Test Bank Answers Communication In The 21St Century Ch.1 - Practice Test Bank | The Communication Age 3e by Edwards by Autumn Edwards. DOCX document preview.

Test Bank Answers Communication In The 21St Century Ch.1

Chapter 1: Communication in the 21st Century

Test Bank

Multiple Choice

1. Today, there is deep permeation of communication, technology, and media in our daily lives, as part of the ______ Age.

a. Communication

b. Information

c. Technology

d. Digital

Learning Objective: 1-1. Describe the nature and characteristics of the Communication Age.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: The Communication Age

Difficulty Level: Medium

2. You and your neighbor Brienne are liking and sharing one another’s posts on Facebook, when all of a sudden Brienne knocks on your door to talk about her reaction to your latest post. This is an example of ______.

a. divergence

b. social connection

c. convergence

d. digital relations

Learning Objective: 1-1. Describe the nature and characteristics of the Communication Age.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: The Communication Age

Difficulty Level: Hard

3. People for whom technologies already existed when they were born are referred to as ______.

a. millennials

b. virtual pioneers

c. digital natives

d. digital immigrants

Learning Objective: 1-1. Describe the nature and characteristics of the Communication Age.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: The Communication Age

Difficulty Level: Easy

4. People who have learned and adopted digital technologies later in life, as opposed to being exposed to those technologies during childhood, are known as ______.

a. digital immigrants

b. media amateurs

c. digital natives

d. computer immigrants

Learning Objective: 1-1. Describe the nature and characteristics of the Communication Age.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: The Communication Age

Difficulty Level: Easy

5. A disadvantage of the permeation of communication, technology, and media into everyday life involves ______.

a. being able to instantly access information

b. easily staying in touch with friends

c. the convenience and efficiency of having readily available technology for communicating

d. the availability of communication technologies while driving

Learning Objective: 1-1. Describe the nature and characteristics of the Communication Age.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Analysis

Answer Location: The Communication Age

Difficulty Level: Medium

6. Maria just purchased a new cell phone and is struggling to understand how to download apps. Juan, Maria’s son, has been downloading apps for years and teaches his mother how to do so. According to the text, Juan can be considered a ______, while Maria can be considered a ______.

a. tech savant; novice

b. digital instructor; digital learner

c. digital native; digital immigrant

d. digital immigrant; digital native

Learning Objective: 1-1. Describe the nature and characteristics of the Communication Age.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: The Communication Age

Difficulty Level: Hard

7. One benefit of studying communication is ______.

a. It can have a positive impact on our relationships with others.

b. It can help us get higher paying jobs.

c. It can make others like us better.

d. It can help us persuade and control others.

Learning Objective: 1-1. Describe the nature and characteristics of the Communication Age.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Analysis

Answer Location: The Communication Age

Difficulty Level: Medium

8. ______ is the collaborative process of using messages to create and participate in social reality.

a. Text messaging

b. A group dynamic

c. Communication

d. Collaboration

Learning Objective: 1-2: Define Communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Communication Defined

Difficulty Level: Easy

9. Our social realities emerge through ______.

a. our unique identities

b. our interactions with others

c. our past histories

d. our educational experiences

Learning Objective: 1-2. Define Communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: Communication Defined

Difficulty Level: Medium

10. When individuals communicate over time, they use past messages to influence the nature and interpretation of present and future messages. This demonstrates how communication ______.

a. is collaborative

b. involves messages

c. is creative

d. is a process

Learning Objective: 1-2. Define Communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: Communication Is a Process

Difficulty Level: Medium

11. ______ refers to the notion that communication requires the involvement of others.

a. “Communication involves messages”

b. “Communication is collaborative”

c. “Communication is participatory”

d. “Communication is a process”

Learning Objective: 1-2: Define Communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: Communication Is Collaborative

Difficulty Level: Medium

12. Communication is a “we” activity in which people work jointly to create and share meaning. This best demonstrates that communication ______.

a. is a process

b. is collaborative

c. involves messages

d. is static

Learning Objective: 1-2. Define Communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: Communication Is Collaborative

Difficulty Level: Medium

13. Using a system of symbols, signs, and gestures to share meaning with others reflects which aspect of communication?

a. Communication is creative.

b. Communication is collaborative.

c. Communication is a process.

d. Communication involves messages.

Learning Objective: 1-2. Define Communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Communication Involves Messages

Difficulty Level: Easy

14. Being labeled a loser may alter a person’s perceptions and reinforce self-destructive behaviors, taking part in and shaping his or her social reality. This best demonstrates that communication ______.

a. is collaborative

b. involves messages

c. is participatory

d. is creative

Learning Objective: 1-2. Define Communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Analysis

Answer Location: Communication Is Creative

Difficulty Level: Medium

15. Our ability to both create and participate in social realities reflects ______.

a. the making and doing functions the ancient Greeks referred to as poiesis and praxis

b. the inspiration for communication metaphors

c. how communication allows us to entertain, persuade, and inform one another

d. an interpretation of communication as an instrument that helps us accomplish things

Learning Objective: 1-2. Define Communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Communication Is Participatory

Difficulty Level: Easy

16. Communication in which individuals are physically or bodily present during interactions is known as ______ communication.

a. mass

b. mediated

c. face-to-face

d. personal

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Contexts of Communication

Difficulty Level: Easy

17. Communication interactions that take place through some type of technology such as a telephone, e-mail, or text message are known as ______ communication.

a. mass

b. mediated

c. face-to-face

d. digital

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Contexts of Communication

Difficulty Level: Easy

18. If Maya calls her mother on the phone and shares her day’s experience, she is engaged in which type of communication?

a. face-to-face

b. mediated

c. distance

d. cognitive

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: Contexts of Communication

Difficulty Level: Hard

19. Jorge walks across the street and “checks in” on his neighbor each day. Which type of communication are Jorge and his neighbor engaged in?

a. mediated

b. personal

c. distance

d. face-to-face

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: Contexts in Communication

Difficulty Level: Hard

20. Interpersonal communication can best be defined as ______.

a. communication with or between persons

b. communication with oneself

c. communication to the general public

d. communication using technology

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Interpersonal Communication

Difficulty Level: Easy

21. Which example best reflects interpersonal communication?

a. reading a news update on a university website

b. resolving a conflict with a spouse

c. listening to your favorite songs with a friend

d. giving a presentation to a group of college students

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Analysis

Answer Location: Interpersonal Communication

Difficulty Level: Medium

22. Responding to a friend’s Facebook post reflects which type of communication context?

a. small group

b. intrapersonal

c. public

d. interpersonal

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: Interpersonal Communication

Difficulty Level: Hard

23. Three students are studying together for an upcoming examination. Which communication context best describes this group?

a. small group

b. interpersonal

c. public

d. mass

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: Small Group Communication

Difficulty Level: Hard

24. A group of four students in Marco’s English class decide to get together after class to brainstorm topics for their final papers. In what type of communication are Marco and his classmates engaging?

a. interpersonal

b. mediated

c. public

d. small Group

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: Contexts of Communication

Difficulty Level: Hard

25. Communication that involves one person speaking to many is called ______.

a. interpersonal communication

b. public communication

c. mass communication

d. mediated communication

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Public Communication

Difficulty Level: Easy

26. A teacher giving a lecture to a class is an example of which communication context?

a. public

b. mass

c. interpersonal

d. masspersonal

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: Public Communication

Difficulty Level: Hard

27. ______ communication involves transmission of messages through various media to a distant audience with limited interaction between the producer of a message and his or her audience.

a. Mediated

b. Masspersonal

c. Mass

d. Public

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: Mass Communication

Difficulty Level: Medium

28. You and your sister have started your own company called “Yummy Dog Treats.” Your local newspaper publishes an article about it. Which type of communication is this?

a. mass

b. masspersonal

c. public

d. mediated

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: Mass Communication

Difficulty Level: Hard

29. Using social media sites such as Instagram and Facebook to create and maintain interpersonal relationships reflects which type of communication?

a. mediated

b. masspersonal

c. mass

d. interpersonal

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: Masspersonal Communication

Difficulty Level: Medium

30. Masspersonal communication is best reflected in which example?

a. the Obama campaign using text messages to announce campaign decisions

b. the number of Facebook posts you had in one day

c. the nightly news on a television channel you flipped to

d. an engagement announcement at your parents’ house

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Analysis

Answer Location: Masspersonal Communication

Difficulty Level: Medium

31. Jared proposes to his girlfriend over the radio while he is working the late shift as a DJ. What type of communication is Jared engaged in?

a. public communication

b. mass communication

c. interpersonal communication

d. masspersonal communication

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: Masspersonal Communication

Difficulty Level: Hard

32. Metaphors can best be described as ______.

a. one-way linear communication between two different concepts

b. comparisons of something unfamiliar to something familiar

c. social constructions of reality

d. communication exchanges

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Analysis

Answer Location: Communication Metaphors

Difficulty Level: Medium

33. What is the benefit of using metaphors to understand communication?

a. Metaphors make studying communication more interesting.

b. Metaphors help us paint vivid word pictures about communication.

c. Metaphors allow us to perceive and talk about communication in new ways.

d. Metaphors promote more ethical communication.

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Analysis

Answer Location: Communication Metaphors

Difficulty Level: Medium

34. Which communication metaphor is the earliest model of communication?

a. transmission

b. interaction

c. transaction

d. social construction

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Communication as Transmission

Difficulty Level: Easy

35. Communication as ______ views communication as a one-way transfer of information in which a source sends a message through a channel or a medium to a receiver.

a. transaction

b. interaction

c. transmission

d. social construction

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Communication as Transmission

Difficulty Level: Easy

36. Communication as transmission describes communication as a ______ transfer of information.

a. linear, one-way

b. linear, two-way

c. circular, one-way

d. circular, two-way

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Communication as Transmission

Difficulty Level: Easy

37. Distractions or other things that interfere with our attempts to communicate are known as ______.

a. noise

b. feedback

c. distractors

d. metaphors

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Communication as Transmission

Difficulty Level: Easy

38. The interaction metaphor views communication as a(n) ______.

a. linear, one-way transfer of information

b. two-way process of reciprocal action

c. series of communication accomplishments

d. ongoing process of social construction of reality

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: Communication as Interaction

Difficulty: Medium

39. Feedback can be defined as ______.

a. noise that interrupts conversations

b. a linear, one-way flow of conversation

c. the communicator’s perception of the speaking situation

d. a receiver’s response to a sender’s message

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Communication as Interaction

Difficulty Level: Easy

40. According to the interaction metaphor, each of us brings our own attitudes, perceptions, and backgrounds to communication interactions. This is known as our ______.

a. attitudes, values, and beliefs

b. communication predispositions

c. fields of experience

d. frames of mind

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Communication as Interaction

Difficulty Level: Easy

41. Which communication metaphor emerged as a way to acknowledge that people accomplish something in communication beyond merely sending and receiving messages?

a. transmission

b. interaction

c. transaction

d. social construction

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Communication as Transaction

Difficulty Level: Easy

42. In what way is the social construction metaphor different than the transaction metaphor?

a. The transaction metaphor views the receiver as a passive and the social construction metaphor does not.

b. The social construction metaphor examines the feedback loop and the transaction metaphor does not.

c. The social construction metaphor expands the transaction metaphor and stresses the way social realities are constructed through communication.

d. The transaction metaphor views the sender and receiver as separate and disconnected while the social construction metaphor views them as linked.

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Analysis

Answer Location: Communication as Transaction

Difficulty Level: Medium

43. The primary difference between content and relationship messages is best described as ______.

a. content messages focus on what is said and relationship messages tell something about the relationship

b. content messages are brief while relationship messages are complex

c. relationship messages are culturally bound while content messages are not

d. all messages have a content dimension, but not all messages have a relationship dimension

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Analysis

Answer Location: Communication as Transaction

Difficulty Level: Medium

44. The ______ dimension of a message refers to how a message is said and what it implies about the relationship between the participants.

a. content

b. relationship

c. communal

d. public

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Communication as Transaction

Difficulty Level: Easy

45. The ______ metaphor assumes that people create their social realities through communication interactions with others.

a. interaction

b. transaction

c. social construction

d. transmission

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: Communication as Social Construction

Difficulty Level: Medium

46. Magnus’s teacher suggested he should be a nurse because he was always genuinely concerned for the physical and mental well-being of others. Magnus began believing he would become a nurse, based on his teacher’s and others feedback. Magnus’s teacher’s influence on him to become a nurse falls under the ______ communication metaphor.

a. transmission

b. transaction

c. interaction

d. social construction

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: Communication as Social Construction

Difficulty Level: Hard

47. Communication ______ reflects our ability to communication in a personally effective yet socially appropriate manner.

a. competence

b. effectiveness

c. ethics

d. perception

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Knowledge

Answer Location: Communication Competence

Difficulty Level: Easy

48. Codes of conduct that tell us what is right or wrong in any communication context is(are) called ______.

a. ethics

b. values

c. principles

d. scripts

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Knowledge

Answer Location: Communication Ethics

Difficulty Level: Easy

49. Ethical communication ______.

a. is most important when working in groups

b. helps us control our communication interactions

c. separates good from bad speakers

d. enhances the well-being of individuals and society

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Analysis

Answer Location: Communication Ethics

Difficulty Level: Medium

50. According to the communication philosopher and ethicist Jürgen Habermas, ethical communication is that which promotes ______.

a. dependence and freedom

b. autonomy and responsibility

c. freedom and exemption

d. groupthink and empowerment

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Comprehension

Answer Location: Communication Ethics

Difficulty Level: Medium

51. According to Habermas, manipulation propaganda, and extreme censorship are unethical because they rob people of their ______.

a. responsibility

b. self-respect

c. autonomy

d. connection

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Knowledge

Answer Location: Communication Ethics

Difficulty Level: Easy

52. Ethical communication requires that we be held accountable for the welfare of others and for the consequences of our own actions. This is known as ______.

a. responsibility

b. self-respect

c. autonomy

d. ethical connection

Learning Objective: 1-5: Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics.

REF: Cognitive Domain: Knowledge

Answer Location: Communication Ethics

Difficulty Level: Easy

53. When an individual feels his or her right to make choices has been taken away, he or she no longer has ______.

a. responsibility

b. interaction

c. connection

d. autonomy

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Comprehension

Answer Location: Communication Ethics

Difficulty Level: Medium

54. The primary ethical concern in the transmission metaphor of communication involves ______.

a. opportunities for responsible feedback

b. the personal character of the sender and message integrity

c. how our message impacts those around us

d. an appreciation and understanding of agency and constraint

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Comprehension

Answer Location: Evaluating Ethical Communication

Difficulty Level: Medium

55. The primary ethical concern in the interaction metaphor of communication involves ______.

a. opportunities for responsible feedback

b. the personal character of the sender and message integrity

c. how our message impacts those around us

d. an appreciation and understanding of agency and constraint

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Comprehension

Answer Location: Evaluating Ethical Communication

Difficulty Level: Medium

56. The primary ethical concern in the transaction metaphor of communication involves ______.

a. opportunities for responsible feedback

b. the personal character of the sender and message integrity

c. how our message impacts those around us

d. an appreciation and understanding of agency and constraint

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Comprehension

Answer Location: Evaluating Ethical Communication

Difficulty Level: Medium

57. The primary ethical concern in the social construction metaphor of communication involves ______.

a. opportunities for responsible feedback

b. the personal character of the sender and message integrity

c. how our message impacts those around us

d. an appreciation and understanding of agency and constraint

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Comprehension

Answer Location: Evaluating Ethical Communication

Difficulty Level: Medium

58. Viewing communication as a process of social construction requires an appreciation of both ______ (the power and freedom to use communication to create the social realities we desire) and ______ (the limitations inherent in our social realities).

a. agency; constraint

b. democracy; law

c. possibility; danger

d. voice; control

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Comprehension

Answer Location: Evaluating Ethical Communication

Difficulty Level: Medium

59. Bridget carefully considers her word choices when communicating with a coworker who is 10 years younger than she. She wants to make sure that her coworker does not see her as condescending or inappropriate in her language. Bridget’s ethical consideration of her word choices best reflects which communication metaphor?

a. transmission

b. transaction

c. social construction

d. interaction

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Application

Answer Location: Evaluating Ethical Communication

Difficulty Level: Hard

60. Agency and constraint must both be appreciated when viewing communication through the ______ metaphor.

a. transmission

b. interaction

c. social construction

d. transaction

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Comprehension

Answer Location: Evaluating Ethical Communication

Difficulty Level: Medium

TRUE/FALSE

1. Convergence can lead to negative communication experiences such as feeling easily distracted and overcommitted.

Learning Objective: 1-1. Describe the nature and characteristics of the Communication Age.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: The Communication Age

Difficulty Level: Medium

2. In the Communication Age, we maintain both a bodily and digital existence.

Learning Objective: 1-1. Describe the nature and characteristics of the Communication Age.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: The Communication Age

Difficulty Level: Easy

3. Multitasking allows us to be free from distractions and the feeling that we

are spread too thin.

Learning Objective: 1-1. Describe the nature and characteristics of the Communication Age.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: The Communication Age

Difficulty Level: Medium

4. The ability to access information and people “on demand” helps us avoid social problems.

Learning Objective: 1-1. Describe the nature and characteristics of the Communication Age.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: The Communication Age

Difficulty Level: Medium

5. According to employers, communication skills are the most valuable skills employees can possess.

Learning Objective: 1-1. Describe the nature and characteristics of the Communication Age.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: The Communication Age

Difficulty Level: Easy

6. Communication has the ability to shape and create new social realities, but only for

those individuals who are persuasive speakers.

Learning Objective: 1-2. Define communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: Communication Is Creative

Difficulty Level: Medium

7. The Greeks referred to the functions of communication as poiesis and praxis.

Learning Objective: 1-2. Define communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Communication Is Participatory

Difficulty Level: Easy

8. Mediated communication can include writing a letter, calling someone on the phone, and text messaging.

Learning Objective: 1-2. Define communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Contexts of Communication

Difficulty Level: Easy

9. Face-to-face communication can also be seen as mediated communication

since communication is mediated through the body.

Learning Objective: 1-2. Define Communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: Contexts of Communication

Difficulty Level: Medium

10. Public communication is defined as a situation in which a person delivers a

message to an audience.

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Public Communication

Difficulty Level: Easy

11. A pair or dyad is considered a small group.

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Knowledge

Answer Location: Small Group Communication

Difficulty Level: Easy

12. The transmission metaphor expands the role of communicators beyond sender-receivers to joint creators of our larger shared social worlds.

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: Communication as Transmission

Difficulty Level: Medium

13. The interaction model of communication treats senders and receivers as separate and disconnected.

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: Communication as Interaction

Difficulty Level: Medium

14. The attitudes, perceptions, and background an individual brings to communication are collectively referred to as that person’s field of experience.

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: Communication as Interaction

Difficulty Level: Medium

15. The social construction metaphor describes participants as simultaneous senders–receivers linked in relationship to one another.

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: Communication as Social Construction

Difficulty Level: Medium

16. The first model of communication described communication as one-way transfer of information.

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Comprehension

Answer Location: Metaphors Matter

Difficulty Level: Medium

17. Communication competence is achieved when we communicate in personally effectively and socially appropriate ways.

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Knowledge

Answer Location: Communication Competence

Difficulty Level: Easy

18. The social realities we construct can constrain or limit our abilities to perceive others and frame events.

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Knowledge

Answer Location: Evaluating Ethical Communication

Difficulty Level: Easy

19. Engagement refers to the power of communication to link and relate us to people, communities, social institutions, and cultures.

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Comprehension

Answer Location: Connecting and Engaging in Communication

Difficulty Level: Medium

20. Communication activism is a form of engagement used to support social change in communities.

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Knowledge

Answer Location: Connecting and Engaging in Communication

Difficulty Level: Easy

SHORT ANSWER

1. How has the relationship between face-to-face and mediated communication changed with the digital-native generation?

Learning Objective: 1-1. Describe the nature and characteristics of the Communication Age.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Analysis

Answer Location: The Communication Age

Difficulty Level: Medium

2. What is the difference between a digital native and a digital immigrant?

Learning Objective: 1-1. Describe the nature and characteristics of the Communication Age.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Analysis

Answer Location: The Communication Age

Difficulty Level: Medium

3. What technologies may have existed for digital natives when they were born that did not exist for digital immigrants?

Learning Objective: 1-1. Describe the nature and characteristics of the Communication Age.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Analysis

Answer Location: The Communication Age

Difficulty Level: Medium

4. Explain how social realities are formed through communication.

Learning Objective: 1-2. Define Communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: Communication Defined

Difficulty Level: Hard

5. Rajiv and Natalie met at a fraternity party and engaged in small talk. The next day, Rajiv friended Natalie on Facebook and texted her to ask her on a date. How would you classify their interactions with respect to types of communication used so far in their relationship?

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: Contexts of Communication

Difficulty Level: Hard

6. Which type of communication historically has tended to be the most impersonal in nature and why?

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Analysis

Answer Location: Mass Communication

Difficulty Level: Medium

7. Describe what feedback is in the interaction metaphor and why feedback is beneficial.

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Analysis

Answer Location: Communication as Interaction

Difficulty Level: Medium

8. Explain the importance of the content and relationship dimensions in the transaction model of communication.

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: Communication as Transaction

Difficulty Level: Hard

9. What ethical standards must be upheld when viewing communication through the transmission metaphor?

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Analysis

Answer Location: Evaluating Ethical Communication

Difficulty Level: Medium

10. Provide an example of how people can become involved in communication activism.

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Application

Answer Location: Connecting and Engaging in Communication

Difficulty Level: Hard

ESSAY

1. What is convergence? List one advantage and one disadvantage of communication convergence in the Communication Age.

Learning Objective: 1-1. Describe the nature and characteristics of the Communication Age.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Analysis

Answer Location: The Communication Age

Difficulty Level: Medium

2. Explain how studying communication benefits you outside of your immediate relationship.

Learning Objective: 1-1. Describe the nature and characteristics of the Communication Age.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: The Benefits of Studying Communication

Difficulty Level: Hard

3. Describe what is meant by “communication makes and does.” How are these concepts related to the Greeks’ notion of poiesis and praxis?

Learning Objective: 1-2. Define Communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: Communication is Participatory

Difficulty Level: Hard

4. Describe masspersonal communication. Provide an example of masspersonal communication.

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: Masspersonal Communication

Difficulty Level: Hard

5. Describe, through an example, how each of the following forms of communication might be practiced in your college experience: interpersonal, small group, public, mass, and masspersonal.

Learning Objective: 1-3. Identify the various contexts within which communication occurs.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: Contexts of Communication

Difficulty Level: Hard

6. Explain the difference between the Communication as Interaction and Communication as Transaction metaphors. Which metaphor helps you understand the communication process better? Why?

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: Communication as Interaction

Difficulty Level: Hard

7. Explain the Communication as Social Construction metaphor. Provide an example of the power of communication as seen through this metaphorical lens.

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Application

Answer Location: Communication as Social Construction

Difficulty Level: Hard

8. Explain why communication metaphors are important to study. What benefits do we gain from understanding communication through a metaphoric lens?

Learning Objective: 1-4. Describe metaphors used to describe communication.

TOP: NCA Core Competency: 6. Identifying and Explaining Fundamental Communication Processes

REF: Cognitive Domain: Analysis

Answer Location: Metaphors Matter

Difficulty Level: Medium

9. What is communication competence? Give an example of how you can become a more competent communicator in the university classroom.

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Application

Answer Location: Communication Competence

Difficulty Level: Hard

10. Explain why the study of communication ethics is important. What are the benefits of studying and understanding communication ethics?

Learning Objective: 1-5. Explain the importance of considering the ethics of communication.

TOP: NCA Core Competency: 2. Practicing Communication Ethics

REF: Cognitive Domain: Analysis

Answer Location: Communication Ethics

Difficulty Level: Medium

Document Information

Document Type:
DOCX
Chapter Number:
1
Created Date:
Aug 21, 2025
Chapter Name:
Chapter 1 Communication In The 21St Century
Author:
Autumn Edwards

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