Part 5 | Decision Tools – Complete Test Bank – 3rd - Answer Key + Test Bank | Illustrated Course Guides Problem Solving 3e by Jeff Butterfield. DOCX document preview.

Part 5 | Decision Tools – Complete Test Bank – 3rd

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1. Early DSSs were small, proprietary, and inexpensive.

a. True

b. False

POINTS: 1

REFERENCES: Problem-Solving 97

QUESTION TYPE: True / False

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

2. When you are making a decision, a DSS helps you evaluate all parts of the decision objectively.

a. True

b. False

POINTS: 1

REFERENCES: Problem-Solving 98

QUESTION TYPE: True / False

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

3. The mode is the most common descriptive statistic and is simple to compute.

a. True

b. False

POINTS: 1

REFERENCES: Problem-Solving 102

QUESTION TYPE: True / False

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

4. Data sets cannot have more than one mode.

a. True

b. False

POINTS: 1

REFERENCES: Problem-Solving 102

QUESTION TYPE: True / False

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

5. Argument values are always contained inside parentheses.

a. True

b. False

POINTS: 1

REFERENCES: Problem-Solving 104

QUESTION TYPE: True / False

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

6. Decision variables are often used in formulas that show results.

a. True

b. False

POINTS: 1

REFERENCES: Problem-Solving 106

QUESTION TYPE: True / False

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

7. On a decision tree, triangles indicate that a choice must be made.

a. True

b. False

POINTS: 1

REFERENCES: Problem-Solving 110

QUESTION TYPE: True / False

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

8. Bar charts with vertical bars are called line charts.

a. True

b. False

POINTS: 1

REFERENCES: Problem-Solving 112

QUESTION TYPE: True / False

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

9. A survey that uses a three-point or four-point scale is as equally effective as a survey that uses a five-point scale.

a. True

b. False

POINTS: 1

REFERENCES: Problem-Solving 100

QUESTION TYPE: True / False

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

10. A ____________________ (DSS) is interactive software designed to help you compile useful information from raw data, documents, and business knowledge.

POINTS: 1

REFERENCES: Problem-Solving 98

QUESTION TYPE: Completion

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

11. To make numeric data useful, organize it in a(n) ____________________, which is one or more formulas that includes all of the relevant variables and calculates a result.

POINTS: 1

REFERENCES: Problem-Solving 100

QUESTION TYPE: Completion

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

12. The ____________________ value of a set of data is usually referred to as the average.

POINTS: 1

REFERENCES: Problem-Solving 102

QUESTION TYPE: Completion

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

13. The ____________________ value of a set of data is that point that separates the higher values from the lower values.

POINTS: 1

REFERENCES: Problem-Solving 102

QUESTION TYPE: Completion

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

14. The ____________________ are values in the results that could change if the decision variables change.

POINTS: 1

REFERENCES: Problem-Solving 106

QUESTION TYPE: Completion

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

15. When you solve a problem ____, you react immediately and instinctively, without following a particular procedure.

a. intuitively b. systematically

c. both a. and b. d. neither a. nor b.

POINTS: 1

REFERENCES: Problem-Solving 98

QUESTION TYPE: Multiple Choice

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

16. Survey designers recommend ____ scales as the most accurate; fewer points don’t offer enough options, and more points creates confusion.

a. four-point b. five-point

c. six-point d. seven-point

POINTS: 1

REFERENCES: Problem-Solving 100

QUESTION TYPE: Multiple Choice

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

17. The ____ is calculated by ordering all of your data from lowest value to highest value and selecting the middle one.

a. median b. arithmetic mean

c. mode d. standard deviation

POINTS: 1

REFERENCES: Problem-Solving 102

QUESTION TYPE: Multiple Choice

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

18. Although means are affected by extremely large or small values in the data set, ____ are not.

a. standard deviations b. modes

c. medians d. none of the above

POINTS: 1

REFERENCES: Problem-Solving 102

QUESTION TYPE: Multiple Choice

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

19. When modeling a decision using ____ data, you can use mathematics to help you analyze and compare the data.

a. quantitative b. qualitative

c. both a. and b. d. neither a. nor b.

POINTS: 1

REFERENCES: Problem-Solving 104

QUESTION TYPE: Multiple Choice

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

20. A(n) ____ typically defines a calculation that you perform on one or more variables.

a. formula b. property

c. behavior d. arithmetic mean

POINTS: 1

REFERENCES: Problem-Solving 104

QUESTION TYPE: Multiple Choice

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

21. Decision variables are values that could change and affect the results. Statisticians refer to these as ____ variables.

a. dependent b. independent

c. codependent d. child

POINTS: 1

REFERENCES: Problem-Solving 106

QUESTION TYPE: Multiple Choice

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

22. When normalizing, you usually ____ the data by a variable so you can compare the variables fairly.

a. multiply b. divide

c. either a. or b. d. neither a. nor b.

POINTS: 1

REFERENCES: Problem-Solving 108

QUESTION TYPE: Multiple Choice

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

23. A decision tree is a support tool that models decisions using a treelike diagram. Each branch of the tree represents an option and its ____.

a. benefits b. costs

c. likelihood d. all of the above

POINTS: 1

REFERENCES: Problem-Solving 110

QUESTION TYPE: Multiple Choice

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

24. On a decision tree, ____ represent decisions.

a. triangles b. squares

c. rectangles d. ovals

POINTS: 1

REFERENCES: Problem-Solving 110

QUESTION TYPE: Multiple Choice

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

25. A bar chart uses rectangular bars to display data values. The statement below that is true is: ____.

a. A longer bar means a greater value

b. A smaller bar means a greater value

c. The size of the bar does not correspond to the value

d. None of the above

POINTS: 1

REFERENCES: Problem-Solving 112

QUESTION TYPE: Multiple Choice

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

26. To show directions or trends in a linear data series over time you would use the ____ chart.

a. pie b. bar

c. line d. scatter

POINTS: 1

REFERENCES: Problem-Solving 112

QUESTION TYPE: Multiple Choice

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

27. If you wanted to compare the percentage of an element to the whole, you would use the ____ chart.

a. pie b. bar

c. line d. scatter

POINTS: 1

REFERENCES: Problem-Solving 112

QUESTION TYPE: Multiple Choice

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

28. Bar charts are oriented ____.

a. horizontally b. vertically

c. either a. or b. d. neither a. nor b.

POINTS: 1

REFERENCES: Problem-Solving 112

QUESTION TYPE: Multiple Choice

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

29. Like OpenOffice Calc, ____ is a free, open-source spreadsheet program that is part of the GNOME desktop for computers running the Linux operating system.

a. Gnumeric b. Google

c. GCalc d. GStat

POINTS: 1

REFERENCES: Problem-Solving 114

QUESTION TYPE: Multiple Choice

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

Helen is using graphics to show how sales have increased in her online pet supply store. Please answer the questions below.

30. The first chart that Helen is putting together shows the sales growth of organic dog food over time. What type of chart would you recommend that Helen uses?

a. pie chart b. area chart

c. line chart d. any of the above

POINTS: 1

REFERENCES: Problem-Solving 112

QUESTION TYPE: Multiple Choice

HAS VARIABLES: False

PREFACE NAME: Case E-1

TOPICS: Critical Thinking

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

31. The second chart Helen is preparing is one that shows organic dog food as a percentage of total dog food sold in January. What type of chart should Helen use?

a. pie b. scatter

c. line d. any of the above

POINTS: 1

REFERENCES: Problem-Solving 112

QUESTION TYPE: Multiple Choice

HAS VARIABLES: False

PREFACE NAME: Case E-1

TOPICS: Critical Thinking

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

32. Helen has researched some software and found one that completes 3D scatter plots. It turns out that most software tools can display 3D scatter plots with up to ____ dimensions.

a. three b. four

c. five d. six

POINTS: 1

REFERENCES: Problem-Solving 112

QUESTION TYPE: Multiple Choice

HAS VARIABLES: False

PREFACE NAME: Case E-1

TOPICS: Critical Thinking

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

33. A DSS is ideal for analyzing complex problems that involve sets of data and demand a systematic decision-making approach. _________________________

POINTS: 1

REFERENCES: Problem-Solving 98

QUESTION TYPE: Modified True / False

HAS VARIABLES: False

TOPICS: Critical Thinking

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

34. When you solve a problem systematically, you react immediately and instinctively, without following a particular procedure. _________________________

POINTS: 1

REFERENCES: Problem-Solving 98

QUESTION TYPE: Modified True / False

HAS VARIABLES: False

TOPICS: Critical Thinking

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

35. You can model your decisions quantitatively, which means you represent the decision and its factors using letters. _________________________

POINTS: 1

REFERENCES: Problem-Solving 100

QUESTION TYPE: Modified True / False

HAS VARIABLES: False

TOPICS: Critical Thinking

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

36. The mean of a set of data is the value that occurs most frequently. _________________________

POINTS: 1

REFERENCES: Problem-Solving 102

QUESTION TYPE: Modified True / False

HAS VARIABLES: False

TOPICS: Critical Thinking

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

37. Standard deviation is a measure of the variability of a set of data. _________________________

POINTS: 1

REFERENCES: Problem-Solving 102

QUESTION TYPE: Modified True / False

HAS VARIABLES: False

TOPICS: Critical Thinking

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

38. A cell reference is a pointer that you include in a formula to tell the spreadsheet where to find the actual data. _________________________

POINTS: 1

REFERENCES: Problem-Solving 104

QUESTION TYPE: Modified True / False

HAS VARIABLES: False

TOPICS: Critical Thinking

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

39. Assumptions are the values or cell references that the function uses in its calculations. _________________________

POINTS: 1

REFERENCES: Problem-Solving 104

QUESTION TYPE: Modified True / False

HAS VARIABLES: False

TOPICS: Critical Thinking

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

40. When electronic spreadsheets were first developed, one of the early applications for the technology was performing what-else analyses. _________________________

POINTS: 1

REFERENCES: Problem-Solving 106

QUESTION TYPE: Modified True / False

HAS VARIABLES: False

TOPICS: Critical Thinking

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

41. Variables are elements that are not likely to change much over time. _________________________

POINTS: 1

REFERENCES: Problem-Solving 106

QUESTION TYPE: Modified True / False

HAS VARIABLES: False

TOPICS: Critical Thinking

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

42. A decision tree is a support tool that models decisions using a treelike diagram. _________________________

POINTS: 1

REFERENCES: Problem-Solving 110

QUESTION TYPE: Modified True / False

HAS VARIABLES: False

TOPICS: Critical Thinking

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

43. Sometimes called a sensitivity analysis, a what-if analysis allows you to study how changing one or more values affects the results. Please briefly describe the following terms related to performing a what-if analysis: decision variables, constants, and output variables.

Constants are elements that are not likely to change much over time. They do not vary in a what-if analysis.

Output variables are values in the results that could change if the decision variables change. Output variables are often referred to as dependent variables because their value depends on the independent variables. These are the results that you are calculating and studying with the what-if analysis.

POINTS: 1

REFERENCES: Problem-Solving 106

QUESTION TYPE: Essay

HAS VARIABLES: False

TOPICS: Critical Thinking

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

44. Decision trees are made up of three primary elements: Uncertainties, Decisions, and Results. For each decision tree elements please indicate the shape that represents that element and a description of how that element is used in creating values for each option.

Uncertainties are represented by circles

• Multiply each outcome by its probability

• Insert this value in the decision tree

• Repeat this for each uncertainty

Decisions are represented by squares

• Estimate the costs associated with each option

• Subtract cost of the outcome value you calculated to find the benefit of that decision

• Repeat this for each decision

Results are represented by a line

• When you have calculated all of the decision benefits (value–cost), choose the option that has the largest benefit. This is the optimal decision.

POINTS: 1

REFERENCES: Problem-Solving 111

QUESTION TYPE: Essay

HAS VARIABLES: False

TOPICS: Critical Thinking

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

Please identify the letter of the choice that best matches the term below.

a. standard deviation

b. mode

c. arithmetic mean

d. median

e. cell reference

REFERENCES: Problem-Solving 102

Problem-Solving 104

QUESTION TYPE: Matching

HAS VARIABLES: False

DATE CREATED: 5/3/2016 4:00 PM

DATE MODIFIED: 5/3/2016 4:00 PM

45. The value that occurs most frequently.

POINTS: 1

46. Usually referred to as the average

POINTS: 1

47. The point that separates the higher values from the lower values

POINTS: 1

48. Measure of the variability of a set of data

POINTS: 1

49. Pointer that you include in a formula to tell the spreadsheet where to find

the actual data

POINTS: 1

Document Information

Document Type:
DOCX
Chapter Number:
5
Created Date:
Aug 21, 2025
Chapter Name:
Part 5 Decision Support Tools
Author:
Jeff Butterfield

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