Ch9 Social Enterprise And Other Social Verified Test Bank

Chapter 9

True/False

1. Business network refers to a group of people with a professional business relationship

A. True

B. False

2. Social networking activities are only conducted in private social networking sites.

A. True

B. False

3. Enterprise social networks, like any social network, enable employees to create profiles and interact with one another.

A. True

B. False

4. Collaboration drives business value up by enabling people to work together more efficiently

A. True

B. False

Multiple Choice

1. ____ are business-oriented networks that are built on social relationships and can exist offline or online.

A. Public networks

B. Enterprise private networks,

C. Business social networks

D. Company-owned and hosted enterprise networks

2. Three are major reasons an organization becomes a social enterprise except:

A. Improve collaboration inside the enterprise and with business partners

B. Facilitate recruiting and employee retention

C. Improve customer satisfaction

D. Increase marketing and advertising costs

3. The following are some examples of business oriented public social networks except:

A. Youtube

B. Ryze

C. Google +

D. LinkedIn.

4. The following terms are frequently used in enterprise networking except:

A. Networking and community building

B. Crowdsourcing.

C. Social publishing

D. Social Networking

5. ____ a private social network that helps employees collaborate across departments, locations, and business apps in over 200,000 companies

A. Facebook

B. Yammer, Inc.

C. Twitter

D. Linkedin

6. Yammer’s social networks allow users the following except:

A. Create profiles

B. Manage groups

C. Conduct secure and private messaging

D. Create internal networks

7. Place where software agents can seek information and engage with other agents to fulfil or facilitate transactions for their owners

A. Fantasy space

B. Shared space

C. Smart agent space

D. Educational Space

8. ____is not just an Internet radio station. It also recommends music to its listeners. Musical profiles are constructed when users listen to a personal music collection.

A. Mixi

B. Pandora

C. Hulu

D. Last.fm

9. ____ which refers to the introduction of gaming into social networking.

A. Gamification

B. Crowdsourcing

C. Social Internet game

D. Social network game

10. Here, people are solving problems and providing new insights and ideas leading to product, process, or service innovations.

A. Crowd creation

B. Crowd voting

C. Collective intelligence

D. Crowd support and funding

11. There are three models of crowdsourcing according to Charordix Corp. except:

A. Secretive.

B. Collaborative.

C. Panel selects

D. None of the above

12. ____ which is an application of crowdsourcing for problem solving, idea generation, and innovations.

A. Collective intelligence

B. Crowd voting

C. Crowd creation

D. Crowd support and funding

13. ____ used crowdsourcing to translate its site into more than 65 different languages.

A. Dell’s IdeaStorm

B. Goldcorp

C. Wikipedia

D. Facebook

14. ____ refers to people’s collaboration within and between communities enabled by social media tools and platforms.

A. Kickstarter

B. Social collaboration

C. Crowd support and funding

D. Crowdsourcing

15. Social collaboration is supported mainly by three of the following except:

A. Collaborative communities

B. Wikis, blogs, and microblogging

C. Virtual communities

D. Crowdsourcing

16. Companies use blogs and wikis for the following applications except:

A. Project collaboration and communication

B. Crowdsourcing

C. Process and procedure documentation

D. Collaboration with customers

17. Watson may assist people in the following social commerce-related tasks except:

A. Language translator

B. Customer service

C. Q&A service

D. E-learning and e-training

Essay

1. What is gamification?

2. How is crowdsourcing different from social collaboration?

3. Why would a company use LinkedIn to recruit an executive?

4. What is a limitation of social networks for business use?

5. What is a future trend in social commerce?