Test Bank Answers Process Theories Of Motivation Ch.7

Chapter 7: Process Theories of Motivation

True/False

1. One of the major criticisms of the Expectancy Theory is that it does not take into account the relationship between employee performance and job satisfaction.

<Subject: Satisfaction-Performance Theory, Chapter 7>

1. An employee’s degree of satisfaction is proportionate to the actual amount of rewards he or she is receiving.

<Subject: Satisfaction-Performance Theory, Chapter 7>

1. According to B. F. Skinner, an individual’s behavior can be redirected through the use of reinforcement.

<Complexity: Easy>

<Subject: Reinforcement Theory, Chapter 7>

1. The scheduling of reinforcement is important because the frequency will determine the time it takes to learn a new behavior.

<Subject: Reinforcement Theory, Chapter 7>

1. Goal setting theory suggests that general goals such as “do your best” allow employees more freedom and autonomy, and thus result in better performance.

<Subject: Goal-Setting Theory, Chapter 7>

1. Goal setting theory suggests that general goals such as “do your best” allow employees more freedom and autonomy, and thus result in better performance.

<Subject: Goal-Setting Theory, Chapter 7>

Multiple Choice

1. According to Vroom’s VIE theory, an individual’s perception that his or her performance is related to other outcomes, either positively or negatively, is referred to as:

[1] expectancy.

[2] instrumentality.

[3] valence.

<Complexity: Easy>

<Subject: Expectancy Theory, Chapter 7>

1. An employee reports a safety concern and it helps avoid harm to a patient. The manager praises the employee at the next department meeting in front of her peers. This is an example of:

[1] Positive Reinforcement

[2] Negative Reinforcement

[3] Positive Punishment

[4] Negative Punishment

<Complexity: Moderate>

<Subject: Reinforcement Theory, Chapter 7>

Multiple Response

1. Which of the following is a method of inequity resolution?

[1] Altering inputs or outcomes

[2] Changing the comparison other

[3] Cognitively distorting inputs or outcomes

[4] Leaving everything as is

<Complexity: Easy>

<Subject: Equity Theory, Chapter 7>

1. Managers must ensure that employees have adequate resources to reach their goals. Which of the following are support elements?

[1] Company policies

[2] Training

[3] Action plan

[4] Feedback

[5] Ambiguous rewards

<Complexity: Difficult>

<Subject: Goal-setting Theory, Chapter 6>

1. Which of the following are dangers associated with failure to meet a goal?

[1] Dissatisfaction with failure

[2] Shortcuts

[3] Non-goal areas can be ignored

[4] Specificity

<Complexity: Difficult>

<Subject: Goal-setting Theory, Chapter 6>