Management 5th Edition by Pamela S. Lewis, Stephen H. Goodman, Patricia M. Fandt

Part 1 Meeting the Challenges of the 21st Century 1 CHAPTER 1 Management and Managers 2 CHAPTER 2 Evolution of Management Thought 26 CHAPTER 3 Social Responsibility and Ethics 56 Part 2 Planning Challenges in the 21st Century 87 CHAPTER 4 Strategic Management and Planning in a Global Environment 88 CHAPTER 5 Planning in the Contemporary Organization 118 CHAPTER 6 Managerial Decision Making 144 Part 3 Organizing Challenges in the 21st Century 183 CHAPTER 7 Organizing for Effectiveness and Efficiency 184 CHAPTER 8 Organizational Design 210 CHAPTER 9 Strategic Human Resource Management 238 CHAPTER 10 Organizational Culture and Change 266 Part 4 Leadership Challenges in the 21st Century 289 CHAPTER 11 Communicating Effectively within Diverse Organizations 290 CHAPTER 12 Leading in a Dynamic Environment 318 CHAPTER 13 Exploring Individual Differences and Team Dynamics 342 CHAPTER 14 Motivating Organizational Members 374 Part 5 Control Challenges in the 21st Century 401 CHAPTER 15 Organizational Control in a Complex Business Environment 402 CHAPTER 16 Productivity and Quality in Operations 432 CHAPTER 17 Information Technology and Control 464