Using Information Technology In Operations | Exam Prep Ch.13 - Final Test Bank | Health Care Operations 3e by Langabeer by James R. Langabeer. DOCX document preview.

Using Information Technology In Operations | Exam Prep Ch.13

Chapter 13: Using Information Technology in Operations Management

True or False Questions

  1. The Electronic Health Record has helped make more data available for operations performance analysis.
    1. True
    2. False
  2. The use of Computer applications in health care was encouraged by the American Recovery and Reinvestment Act (“ARRA”) in 2009.
    1. True
    2. False
  3. Administrative and clinical data cannot and should not be joined together in an analysis because of the differences in that data.
    1. True
    2. False
  4. Unstructured data can be easily analyzed because of its free-form nature gives greater variation in outputs.
    1. True
    2. False
  5. Operational data in a healthcare IT application is normally organized into a database.
    1. True
    2. False
  6. The organization of data in a health IT application’s normalized database structure makes analysis easy for the operations manager.
    1. True
    2. False

Multiple Choice Questions

  1. Which of the following is an example of administrative data?
    1. Blood pressure
    2. Patient identification number
    3. Respiration rate
    4. Discharge plan
  2. Which of the following is an example of clinical data?
    1. Insurance prior authorization
    2. Medical supply inventory
    3. Pharmacy par levels
    4. History of current illness
  3. An EKG tracing is an example of:
    1. Textual data
    2. Structured data
    3. Unstructured data
    4. Administrative data
  4. Which of the following is defined as the common element that is used to relate tables to one another in a normalized database?
    1. Index
    2. Key
    3. Variable
    4. Array
  5. If applications being used in the organization do not have a report writing function, the operations manager may need to create a _________ that combines elements from multiple databases in one source.
    1. Data warehouse
    2. Query tool
    3. Inferential estimate
    4. Lookup function
  6. Which Microsoft Excel function can be used to join data tables together using a common element?
    1. =VLOOKUP()
    2. =SUMIF()
    3. =JOINIF()
    4. =FIND()
  7. How can Microsoft Excel be used to prepare an operations analysis if a query tool or data warehouse is not available?
  8. Describe how IT could hinder operational efficiency.
  9. Describe how IT can improve operational efficiency.
  10. How would the design of an application front end contribute to improved operational efficiency?

Document Information

Document Type:
DOCX
Chapter Number:
13
Created Date:
Aug 21, 2025
Chapter Name:
Chapter 13 Using Information Technology In Operations Management
Author:
James R. Langabeer

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