Risk Management Ch10 Test Bank Docx

Chapter 10: Risk Management

1. An unexpected reaction to a procedure or treatment is known as:

a. An adverse outcome.

b. A misadventure.

c. An anomaly.

d. An accident.

Page Ref: 170

2. A mathematical process by which to evaluate whether something has a value equal to or greater than the amount paid is known as:

a. A proactive strategy.

b. Mitigation.

c. A cost-benefit analysis.

d. Risk management.

Page Ref: 177

3. A plan to prevent or diminish the opportunity for harm is known as:

a. A risk analysis.

b. A proactive strategy.

c. Objective protection.

d. A reactive strategy.

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4. The process by which an organization can reduce the opportunity for an adverse event to occur is known as:

a. Crisis management.

b. Risk management.

c. Strategic management.

d. Financial management.

Page Ref: 179

5. An action that will lessen the severity of harm is known as:

a. An alibi.

b. Aversion.

c. Mitigation.

d. Complication.

Page Ref: 179

6. A plan that specifies what actions staff members should take after an adverse outcome has occurred is known as a:

a. Reactive strategy:

b. Proactive strategy

c. Mitigation strategy

d. Defensive strategy

Page Ref: 170

7. Health care laws and ethical codes demand that you do everything possible to ________ negligence.

a. ignore

b. abate

c. prevent

d. ensure

Page Ref: 170

8. To identify what bad things could happen, the administrator should perform:

a. Industry-wide research studies.

b. Exit interviews.

c. Safety protocols.

d. Risk assessments.

Page Ref: 170

9. Reviewing complete incident reports and ________ will support improvement efforts.

a. phoning the police

b. investigating the origin of the incident

c. terminating all staff involved

d. making the staff member pay restitution

Page Ref: 173

10. Projects that may pose risk include:

a. New equipment.

b. Expansion of population services.

c. Telemedicine.

d. All of these.

Page Ref: 171

11. A risk assessment begins with the first step of:

a. Determining the budget.

b. Evaluating the individual(s) proposing the project.

c. Identification of the harm that could be caused.

d. Increasing the facility’s liability insurance.

Page Ref: 171

12. One of the hidden costs of a project or program might be:

a. High cost of purchase.

b. Lost productivity during implementation.

c. Cost of staff training.

d. All of the above.

Page Ref: 178

13. When the probability of any harm is low, and the harm that might occur would be minor, this is considered:

a. Low-risk.

b. Medium-risk.

c. High-risk.

d. Unsafe.

Page Ref: 174

14. High-risk is described by a probability of harm over:

a. 15%.

b. 30%.

c. 50%.

d. 70%.

Page Ref: 174

15. Where can important risk information be found regarding new equipment?

a. User manual

b. MSDS

c. Online ‘likes’

d. a and b only

Page Ref: 173

16. Important approvals, recalls, and communications regarding medical devices can be found on the:

a. Manufacturer’s Facebook page.

b. FDA website.

c. Amazon.

d. None of the above

Page Ref: 174

17. Obtaining ________ on the proposal prior to implementation will encourage a better working relationship within the facility.

a. corporate approval

b. government approval

c. buy-in

d. permits and licenses

Page Ref: 177

18. A thorough analysis must also include data on the cost to the organization if the project is:

a. Denied.

b. Set aside.

c. Lost in committee.

d. Mistaken.

Page Ref: 178

19. In risk assessment, it is important to keep which of the following out of the decision-making process?

a. Statistical facts

b. Calculations

c. Emotion

d. Consensus

Page Ref: 178

20. When conducting a risk assessment, the administrator should include an analysis of potential harm as well as:

a. Competition.

b. Potential benefits.

c. Internal politics.

d. News coverage.

Page Ref: 178

21. According to the DHHS-published list of suggestions for developing risk management strategies, to avoid miscommunications, you should:

a. Only summarize in chart documentation.

b. Accept verbal consent for non-emergency procedures.

c. Never document patient non-compliance.

d. Use only standard terminology.

Page Ref: 179

22. In order to accurately assess the level of risk of a procedure or using new equipment, you will need to:

a. Interview previous users.

b. Visit the manufacturer’s factory.

c. Quantify it.

d. Qualify it.

Page Ref: 173

23. An element of ‘medium risk’ means there is a ________ probability of harm.

a. 0% to 25%

b. 10% to 50%

c. 25% to 70%

d. 50% to 85%

Page Ref: 173

24. When performing a risk assessment, you should consider potential for:

a. Physical harm.

b. Psychological harm.

c. Financial harm.

d. All of these.

Page Ref: 173

25. “If a patient slips on a wet floor, staff members are directed to immediately help the patient up, perform a physical exam to determine harm, send the patient for x-rays to ensure no fractures were caused, and complete and submit an incident report.” From its content, you can tell this statement is a:

a. Proactive strategy.

b. Risk assessment.

c. Reactive strategy.

d. Cost-benefit analysis.

Page Ref: 170