Test Bank Answers nan Plug-In B10 Business Intelligence

Business Driven Technology, 8e (Baltzan)

Plug-In B10 Business Intelligence

1) Improving the quality of business decisions has a direct impact on costs and revenue.

2) Quantifiable benefits, indirectly quantifiable benefits, unpredictable benefits, and intangible benefits are the four primary categories of BI benefits.

3) Data latency is the time from which data are made available to the time when analysis is complete.

4) The three forms of BI include operational, tactical, and value-added.

5) Data is a strategic asset for a business and if the asset is not used the business is wasting resources.

6) What types of BI decisions include predicting sales, determining correct inventory levels and distribution schedules among outlets, and loss prevention?

A) Retail and sales BI decisions

B) Banking BI decisions

C) Operations management BI decisions

D) Insurance BI decisions

7) What types of BI decisions include forecasting levels of bad loans and fraudulent credit card use, credit card spending by new customers, and which kinds of customers will best respond to new loan offers?

A) Retail and sales BI decisions

B) Banking BI decisions

C) Operations management BI decisions

D) Insurance BI decisions

8) What types of BI decisions include predicting machinery failures and finding key factors that control optimization of manufacturing capacity?

A) Retail and sales BI decisions

B) Banking BI decisions

C) Operations management BI decisions

D) Insurance BI decisions

9) What types of BI decisions include forecasting claim amounts, medical coverage costs, classifying the most important elements that affect medical coverage to predicting which customers will buy new insurance policies?

A) Retail and sales BI decisions

B) Banking BI decisions

C) Operations management BI decisions

D) Insurance BI decisions

10) Which of the following can use BI to make informed decisions?

A) Law enforcement industry

B) Airline industry

C) Broadcasting industry

D) All of the choices are correct.

11) Which of the following is a result of implementing business intelligence systems and tools allowing business users to receive data for analysis?

A) Reliable

B) Understandable

C) Easily manipulated

D) All of the choices are correct.

12) Which of the following is the result of BI that implies that the data have been documented as the certified or approved data for the enterprise?

A) Reliable

B) Consistent

C) Understandable

D) Easily manipulated

13) Which of the following is the result of BI that the processes that deliver the data to the business community are well documented and there are no surprises such as missing or inaccurate data?

A) Reliable

B) Consistent

C) Understandable

D) Easily manipulated

14) Which of the following is the result of BI that the data have been defined in business terms and calculations and algorithms are easily accessed for comprehension?

A) Reliable

B) Consistent

C) Understandable

D) Easily manipulated

15) Which of the following is the result of BI that it is no longer required to have a PhD in statistics to get sophisticated analytics delivered to users' fingertips?

A) Reliable

B) Consistent

C) Understandable

D) Easily manipulated

16) What do organizations using BI ask to find the root causes to problems and provide solutions?

A) What

B) When

C) Where

D) Why

17) Which type of BI manages daily operations and integrates BI with operational systems?

A) Operational BI

B) Tactical BI

C) Strategic BI

D) All of the choices are correct.

18) Which type of BI conducts short-term analysis to achieve strategic goals?

A) Operational BI

B) Tactical BI

C) Strategic BI

D) All of the choices are correct.

19) Which type of BI achieves long-term organizational goals?

A) Operational BI

B) Tactical BI

C) Strategic BI

D) All of the choices are correct.

20) Which form of BI has managers and analysts as its primary users?

A) Operational BI

B) Tactical BI

C) Strategic BI

D) All of the choices are correct.

21) Which form of BI uses the time frame of days to weeks to months?

A) Operational BI

B) Tactical BI

C) Strategic BI

D) All of the choices are correct.

22) Which form of BI uses real-time metrics for its data?

A) Operational BI

B) Tactical BI

C) Strategic BI

D) All of the choices are correct.

23) Which form of BI uses months to years as its time frame?

A) Operational BI

B) Tactical BI

C) Strategic BI

D) All of the choices are correct.

24) What is data latency?

A) The time duration to make data ready for analysis and loading the data into the database

B) The time from which data are made available to the time when analysis is complete

C) The time it takes a human to comprehend the analytic results and determine an appropriate action

D) None of the choices are correct.

25) What is analysis latency?

A) The time duration to make data ready for analysis and loading the data into the database

B) The time from which data are made available to the time when analysis is complete

C) The time it takes a human to comprehend the analytic results and determine an appropriate action

D) None of the choices are correct.

26) What is decision latency?

A) The time duration to make data ready for analysis and loading the data into the database

B) The time from which data are made available to the time when analysis is complete

C) The time it takes a human to comprehend the analytic results and determine an appropriate action

D) None of the choices are correct.

27) Which of the following is a business benefit of BI?

A) Single point of access to information for managers only

B) BI available to financial organizational departments only

C) Up-to-the minute information for everyone

D) All of the choices are correct.

28) Which of the following is one of the four main categories of BI benefits?

A) Quantifiable benefits

B) Predictable benefits

C) Tangible benefits

D) All of the choices are correct.

29) Which type of BI benefits includes working time saved in producing reports and selling information to suppliers?

A) Quantifiable benefits

B) Indirectly quantifiable benefits

C) Unpredictable benefits

D) Intangible benefits

30) Which type of BI benefits are the results of discoveries made by creative users?

A) Quantifiable benefits

B) Indirectly quantifiable benefits

C) Unpredictable benefits

D) Intangible benefits

31) Which type of BI benefits includes improved communication throughout the enterprise, improved job satisfaction of empowered users, and improved knowledge sharing?

A) Quantifiable benefits

B) Indirectly quantifiable benefits

C) Unpredictable benefits

D) Intangible benefits

32) Describe the four categories of BI business benefits.