Emotional Intelligence Ch.10 Test Bank Docx - Test Bank | Leadership Perspectives 3e Roe by Kevin Roe. DOCX document preview.
Chapter10
Type:true-false | |||
Title:EmotionalIntelligence | |||
1) | Mayer et al. (2008:511) claimed ‘Emotional Intelligenceis a way of managing one’s own emotions, and manipulating other people’s emotions, [so that] a person could become successful.’ . | ||
In | a.# | True | Page reference:213 |
b.# | False | Page reference:213 | |
END OF QUESTION | |||
Type:Multiple Choice | ||
Title:EmotionalIntelligence | ||
2) | Goleman made the claim that EI was more important than intelligence quotient (IQ) in determining the chances of an individual becoming ‘successful’. Why did he make that claim? | |
In | a.# | Golemanmovedinto the worldofconsultancy and wealth through the proposition that, by denying one’s own emotions, and containing other people’s emotions, a person could become successful. |
Page reference:213 | ||
b.# | The reason for this was linked to the changing nature of work and leadership from being a command and control activity to one concerned with winning the hearts and minds of the workforce. | |
Page reference:213 | ||
In | c.# | The reason for this was linked to the stagnant nature of work and leadership from being a command and control activity to one concerned with authority over the hearts and minds of the workforce. |
Page reference:213 | ||
In | d.# | Goleman into the world moved into consultancy and wealth through the proposition that, by enhancing one’s own emotions, and exaggerating other people’s emotions, a person could become successful. |
Page reference:213 | ||
END OF QUESTION | ||
Type:true-false | |||
Title:Emotional Intelligence | |||
3) | Themes such as self-motivation, optimism, trustworthiness, and conscientiousness all figure in Goleman’s model of EI but is it true that these did not appear in the original work of Mayer? | ||
a.# | True | Concerns for the ability to carry out accurate reasoning about emotions and the ability to use emotions and emotional knowledge to enhance thought appear in the original definition of EI by Mayer. Page reference:213-214 | |
In | b.# | False | Goleman’s workincludes themes which are used in management consultancy where managing one’s own emotions, and manipulating other people’s emotions, [so that] a person could become successfulas opposed toMayer’s work. Page reference:213-214 |
END OF QUESTION | |||
Type:Multiple Choice | ||
Title:TheArchitecture of the Brain | ||
4) | Within the brain sits an ancient structure situated just above the brain- Stem.This almond-shaped area, of which there are two—one on each side of the brain and research puts it at the heart of many of our deepest, most powerful, and uncontrollable urges. What is its name? | |
a.# | The hippocampus | |
Page reference:214 | ||
b.# | TheLimbic system | |
Page reference:214 | ||
c.# | The amygdala | |
Page reference:214 | ||
d.# | The epinephrine | |
Page reference:214 | ||
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:TheArchitecture of the Brain | ||
5) | Salovey and Mayer (1990) considered EI to be the ability to manage the whole limbic system actively so that individuals could react having fully considered the nature of the situation facing them, rather than relying on ancient memories that may produce an undesirable outcome.Which best explains theirdefinition ofEI? | |
a.# | The capacity to reason about emotions, and of emotions to enhance thinking. | |
Page reference:217 | ||
b.# | The incapacity tounderstand, recognizeurges so a person could hope to respond in a more sophisticated and considered manner. | |
Page reference:217 | ||
c.# | The incapacity to reason about emotions, and of emotions to enhance thinking. | |
Page reference:217 | ||
d.# | The capacity of our modern, rational brain and reactions to be swamped by our older, less evolved brain. | |
Page reference:217 | ||
END OF QUESTION | ||
Type:true-false | |||
Title:TheNature of Intelligence | |||
6) | Is it true that the roots of intelligence tests can be traced back as far as Imperial China and nineteenth-century France but most systems used today have some link to Charles Springer whose general intelligence theory became the dominant model for more than thirty years? | ||
a.# | True | Page reference:218 | |
In | b.# | False | be ‘smart’ as measured by a single attribute of their cognitive ability. This attribute tended to be a reflection of their linguistic and logical abilities as reflected in their reading and writing skills. This attribute has become known as a person’s IQ to which Springer’s theory had been dominant. Page reference:218 |
END OF QUESTION | |||
Type:true-false | |||
Title:Gardner’sMultiple Intelligences | |||
7) | Is it true thatGardner (1983)suggested there were seven (later up to nine) different areas he considered met his criteria for being an ‘intelligence’? | ||
a.# | True | were a number of other ‘intelligences’ that could be displayed by an individual. Page reference:219 | |
In | b.# | False | Page reference:219 |
END OF QUESTION | |||
Type:Multiple Choice | ||
Title:What is EI?Chapter10Question8 | ||
8) | Why do Mayer and Salovey contend that experiencing and expressing positive and negative emotions was necessary for personal growth and produce better outcomes when dealing with others and ourselves? | |
a.# | By understanding more about others’ emotions, individuals could take more control of others and could make individual decisions by if they could harness others’ emotions. | |
Page reference:221 | ||
b.# | Efficient thought and behaviour tame emotional responses. Good organizations are places where feelings are managed or removed. | |
c.# | The expression of emotion is the belief that organizational order and manager/worker efficiency are rational matters. Cool strategic thinking must not to be sullied by emotional feelings. | |
Page reference:221 | ||
d.# | By understanding more about our emotions,individualscould take more effective control of our bodiesandindividuals could make better decision makers if they could recognize and harness emotions. | |
and emotions, to discriminate among them, and to use this information to guide one’s thinking and actions’ and therefore this is the response. Page reference:221 | ||
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:Goleman’s approachChapter10Question9 | ||
9) | Goleman’s approach was to combine Salovey’s view of EI as a set of abilities into a more ‘mixed’ model that uses abilities, attributes, and other properties of an individual. What were the key components to Goleman’s model? | |
a.# | 1. Self-awareness, 2. Managing emotions, 3. Motivating oneself, 4. Recognizing emotion in others, 5. Handling self | |
Page reference:223-224 | ||
b.# | 1. Self-awareness, 2. Managing emotions, 3. Motivating oneself, 4. Recognizing emotion inself, 5. Handling relationships | |
Page reference:223-224 | ||
c.# | 1. Self-awareness, 2. Managing emotions,3. Motivating oneself,4. Recognizing emotion in others,5. Handling relationships | |
Page reference:223-224 | ||
d.# | 1. Self-awareness, 2. Managing emotions, 3. Motivating others, 4. Recognizing emotion in others, 5. Handling relationships | |
Page reference:223-224 | ||
END OF QUESTION | ||
Type:Multiple Choice | ||
Title:OtherPerspectivesandthe ‘dark side’ of EI | ||
10) | Fiction points to characters such as Shakespeare’s Iago and Machiavelli’s Prince, who manipulate the emotions of others for their own devious ends. To avoid negative outcomes,why must organizations must waryof individual managers who practisethe ‘dark side’ of EItactics? | |
a.# | Those high in EI, given competition for scarce resources typical in many organizations, are likely to use their skills to advance their own interests even at the expense of others in the workplace,which may prove detrimental to the organisation. | |
Page reference:228-229 | ||
b.# | Those with strong EI abilities may, ‘display emotions that areinappropriatenorconducive to achieving objectivesbecausetheir emotional presentation is aligned to their inner feelings’. | |
Page reference:228-229 | ||
c.# | Those with high EI are likely to focus on those individuals who are strategically important to them. Thiscould meancolleaguesarelooking for clues in their line manager and immediatecolleagues. | |
Page reference:228-229 | ||
d.# | Managers withhigh EI may be unable to spot signs of strength or competencies in their rival, whichas a result,they could not gain an advantage in the negotiations. This may not enable them to gain additional resources or reduce any pressured targets. | |
Page reference:228-229 | ||
END OF QUESTION | ||