Test Bank Chapter 1 Introduction To Medical Assisting

Student name:__________

MULTIPLE CHOICE - Choose the one alternative that best completes the statement or answers the question.
1) To receive certification as a medical assistant, you must __________.

A) graduate from an accredited program with a bachelor's degree in medical assisting
B) become a member of the American Association of Medical Assistants (AAMA)
C) become a member of the American Medical Technologists (AMT)
D) complete an approved medical assistant program and pass the CMA (AAMA)
E) pass the AAMA or AMT examination and be employed as a medical assistant

2) The main purpose of the American Association of Medical Assistants is to ____.

A) raise standards to a high professional level
B) develop medical assisting at an increasing rate
C) establish certification requirements
D) provide on-the-job training
E) help medical assistants find employment

3) Which of the following declared medical assisting as an allied health profession?

A) American Medical Technologists
B) U.S. Department of Labor, Bureau of Labor Statistics
C) U.S. Department of Health, Education, and Welfare
D) American Association of Medical Assistants
E) National Healthcareer Association

4) Benefits offered by the American Association of Medical Assistants (AAMA) include __________.

A) guaranteed salary and job
B) opportunity to travel on the job
C) free hepatitis vaccinations
D) free admission to an accredited medical assisting program
E) professional publications and educational opportunities

5) Formal training programs in medical assisting __________.

A) are offered only at 2-year colleges
B) can be replaced by on-the-job training
C) must be approved by the AAMA or AMT
D) last 9 months to 2 years and award a certificate, diploma, or associate degree
E) are offered only online

6) A certified medical assistant (CMA) must recertify the CMA credential every __________.

A) 6 months
B) year
C) 2 years
D) 5 years
E) 10 years

7) Who is responsible for documenting competencies learned by medical assisting students?

A) The educational institution
B) The student
C) The certifying body, such as AAMA or AMT
D) OSHA
E) U.S. Department of Labor, Bureau of Labor Statistics

8) What is the term for the process by which programs such as medical assisting are officially authorized?

A) certification
B) registration
C) accreditation
D) externship
E) professional development

9) The purpose of accreditation of medical assisting programs is to __________.

A) ensure that medical assisting programs provide a competency-based education
B) set maximum standards of practice for medical assisting programs
C) determine what courses are taught in medical assisting programs
D) establish organizations for medical assistants
E) prevent medical assistants from being sued for malpractice

10) The AAMA works to protect the right of the medical assistant to practice through __________.

A) group insurance
B) legislative monitoring
C) continuing education offerings
D) professional networking
E) state chapter activities

11) Which of the following is most likely to increase the career options for a medical assistant?

A) service as a volunteer in a hospital setting
B) employment as a nursing aide
C) experience as a typist or filing clerk
D) graduation from an accredited program
E) enrollment with an employment agency

12) In all accredited medical assisting programs, externships are __________.

A) mandatory
B) optional
C) unnecessary
D) selective
E) voluntary

13) Which of the following tasks is not considered in the scope of practice for a multiskilled healthcare professional?

A) facilitating treatment for patients with physical disabilities
B) scheduling teleconferences for doctors in different locations
C) making judgments or interpretations concerning a patient's diagnosis
D) collecting, preparing, and transmitting laboratory specimens
E) performing medical billing and coding

14) Which of the following organizations offers certification exams for Certified Medical Assistant, Coding Specialist, and Administrative Health Assistant?

A) American Association of Medical Assistants
B) American Medical Technologists
C) Accrediting Bureau of Health Education Schools
D) National Association for Health Professionals
E) National Healthcareer Association

15) In order to control the rising cost of healthcare and reduce personnel costs, medical practices are hiring which of the following?

A) medical Technicians
B) licensed Practical Nurses
C) registered Nurses
D) physician Assistants
E) multiskilled Health Professionals

16) The duties of a medical assistant are broken into which of the following areas?

A) Volunteer and food service
B) Administrative, clinical, and laboratory
C) Housekeeping and nursing
D) Environmental, fire safety, and maintenance
E) Hospital and hospice

17) An example of an administrative duty for a medical assistant is __________.

A) providing patient education
B) removing sutures
C) collecting a urine pregnancy test
D) creating and maintaining patient medical records
E) performing phlebotomy

18) An example of a clinical duty for a medical assistant is __________.

A) preparing a patient for an examination
B) meeting safety and fire protection standards
C) maintaining patient medical records
D) greeting patients and answering telephones
E) interpreting basic laboratory tests

19) Which of the following examples is a laboratory duty for a medical assistant?

A) removing sutures or changing dressings
B) examining a patient
C) teaching patients to collect specific specimens properly
D) supervising personnel
E) preparing a patient for an examination

20) Testing the functioning of a patient's eyes and eye muscles is an example of which type of task?

A) Clinical
B) Administrative
C) Unauthorized
D) Laboratory
E) Specialized

21) The expectations for medical assistants have increased because __________.

A) they are not paid as much as other healthcare workers
B) of changes in healthcare and availability of more formal training
C) the numbers of other healthcare workers are not adequate to fill the need
D) of the change in the billing systems for insurance companies
E) not enough students are taking medical assisting courses

22) Confirmation by an organization that an individual is qualified to perform a job to professional standards is known as __________.

A) registration
B) certification
C) credentialing
D) cross-training
E) professional development

23) Which organization accredits private postsecondary institutions and programs that prepare students for entry into the medical assisting profession?

A) Commission on Accreditation of Allied Health Education Programs
B) National Center for Competency Testing
C) National Association for Health Professionals
D) National Healthcareer Association
E) Accrediting Bureau of Health Education Schools

24) Which organization works with the Medical Assisting Educational Review Board to ensure that accredited schools provide a competency-based education?

A) Commission on Accreditation of Allied Health Education Programs
B) National Center for Competency Testing
C) National Association for Health Professionals
D) National Healthcareer Association
E) Accrediting Bureau of Health Education Schools

25) Which organization awards the CMA credential?

A) American Medical Technologists
B) National Healthcareer Association
C) American Association of Medical Assistants
D) National Association for Health Professionals
E) National Center for Competency Testing

26) Which organization awards the Registered Medical Assistant credential?

A) American Medical Technologists
B) National Healthcareer Association
C) American Association of Medical Assistants
D) National Association for Health Professionals
E) National Center for Competency Testing

27) Although medical assistants are presently not required to be credentialed, which two regulations are making credentialing a logical step in the hiring process?

A) OSHA and HIPAA
B) CLIA '88 and OSHA
C) CLIA '88 and HIPAA
D) HIPAA and AAMA
E) AAMA and OSHA

28) Kendra works as a medical assistant at Baker Medical Associates, a group of five physicians. She has been asked to help the physicians analyze the practice and suggest potential areas for improvement. This task would be classified as an __________.

A) entry-level administrative duty
B) entry-level clinical duty
C) entry-level general duty
D) advanced administrative duty
E) advanced clinical duty

29) Marco is a medical assistant at Plymouth General Hospital. When he reports for work this morning, his supervisor asks him to draw blood for STAT (immediate) laboratory tests for Bertha Grover in room 3114. This task would be classified as an ____.

A) entry-level laboratory duty
B) entry-level clinical duty
C) entry-level general duty
D) advanced laboratory duty
E) advanced clinical duty

30) Which of the following is not a benefit of joining a professional association?

A) networking with other health professionals
B) achieving career goals
C) scoring higher on exams
D) furthering the medical profession
E) gaining opportunities for continuing education

31) Which of the following is not a frequently performed responsibility identified in of the AAMA's Occupational Analysis?

A) Abide by principles and laws related to confidentiality.
B) Identify potential employment opportunities for qualified medical assistants.
C) Adapt communications to an individual’s understanding.
D) Demonstrate respect for individual diversity (culture, ethnicity, gender, race, religion, age, economic status).
E) Employ professional techniques during verbal, nonverbal, and text-based interactions.

32) The independent agency that certifies the validity of competency and knowledge of the medical profession through examination and awards designations, such as the National Certified Medical Assistant, is the __________.

A) National Healthcareer Association
B) National Association for Health Professionals
C) American Association of Medical Assistants
D) National Center for Competency Testing
E) American Medical Technologists

33) Shelby has been working as a administrative health assistant at Brownville Medical Clinic for six years. She loves her job and wants to make this her career. She wants to show her commitment to her career by becoming credentialed. Her supervisor has told her that if she becomes credentialed, she will be offered a 5% raise. Which of the following organizations offers a credential that would be useful to Shelby in her job?

A) National Healthcareer Association
B) National Association for Health Professionals
C) American Association of Medical Assistants
D) National Center for Competency Testing
E) American Medical Technologists

34) How many contact hours must a certified medical assistant accumulate in a 5-year period in order to recertify?

A) 15
B) 30
C) 45
D) 60
E) 75

35) A high school student can prepare to enter medical assistant programs by studying which of the following subject areas in school?

A) Mathematics
B) English
C) History
D) Social Studies
E) Political Science

36) The scope of practice of a medical assistant is determined by __________.

A) AAMA
B) AMT
C) state law
D) federal law
E) CAAHEP

37) Jeannine is a medical assistant at the outpatient center of a local hospital. She is responsible for explaining treatment procedures to patients, within her scope of practice. This task would be classified as an __________.

A) entry-level laboratory duty
B) entry-level clinical duty
C) entry-level general duty
D) advanced laboratory duty
E) advanced clinical duty

38) Yvonne has worked as a medical assistant at Smithson Medical Center for 15 years. Recently she was asked to become the facility's OSHA compliance officer. This task would be classified as an __________.

A) entry-level laboratory duty
B) entry-level clinical duty
C) entry-level general duty
D) advanced laboratory duty
E) advanced clinical duty

39) Jerome has been a medical assistant at Harrison Hospital South for several years and is now looking for an opportunity to expand his career options. In his spare time, he coaches a Little League baseball team, and he loves sports of all types. His medical assisting knowledge has made him more aware of body mechanics and how the musculoskeletal system is involved in various sports. Which of the following specialties might Jerome want to pursue?

A) Podiatric medical assistant
B) Ophthalmic medical assistant
C) Orthopedic medical assistant
D) Pharmacy medical assistant
E) Geriatric medical assistant

40) Which of the following factors does not affect your specific responsibilities as a medical assistant?

A) location of the facility
B) size of the facility
C) medical specialties of the facility
D) the state in which you work
E) your stated work preferences

41) The first national association for medical assistants was the __________.

A) National Healthcareer Association
B) National Association for Health Professionals
C) American Association of Medical Assistants
D) National Center for Competency Testing
E) American Medical Technologists

42) How many frequently performed responsibilities are included in the Occupational Analysis?

A) 6
B) 8
C) 10
D) 12
E) 14

43) Which professional organization is dedicated entirely to the medical assisting profession?

A) National Healthcareer Association
B) American Association of Medical Assistants
C) National Association for Health Professionals
D) National Center for Competency Testing
E) American Medical Technologists

44) Which of the following is not a professional organization and, in fact, avoids allegiance to any specific professional organization or association?

A) National Center for Competency Testing
B) National Healthcareer Association
C) American Association of Medical Assistants
D) National Association for Health Professionals
E) American Medical Technologists

45) Darryl is a medical assistant who works in a small facility that could offer him many different kinds of responsibilities, if he had the proper training, so his goal is to become a multiskilled health professional. He wants to expand his knowledge to become a certified medical assistant and a coding specialist, and maybe an administrative health assistant. He realizes that if he becomes credentialed in all of these areas, the continuing education requirements will be quite large. Which of the following credentialing organizations would you recommend to Darryl?

A) National Center for Competency Testing
B) National Healthcareer Association
C) American Association of Medical Assistants
D) National Association for Health Professionals
E) American Medical Technologists

46) To recertify as a CMA (AAMA), which of the following is required in addition to a minimum number of contact hours?

A) valid driver's license
B) externship
C) organ donor card
D) recertification exam
E) current CPR card

47) Which of the following provides the basis for the AAMA's certification examination?

A) AAMA Board of Directors
B) Occupational Analysis of the CMA (AAMA)
C) CAAHEP and ABHES
D) Candidate's Guide to the Certification Examination
E) CMA Today publication

48) Who is eligible to take the AAMA's certification examination?

A) anyone who has a high school diploma or the equivalent
B) medical assistants who have been working in the field for a minimum of 5 years
C) students who have completed a CAAHEP- or ABHES-accredited medical assisting program
D) anyone who holds a current CPR card
E) medical assistants who have passed the AMT certification exam

49) Which of the following does not typically offer formal programs in medical assisting?

A) postsecondary vocational schools
B) vocational-technical high schools
C) four-year colleges and universities
D) local chambers of commerce
E) community and junior colleges

50) Which of the following is not a required topic in an accredited medical assisting program?

A) Anatomy and physiology
B) Medical law and ethics
C) Physics
D) Psychology
E) Laboratory procedures

51) The legal term __________ is defined as the care that ordinarily is provided by an average, prudent healthcare provider in a given situation.

A) scope of practice
B) health professional
C) standard of care
D) optimum care
E) scope of authority

52) The medical assistant who researches a dietician for a patient with diabetes is acting as a __________.

A) patient mentor
B) patient advocate
C) healthcare assistant
D) healthcare manager
E) patient advisor

53) What role is the medical assistant performing when helping patients through the confusing healthcare system and ensuring the patient’s treatment needs are met?

A) patient mentor
B) patient Navigator
C) healthcare assistant
D) healthcare manager
E) patient advisor

FILL IN THE BLANK. Write the word or phrase that best completes each statement or answers the question.
54) Advanced technology, implementation of cost-effective medicine, and the __________ population have resulted in an increased demand for healthcare services and an increase in job opportunities for medical assistants.

55) A medical assistant who can adapt to __________ and is continually learning will be in high demand.

56) Professional associations set high __________ for quality and performance in a profession.

57) Medical assistant programs must include a(n) __________, which is practical work experience for a specified time frame, usually in an ambulatory care setting.

58) Medical assistant programs are officially authorized by the process of __________.

59) To remain certified, RMAs who were certified after 2006 must accumulate __________ contact hours for continuing education units (CEUs) every three years.

60) Once you obtain your certification as a medical assistant, you will be required to obtain a specific number of units yearly to maintain your certification credential.

61) The skills and knowledge you attain for both personal growth and career advancement are known as __________.

62) The granting of a title or license by a board that gives permission to practice in a chosen profession is __________.

63) A(n) __________ is a computer-generated document that summarizes your employment and educational history.

64) A medical assistant who becomes credentialed as a Registered Medical Assistant automatically becomes a member of __________.

65) An accredited medical assisting program is __________ based.

66) Certified medical assistants must be recertified every __________ years.

67) The purpose of the externship in a medical assisting program is to allow the student to obtain __________.

68) Communicating with other health professionals, also called __________, can help you improve yourself professionally.

69) Even before you begin your training as a healthcare professional, you can gain experience in a healthcare profession by joining a __________ program.

70) The American Red Cross offers volunteer opportunities for student medical assistants in its __________ relief programs around the world.

71) Professional development includes knowing and staying within the legal __________ for your specific credential.

72) Many healthcare practices like the idea of a __________, who is a cross-trained member of the team and is able to do many different duties because it cuts personnel costs.

73) Information on the kinds of duties the medical assistant can perform varies from state to state. This information can be found online by entering the words “__________” in the online search area.