SECTION I INTRODUCTION, THEORIES, AND LEGISLATION — p. 1
CHAPTER 1 Introduction — p. 3
Determining “Diversity” in an International Context — p. 5
Multiple Group Memberships and Permeability of Boundaries — p. 6
Terminology — p. 8
The Stimulus for the Focus on Diversity: Workforce 2000 — p. 9
Diversity and Organizational Competitiveness — p. 12
Moral and Social Reasons for Valuing Diversity — p. 21
Difficulties Resulting from Increased Diversity and Organizational Responses — p. 22
The “Value in Diversity” Perspective versus Negative Impacts of Diversity — p. 23
Individual Benefits of Diversity — p. 24
Diversity, Individual Outcomes, and Organizational Effectiveness — p. 25
Organization of the Book — p. 26
CHAPTER 2 Theories and Thinking about Diversity — p. 37
What Is a “Minority”? — p. 38
Categorization and Identity — p. 42
Aversive Racism, Ambivalent Sexism, and Other New Isms — p. 53
Recommendations for Individuals and Organizations — p. 57
CHAPTER 3 Legislation — p. 63
Historical Background — p. 65
Major Federal Acts Related to Diversity in Organizations — p. 66
Other Relevant State, Local, and City Ordinances — p. 102
Future Federal Acts: What’s Ahead? — p. 103
Effects of Diversity on the Judiciary and on Judicial Decisions — p. 103
SECTION II EXAMINING SPECIFIC GROUPS AND CATEGORIES — p. 107
CHAPTER 4 Blacks/African Americans — p. 109
History of Blacks in the United States — p. 111
Relevant Legislation — p. 116
Population — p. 117
Education, Employment, and Earnings — p. 118
Research on the Employment Experiences of African Americans — p. 124
Immigrant Blacks and Their Descendants and Native-born Blacks—Similarities and Differences — p. 131
African American Women at Work — p. 133
Discrimination against Customers — p. 136
Recommendations — p. 137
CHAPTER 5 Latinos/Hispanics — p. 147
History of Hispanics in the United States — p. 148
Relevant Legislation — p. 154
Population — p. 156
Education, Employment, and Earnings — p. 158
Organizational Experiences of Hispanics — p. 162
Latinos as Customers — p. 179
Recommendations for Individuals — p. 181
Recommendations for Organizations — p. 182
CHAPTER 6 Asians/Asian Americans — p. 187
History of Asians in the United States — p. 189
Relevant Legislation — p. 191
Population — p. 195
Education, Employment, and Earnings — p. 196
Asians as the “Model Minority” — p. 201
Asian American Entrepreneurs — p. 206
Research on Experiences of Asian Americans at Work — p. 209
Asian American Women at Work — p. 212
Focus on Selected Asian Americans: Chinese, Indians, and Southeast Asians — p. 215
Recommendations for Individuals and Organizations — p. 218
CHAPTER 7 Whites/European Americans — p. 223
History of Whites in the United States — p. 225
Relevant Legislation — p. 231
Population — p. 238
Education, Earnings, and Employment — p. 239
Research on Whites and Diversity — p. 241
Recommendations for Individuals — p. 249
Recommendations for Organizations — p. 250
CHAPTER 8 American Indians, Alaska Natives, and Multiracial Group Members — p. 257
History of American Indians in North America — p. 259
Population — p. 262
Education, Employment, and Earnings — p. 265
Relevant Legislation — p. 267
Research on American Indians at Work — p. 269
American Indian and Alaskan Native Women — p. 269
Multiracial Group Members — p. 272
Recommendations for Individuals and Organizations — p. 278
CHAPTER 9 Sex and Gender — p. 283
Relevant Legislation — p. 285
Population — p. 286
Education — p. 287
Participation and Earnings — p. 287
Gender Role Socialization — p. 293
Sex Discrimination — p. 299
Sexual Harassment — p. 302
The Glass Ceiling and Other Boundaries — p. 307
Sex, Race, and Ethnicity — p. 310
Unique Gender Issues — p. 312
Recommendations for Individuals and Organizations — p. 314
CHAPTER 10 Work and Family — p. 321
History of Work and Family — p. 323
Relevant Legislation — p. 323
Population, Participation, and Education — p. 329
Earnings — p. 332
Flexible Schedules — p. 335
Unpaid and Paid Leaves — p. 338
Same-Sex Couples in Family Relationships — p. 340
Men, Work, and Family — p. 341
Beyond the Family: Society, Organizations, and Family Issues — p. 342
Family Policies in Selected Countries — p. 343
Elder Care — p. 345
Parenting Again: Grandparents Caring for Grandchildren — p. 346
Recommendations for Individuals — p. 347
Recommendations for Organizations — p. 348
CHAPTER 11 Sexual Orientation — p. 353
History of Gay Rights in the United States — p. 355
Population — p. 357
Education and Income Levels — p. 357
Relevant Legislation — p. 359
Partner Benefits — p. 362
HIV/AIDS at Work: Unfounded Fears — p. 364
Determinants of Attitudes toward Gays and Lesbians — p. 367
Codes of Silence: Not Just the U.S. Military — p. 367
Out at Work? — p. 370
Recommendations for Individuals — p. 372
Recommendations for Organizations — p. 373
CHAPTER 12 Religion — p. 377
History of Religious Diversity in the United States — p. 379
Population and Variations among Beliefs — p. 379
Race, Ethnicity, and Religion — p. 380
Relevant Legislation — p. 381
The Diversity among Arab Americans and Muslims in the United States — p. 387
Religion as an Invisible Identity — p. 388
Women’s Roles in Organized Religion — p. 389
Religion and Diversity in Sexual Orientation at Work — p. 390
Resolving Conflicts — p. 394
Recommendations for Individuals — p. 395
Recommendations for Organizations — p. 396
CHAPTER 13 Age — p. 399
Historical Background — p. 401
Relevant Legislation for Older Workers — p. 401
Legal Protections for Younger Workers — p. 406
Population, Participation Rates, and Employment — p. 408
An Intergenerational Workforce — p. 409
Education — p. 410
Research on Employment Experiences of Older Workers — p. 413
Research on Employment Experiences of Younger Workers — p. 421
Recommendations for Individuals — p. 426
Recommendations for Organizations — p. 427
CHAPTER 14 Physical and Mental Ability — p. 431
History — p. 433
Relevant Legislation — p. 433
Population, Education, and Employment — p. 440
Employment Experiences of People with Disabilities — p. 443
Recommendations for Individuals — p. 451
Recommendations for Organizations — p. 451
CHAPTER 15 Weight and Appearance — p. 459
Population — p. 463
Education, Employment Levels, Types, and Income — p. 466
Legislation Relevant to Weight and Appearance — p. 469
Should Size Discrimination Be Prohibited by Federal Law? — p. 472
Effects of Weight on Health and on Costs to Employers — p. 473
Appearance: Cases and Legislation — p. 479
Recommendations for Individuals and Organizations — p. 482
SECTION III GLOBAL VISION — p. 489
CHAPTER 16 International Diversity and Facing the Future — p. 491
Discrimination and Differential Treatment as Worldwide Phenomena — p. 495
Sex and Gender: The Status of Women around the World — p. 497
People with Disabilities — p. 500
Sexual Orientation — p. 505
Poverty — p. 506
Facing the Future: The Broad Reach of Diversity in Organizations — p. 509
Recommendations for Change at a Societal Level — p. 511
Recommendations for Change at an Organizational Level — p. 511
Recommendations for Change at an Individual Level — p. 518
Capitalizing on the Strength of Diversity in the United States — p. 520