Traditional Training Methods Full Test Bank Noe Ch.7

Employee Training and Development, 8e (Noe)

Chapter 7 Traditional Training Methods

1) ________ learning focuses on well-defined competencies typically trained via lecture and online methods.

A) Guided competency

B) Social competency

C) Guided contextual

D) Social contextual

2) ________ learning focuses on context-dependent knowledge and skills learned via social media and informal interactions through others.

A) Guided competency

B) Social competency

C) Guided contextual

D) Social contextual

3) ________ is an example of a context-based learning method that is guided by companies.

A) Lecture

B) Mentoring

C) Coaching

D) A simulation

4) Which of the following methods is/are the most commonly used in organizations?

A) online or computer-based

B) virtual classroom

C) blended learning

D) instructor-led classroom training

E) mobile learning

5) Which of the following is a presentation method of training?

A) on-the-job training

B) lecture

C) simulation

D) case study

6) Lecture as a presentation method ________.

A) emphasizes active trainee involvement and feedback

B) is an expensive and time-consuming way to communicate information

C) can be easily employed with large groups of trainees

D) allows for strong connection to the work environment

7) Which of the following is not a variation of the lecture method discussed in the text?

A) team teaching

B) guest speakers

C) guided conceptual inquiry

D) student presentations

8) Which of the following methods would be appropriate for developing skills in revenue management, as discussed in the text?

A) self-directed learning

B) apprenticeship

C) group-building methods

D) behavioral modeling

9) Suppose you would like to a train a group of managers to enhance their skill in providing employee feedback. Which of the following methods would be least appropriate?

A) case study

B) role play

C) lecture and discussion

D) adventure learning

10) Which of the following requires the least amount of participation from trainees?

A) apprenticeship

B) case study

C) simulation

D) audiovisual instruction

11) Which of the following statements is most true of on-the-job training (OJT)?

A) It is formal because it should be planned.

B) OJT cannot be used for training newly hired employees.

C) Skills learned through OJT are easily transferred to the job.

D) OJT results in higher audiovisual costs.

12) Which of the following methods allows employees to take responsibility for all aspects of learning?

A) self-directed learning

B) adult learning

C) apprenticeship

D) informal learning

13) Development of effective self-directed learning typically begins with ________.

A) writing trainee-centered learning objectives directly related to the tasks

B) conducting a job analysis to identify the tasks that must be covered

C) developing content for the learning package

D) developing an evaluation package

14) Which of the following involves assisting a certified tradesperson at a work site?

A) an apprenticeship

B) a simulation

C) a business game

D) a role play

15) A case study ________.

A) is a training method that replicates the physical equipment

B) includes a description about how employees or an organization dealt with a difficult situation

C) involves assisting a certified tradesperson

D) involves observing peers performing a case and then trying to imitate their behavior

16) Which of the following is not characteristic of case studies?

A) They often depict realistic situations.

B) They allow trainees to analyze situations and make recommendations.

C) They allow trainees to act out skills.

D) Trainees' recommendations are hypothetical.

17) Which of the following statements is true of business games?

A) Business games are non-competitive.

B) Trainees know for certain the consequences of their actions.

C) A role play is the most common type of business game.

D) Several alternative courses of action are available to trainees.

18) ________ is based on the principles of social learning theory.

A) Behavior modification

B) Simulation

C) Behavior modeling

D) Social-media learning

19) Vicarious reinforcement is most relevant to ________.

A) simulations

B) behavior modeling

C) case studies

D) lectures

20) Which of the following is the first stage of an experiential learning training program?

A) taking part in a behavioral simulation

B) analyzing the activity

C) gaining conceptual knowledge and theory

D) connecting theory with the activity

21) ________ refers to training that a team manager receives that focuses on ways to resolve conflict within the team.

A) Guided team self-correction

B) Scenario-based training

C) Team-leader training

D) Cross training

22) ________ best prepares team members to step in and take the place of a member who may temporarily leave the team.

A) Guided team self-correction

B) Cross training

C) Coordination training

D) Temporary team training

23) ________ involves training teams how to share information and make decisions.

A) Cross training

B) Team sharing training

C) Coordination training

D) Guided team self-correction

24) ________ is a process that involves a small group working on real problems.

A) Action learning

B) Adventure learning

C) Cross training

D) Guided team self-correction

25) Six Sigma and Kaizen involve principles of ________.

A) adventure learning

B) action learning

C) vicarious reinforcement

D) social learning theory

26) The first and the most important step in choosing a training method is to identify the ________.

A) cost

B) learning objective

C) availability of resources

D) time required to complete training

27) Which of the following statements is true?

A) There is considerable overlap between learning outcomes across the training methods.

B) Group-building methods focus solely on team learning and not on individual learning.

C) Presentation methods lead to better transfer than hands-on methods.

D) Companies that have a larger budget should choose a presentation method over a hands-on method.

28) If companies have a limited budget for developing new training methods, the most appropriate hands-on training method would be what?

A) simulation

B) team training

C) on-the-job training (OJT)

D) action learning

29) According to the 70-20-10 model, approximately 20 percent of learning occurs through formal classroom experiences.

30) According to the 70-20-10 model, the majority of learning should be guided by the employee as opposed to the organization.

31) Context-based learning is unique to an employee's needs.

32) Competency-based learning may occur through job experiences.

33) Social-contextual learning consists of formal training activities designed by a company.

34) Consider guided-competency learning, social-competency learning, guided-contextual learning, and social-contextual learning. Fewer and fewer companies are using training methods from each of these four quadrants.

35) Presentation methods promote active participation among trainees.

36) A potential disadvantage of a panel lecture format is that trainees who are relatively naive about a topic may have difficulty understanding important points.

37) A case study is inappropriate for developing higher-order intellectual skills, such as analysis, synthesis, and evaluation.

38) Business games mimic the competitive nature of business.

39) In a role play, trainees practice their technical skills.

40) Behavior modeling is more appropriate for teaching factual information than interpersonal skills.

41) Role plays can be a component of behavioral modeling.

42) It is generally considered best practice for role plays to be unstructured to enhance contextual learning.

43) In behavior modeling, key behaviors are typically performed in a specific order.

44) On-the-job training is considered informal because it does not occur as part of a formal classroom program.

45) On-the-job training is typically more passive than classroom training.

46) One of the most significant advantages of on-the-job training (OJT) is that bad habits are rarely passed on.

47) In self-directed learning, trainers do not control instruction.

48) To support self-directed learning, Best Buy rewards virtual "badges" when employees complete training that is necessary for their current career stage.

49) Apprenticeships provide guarantees that jobs will be available to trainees when a program is completed.

50) The average annual wage for an apprentice is $50,000.

51) Apprenticeships are most common for white-collar positions.

52) Group-building methods focus on individual and team learning.

53) Adventure learning often results in high transfer of training.

54) Presentation methods are generally more effective than hands-on methods.

55) Describe the 70-20-10 model and its implications for training.

56) Typically, on-the-job training (OJT) is unstructured and inconsistent. Identify best practices to structure OJT to enhance its effectiveness.

57) Identify strategies to enhance role plays.

58) Identify the characteristics of effective modeling displays.