Managing Strategic Change Test Bank Moseley Ch.20 - Test Bank | Health Biz Strategy 2e Moseley by George B. Moseley. DOCX document preview.
CHAPTER 20 TEST BANK
Chapter 20. Managing Strategic Change
1. There are at least four types of change, running the gamut from conservative to radical. Provide the names of those four types and describe what is different among them.
2. Most of the time, organizations have control over when and how they will carry out change, including the type of change. There are several situational factors that determine the type of change that management can choose to employ. Identify four of those factors.
3. To implement a change, management must interact with its employees to give directions and overcome resistance. There are five generic supervisor-subordinate tools that can be used. Identify three of them.
4. One of the models for carrying out a change initiative is abbreviated “unfreeze-change-freeze”. Explain what this means in practical terms.
5. The book describes 16 steps in a “best practices” methodology for implementing strategic change. Propose your own multi-step procedure for executing a major organizational change. Include a minimum of six steps, which may be from those listed in the book or from your own imagination.
6. With relation to anticipating and managing change, the book uses the term “constant white water”. What is your understanding of the meaning of this term in the context of organizational change?
7. Organizational change plans frequently encounter varying levels of resistance from employees. Describe four techniques that a manager could use to try to overcome that resistance.
Document Information
Connected Book
Explore recommendations drawn directly from what you're reading
Chapter 18 Legal Implications of Strategic Decisions
DOCX Ch. 18
Chapter 19 Organization Design and Culture
DOCX Ch. 19
Chapter 20 Managing Strategic Change
DOCX Ch. 20 Current
Chapter 21 Tools for Strategic Analysis, Planning, and Management
DOCX Ch. 21
Chapter 22 Strategy in Other Types of Organizations
DOCX Ch. 22