Chapter 13: Developing a Presentation

Test Bank

Multiple Choice

1. The part of your speech where you develop and present your argument is the ______.

a. orientation

b. body

c. introduction

d. conclusion

Learning Objective: 13.1: Explain the four principles of presentation organization and development.

Cognitive Domain: Knowledge

Answer Location: The Body: How Do You Develop an Argument?

Difficulty Level: Easy

2. The principle that highlights the basic building blocks of an argument is known as the ______principle.

a. unity

b. balance

c. points

d. guidance

Learning Objective: 13.1: Explain the four principles of presentation organization and development.

Cognitive Domain: Comprehension

Answer Location: Principles of Presentation Organization and Development

Difficulty Level: Medium

3. The principle that maintains you should stay focused and provide only information that supports your thesis and main points is known as the ______principle.

a. unity

b. balance

c. points

d. guidance

Learning Objective: 13.1: Explain the four principles of presentation organization and development.

Cognitive Domain: Comprehension

Answer Location: Principles of Presentation Organization and Development

Difficulty Level: Medium

4. Phrases or statements that serve to connect the major parts or sections of the presentation and to guide the audience through the presentation are called ______.

a. linkers

b. clinchers

c. transitions

d. adaptors

Learning Objective: 13.1: Explain the four principles of presentation organization and development.

Cognitive Domain: Comprehension

Answer Location: Principles of Presentation Organization and Development

Difficulty Level: Medium

5. An organizational pattern in which main points are arranged and posed as questions an audience may have about a subject is known as a ______ pattern.

a. chronological

b. topical

c. question–answer

d. spatial

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Easy

6. An organizational pattern in which main points are arranged and presented as specific categories, groupings, or grounds is known as a ______ pattern.

a. chronological

b. topical

c. question–answer

d. spatial

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Easy

7. An organizational pattern in which main points are arranged according to their physical relation is known as a ______ pattern.

a. chronological

b. topical

c. question–answer

d. spatial

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Easy

8. Annie begins her presentation by explaining the issue of low first-year student retention and ends her presentation by suggesting that upperclassmen should mentor first-year students. Annie’s presentation is likely organized as a ______ pattern.

a. chronological

b. topical

c. question–answer

d. problem–solution

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Application

Answer Location: Organizational Patterns

Difficulty Level: Hard

9. An organizational pattern in which main points are arranged according to cause and effect is known as a ______ pattern.

a. casual

b. topical

c. spatial

d. causal

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Easy

10. An organizational pattern in which main points are arranged according to their position in a time sequence is known as a(n) ______ pattern.

a. spatial

b. elimination

c. chronological

d. chromalogical

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Easy

11. An organizational pattern in which main points are arranged and presented as possible solutions to a problem with the solution to be proposed appearing last is known as a(n) ______pattern.

a. spatial

b. elimination

c. chronological

d. chromalogical

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Medium

12. The part of the introduction in which you familiarize your audience with the topic and define terms if necessary is called the ______.

a. orientation phase

b. impact of the topic and speech

c. purpose and thesis

d. credibility and relational connection

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Knowledge

Answer Location: Orientation Phase

Difficulty Level: Easy

13. The part of the introduction in which you explain how the topic affects your audience and why the audience should listen to the presentation is called the ______.

a. orientation phase

b. impact of the topic and presentation

c. purpose and thesis

d. credibility and relational connection

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Knowledge

Answer Location: Impact of the Topic

Difficulty Level: Medium

14. An attention-getter that is a brief, topic-related narrative (real or hypothetical) used to grab your audience’s attention is a(n) ______.

a. personal reference

b. rhetorical question

c. illustration

d. provocative fact or statistic

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Comprehension

Answer Location: Attention Getter

Difficulty Level: Hard

15. An attention-getter that allows you to begin establishing your credibility and a relational connection with your audience is known as a(n) ______.

a. personal reference

b. rhetorical question

c. illustration

d. provocative fact or statistic

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Comprehension

Answer Location: Attention Getter

Difficulty Level: Medium

16. An attention-getter that gains audience members’ attention by actively engaging them and causing them to think about their position or experience with a topic is known as a(n) ______.

a. personal reference

b. rhetorical question

c. illustration

d. provocative fact or statistic

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Comprehension

Answer Location: Attention Getter

Difficulty Level: Hard

17. The first thing you must provide for the audience when concluding a presentation is a ______.

a. joke

b. clincher

c. wrap-up signal

d. subpoint

Learning Objective: 13.4: Determine which components should be included in a conclusion to a presentation.

Cognitive Domain: Knowledge

Answer Location: Wrap-Up Signal

Difficulty Level: Easy

18. Which of the following is NOT a strong example of a wrap-up signal?

a. “My speech is almost over.”

b. “As we draw to a close . . .”

c. “As we near the end of this presentation . . .”

d. “As we look back on what has been discussed during this presentation . . .”

Learning Objective: 13.4: Determine which components should be included in a conclusion to a presentation.

Cognitive Domain: Application

Answer Location: Wrap-Up Signal

Difficulty Level: Medium

19. When you can indicate with your tone of voice that you have reached the final part of your presentation, you are doing so ______.

a. verbally

b. unintentionally

c. accidentally

d. nonverbally

Learning Objective: 13.4: Determine which components should be included in a conclusion to a presentation.

Cognitive Domain: Comprehension

Answer Location: Wrap-Up Signal

Difficulty Level: Hard

20. A phrase that allows you to end your presentation strongly and smoothly and needs to encapsulate your entire presentation and leave the audience in the proper frame of mind is called a(n) ______.

a. purpose and thesis statement

b. clincher statement

c. enumerated preview

d. subpoint

Learning Objective: 13.4: Determine which components should be included in a conclusion to a presentation.

Cognitive Domain: Comprehension

Answer Location: Clincher Statement

Difficulty Level: Easy

21. “Now that I have discussed the shortage of clean drinking water in part of Africa, let’s see what we can do to alleviate the problem” is an example of a(n) ______.

a. attention-getter

b. balancer

c. clincher

d. transition

Learning Objective: 13.1: Explain the four principles of presentation organization and development.

Cognitive Domain: Application

Answer Location: Principles of Presentation Organization and Development

Difficulty Level: Easy

22. In her presentation about the rising cost of higher education, Alex says to her class, “As a student, I share your concern about debt.” This is an example of a speaker trying to gain ______.

a. accountability

b. credibility

c. attention

d. clincher statement

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Application

Answer Location: Credibility and Relational Connection

Difficulty Level: Hard

23. In the enumerated preview of his presentation on donating blood, Vlad noted that he will cover audience members’ concerns about where to donate, how to donate, and whether donating is painful or dangerous, and he will provide the details for them. This is an example of which organizational pattern?

a. question–answer

b. spatial

c. topical

d. elimination

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Comprehension

Answer Location: Organizational Patterns

Difficulty Level: Medium

24. In her presentation on making a frittata, Giada notes that you begin with beaten eggs, then add some cheeses, followed by some diced meats. Then after the frittata bakes and firms up, it is cut in to pie-sized slices and topped with a dollop of sour cream before being served. Giada’s presentation follows which organizational pattern?

a. Spatial

b. Topical

c. Elimination

d. Chronological

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Comprehension

Answer Location: Organizational Patterns

Difficulty Level: Medium

25. Which of the following is NOT a component of a conclusion of a presentation?

a. Thesis statement

b. Attention-getter

c. Summary of main points

d. Clincher statement

Learning Objective: 13.4: Determine which components should be included in a conclusion to a presentation.

Cognitive Domain: Comprehension

Answer Location: Concluding Your Presentation

Difficulty Level: Medium

26. Which of the following is the most important part of a presentation?

a. Introduction

b. Body

c. Conclusion

d. They are all equally important.

Learning Objective: 13.4: Determine which components should be included in a conclusion to a presentation.

Cognitive Domain: Comprehension

Answer Location: Concluding Your Presentation

Difficulty Level: Medium

27. Which of the following is not one of the three primary dimensions of credibility?

a. Knowledge

b. Trustworthiness

c. Caring

d. Goodwill

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Comprehension

Answer Location: Credibility and Relational Connection

Difficulty Level: Medium

28. “As we look back on what has been discussed during this presentation,” is an example of a ______ in a conclusion.

a. restatement of thesis

b. summary point

c. clincher statement

d. wrap-up signal

Learning Objective: 13.4: Determine which components should be included in a conclusion to a presentation.

Cognitive Domain: Application

Answer Location: Wrap-Up Signal

Difficulty Level: Medium

29. Your ______ needs to encapsulate your entire address and leave the audience in a good frame of mind.

a. restatement of thesis

b. summary point

c. clincher statement

d. wrap-up signal

Learning Objective: 13.4: Determine which components should be included in a conclusion to a presentation.

Cognitive Domain: Application

Answer Location: Wrap-Up Signal

Difficulty Level: Medium

30. A ______ allows you to stress key issues and helps the audience retain the important information.

a. restatement of thesis

b. summary of the main points

c. clincher statement

d. wrap-up signal

Learning Objective: 13.4: Determine which components should be included in a conclusion to a presentation.

Cognitive Domain: Application

Answer Location: Wrap-Up Signal

Difficulty Level: Medium

31. You must include a ______ during the conclusion to underscore the main idea and help your audience remember it afterward.

a. restatement of thesis

b. summary of the main points

c. clincher statement

d. wrap-up signal

Learning Objective: 13.4: Determine which components should be included in a conclusion to a presentation.

Cognitive Domain: Application

Answer Location: Wrap-Up Signal

Difficulty Level: Medium

True/False

1. Argumentation is another word for disagreement.

Learning Objective: 13.1: Explain the four principles of presentation organization and development.

Cognitive Domain: Knowledge

Answer Location: The Body: How Do You Develop an Argument?

Difficulty Level: Easy

2. Clear organization of an argument results in audience understanding and increased liking of the speaker by the audience.

Learning Objective: 13.1: Explain the four principles of presentation organization and development.

Cognitive Domain: Knowledge

Answer Location: The Body: How Do You Develop an Argument?

Difficulty Level: Easy

3. The balance principle maintains that the introduction, body, and conclusion of the presentation must be relatively equal in scope and importance.

Learning Objective: 13.1: Explain the four principles of presentation organization and development.

Cognitive Domain: Comprehension

Answer Location: Principles of Presentation Organization and Development

Difficulty Level: Hard

4. Subpoints are statements that support and explain the main points of your presentation.

Learning Objective: 13.1: Explain the four principles of presentation organization and development.

Cognitive Domain: Knowledge

Answer Location: Principles of Presentation Organization and Development

Difficulty Level: Easy

5. Transitions are phrases or statements that serve to connect the major parts or sections of the presentation and to guide the audience through the presentation.

Learning Objective: 13.1: Explain the four principles of presentation organization and development.

Cognitive Domain: Knowledge

Answer Location: Principles of Presentation Organization and Development

Difficulty Level: Easy

6. In the chronological pattern, you arrange the main points according to their position in space.

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Easy

7. A pattern that arranges support material according to specific categories, groupings, or grounds is a topical pattern.

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Easy

8. A causal pattern offers a series of solutions to a problem, systematically eliminating each one until the solution remaining is the one you support.

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Comprehension

Answer Location: Organizational Patterns

Difficulty Level: Hard

9. Subpoints are statements that directly develop a thesis statement.

Learning Objective: 13.1: Explain the four principles of presentation organization and development.

Cognitive Domain: Comprehension

Answer Location: Principles of Presentation Organization and Development

Difficulty Level: Medium

10. The balance principle maintains that a speaker should stay focused and provide only information that supports the thesis and main points of a presentation.

Learning Objective: 13.1: Explain the four principles of presentation organization and development.

Cognitive Domain: Comprehension

Answer Location: Principles of Presentation Organization and Development

Difficulty Level: Medium

11. Provocative facts or statistics that surprise an audience can be effective as long as they are relevant to the topic and the audience.

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Comprehension

Answer Location: Attention-Getter

Difficulty Level: Medium

12. People tend to trust and like others whom they perceive as similar to them, and smart speakers will tend to emphasize similarities.

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Comprehension

Answer Location: Credibility and Relational Connection

Difficulty Level: Medium

13. A speaker is encouraged to end a presentation by saying “thank you.”

Learning Objective: 13.4: Determine which components should be included in a conclusion to a presentation.

Cognitive Domain: Knowledge

Answer Location: Clincher Statement

Difficulty Level: Medium

14. Summarizing your main points is a good way to assist audience retention and understanding of the material.

Learning Objective: 13.4: Determine which components should be included in a conclusion to a presentation.

Cognitive Domain: Comprehension

Answer Location: Summary of Main Points

Difficulty Level: Easy

15. The conclusion is more important than the introduction and the body of a presentation.

Learning Objective: 13.4: Determine which components should be included in a conclusion to a presentation.

Cognitive Domain: Comprehension

Answer Location: Concluding Your Presentation

Difficulty Level: Medium

16. The unity principle maintains you should stay focused and provide only information that supports your thesis and main points.

Learning Objective: 13.1: Explain the four principles of presentation organization and development.

Cognitive Domain: Comprehension

Answer Location: Principles of Presentation Organization and Development

Difficulty Level: Medium

17. Informing the audience of your purpose also helps establish trust.

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Comprehension

Answer Location: Credibility and Relational Connection

Difficulty Level: Medium

18. Clear statement of the purpose of your delivery enhances your credibility by establishing a sense of goodwill.

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Comprehension

Answer Location: Credibility and Relational Connection

Difficulty Level: Medium

19. The three primary dimensions of credibility are knowledge, references, and goodwill.

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Comprehension

Answer Location: Credibility and Relational Connection

Difficulty Level: Medium

Short Answer

1. Explain why a speaker would use transitions. Illustrate your point by giving an example of a transition (it does not need to be a specific example from the text).

Learning Objective: 13.1: Explain the four principles of presentation organization and development.

Cognitive Domain: Comprehension

Answer Location: Principles of Presentation Organization and Development

Difficulty Level: Medium

2. Explain the problem–solution pattern.

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Comprehension

Answer Location: Organizational Patterns

Difficulty Level: Medium

3. Explain the purpose of an attention-getter.

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Comprehension

Answer Location: Attention Getter

Difficulty Level: Easy

4. Explain the orientation phase.

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Comprehension

Answer Location: Orientation Phase

Difficulty Level: Medium

5. Define enumerated preview.

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Comprehension

Answer Location: Enumerated Preview

Difficulty Level: Hard

6. Explain a clincher statement.

Learning Objective: 13.4: Determine which components should be included in a conclusion to a presentation.

Cognitive Domain: Comprehension

Answer Location: Clincher Statement

Difficulty Level: Medium

7. Briefly explain some things a speaker should keep in mind when coming up with an appropriate attention-getter.

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Comprehension

Answer Location: Attention-Getter

Difficulty Level: Medium

8. In the ______ pattern of organization, main points arranged according to their position in a time sequence.

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Easy

9. In the ______ pattern of organization, main points arranged according to their physical relation.

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Easy

10. In the ______ pattern of organization, main points arranged according to cause and effect.

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Easy

11. In the ______ pattern of organization, main points arranged and posed as questions an audience may have about a subject.

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Easy

12. In the ______ pattern of organization, main points arranged and presented as specific categories, groupings, or grounds.

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Easy

13. In the ______ pattern of organization, main points arranged and presented as a problem and a solution.

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Easy

14. In the ______ pattern of organization, main points arranged and presented as possible solutions to a problem with the solution to be proposed appearing last.

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Easy

15. In the ______ phase, you provide the audience members with any information you believe will allow them to better understand and appreciate the material in the body of your presentation.

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Knowledge

Answer Location: Orientation Phase

Difficulty Level: Medium

16. The final thing you must provide in the introduction is the ______.

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Comprehension

Answer Location: Enumerated Preview

Difficulty Level: Medium

Essay

1. Describe a memorable speech or public presentation that you’ve observed, either in person or via a medium. Explain how the speaker effectively gained your attention. Alternatively, explain what the speaker could have done differently to gain your attention.

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Application

Answer Location: Attention Getter

Difficulty Level: Easy

2. Describe the process by which you would conclude a presentation. Explain why each step in the process is needed. For each step in the process, give an example to illustrate your point.

Learning Objective: 13.4: Determine which components should be included in a conclusion to a presentation.

Cognitive Domain: Application

Answer Location: Concluding Your Presentation

Difficulty Level: Hard

3. Explain the difference between main points and subpoints.

Learning Objective: 13.1: Explain the four principles of presentation organization and development.

Cognitive Domain: Knowledge

Answer Location: Principles of Presentation Organization and Development

Difficulty Level: Medium

4. Explain the unity principle.

Learning Objective: 13.1: Explain the four principles of presentation organization and development.

Cognitive Domain: Knowledge

Answer Location: Principles of Presentation Organization and Development

Difficulty Level: Medium

5. Explain the balance principle.

Learning Objective: 13.1: Explain the four principles of presentation organization and development.

Cognitive Domain: Knowledge

Answer Location: Principles of Presentation Organization and Development

Difficulty Level: Medium

6. Explain the elimination pattern and its usefulness.

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Comprehension

Answer Location: Organizational Patterns

Difficulty Level: Medium

7. What is a rhetorical question and how can it be effective to grab the audience’s attention at the beginning of a speech?

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Comprehension

Answer Location: Attention-Getter

Difficulty Level: Medium

8. How can humor be effective to grab the audience’s attention at the beginning of a speech?

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Comprehension

Answer Location: Attention Getter

Difficulty Level: Medium

9. In the introduction, why is it important to inform your audience about your purpose?

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Comprehension

Answer Location: Credibility and Relational Connection

Difficulty Level: Medium

10. Discuss how your relationship with the audience is a powerful relational tool.

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Application

Answer Location: Impact of the Topic

Difficulty Level: Medium

11. Why is the enumerated preview so important at the end of the introduction?

Learning Objective: 13.3: Determine which components should be included in an introduction to a presentation.

Cognitive Domain: Application

Answer Location: Enumerated Preview

Difficulty Level: Hard

12. What must be done in a conclusion?

Learning Objective: 13.4: Determine which components should be included in a conclusion to a presentation.

Cognitive Domain: Comprehension

Answer Location: Concluding Your Presentation

Difficulty Level: Medium

13. Describe the spatial pattern of organization.

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Medium

14. Describe the causal pattern of organization.

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Medium

15. Describe the question-answer pattern of organization.

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Medium

16. Describe the topical pattern of organization.

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Medium

17. Describe the problem-solution pattern of organization.

Learning Objective: 13.2: Describe the organizational patterns that can be used in the development of the body of a presentation.

Cognitive Domain: Knowledge

Answer Location: Organizational Patterns

Difficulty Level: Medium