C. context phase
D. encounter phase
Learning Objective: 14.7: Contrast differing approaches for shaping organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: Feldman’s Model of Organizational Socialization
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
85. Which organizational socialization stage begins when the individual signs an employment contract and learns more about what the organization is really like?
A. context phase
B. change and acquisition phase
C. anticipatory socialization
D. encounter phase
Learning Objective: 14.7: Contrast differing approaches for shaping organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: Feldman’s Model of Organizational Socialization
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
86. During which organizational socialization phase will the organization use a number of socializing techniques to help the new employee become better acquainted with the working environment, such as introductions to key members of the organization or classroom or online training?
A. context phase
B. change and acquisition phase
C. anticipatory socialization
D. encounter phase
Learning Objective: 14.7: Contrast differing approaches for shaping organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: Feldman’s Model of Organizational Socialization
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
87. When socialization is successful, the employee will have a clear understanding of his or her role and will have learned how to confidently carry out new tasks and skills. This occurs during which socialization stage?
A. context phase
B. change and acquisition phase
C. anticipatory socialization
D. encounter phase
Learning Objective: 14.7: Contrast differing approaches for shaping organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: Feldman’s Model of Organizational Socialization
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
88. Levi is researching a company that he thinks might be a good fit for him. He is talking to current employees to get their opinions about what they like and dislike about the company and looking up the company online to get a better sense of the working environment. Levi is engaged in which stage of Feldman’s organizational socialization model?
A. context phase
B. change and acquisition phase
C. anticipatory socialization
D. encounter phase
Learning Objective: 14.7: Contrast differing approaches for shaping organizational culture.
REF: Cognitive Domain: Application
Answer Location: Feldman’s Model of Organizational Socialization
Difficulty Level: Hard
TOP: AACSB Standard: Application of knowledge
True/False
1. An organization with a strong culture is one whose core values are not embraced or shared by its employees.
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Strong and Weak Cultures
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
2. Subcultures are groups in an organization that share different values from those held by the majority.
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Dominant Culture, Subculture, Counterculture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
3. Symbols are artifacts of organizational culture, and are defined as objects that express meaning about a culture.
Learning Objective: 14.2: Discuss the various artifacts of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Artifacts of Organizational Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
4. Two artifacts of organizational culture, rituals and ceremonies, both mean the same thing.
Learning Objective: 14.2: Discuss the various artifacts of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Artifacts of Organizational Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
5. Internal integration is the way an organization reacts to outside influences while external adaptation is the process of creating a shared identity among employees.
Learning Objective: 14.3: Identify the functions of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Functions of Organizational Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
6. The three situations in which organizational culture can become dysfunctions are change, diversity, and mergers and acquisitions hindrances.
Learning Objective: 14.3: Identify the functions of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Potential Dysfunctions of Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
7. Networked cultures are characterized by a high degree of trust between employees and a willingness to communicate and share information.
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Knowledge
Answer Location: Networked Cultures
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
8. The identifying characteristic of fragmented cultures is that making money is the top priority.
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Knowledge
Answer Location: Mercenary Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
9. Spiritual culture focuses on opportunities for employees to grow in the workplace by carrying out meaningful tasks that contribute to the good of society as a whole.
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Knowledge
Answer Location: Spiritual Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
10. In the case of a new product, teams working in a foreign country might step in to manage the “downstream functions” that focus on sales and marketing of the product after the launch. These functions are most closely related to standardization.
Learning Objective: 14.5: Identify key ways in which organizations adapt their practices across cultures.
REF: Cognitive Domain: Comprehension
Answer Location: Global Integration Versus Local Responsiveness
Difficulty Level: Medium
TOP: AACSB Standard: Diverse and multicultural work environments
11. The second stage of culture adaptation is disintegration, which is when feelings of nervousness and insecurity may appear.
Learning Objective: 14.6: Describe how international assignments can be used for employee development.
REF: Cognitive Domain: Knowledge
Answer Location: Stages of Cultural Adaptation
Difficulty Level: Easy
TOP: AACSB Standard: Diverse and multicultural work environments
12. Organizations with successful socialization strategies are more likely to have a positive organizational culture.
Learning Objective: 14.7: Contrast differing approaches for shaping organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: Socialization Methods
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
Short Answer
1. Employees can become conditioned to think the same way as their peers and become reluctant to share different views, which is known as ______.
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Strong and Weak Cultures
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
2. ______ are groups in an organization that share different values from those held by the dominant culture.
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Dominant Culture, Subculture, Counterculture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
3. ______ are identifiable elements of an organization, which provide members and outsiders with a better understanding of its culture.
Learning Objective: 14.2: Discuss the various artifacts of organizational culture.
REF: Cognitive Domain: Comprehension
Answer Location: Artifacts of Organizational Culture
Difficulty Level: Medium
TOP: AACSB Standard: Systems and processes in organizations
4. ______ can be described as certain words or metaphors and expressions specific to an organization.
Learning Objective: 14.2: Discuss the various artifacts of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Artifacts of Organizational Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
5. ______ are cultural obstacles that impede progress and make it difficult for the organization to adapt to different situations.
Learning Objective: 14.3: Identify the functions of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Potential Dysfunctions of Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
6. ______ are cultural obstacles that limit the range of employee demographics in organizations.
Learning Objective: 14.3: Identify the functions of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Potential Dysfunctions of Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
7. ______ are cultural obstacles that make it difficult for two organizations to join together.
Learning Objective: 14.3: Identify the functions of organizational culture.
REF: Cognitive Domain: Knowledge
Answer Location: Potential Dysfunctions of Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
8. ______ cultures focus on supporting employees’ strengths, increasing morale, and providing rewards for good work.
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Knowledge
Answer Location: Positive Organizational Culture
Difficulty Level: Hard
TOP: AACSB Standard: Systems and processes in organizations
9. ______ culture is found in companies where employees tend to keep to themselves, avoid socializing, and work as individuals rather than part of a team.
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Knowledge
Answer Location: Fragmented Culture
Difficulty Level: Easy
TOP: AACSB Standard: Systems and processes in organizations
10. The majority of people in Italy and Mexico prefer safe, predictable structures, while those in the United States and Singapore are at ease in a variable environment. This describes which one of Hofstede’s dimensions?
Learning Objective: 14.5: Identify key ways in which organizations adapt their practices across cultures.
REF: Cognitive Domain: Comprehension
Answer Location: Hofstede’s Dimensions
Difficulty Level: Medium
TOP: AACSB Standard: Contexts of organizations in a global society
11. People in countries with ______, such as Mexico and Singapore, are more likely to accept the idea of hierarchy and depend on those with power to make the decisions.
Learning Objective: 14.5: Identify key ways in which organizations adapt their practices across cultures.
REF: Cognitive Domain: Comprehension
Answer Location: Hofstede’s Dimensions
Difficulty Level: Medium
TOP: AACSB Standard: Contexts of organizations in a global society
12. The ______ stage of cultural adaptation takes place soon after arrival in the new country when everything is exciting and novel.
Learning Objective: 14.6: Describe how international assignments can be used for employee development.
REF: Cognitive Domain: Comprehension
Answer Location: Stages of Cultural Adaptation
Difficulty Level: medium
TOP: AACSB Standard: Diverse and multicultural work environments
Essay
1. Which category would a flexible and externally focused company be called on the competing values framework? Describe and give an example of this type of company.
Learning Objective: 14.1: Describe the basic characteristics of organizational culture.
REF: Cognitive Domain: Analysis
Answer Location: The Competing Values Framework
Difficulty Level: Hard
TOP: AACSB Standard: Analytical thinking
2. Pick two of the various artifacts of organizational culture and apply them to a business setting.
Learning Objective: 14.2: Discuss the various artifacts of organizational culture.
REF: Cognitive Domain: Analysis
Answer Location: Artifacts of Organizational Culture
Difficulty Level: Hard
TOP: AACSB Standard: Analytical thinking
3. Explain the three ways that organizational culture can serve as a hindrance. Include ways to overcome the hindrances.
Learning Objective: 14.3: Identify the functions of organizational culture.
REF: Cognitive Domain: Analysis
Answer Location: Potential Dysfunctions of Culture
Difficulty Level: Hard
TOP: AACSB Standard: Analytical thinking
4. Do you think that promoting a communal culture is compatible with promoting company diversity? Why or why now?
Learning Objective: 14.4: Compare various types of organizational cultures.
REF: Cognitive Domain: Analysis
Answer Location: Types of Organizational Cultures
Difficulty Level: Hard
TOP: AACSB Standard: Analytical thinking
5. Place the United States into three of Hofstede’s dimensions and explain the United States’ characteristics of those dimensions picked.
Learning Objective: 14.5: Identify key ways in which organizations adapt their practices across cultures.
REF: Cognitive Domain: Analysis
Answer Location: Hofstede’s Dimensions
Difficulty Level: Hard
TOP: AACSB Standard: Analytical thinking
6. How can one avoid culture shock?
Learning Objective: 14.6: Describe how international assignments can be used for employee development.
REF: Cognitive Domain: Analysis
Answer Location: Stages of Cultural Adaptation
Difficulty Level: Medium
TOP: AACSB Standard: Analytical thinking
Document Information
Connected Book
Organizational Behavior Skill-Based 2e Test Bank
By Christopher P. Neck