Chapter 15: Delivering a Presentation

Test Bank

Multiple Choice

1. Which of the following is NOT a goal of effective delivery?

a. Develop and enhance audience perceptions of your credibility.

b. Increase audience understanding.

c. Maintain a relational connection with the audience.

d. Convince the audience to agree with you.

Learning Objective: 15.3: Identify the goals of effective delivery.

Cognitive Domain: Knowledge

Answer Location: Goals of Effective Delivery

Difficulty Level: Easy

2. Which of the following is not one of the three guidelines for effective delivery?

a. Be natural.

b. Be conversational.

c. Be confident.

d. Be normal.

Learning Objective: 15.1: Identify guidelines for effective delivery.

Cognitive Domain: Comprehension

Answer Location: Guidelines for Effective Delivery

Difficulty Level: Medium

3. The less a speaker tries to fake it, the more successful the presentation will be. This refers to which guideline for effective delivery?

a. Be natural.

b. Be conversational.

c. Be confident.

d. Be normal.

Learning Objective: 15.1: Identify guidelines for effective delivery.

Cognitive Domain: Comprehension

Answer Location: Be Natural

Difficulty Level: Easy

4. The chapter notes that you must deliver your presentations in the most natural way. This refers to which guideline for effective delivery?

a. Avoid calling attention to mistakes and to nerves.

b. Always be yourself.

c. Strive to make your presentation conversational.

d. None of these.

Learning Objective: 15.1: Identify guidelines for effective delivery.

Cognitive Domain: Comprehension

Answer Location: Be Natural

Difficulty Level: Medium

5. Considering the delivery of a presentation as nothing more than a conversation in which you just happen to be doing all the talking for an extended period relates to which guideline for effective delivery?

a. Avoid calling attention to mistakes and to nerves.

b. Always be yourself.

c. Strive to make your presentation conversational.

d. None of these.

Learning Objective: 15.1: Identify guidelines for effective delivery.

Cognitive Domain: Comprehension

Answer Location: Be Conversational

Difficulty Level: Medium

6. The ability to stimulate and motivate others is which of the secondary dimensions of credibility?

a. Inspiring

b. Sociability

c. Composure

d. Dynamism

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Comprehension

Answer Location: Disciplinary Debate: Achieving Secondary Dimensions of Credibility

Difficulty Level: Medium

7. Being personable and likeable is which of the secondary dimensions of credibility?

a. Dynamism

b. Inspiring

c. Sociability

d. Composure

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Comprehension

Answer Location: Disciplinary Debate: Achieving Secondary Dimensions of Credibility

Difficulty Level: Hard

8. A speaker’s voice is a key component in the development of a conversational and relational style of delivery, which is accomplished in part though variation of pitch, rate, pauses, and volume. This statement refers to which component of effective delivery?

a. Eye contact

b. Personal appearance

c. Vocalics

d. Body Position

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Knowledge

Answer Location: Vocalics

Difficulty Level: Easy

9. Breaks in the vocal flow that serve to direct the audience, add emphasis to areas of your presentation, and allow you to avoid nonfluencies are called ______.

a. rate

b. pitch

c. volume

d. pauses

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Comprehension

Answer Location: Vocalics

Difficulty Level: Easy

10. How fast or slowly you speak is referred to as ______.

a. rate

b. pitch

c. volume

d. pauses

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Knowledge

Answer Location: Vocalics

Difficulty Level: Easy

11. How loudly or quietly you speak is referred to as ______.

a. rate

b. pitch

c. volume

d. pauses

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Knowledge

Answer Location: Vocalics

Difficulty Level: Easy

12. On average, people speak at around ______ words per minute

a. 100

b. 300

c. 150

d. 200

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Knowledge

Answer Location: Vocalics

Difficulty Level: Easy

13. Meaningless vocal fillers that often distract from a presentation are known as ______.

a. nonfluencies

b. fluidities

c. patches

d. compositions

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Knowledge

Answer Location: Vocalics

Difficulty Level: Medium

14. Which of the following is an accurate statement about eye contact?

a. All cultures view eye contact as a sign of trustworthiness and as a means of relating with another person.

b. Some cultures consider eye contact, especially between a subordinate and a superior, a sign of disrespect.

c. No cultures view eye contact as a sign of trustworthiness and as a means of relating with another person.

d. No cultures consider eye contact, especially between a subordinate and a superior, a sign of disrespect.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Application

Answer Location: Vocalics

Difficulty Level: Hard

15. Which of the following is TRUE of gestures?

a. They allow you to expend nervous energy.

b. They may be called distracting mannerisms.

c. They include hand movements and pointing.

d. All of the above.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Comprehension

Answer Location: Gestures

Difficulty Level: Easy

16. Which of the following is NOT one of the areas of a presentation that can be enhanced by presentation aids?

a. Audience apprehension

b. Audience understanding

c. Audience appreciation

d. Speaker credibility

Learning Objective: 15.5: Demonstrate how to use presentation aids.

Cognitive Domain: Comprehension

Answer Location: Presentation Aids

Difficulty Level: Easy

17. Which of the following is the first way to deal with stress and anxiety related to public speaking?

a. Ask someone if you have it.

b. Conduct an Internet search.

c. Recognize exactly what worries you.

d. Assume that you are the only one with that kind of stress and anxiety.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Application

Answer Location: Recognizing and Knowing What You Fear

Difficulty Level: Medium

18. Maria has asked her friends in a math class to listen and give her a critique of the presentation she will be giving in her communication class next week. Maria is using which method of managing her communication apprehension?

a. Watch and listen to yourself.

b. Tell friends you experiences stress and anxiety when speaking.

c. Recognize and know what you fear.

d. Practice in front of an audience.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Application

Answer Location: Dealing With Initial Nerves

Difficulty Level: Easy

19. Ben experiences stress and anxiety when he speaks in front of an audience. Each time he steps up to speak he does one of the following, which is NOT considered a good way to manage communication apprehension?

a. He makes eye contact with as many audience members as he can.

b. He apologizes profusely that he is not a good speaker and says that he is really nervous.

c. He pretends to be a movie actor with a distinctive voice.

d. He intentionally speeds up his speaking rate so he can finish the speech more quickly.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Application

Answer Location: Be Prepared for and Avoid Calling Attention to Mistakes and Nerves

Difficulty Level: Hard

20. The bailiff at the Superior Court of XYZ County announces the verdict in cases after those verdicts are handed to her by the jury foreperson. When she reads the verdicts to the open court and wishes to be absolutely accurate, she should use which delivery method?

a. Extemporaneous

b. Memorized

c. Impromptu

d. Manuscript

Learning Objective: 15.2: Distinguish styles of delivery.

Cognitive Domain: Application

Answer Location: Styles of Delivery

Difficulty Level: Easy

21. Biff is known to be energetic and enthusiastic as a person when he speaks in communication class. Biff is exhibiting which dimension of credibility?

a. Dynamism

b. Inspiring

c. Trustworthiness

d. Expertise

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Application

Answer Location: Disciplinary Debate: Achieving Secondary Dimensions of Credibility

Difficulty Level: Medium

22. Mickey has written a presentation, but after practicing her presentation, she put only key words on a note card so she would not distract the audience with a manuscript. Which delivery style will Mickey use for her presentation?

a. Memorized

b. Read-along

c. Manuscript

d. Extemporaneous

Learning Objective: 15.2: Distinguish styles of delivery.

Cognitive Domain: Application

Answer Location: Styles of Delivery

Difficulty Level: Easy

23. Which of the following is NOT a component of effective delivery?

a. Communication apprehension

b. Gestures

c. Facial expression

d. Eye contact

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Knowledge

Answer Location: Components of Effective Delivery

Difficulty Level: Easy

24. The three primary dimensions of credibility include all of the following except ______.

a. expertise

b. trustworthiness

c. logos

d. goodwill

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Application

Answer Location: Disciplinary Debate: Achieving Secondary Dimensions of Credibility

Difficulty Level: Medium

True/False

1. Communication loathing is the technical term for the fear or anxiety you may experience when speaking in public.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Knowledge

Answer Location: Dealing With Initial Nerves

Difficulty Level: Medium

2. Public speaking fear/anxiety has been a sustained area of study in the discipline of communication for the past four decades.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Comprehension

Answer Location: The Audience

Difficulty Level: Hard

3. There is no way to manage the fear and anxiety that accompany public speaking.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Knowledge

Answer Location: Dealing With Initial Nerves

Difficulty Level: Easy

4. Some public speaking anxiety probably comes from not knowing what to expect or how to actually present a speech.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Comprehension

Answer Location: Dealing With Initial Nerves

Difficulty Level: Medium

5. Manuscript delivery involves having the entire presentation written out in front of you when you speak.

Learning Objective: 15.2: Distinguish styles of delivery.

Cognitive Domain: Knowledge

Answer Location: Styles of Delivery

Difficulty Level: Easy

6. Extemporaneous delivery refers to delivering a presentation without the use of a manuscript or any notes whatsoever.

Learning Objective: 15.2: Distinguish styles of delivery.

Cognitive Domain: Knowledge

Answer Location: Styles of Delivery

Difficulty Level: Easy

7. Memorized delivery is generally recommended as the way to achieve a natural, conversational delivery.

Learning Objective: 15.2: Distinguish styles of delivery.

Cognitive Domain: Knowledge

Answer Location: Styles of Delivery

Difficulty Level: Medium

8. Goodwill is one of the primary dimensions of credibility.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Knowledge

Answer Location: Facial Expression and Body Position

Difficulty Level: Medium

9. Sociability is one of the secondary dimensions of credibility.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Knowledge

Answer Location: Disciplinary Debate: Achieving Secondary Dimensions of Credibility

Difficulty Level: Medium

10. Maintaining eye contact distracts the audience and does NOT allow the speaker to hold the audience’s attention.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Knowledge

Answer Location: Vocalics

Difficulty Level: Easy

11. Pauses and nonfluencies are the same thing.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Knowledge

Answer Location: Vocalics

Difficulty Level: Medium

12. The goals of effective delivery are developing and enhancing audience perceptions of your credibility, increasing audience understanding, and maintaining a relational connection with the audience.

Learning Objective: 15.3: Identify the goals of effective delivery.

Cognitive Domain: Comprehension

Answer Location: Goals of Effective Delivery

Difficulty Level: Medium

13. Presentation aids should distract the audience from the presentation.

Learning Objective: 15.5: Demonstrate how to use presentation aids.

Cognitive Domain: Knowledge

Answer Location: Presentation Aids

Difficulty Level: Easy

14. A PowerPoint presentation is a presentation aid.

Learning Objective: 15.5: Demonstrate how to use presentation aids.

Cognitive Domain: Knowledge

Answer Location: Presentation Aids

Difficulty Level: Easy

15. Presentation aids can help enhance audience understanding.

Learning Objective: 15.5: Demonstrate how to use presentation aids.

Cognitive Domain: Knowledge

Answer Location: Presentation Aids

Difficulty Level: Easy

16. Duck and McMahan suggest that a speaker should tell the audience if he or she is nervous.

Learning Objective: 15.1: Identify guidelines for effective delivery.

Cognitive Domain: Knowledge

Answer Location: Be Prepared for and Avoid Calling Attention to Mistakes and Serves

Difficulty Level: Medium

17. Gestures are also an effective and productive way to expend the nervous energy you may experience when speaking in front of an audience.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Comprehension

Answer Location: Gestures

Difficulty Level: Easy

18. Distracting mannerisms, or bodily movements that allow a person to discharge nervous energy, serve no actual purpose in the presentation and often divert attention from the message.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Comprehension

Answer Location: Facial Expression and Body Position

Difficulty Level: Easy

19. Facial expression and body position both help guide the audience emotionally.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Comprehension

Answer Location: Gestures

Difficulty Level: Easy

20. Presentation aids can enhance audience understanding and retention, as well as the speaker’s credibility.

Learning Objective: 15.5: Demonstrate how to use presentation aids.

Cognitive Domain: Comprehension

Answer Location: Presentation Aids

Difficulty Level: Easy

21. Some research indicates that presentation aids may help reduce anxiety.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Comprehension

Answer Location: Recognizing and Knowing What You Fear

Difficulty Level: Medium

22. Confidence in your attention getter and overall introduction is especially helpful because presenters generally experience the most anxiety at the very beginning of a presentation, just before they start speaking.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Comprehension

Answer Location: Recognizing and Knowing What You Fear

Difficulty Level: Medium

23. Belief in your introduction will allow you to feel confident at the moment of greatest anxiety.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Comprehension

Answer Location: Recognizing and Knowing What You Fear

Difficulty Level: Medium

24. If you feel nervous, the authors strongly suggest that, when possible, you select a topic about which you are already knowledgeable.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Comprehension

Answer Location: Recognizing and Knowing What You Fear

Difficulty Level: Medium

25. Audience analysis can alleviate much of the fear of not knowing what to expect.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Comprehension

Answer Location: Recognizing and Knowing What You Fear

Difficulty Level: Medium

26. Vary your pitches within your natural range to maximize audience interest.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Comprehension

Answer Location: Vocalics

Difficulty Level: Easy

Short Answer

1. Explain what the term dynamism means.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Comprehension

Answer Location: Disciplinary Debate: Achieving Secondary Dimensions of Credibility

Difficulty Level: Medium

2. Explain the term composure and what it means relative to public speaking.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Comprehension

Answer Location: Disciplinary Debate: Achieving Secondary Dimensions of Credibility

Difficulty Level: Medium

3. List at least five (5) aspects of personal appearance named in the chapter.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Knowledge

Answer Location: Personal Appearance

Difficulty Level: Easy

4. Explain the goals of effective delivery.

Learning Objective: 15.3: Identify the goals of effective delivery.

Cognitive Domain: Comprehension

Answer Location: Goals of Effective Delivery

Difficulty Level: Hard

5. Explain the use of vocal pitch in a presentation.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Comprehension

Answer Location: Vocalics

Difficulty Level: Easy

6. With regard to eye contact, the chapter suggests that a fine line exists between a friendly glance in someone’s direction and the piercing stare of a psychopath. In what context is this statement made?

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Comprehension

Answer Location: Vocalics

Difficulty Level: Medium

7. What is communication apprehension?

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Comprehension

Answer Location: Dealing With Initial Nerves

Difficulty Level: Easy

8. ______ are breaks in the vocal flow that allow speakers to direct the audience, add emphasis to areas of a presentation, and avoid nonfluencies.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Knowledge

Answer Location: Vocalics

Difficulty Level: Medium

9. ______ are meaningless vocal fillers (such as um) that distract from a presentation.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Knowledge

Answer Location: Vocalics

Difficulty Level: Medium

10. ______ delivery involves having the entire speech written out in front of you when you speak.

Learning Objective: 15.2: Distinguish styles of delivery.

Cognitive Domain: Comprehension

Answer Location: Styles of Delivery

Difficulty Level: Easy

11. ______ delivery is exactly what it says on the label: delivering a speech without the use of a manuscript or any notes whatsoever.

Learning Objective: 15.2: Distinguish styles of delivery.

Cognitive Domain: Comprehension

Answer Location: Styles of Delivery

Difficulty Level: Easy

12. ______ delivery is generally recommended as the way to achieve a natural conversational delivery while ensuring the accuracy of ideas and connecting relationally with an audience.

Learning Objective: 15.2: Distinguish styles of delivery.

Cognitive Domain: Comprehension

Answer Location: Styles of Delivery

Difficulty Level: Easy

13. The first way to deal with stress and anxiety related to public speaking is to ______.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Comprehension

Answer Location: Recognizing and Knowing What You Fear

Difficulty Level: Medium

14. Especially when people have little or no actual experience speaking in front of others, they are _______ afraid of actually speaking in front of an audience and more afraid of the unknown.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Comprehension

Answer Location: Recognizing and Knowing What You Fear

Difficulty Level: Medium

15. It is important to limit the unknown factors of a presentation. Explain how knowing the audience can alleviate apprehension.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Comprehension

Answer Location: Recognizing and Knowing What You Fear

Difficulty Level: Medium

16. It is important to limit the unknown factors of a presentation. Explain how knowing the topic can alleviate apprehension.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Comprehension

Answer Location: Recognizing and Knowing What You Fear

Difficulty Level: Medium

17. It is important to limit the unknown factors of a presentation. Explain how knowing the speech will be worthwhile can alleviate apprehension.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Comprehension

Answer Location: Recognizing and Knowing What You Fear

Difficulty Level: Medium

18. It is important to limit the unknown factors of a presentation. Explain how knowing the speech’s beginning will be worthwhile can alleviate apprehension.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Comprehension

Answer Location: Recognizing and Knowing What You Fear

Difficulty Level: Medium

19. It is important to limit the unknown factors of a presentation. Explain how being comfortable using the presentation aids will be worthwhile can alleviate apprehension.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Comprehension

Answer Location: Recognizing and Knowing What You Fear

Difficulty Level: Medium

Essay

1. Your best friend has asked you to be his or her best man or maid of honor. Thus, you need to prepare a speech for the wedding reception. What style of delivery would you use for the presentation? Justify your answer using information from Duck and McMahan.

Learning Objective: 15.2: Distinguish styles of delivery.

Cognitive Domain: Application

Answer Location: Styles of Delivery

Difficulty Level: Medium

2. Please list and explain the three guidelines for effective delivery. In addition, provide strategies that you think will help you follow these guidelines.

Learning Objective: 15.1: Identify guidelines for effective delivery.

Cognitive Domain: Application

Answer Location: Guidelines for Effective Delivery

Difficulty Level: Hard

3. What advice would you give to a friend or classmate who has communication apprehension? Provide any personal ways that you deal with nerves, and explain whether they were discussed in the text.

Learning Objective: 15.6: Explain how communication apprehension can be managed.

Cognitive Domain: Application

Answer Location: Dealing With Initial Nerves

Difficulty Level: Medium

4. What are presentation aids? Explain the pros and cons of incorporating them into a presentation. Explain a scenario when you used a presentation aid. What was the outcome? (Alternatively, you may explain a presentation that you observed that used a presentation aid.)

Learning Objective: 15.5: Demonstrate how to use presentation aids.

Cognitive Domain: Application

Answer Location: Presentation Aids

Difficulty Level: Easy

5. One purpose of having presentation aids is to enhance audience understanding. Explain this purpose and provide an example.

Learning Objective: 15.5: Demonstrate how to use presentation aids.

Cognitive Domain: Application

Answer Location: Presentation Aids

Difficulty Level: Medium

6. One purpose of having presentation aids is to stimulate the audience. Explain this purpose and provide an example.

Learning Objective: 15.5: Demonstrate how to use presentation aids.

Cognitive Domain: Application

Answer Location: Presentation Aids

Difficulty Level: Medium

7. One purpose of having presentation aids is to enhance audience reaction. Explain this purpose and provide an example.

Learning Objective: 15.5: Demonstrate how to use presentation aids.

Cognitive Domain: Application

Answer Location: Presentation Aids

Difficulty Level: Medium

8. One purpose of having presentation aids is to enhance audience attention. Explain this purpose and provide an example.

Learning Objective: 15.5: Demonstrate how to use presentation aids.

Cognitive Domain: Application

Answer Location: Presentation Aids

Difficulty Level: Medium

9. One purpose of having presentation aids is to enhance speaker credibility. Explain this purpose and provide an example.

Learning Objective: 15.5: Demonstrate how to use presentation aids.

Cognitive Domain: Application

Answer Location: Presentation Aids

Difficulty Level: Medium

10. What are some disadvantages of memorized delivery?

Learning Objective: 15.2: Distinguish styles of delivery.

Cognitive Domain: Knowledge

Answer Location: Styles of Delivery

Difficulty Level: Medium

11. What are some advantages of extemporaneous delivery?

Learning Objective: 15.2: Distinguish styles of delivery.

Cognitive Domain: Knowledge

Answer Location: Styles of Delivery

Difficulty Level: Medium

12. One secondary dimension of credibility is dynamism. Discuss what dynamism is and how it can be important to speech delivery.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Comprehension

Answer Location: Disciplinary Debate: Achieving Secondary Dimensions of Credibility

Difficulty Level: Medium

13. One secondary dimension of credibility is composure. Discuss what composure is and how it can be important to speech delivery.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Comprehension

Answer Location: Disciplinary Debate: Achieving Secondary Dimensions of Credibility

Difficulty Level: Medium

14. One secondary dimension of credibility is sociability. Define sociability and explain how it can be important to speech delivery.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Comprehension

Answer Location: Disciplinary Debate: Achieving Secondary Dimensions of Credibility

Difficulty Level: Medium

15. One secondary dimension of credibility is inspiring the audience. Discuss how to inspire the audience and how it can be important to speech delivery.

Learning Objective: 15.4: Identify the components of effective delivery.

Cognitive Domain: Comprehension

Answer Location: Disciplinary Debate: Achieving Secondary Dimensions of Credibility

Difficulty Level: Medium