Full Test Bank Ch10 Extending The Organization—Supply Chain

Business Driven Technology, 8e (Baltzan)

Chapter 10 Extending the Organization—Supply Chain Management

1) The customer's customer is upstream in the supply chain.

2) Plan, source, make, deliver, and return are the five basic supply chain management components.

3) Plan, source, give, get, and return are the five basic supply chain management components.

4) In the basic supply chain source refers to building relationships with suppliers to procure raw materials.

5) In the basic supply chain source refers to planning for transportation of goods to customers.

6) In the basic supply chain return refers to supporting customers and product returns.

7) In the basic supply chain make refers to manufacturing products and create production schedules.

8) In the basic supply chain return refers to prepare to manage all resources required to meet demands.

9) In the basic supply chain plan refers to preparing to manage all resources required to meet demand.

10) In the basic supply chain deliver refers to planning for transportation of goods to customers.

11) Materials are transformed into semi finished and finished products—the organization's own production processes.

12) Products are distributed to customers and their downstream customers at all levels.

13) A back order is an unfilled customer order for a product that is out of stock.

14) Inventory cycle time is the time it takes to manufacture a product and deliver it to the retailer.

15) Customer order cycle time is the agreed-upon time between the purchase of a product and the delivery of the product.

16) Inventory turnover is the frequency of inventory replacement.

17) Inventory turnover is an unfilled customer order for a product that is out of stock.

18) Customer order cycle time is the time it takes to manufacture a product and deliver it to the retailer.

19) Inventory cycle time is the agreed-upon time between the purchase of a product and the delivery of the product.

20) Inventory cycle time is the frequency of inventory replacement.

21) Information technology's primary role in supply chain management is creating the integrations or tight process and information linkages between functions within a firm—such as marketing, sales, finance, manufacturing, and distribution—and between firms.

22) Supply chain visibility is the ability to view all areas up and down the supply chain.

23) Supply chain execution systems ensure supply chain cohesion by automating the different activities of the supply chain.

24) Supply chain execution system is the ability to view all areas up and down the supply chain.

25) Supply chain visibility ensures supply chain cohesion by automating the different activities of the supply chain.

26) Electronic data interchange (EDI) is a standard format for the electronic exchange of information between supply chain participants.

27) The bullwhip effect occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain.

28) The bullwhip effect is a standard format for the electronic exchange of information between supply chain participants.

29) Electronic data interchange occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain.

30) A supply chain execution system might electronically route orders from a manufacturer to a supplier using electronic data interchange (EDI), a standard format for the electronic exchange of information between supply chain participants.

31) Supply chain event management (SCEM) enables an organization to react more quickly to resolve supply chain issues.

32) Selling chain management applies technology to the activities in the order life cycle from inquiry to sale.

33) Collaborative engineering allows an organization to reduce the cost and time required during the design process of a product.

34) Collaborative demand planning helps organizations reduce their investment in inventory while improving customer satisfaction through product availability.

35) Selling chain management enables an organization to react more quickly to resolve supply chain issues.

36) Supply chain event management applies technology to the activities in the order life cycle from inquiry to sale.

37) Collaborative demand planning allows an organization to reduce the cost and time required during the design process of a product.

38) Collaborative engineering helps organizations reduce their investment in inventory while improving customer satisfaction through product availability.

39) Procurement is the purchasing of goods and services to meet the needs of the supply chain.

40) Procurement can help a company answer the following question: What quantity of raw materials should we purchase to minimize spoilage?

41) Logistics includes the processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain.

42) Inbound logistics acquires raw materials and resources and distributes them to manufacturing as required.

43) Outbound logistics distributes goods and services to customers.

44) Logistics controls processes inside a company (warehouse logistics) and outside a company (transport logistics) and focuses on the physical execution part of the supply chain.

45) Materials management is the purchasing of goods and services to meet the needs of the supply chain.

46) Logistics can help a company answer the following question: What quantity of raw materials should we purchase to minimize spoilage?

47) Procurement includes the processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain.

48) Outbound logistics acquires raw materials and resources and distributes them to manufacturing as required.

49) Inbound logistics distributes goods and services to customers.

50) Logistics includes the increasingly complex management of processes, information, and communication to take a product from cradle to grave. Cradle to grave provides logistics support.

51) Cradle-to-grave provides logistics support throughout the entire system or life of the product.

52) Cradle-to-grave provides materials management support.

53) Materials management includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing.

54) Logistics includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing.

55) The process of 3D printing (additive manufacturing) builds—layer by layer in an additive process—a three-dimensional solid object from a digital model.

56) 3D Printing is a process that builds—layer by layer in an additive process—a three-dimensional solid object from a digital model.

57) Drones include a process that builds—layer by layer in an additive process—a three-dimensional solid object from a digital model.

58) 3D printing supports procurement.

59) 3D printing supports materials management.

60) RFID uses electronic tags and labels to identify objects wirelessly over short distances.

61) RFID supports logistics.

62) RFID supports procurement.

63) Drones are unmanned aircraft that can fly autonomously, or without a human.

64) 3D printing is unmanned aircraft that can fly autonomously, or without a human.

65) Drones support logistics.

66) Drones support materials management.

67) Robotics focus on creating artificial intelligence devices that can move and react to sensory input.

68) Robotics supports materials management.

69) Robotics supports procurement.

70) Computer-aided design/computer-aided manufacturing (CAD/CAM) systems are used to create the digital designs and then manufacture the products.

71) RFID systems are used to create the digital designs and then manufacture the products.

72) The maker movement is a cultural trend that places value on an individual's ability to be a creator of things as well as a consumer of things.

73) The robotics movement is a cultural trend that places value on an individual's ability to be a creator of things as well as a consumer of things.

74) Makerspaces is a community center that provides technology, manufacturing equipment, and educational opportunities to the public that would otherwise be inaccessible or unaffordable.

75) Cradle-to-grave is a community center that provides technology, manufacturing equipment, and educational opportunities to the public that would otherwise be inaccessible or unaffordable.

76) Radio-frequency identification (RFID) uses electronic tags and labels to identify objects wirelessly over short distances.

77) RFID's Electronic Product Code (RFID EPC) promotes serialization, or the ability to track individual items by using the unique serial number associated with each RFID tag.

78) A drone is an unmanned aircraft that can fly autonomously, or without a human. Amazon.com is piloting drone aircraft for package deliveries.

79) Robotics focuses on creating artificial intelligence devices that can move and react to sensory input.

80) In which of the five basic supply chain activities do you prepare to manage all resources required to meet demand?

A) Plan

B) Source

C) Deliver

D) Return

81) In which of the five basic supply chain activities do you build relationships with suppliers to procure raw materials?

A) Plan

B) Source

C) Deliver

D) Return

82) In which of the five basic supply chain activities do you manufacture products and create production schedules?

A) Plan

B) Source

C) Deliver

D) Make

83) Today, SCM systems focus on extending beyond an organization's four walls to influence:

A) Suppliers

B) Suppliers' supplier

C) Customers' customer

D) All of these choices are correct.

84) Which of the following is not one of the three main links in the supply chain?

A) Materials flow from suppliers and their "downstream" suppliers at all levels

B) Transformation of materials into semifinished and finished products—the organization's own production processes

C) Distribution of products to customers and their "downstream" customers at all levels

D) None of these choices are correct.

85) In which of the five basic supply chain activities do you plan for the transportation of goods to customers?

A) Plan

B) Source

C) Deliver

D) Return

86) In which of the five basic supply chain activities do you support customers and product returns?

A) Plan

B) Source

C) Deliver

D) Return

87) Where would you find the customers' customer in a typical supply chain?

A) Upstream

B) Downstream

C) In the middle

D) Not on the supply chain

88) Where would you find the suppliers' supplier in a typical supply chain?

A) Upstream

B) Downstream

C) In the middle

D) Not on the supply chain

89) Where would you find the manufacturer and distributor in a typical supply chain?

A) Upstream

B) Downstream

C) In the middle

D) Not on the supply chain

90) Walmart and Procter & Gamble (P&G) implemented a tremendously successful SCM system. The system linked Wal-Mart's ________ centers directly to P&G's ________ centers.

A) manufacturing, distribution

B) distribution, manufacturing

C) stores, distribution

D) distribution, stores

91) Which of the following is not one of the five basic components of supply chain management?

A) Plan

B) Source

C) Cost

D) Deliver

92) Which of the following is not one of the five basic components of supply chain management?

A) Plan

B) Source

C) Analyze

D) Deliver

93) Which of the following is not one of the five basic components of supply chain management?

A) Plan

B) Source

C) Sale

D) Deliver

94) What is it called when distorted product-demand information ripples from one partner to the next throughout the supply chain?

A) Bullwhip effect

B) Demand planning systems

C) Supply chain planning systems

D) Supply chain execution systems

95) Which of the following represents the bullwhip effect?

A) Organizations know about employee events triggered downstream in the supply chain

B) Customers receive distorted product demand information regarding sales information

C) Distorted product-demand information ripples from one partner to the next throughout the supply chain

D) The ability to view all areas up and down the supply chain

96) What is the ability to view all areas up and down the supply chain in real time?

A) Bullwhip effect

B) Demand planning software

C) Supply chain visibility

D) Supply chain execution software

97) Which of the following metrics represents an unfilled customer order for a product that is out of stock?

A) Back order

B) Inventory cycle time

C) Customer order cycle time

D) Inventory turnover

98) Which of the following metrics represents the time it takes to manufacture a product and deliver it to the retailer?

A) Back order

B) Inventory cycle time

C) Customer order cycle time

D) Inventory turnover

99) Which of the below metrics represents the agreed-upon time between the purchase of a product and the delivery of the product?

A) Back order

B) Inventory cycle time

C) Customer order cycle time

D) Inventory turnover

100) Which of the following metrics represents the frequency of inventory replacement?

A) Back order

B) Inventory cycle time

C) Customer order cycle time

D) Inventory turnover

101) What is a back order?

A) An unfilled customer order for a product that is out of stock

B) The time it takes to manufacture a product and deliver it to the retailer

C) The agreed-upon time between the purchase of a product and the delivery of the product

D) The frequency of inventory replacement.

102) What is inventory cycle time?

A) An unfilled customer order for a product that is out of stock

B) The time it takes to manufacture a product and deliver it to the retailer

C) The agreed-upon time between the purchase of a product and the delivery of the product

D) The frequency of inventory replacement

103) What is customer order cycle time?

A) An unfilled customer order for a product that is out of stock

B) The time it takes to manufacture a product and deliver it to the retailer

C) The agreed-upon time between the purchase of a product and the delivery of the product

D) The frequency of inventory replacement

104) What is inventory turnover?

A) An unfilled customer order for a product that is out of stock

B) The time it takes to manufacture a product and deliver it to the retailer

C) The agreed-upon time between the purchase of a product and the delivery of the product

D) The frequency of inventory replacement

105) What is supply chain visibility?

A) Enables viewing of all areas up and down the supply chain in real time

B) Uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain while reducing inventory

C) Ensures supply chain cohesion by automating the different activities of the supply chain

D) Occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain

106) What is a supply chain planning system?

A) Views all areas up and down the supply chain in real time

B) Uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain while reducing inventory

C) Ensures supply chain cohesion by automating the different activities of the supply chain

D) Occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain

107) What is a supply chain execution system?

A) Views all areas up and down the supply chain in real time

B) Uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain while reducing inventory

C) Ensures supply chain cohesion by automating the different activities of the supply chain

D) Occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain

108) What is the bullwhip effect?

A) Views all areas up and down the supply chain in real time

B) Uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain while reducing inventory

C) Ensures supply chain cohesion by automating the different activities of the supply chain

D) Occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain

109) Which of the following is one of the business areas of supply chain management?

A) Logistics

B) Procurement

C) Materials management

D) All of these

110) What is the purchasing of goods and services to meet the needs of the supply chain?

A) Procurement

B) Logistics

C) Materials management

D) Bullwhip effect

111) What includes the processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain?

A) Procurement

B) Logistics

C) Materials management

D) Bullwhip effect

112) What includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing?

A) Procurement

B) Logistics

C) Materials management

D) Bullwhip effect

113) What is procurement?

A) The purchasing of goods and services to meet the needs of the supply chain

B) Includes the processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain

C) Includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing

D) Occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain

114) What is logistics?

A) The purchasing of goods and services to meet the needs of the supply chain

B) Includes the processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain

C) Includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing

D) Occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain

115) What is materials management?

A) The purchasing of goods and services to meet the needs of the supply chain

B) Includes the processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain

C) Includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing

D) Occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain

116) What acquires raw materials and resources and distributes them to manufacturing as required?

A) Inbound logistics

B) Outbound logistics

C) Logistics

D) Cradle to grave

117) What distributes goods and services to customers?

A) Inbound logistics

B) Outbound logistics

C) Logistics

D) Cradle to grave

118) What includes the increasingly complex management of processes, information, and communication to take a product from cradle to grave?

A) Inbound logistics

B) Outbound logistics

C) Logistics

D) Cradle to grave

119) Which of the following questions can procurement help a company answer?

A) What quantity of raw materials should we purchase to minimize spoilage?

B) How can we guarantee that our raw materials meet production needs?

C) At what price can we purchase materials to guarantee profitability?

D) All of these.

120) Which of the following questions can logistics help a company answer?

A) What is the quickest way to deliver products to our customers?

B) What is the optimal way to place items in the warehouse for picking and packing?

C) What is the optimal path to an item in the warehouse?

D) All of these.

121) Which of the following questions can procurement help a company answer?

A) What is the quickest way to deliver products to our customers?

B) What is the optimal way to place items in the warehouse for picking and packing?

C) What is the optimal path to an item in the warehouse?

D) How can we guarantee that our raw materials meet production needs?

122) Which of the following questions can logistics help a company answer?

A) What quantity of raw materials should we purchase to minimize spoilage?

B) How can we guarantee that our raw materials meet production needs?

C) At what price can we purchase materials to guarantee profitability?

D) What path should the vehicles follow when delivering the goods?

123) Which of the following questions can materials management help a company answer?

A) What are our current inventory levels?

B) What items are running low in the warehouse?

C) What items are at risk of spoiling in the warehouse?

D) All of these.

124) Which of the following questions can materials management help a company answer?

A) How do we dispose of spoiled items?

B) What laws need to be followed for storing hazardous materials?

C) Which items must be refrigerated when being stored and transported?

D) All of these.

125) What is 3D Printing?

A) A process that builds—layer by layer in an additive process—a three-dimensional solid object from a digital model

B) Uses electronic tags and labels to identify objects wirelessly over short distances

C) Unmanned aircraft that can fly autonomously, or without a human

D) Focus on creating artificial intelligence devices that can move and react to sensory input

126) What is RFID?

A) A process that builds—layer by layer in an additive process—a three-dimensional solid object from a digital model

B) Uses electronic tags and labels to identify objects wirelessly over short distances

C) Unmanned aircraft that can fly autonomously, or without a human

D) Focus on creating artificial intelligence devices that can move and react to sensory input

127) What are drones?

A) A process that builds—layer by layer in an additive process—a three-dimensional solid object from a digital model

B) Uses electronic tags and labels to identify objects wirelessly over short distances

C) Unmanned aircraft that can fly autonomously, or without a human

D) Focus on creating artificial intelligence devices that can move and react to sensory input

128) What are robotics?

A) A process that builds—layer by layer in an additive process—a three-dimensional solid object from a digital model

B) Uses electronic tags and labels to identify objects wirelessly over short distances

C) Unmanned aircraft that can fly autonomously, or without a human

D) Artificial intelligence devices that can move and react to sensory input

129) What is a process that builds—layer by layer in an additive process—a three-dimensional solid object from a digital model?

A) 3D Printing

B) Robotics

C) Drones

D) RFID

130) What focuses on creating artificial intelligence devices that can move and react to sensory input?

A) 3D Printing

B) Robotics

C) Drones

D) RFID

131) What are unmanned aircraft that can fly autonomously, or without a human?

A) 3D Printing

B) Robotics

C) Drones

D) RFID

132) What uses electronic tags and labels to identify objects wirelessly over short distances?

A) 3D Printing

B) Robotics

C) Drones

D) RFID

133) What is computer-aided design/computer-aided manufacturing (CAD/CAM)?

A) Systems are used to create the digital designs and then manufacture the products

B) A cultural trend that places value on an individual's ability to be a creator of things as well as a consumer of things

C) A community center that provides technology, manufacturing equipment, and educational opportunities to the public that would otherwise be inaccessible or unaffordable

D) Promotes serialization or the ability to track individual items by using the unique serial number associated with each RFID tag

134) What is the maker movement?

A) Systems used to create the digital designs and then manufacture the products

B) A cultural trend that places value on an individual's ability to be a creator of things as well as a consumer of things

C) A community center that provides technology, manufacturing equipment, and educational opportunities to the public that would otherwise be inaccessible or unaffordable

D) Serialization of or the ability to track individual items by using the unique serial number associated with each RFID tag

135) What is a makerspace?

A) Systems are used to create the digital designs and then manufacture the products

B) A cultural trend that places value on an individual's ability to be a creator of things as well as a consumer of things

C) A community center that provides technology, manufacturing equipment, and educational opportunities to the public that would otherwise be inaccessible or unaffordable

D) Serialization of or the ability to track individual items by using the unique serial number associated with each RFID tag

136) What is an RFID's electronic product code?

A) System used to create the digital designs and then manufacture the products

B) A cultural trend that places value on an individual's ability to be a creator of things as well as a consumer of things

C) A community center that provides technology, manufacturing equipment, and educational opportunities to the public that would otherwise be inaccessible or unaffordable

D) Promotion of serialization or the ability to track individual items by using the unique serial number associated with each RFID tag

137) What systems are used to create the digital designs and then manufacture the products?

A) Computer-aided design/computer-aided manufacturing

B) Maker movement

C) Makerspace

D) RFID electronic product code

138) What is a cultural trend that places value on an individual's ability to be a creator of things as well as a consumer of things?

A) Computer-aided design/computer-aided manufacturing

B) Maker movement

C) Makerspace

D) RFID electronic product code

139) What is a community center that provides technology, manufacturing equipment, and educational opportunities to the public that would otherwise be inaccessible or unaffordable?

A) Computer-aided design/computer-aided manufacturing

B) Maker movement

C) Makerspace

D) RFID electronic product code

140) What promotes serialization or the ability to track individual items by using the unique serial number associated with each RFID tag?

A) Computer-aided design/computer-aided manufacturing

B) Maker movement

C) Makerspace

D) RFID electronic product code

141) What is supply chain event management (SCEM)?

A) Enables an organization to react more quickly to resolve supply chain issues

B) Applies technology to the activities in the order life cycle from inquiry to sale

C) Allows an organization to reduce the cost and time required during the design process of a product

D) Helps organizations reduce their investment in inventory while improving customer satisfaction through product availability

142) What is selling chain management?

A) Enables an organization to react more quickly to resolve supply chain issues

B) Applies technology to the activities in the order life cycle from inquiry to sale

C) Allows an organization to reduce the cost and time required during the design process of a product

D) Helps organizations reduce their investment in inventory while improving customer satisfaction through product availability

143) What is collaborative engineering?

A) Enables an organization to react more quickly to resolve supply chain issues

B) Applies technology to the activities in the order life cycle from inquiry to sale

C) Allows an organization to reduce the cost and time required during the design process of a product

D) Helps organizations reduce their investment in inventory while improving customer satisfaction through product availability

144) What is collaborative demand planning?

A) Enables an organization to react more quickly to resolve supply chain issues

B) Applies technology to the activities in the order life cycle from inquiry to sale

C) Allows an organization to reduce the cost and time required during the design process of a product

D) Helps organizations reduce their investment in inventory while improving customer satisfaction through product availability

145) What enables an organization to react more quickly to resolve supply chain issues?

A) Supply chain event management

B) Selling chain management

C) Collaborative engineering

D) Collaborative demand planning

146) What applies technology to the activities in the order life cycle from inquiry to sale?

A) Supply chain event management

B) Selling chain management

C) Collaborative engineering

D) Collaborative demand planning

147) What allows an organization to reduce the cost and time required during the design process of a product?

A) Supply chain event management

B) Selling chain management

C) Collaborative engineering

D) Collaborative demand planning

148) What helps organizations reduce their investment in inventory while improving customer satisfaction through product availability?

A) Supply chain event management

B) Selling chain management

C) Collaborative engineering

D) Collaborative demand planning

149) Define the relationship between supply chain management and decision making.

150) Describe the fastest growing components of SCM systems.