Staffing Responsibilities Ch.8 Verified Test Bank

Chapter 8: Staffing Responsibilities

Multiple Choice

1. Which of the following factors has the greatest impact on establishing staff mix?

A. Willingness to work with supportive personnel

B. Type of healthcare setting

C. State statutes for licensure

D. Recruitment

2. Which of the following statements about support personnel is true?

A. They are on a career path for licensed professionals

B. They are assigned very specific tasks each day

C. They receive formal training before being hired

D. They perform assigned direct patient care

3. Which of the following is the major goal of staff mix decisions?

A. Combination of workers that can do the most for the least cost

B. All professions are equally represented to avoid conflicts

C. Equal balance of employees and contingent workers

D. Decrease the staff hours/patient admissions

4. Which of the following statements is true of contingent workers?

A. They have guaranteed work assignments

B. They are considered independent contractors

C. They may work concurrently in two or more settings

D. They must limit work to one state

5. Which of the following statements describes exempt employees?

A. They are paid at least $455/week

B. Job title determines exempt status

C. Salaries are dependent on hours worked

D. They receive a guaranteed fee for specific work

6. What is the purpose of job descriptions?

A. To maintain consistency of work over time

B. To limit autonomous clinical decisions

C. To eliminate the need for pay scales

D. To provide guidelines for work performance

7. Which of the following benefits is mandatory for employers to provide?

A. Sick leave

B. Unemployment compensation

C. Retirement plans

D. Professional association memberships

8. Which of the following best describes staff productivity goals?

A. They are the best measure of work performance

B. They must follow national standards for each discipline

C. They must be measured in the context of other factors

D. They are most effective when punitive measures are applied

9. What factor is most important in the evaluation of work performance?

A. Documentation guidelines

B. Ad-lib scheduling of evaluations

C. Conducted by human resources staff

D. Input of employee is discouraged

10. How should managers handle minor grievances of employees?

A. Refer them to human resources to avoid legal problems

B. Ignore them to allow time for them to resolve themselves

C. Consider each grievance as a potentially serious matter

D. Attempt to resolve through face-to-face meetings