Part I Introduction, Theoretical Background, and Legislation — p. 1
Chapter 1 Introduction — p. 2
Terminology — p. 5
Multiple Group Memberships, Intersectionality, and Permeability of (Some) Boundaries — p. 12
Changing Demographics and Changing Views: The Stimulus for Diversity Studies and Work — p. 13
Diversity and Organizational Competitiveness — p. 16
Moral and Social Reasons for Valuing Diversity — p. 24
Organizational Difficulties Relating to Increased Diversity — p. 26
The “Value in Diversity” Perspective versus Negative Impacts of Diversity — p. 27
Individual Benefits of Diversity — p. 28
Diversity, Individual Outcomes, and Organizational Effectiveness — p. 29
Recommendations — p. 31
Organization of the Book — p. 33
Determining “Diversity” in an International Context — p. 40
Summary — p. 41
Key Terms — p. 41
Questions to Consider — p. 42
Actions and Exercises — p. 42
Chapter 2 Theoretical Background and Foundation — p. 43
“What Is a Minority?” — p. 45
Categorization and Identity — p. 48
Privilege: Normalizing and Preserving Inequality — p. 60
Aversive Racism, Ambivalent Sexism, and other New -isms — p. 61
Discrimination Systems — p. 63
“Diversity” and Non-Dominant Groups in Different Contexts — p. 64
Recommendations for Individuals and Organizations — p. 65
Summary — p. 67
Key Terms — p. 67
Questions to Consider — p. 69
Actions and Exercises — p. 69
Chapter 3 Legislation — p. 70
Historical Background — p. 72
Major Federal Acts Related to Diversity in Organizations — p. 73
The Equal Pay Act of 1963 — p. 75
Title VII of the Civil Rights Act of 1964 — p. 77
Affirmative Action in Employment — p. 88
The Age Discrimination in Employment Act of 1967 — p. 92
The Pregnancy Discrimination Act of 1978 — p. 93
EEOC Guidelines on Sexual Harassment (1980) — p. 94
Americans with Disabilities Act of 1990 — p. 97
The Civil Rights Act of 1991 — p. 99
The Family and Medical Leave Act of 1993 — p. 100
Americans with Disabilities Act Amendments Act of 2008 — p. 101
The Genetic Information Nondiscrimination Act of 2008 — p. 102
The Lilly Ledbetter Fair Pay Act of 2009 — p. 102
Relevant State, Local, and City Ordinances and Future Federal Acts — p. 103
Diversity in the Judiciary and its Effects on Judicial Decisions — p. 103
Summary — p. 104
Key Terms — p. 105
Questions to Consider — p. 105
Actions and Exercises — p. 106
Part II Examining Specific Groups and Categories — p. 107
Chapter 4 Blacks/African Americans — p. 108
History of Blacks in the United States — p. 110
Relevant Legislation — p. 114
Population — p. 116
Education, Employment, and Earnings — p. 116
Research on the Employment Experiences of African Americans — p. 120
Immigrant Blacks and Their Descendants and Native-born Blacks—Similarities and Differences — p. 131
African American Women at Work — p. 133
Discrimination against Customers: Consumer Racial Profiling — p. 135
Recommendations — p. 137
Summary — p. 141
Key Terms — p. 141
Questions to Consider — p. 142
Actions and Exercises — p. 142
Chapter 5 Latinos/Hispanics — p. 144
History of Hispanics in the United States — p. 146
Relevant Legislation — p. 151
Population — p. 151
Education, Employment, and Earnings — p. 153
Organizational Experiences of Hispanics — p. 158
Language Fluency and Bilingualism: Issues for Diverse Organizations — p. 167
Racial Profiling, Police Misconduct, and Differential Judicial Treatment against Hispanics — p. 171
Latinos as Customers — p. 173
Recommendations for Individuals — p. 175
Recommendations for Organizations — p. 175
Summary — p. 177
Key Terms — p. 177
Questions to Consider — p. 177
Actions and Exercises — p. 178
Chapter 6 Asians/Asian Americans — p. 179
History of Asians in the United States — p. 181
Relevant Legislation — p. 187
Population — p. 189
Education, Employment, and Earnings — p. 190
Racial Microaggressions — p. 196
Asian American Consumers — p. 197
Asian American Entrepreneurs — p. 197
Research on Experiences of Asian Americans at Work — p. 199
Recommendations for Individuals and Organizations — p. 203
Summary — p. 204
Key Terms — p. 205
Questions to Consider — p. 205
Actions and Exercises — p. 205
Chapter 7 Whites/Anglo Americans — p. 206
History of Whites in the United States — p. 208
History of Whites as Anti-Racist Allies — p. 215
Relevant Legislation — p. 216
Population — p. 219
Education, Earnings, and Employment — p. 220
Research on Whites and Diversity — p. 221
Diversity and Socio-Economic Status for Whites — p. 227
Recommendations for Individuals — p. 229
Recommendations for Organizations — p. 232
Summary — p. 233
Key Terms — p. 233
Questions to Consider — p. 233
Actions and Exercises — p. 234
Chapter 8 Native Americans and Multi-Racial Group Members — p. 235
History of American Indians in North America — p. 237
Population — p. 240
Education, Employment, and Earnings — p. 242
Relevant Legislation (Native Americans) — p. 243
Research on American Indians at Work — p. 245
American Indian and Alaska Native Women — p. 245
Multi-Racial Group Members — p. 247
Population — p. 250
Relevant Legislation (Multi-Racial Group Members) — p. 252
Amerasians — p. 253
Recommendations for Individuals and Organizations — p. 253
Summary — p. 255
Key Terms — p. 255
Questions to Consider — p. 256
Actions and Exercises — p. 256
Chapter 9 Sex and Gender — p. 257
Relevant Legislation — p. 259
Population — p. 261
Education — p. 261
Participation and Earnings — p. 261
Gender Role Socialization — p. 264
Sex Discrimination — p. 271
Sexual Harassment — p. 274
The Glass Ceiling and Other Glass Boundaries — p. 279
Sex, Race, and Ethnicity — p. 282
Unique Gender Issues — p. 283
Recommendations for Individuals and Organizations — p. 285
Curbing Sexual Harassment — p. 286
Breaking the Glass Boundaries — p. 287
Summary — p. 288
Key Terms — p. 288
Questions to Consider — p. 289
Actions and Exercises — p. 290
Chapter 10 Work and Family — p. 291
History of Work and Family — p. 293
Relevant Legislation — p. 294
Population, Participation, and Education — p. 300
Earnings — p. 304
Flexible Schedules — p. 306
Child-care Assistance and Employer Outcomes — p. 308
Same-Sex Couples in Family Relationships — p. 309
Men, Work, and Family — p. 310
Beyond The Family: Society, Organizations, and Family Issues — p. 311
Recommendations for Individuals — p. 314
Recommendations for Organizations — p. 315
Summary — p. 316
Key Terms — p. 317
Questions to Consider — p. 317
Actions and Exercises — p. 317
Chapter 11 Sexual Orientation and Gender Identity — p. 319
History of Gay Rights in the United States — p. 324
Population — p. 325
Education and Socioeconomic Indicators — p. 326
Earnings — p. 327
Relevant Legislation — p. 328
Research on Access and Treatment Discrimination against Sexual Minorities — p. 332
Organizational Policies and Benefits — p. 333
Addressing Fears Of Contracting HIV/AIDS At Work — p. 335
Determinants of Attitudes toward Gay Men and Lesbians — p. 336
Codes of Silence or Out at Work? — p. 337
Work and Family for Sexual Minority Employees — p. 341
Recommendations for Individuals — p. 342
Recommendations for Organizations — p. 343
Summary — p. 344
Key Terms — p. 344
Questions to Consider — p. 345
Actions and Exercises — p. 345
Chapter 12 Religion — p. 346
History of Religious Diversity in the United States — p. 348
Population, Diversity, and Variations among Beliefs — p. 348
Relevant Legislation — p. 350
The Diversity among Arab Americans and Muslims in the United States — p. 357
Religion as an Invisible Identity — p. 358
Women’s Roles in Organized Religion — p. 359
Collective Religiosity and the Wage Gap — p. 361
Religion and Diversity in Sexual Orientation at Work — p. 361
Resolving Conflicts — p. 363
Recommendations for Individuals — p. 365
Recommendations for Organizations — p. 365
Summary — p. 366
Key Terms — p. 367
Questions to Consider — p. 367
Actions and Exercises — p. 367
Chapter 13 Age — p. 368
Historical Background — p. 370
Relevant Legislation for Older Workers — p. 370
Legal Protections for Younger Workers — p. 376
Population, Participation Rates, and Employment — p. 377
Education — p. 380
Research on Employment Experiences of older Workers — p. 381
Research on Employment Experiences of Younger Workers — p. 388
Recommendations for Individuals — p. 391
Recommendations for Organizations — p. 392
Summary — p. 394
Key Terms — p. 394
Questions to Consider — p. 394
Actions and Exercises — p. 395
Chapter 14 Physical and Mental Ability — p. 396
History — p. 398
Relevant Legislation — p. 400
Population, Education, and Employment — p. 407
Employment Experiences of People with Disabilities — p. 409
Customers with Disabilities — p. 414
Recommendations for Individuals — p. 416
Recommendations for Organizations — p. 416
Summary — p. 419
Key Terms — p. 419
Questions to Consider — p. 420
Actions and Exercises — p. 420
Chapter 15 Weight and Appearance — p. 421
Population — p. 424
Education, Employment Levels, Types, and Income — p. 426
Appearance — p. 428
Legislation Relevant to Weight and Appearance — p. 430
Effects of Weight on Health and on Costs to Employers — p. 434
Is it the Fat, the Health, or the Stigma of Overweight? — p. 435
Obesity Discrimination in Healthcare and Customer Service Settings — p. 437
Appearance: Cases and Legislation — p. 437
Recommendations for Individuals and Organizations — p. 441
Summary — p. 444
Key Terms — p. 444
Questions to Consider — p. 444
Actions and Exercises — p. 445
Part III Global Diversity, Careers, and Moving Forward — p. 446
Chapter 16 Global Diversity, Careers in Diversity, and Moving Forward — p. 447
Discrimination and Differential Treatment as Worldwide Phenomena — p. 450
Sex and Gender: The Status of Women Around the World — p. 453
People with Disabilities — p. 456
Population and Participation — p. 456
Legislation — p. 456
Sexual Orientation and Gender Identity — p. 457
Careers in Diversity — p. 458
Facing the Future: Recommendations for DEI Worldwide — p. 468
Recommendations for Change at a Societal Level — p. 469
Recommendations for Change at an Organizational Level — p. 470
Recommendations for Change at an Individual Level — p. 477
Summary — p. 478
Key Terms — p. 478
Questions to Consider — p. 479
Actions and Exercises — p. 479