Ch10 Test Questions & Answers Social Responsibility & Career

Employee Training and Development, 8e (Noe)

Chapter 10 Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

1) The cornerstone of the ________ system is One-Stop service delivery, which unifies numerous training, education, and employment programs into a single system in each community.

A) workforce investment

B) school-to-work opportunities

C) dual-career-path

D) social security

2) The ________ Act is designed to assist states in building school-to-work systems that prepare students for high-skill, high-wage jobs.

A) School-to-Work Opportunities

B) Workforce Innovation and Opportunity

C) Workforce Investment

D) Sector Partnership

3) Legal action against a company may likely NOT be incurred when ________.

A) employees incur injuries during training conducted by the company

B) employees incur injuries or damages in training conducted by a vendor or consultant

C) the company uses small amounts of copyrighted material

D) decisions about training and development opportunities are made on the basis of age

4) Title VII of the Civil Rights Act of 1964 prohibits discrimination based on which of the following?

A) age

B) disability

C) religion

D) veteran status

E) All of the answer choices are correct.

5) Which of the following is not a standard in the context of the fair use doctrine?

A) the purpose for which the copyrighted material is being used

B) the proportion of the copyrighted material being used

C) how much money the copyright owner can lose as a result of the use

D) None of the above—each is a standard.

6) Which of the following statements is false in the context of diversity programs?

A) Diversity programs have a large effect on changing behavior.

B) Managers should be used as trainers in diversity training.

C) The content of diversity training should include cases and exercises.

D) None of the above—each of the above statements is true.

7) The ________ refers to a barrier to advancement for women and minorities.

A) adverse effect

B) funnel effect

C) glass ceiling

D) discrimination effect

8) An expatriate is an employee ________.

A) who participates in succession planning

B) who has been headhunted from a firm to join another company

C) who works in a country other than his or her country of origin

D) working for a multinational company in his home country

9) ________ refers to an expatriate's familiarity with job tasks and work environment in the host country.

A) Cross-cultural experience

B) Cultural novelty

C) Job novelty

D) Cultural facility

10) Which of the following causes overseas assignments to fail?

A) including an employee's family in orientation programs

B) high tolerance of ambiguity

C) asking employees to self-manage the repatriation process

D) developing technical skills over cross-cultural preparation

11) Which of the following is true of repatriation?

A) Employees are guaranteed a higher standard of living.

B) Employees may leave the company if their assignments upon returning home have less responsibility.

C) Expatriates tend to experience little or no stress.

D) Adjustment tends to be fairly easy.

12) ________ refer to employees who have an assignment to manage an operation abroad without being located in that country.

A) Virtual expatriates

B) Inpatriates

C) Offshore employees

D) Intrapreneurial employees

13) Which of the following is true of virtual expatriates?

A) They expose the family to the culture shock of an overseas move.

B) They are more expensive than traditional expatriates.

C) They lack a strong personal relationship with local employees.

D) They have no interactions with the home office.

14) Which of the following is not a career stage discussed in the text?

A) exploration

B) establishment

C) acceptance

D) decline

15) The establishment stage of an employee's career involves ________.

A) pursuing the type of education and training an employee needs

B) finding employment, achieving more responsibility, and financial success

C) a self-assessment of interests, values, and preferences

D) being perceived as someone with many years of experience

16) In the ________ stage, individuals are concerned with keeping their skills up to date and being perceived as someone who is still contributing to the company.

A) exploration

B) decline

C) establishment

D) maintenance

17) In the ________ stage, individuals are largely concerned with achieving more responsibility and financial success.

A) exploration

B) decline

C) establishment

D) maintenance

18) ________ involves changing one's major work activity after having been established in a specific field.

A) Job repositioning

B) Job novelty

C) Career recycling

D) Telecommuting

19) ________ refers to employees changing jobs, usually between companies, every two to three years.

A) Job hopping

B) Job rotation

C) Job migration

D) Job skipping

20) Which of the following is true of job hopping?

A) Job hopping makes it difficult for a company to downsize if necessary.

B) Job hopping makes it difficult to sustain continuity in employee-customer relationships.

C) Job hopping reduces a company's opportunity to hire employees with a variety of experiences.

D) Hiring employees who job hop decreases the company's flexibility and adaptability.

21) Which of the following statements is most true regarding dual career paths?

A) They were designed to enhance work-life balance for working families.

B) They were designed to help chart future employment prospects for individual contributors.

C) They were designed to meet the needs of Millennials.

D) There were designed to help with early retirement.

22) ________ refers to having two employees divide hours, responsibilities, and benefits of a full-time job.

A) Job rotation

B) Job sharing

C) Job enlargement

D) Job shadowing

23) ________ refers to giving employees the option of choosing when to work during the workday or workweek.

A) Telecommuting

B) Compressed workweek

C) Job autonomy

D) Flextime

24) The ________ Act makes it easier for veterans to find employment when they return from service.

A) Workforce Investment

B) Age Discrimination in Employment

C) Equal Employment Opportunity

D) Uniformed Services Employment and Reemployment

25) ________ is a way to reduce head count and lower labor costs.

A) Offering an early retirement plan

B) Encouraging flextime

C) Job hopping

D) Compressing the workweek

26) ________ involves employees transitioning from full-time employment to full-time retirement by working part-time.

A) Compressed retirement

B) Early retirement

C) Phased retirement

D) Golden parachute retirement

27) Which of the following relates to employees making a transition into life without work?

A) retirement

B) retrenchment

C) retreatment

D) recycling

28) Which of the following is true of early retirement programs?

A) They should be an integral part of a strategy to lay off employees.

B) Eligibility is usually based on age and years of service.

C) These programs should be informal.

D) These programs are often involuntary.

29) Sector partnerships typically focus on jobs that require four-year college degrees in STEM majors.

30) Through sector partnerships, workforce skill needs can be met faster than if individual employers worked alone.

31) Sector partnerships are designed to help individuals recycle their careers.

32) In most circumstances, organizations are not required to pay employees for attending training.

33) If training is voluntary and outside of regular work hours but directly related to an employee's job, the employee would need to be paid for attending training.

34) Employers are required to make accommodations for those with disabilities, even when such individuals do not request them.

35) Federal laws require that companies in the gaming industry train employees to report suspicious activity.

36) Injuries incurred by employees during training cannot result in legal action.

37) The Age Discrimination in Employment Act (ADEA) provides protection for all individuals based on age.

38) The Age Discrimination in Employment Act (ADEA) does not provide protection for individuals under the age of 40.

39) Copyrights protect the ideas that materials contain.

40) The Fair Use Act of 2017 specifies that training material on internet sites is free from copyright law as long as a company or trainer does not generate income from the use of said content.

41) Companies can deduct the cost of training as a business expense.

42) Research shows that diversity training has the largest effect on understanding and awareness of diversity, but smaller effects on behavior change and attitudes.

43) Unconscious biases are social stereotypes about certain groups of people that individuals form outside their own conscious awareness. These biases stem from one's tendency to organize social worlds by categorizing.

44) The primary aims of unconscious bias training are demonstrating that individuals are typically free from biases unconsciously, and that biases are the result of conscious actions resulting from social pressures.

45) The glass ceiling facilitates women and minorities to higher levels of the organization.

46) Current estimates indicate that women hold only 30% of the highest executive positions.

47) It is important for companies to place more emphasis on developing potential expatriates' technical skills than on preparing them to work in other cultures.

48) Expatriates and their families are likely to experience high levels of stress when they return from foreign assignments.

49) Repatriation is the process of preparing individuals for expatriate assignments.

50) Virtual expatriates are more expensive than traditional expatriates.

51) Millennials and Gen Xers are more used to change and job insecurity than Baby Boomers.

52) The individual contributor career path is used to develop individuals with strong managerial potential.

53) The individual contributor career path is used to develop individuals with strong technical expertise who wish to advance in an organization through a non-management path.

54) Career recycling is limited to older employees nearing retirement.

55) Job hopping is prevalent in high-technology industries.

56) Preretirement socialization helps employees avoid being forced to return to work because of poor financial planning.

57) Individuals must wait until the age of 65 to begin receiving social security benefits.

58) The use of phased retirement plans is complicated by regulations regarding taxation of retirement benefits.

59) Phased retirement is becoming less popular than it once was.

60) List six training-related situations that may result in legal action.

61) What is the purpose of unconscious bias training? Provide an example of how unconscious bias training can affect who gets to attend training or is asked to participate in development activities.

62) Describe what is meant by a dual career path and the characteristics associated with these paths.

63) Discuss the advantages and challenges of job hopping from the employer's and the employee's perspectives

64) Describe what companies can do to prepare employees for layoffs and to reduce their potential negative effects.