Noe Test Bank Answers Technology-Based Training Methods Ch.8

Employee Training and Development, 8e (Noe)

Chapter 8 Technology-Based Training Methods

1) Which of the following statements is true of technology's influence on training and learning?

A) While beneficial, technology has increased administrative costs associated with training.

B) New technology gives employees greater control of their own learning.

C) In the near future, technology will totally replace face-to-face instruction.

D) New technology has made training less lifelike.

2) Approximately what percentage training hours are delivered online?

A) 10%

B) 20%

C) 30%

D) 40%

3) Approximately what percentage of large companies deliver a portion of their training online?

A) 30%

B) 40%

C) 50%

D) 60%

4) Which of the following refers to trainers, experts, and learners interacting with each other live and in real time?

A) asynchronous communication

B) synchronous communication

C) online communication

D) augmented communication

5) A(n) ________refers to software tools that enable communication in short bursts of text, links, and multimedia through stand-alone applications or through online communities.

A) RSS feed

B) wiki

C) microblog

D) shared media

6) Which of the following is NOT true?

A) Online instruction is more effective than classroom instruction for teaching procedural knowledge.

B) Online instruction is more effective than classroom instruction for teaching declarative knowledge.

C) Learners are equally satisfied with online and classroom instruction.

D) Online instruction appears to be more effective than classroom instruction for long courses if properly designed.

7) Which of the following statements is true?

A) Learners are generally more satisfied with online instruction relative to classroom instruction.

B) Online instruction has been found to be effective for all learners.

C) Classroom instruction is more effective than online instruction for teaching declarative knowledge.

D) Online instruction and classroom instruction are equally effective when similar instructional methods are used.

8) Which of the following is true?

A) Online learning is ineffective for training that emphasizes cognitive outcomes.

B) Some trainees may not be motivated to learn through technology.

C) Online learning fails to link learners to other content, experts, and peers.

D) Updating online learning is extremely difficult.

9) To create a positive online learning experience, ________.

A) content should be delivered using massed practice

B) the use of multiple types of media should be avoided

C) there should be prompts to promote self-regulation

D) modules should be fairly long to promote overlearning

10) The use of social media as a learning tool may be ineffective in a company that ________.

A) has a significant number of Millennials

B) requires substantial teamwork

C) requires centralized decision making

D) has geographically dispersed employees

11) ________ refers to directly translating an instructor-led, face-to-face training program to an online format.

A) Repurposing

B) Rapid prototyping

C) Self-directedness

D) Blended learning

12) ________ refers to learners assessing their progress toward learning.

A) Repurposing

B) Rapid prototyping

C) Metacognition

D) Self-regulation

13) Which of the following statements is NOT true regarding blended learning?

A) An application of blended learning is the flipped classroom.

B) Trainees prefer blended learning to classroom instruction.

C) Compared to pure classroom learning, blended learning provides for greater self-directedness.

D) Compared to pure technology-based learning, blended learning ensures that instruction is presented in a dedicated learning environment.

14) In comparison to classroom delivery, blended learning has increased ________.

A) involvement of the instructors

B) face-to-face interactions

C) self-directedness of learners

D) learner's dependency on the instructor

15) Which of the following is false regarding MOOCs?

A) Completion rates are high.

B) They are low cost, accessible, and cover a wide range of topics.

C) Learning happens through engaging short lectures combined with interaction with the course material, other students, and the instructor.

D) They emphasize applying knowledge and skills using role plays, cases, and projects.

16) In a(n) ________ type of simulation, trainees are presented with a situation and asked to make a decision that enables them to progress through the simulation.

A) decision-making

B) branching story

C) virtual lab

D) interactive spreadsheet

17) In a(n) ________ type of simulation, trainees are given a set of business tools and asked to make decisions that will impact the business.

A) decision-making

B) branching story

C) virtual lab

D) interactive spreadsheet

18) The use of simulations has been limited by their ________.

A) inability to incorporate situations that a trainee might encounter

B) inability to be used on a desktop computer

C) need for employees to travel to a central training location

D) high development costs

19) Which of the following is true of simulations?

A) Simulations provide learning situations with a high degree of human contact.

B) Trainees do not have to acquire any prior knowledge while playing a game.

C) Simulations can safely put employees in situations that would be dangerous in the real world.

D) Compared to most other training methods, development costs are low.

20) ________ is a computer-based technology that provides trainees with a three-dimensional learning experience.

A) Podcasting

B) Virtual reality

C) Webcasting

D) Shared media

21) Which of the following technologies refers to artificial-intelligence (AI) systems that create an automated, personalized conversation with human users?

A) adaptive learning

B) machine learning

C) augmented reality

D) chatbots

22) Which of the following technologies refers to artificial-intelligence (AI) systems that learn? Such systems learn by applying algorithms to data to identify user trends that inform future suggestions and data searches.

A) adaptive learning

B) machine learning

C) augmented reality

D) expert systems

23) Which of the following training methods brings digital elements into the physical world to enhance the information and context that people experience?

A) augmented reality

B) chatbots

C) artificial intelligence

D) adaptive learning

24) ________ refers to synchronous exchange of audio, video, and text between two or more individuals or groups at two or more locations.

A) Interactive distance learning

B) Virtual classroom

C) Teleconferencing

D) E-learning

25) ________ refers to the latest generation of distance learning that uses satellite technology to broadcast programs to different locations and allows trainees to respond to questions using a keypad.

A) Interactive distance learning

B) Virtual classroom

C) Teleconferencing

D) Augmented reality

26) ________ are a support tool that employees can refer to when they have a problem that exceeds their current skill set.

A) Expert systems

B) Virtual worlds

C) Branching stories

D) Virtual labs

27) ________ allow companies to track the number of employees who have completed courses.

A) Expert systems

B) Learning management systems (LMSs)

C) Intelligent tutoring systems

D) Supply chain systems

28) Which of the following statements is true of learning management systems (LMS)?

A) An LMS helps companies understand the strengths and weaknesses of their employees, including where talent gaps exist.

B) If a company wants to develop an LMS, it needs to have an online learning environment that is under the control of the instructors.

C) The major reason that companies adopt an LMS is to decentralize the management of learning activities.

D) An LMS increases a company's costs related to training.

29) Which of the following methods has a relatively low development cost?

A) virtual reality

B) mobile learning

C) intelligent tutoring system

D) adaptive training

30) Which of the following methods is best suited for training facts?

A) virtual reality

B) mobile learning

C) social-media learning

D) blended learning

31) New training technologies are unlikely to totally replace face-to-face instruction.

32) In general, large companies deliver more training online compared to small companies.

33) There are significant generational differences in preferences for using and realizing the potential benefits of social-media tools.

34) In general, repurposing is considered an advisable strategy for developing online learning.

35) Online learning that merely repurposes an effective live training program will usually be ineffective.

36) With respect to maximizing the benefits of learner control, programs should allow trainees to control the amount of feedback they receive.

37) Virtual reality allows simulations to become even more realistic.

38) Virtual worlds are ineffective for teaching interpersonal skills, such as time management and leadership.

39) One of the benefits of augmented reality is that costs are relatively low compared to other technology-based training methods.

40) Adaptive training refers to training that customizes the content presented to trainees based on their learning style, ability, personality, and/or performance.

41) One of the most significant benefits of adaptive training is easily matching customizations to learners' specific needs.

42) Teleconferencing refers to asynchronous exchange of audio and video between two or more individuals.

43) Training support technologies assist in transfer of training by providing employees with information not covered in training.

44) A major reason that companies adopt a learning management system (LMS) is to decentralize management of learning activities.

45) Although development costs for technology-based training programs are high, costs for administering these programs are low.

46) The key defining characteristic of a flipped classroom is that control over the content of lectures is "flipped" from the instructor to student.

47) The flipped classroom reverses the traditional learning arrangement by delivering instructional content online outside of the classroom and moving homework into the classroom.

48) In online training, an instructor has the capability to provide detailed feedback to trainees.

49) Describe the ways the use of new technology has benefited training and learning.

50) Describe strategies for designing an online environment that is most conducive to facilitating a positive learning experience.

51) Describe recommendations for maximizing the benefits of learner control.

52) Critique the effectiveness of blended learning. Consider blended learning relative to pure classroom learning and blended learning relative to pure technology-based learning.

53) Under what conditions should managers and trainers consider using new technology training methods?