Organizational Culture Chapter.7 Full Test Bank

Chapter 7: Organizational culture

Test Bank

Type: multiple response question

Title: Chapter 07 Question 01

1) According to the textbook, in what ways can a new employee learn about the culture in which they will work? Please select all that apply.

a. Observing how other people behave at work

b. Praise people receive

c. A cultural rule book laying out everything that you need to do to fit in at work

d. Mission statements

Type: fill-in-blank

Title: Chapter 07 Question 02

2) According to _____ culture is the collective programming of the mind.

Type: multiple choice question

Title: Chapter 07 Question 03

3) According to Peters and Waterman, excellent companies have what in common?

a. A strong set of shared values that put the employee at the heart of the operation

b. A strong culture which focuses on profit above all else

c. A strong culture that is totally distinctive from any other organization

d. A strong set of shared values which put the customer at the heart of the operation

Type: multiple response question

Title: Chapter 07 Question 04

4) Why, according to the management gurus, should managers be concerned about culture? Please select all that apply.

a. It can increase the value of a company’s brand

b. It can lead to higher levels of commitment by staff

c. It can increase morale of the workforce

d. It can dramatically increase productivity

Type: multiple response question

Title: Chapter 07 Question 05

5) According to Peters and Waterman, managing employees through culture increases workers’ ….? Please select all that apply.

a. autonomy

b. freedom

c. fun

d. standardization

Type: matching question

Title: Chapter 07 Question 06

6) Deal and Kennedy’s typology: Link the culture with an example of its environment.

Type: matching question

Title: Chapter 07 Question 07

7) Handy’s Four cultural categories: Link the descriptions to the right culture.

Type: multiple response question

Title: Chapter 07 Question 08

8) What are some of the weaknesses of cultural typologies? Please select all that apply.

a. They often miss the subtleties within organizations

b. They are time consuming and expensive to apply

c. They often ignore the more mundane, everyday aspects of organizational life

d. They are often completely inaccurate and have little practical benefit

Type: fill-in-blank

Title: Chapter 07 Question 09

9) A _____ is a tool that senior managers can use to change the espoused beliefs of organizational members.

Type: multiple response question

Title: Chapter 07 Question 11

11) Which of the following are examples of informal culture? Please select all that apply.

a. Stories told in the organization induction session

b. Rites and rituals

c. Initiation ceremony

d. Stories told by a colleague

Type: matching question

Title: Chapter 07 Question 12

12) Drawing on Mary Jo Hatch’s model match the description with the word.

Type: fill-in-blank

Title: Chapter 07 Question 13

13) According to Linda Smircich (1983), the view which sees culture as something the organization ___, sees culture as a root metaphor and culture is not owned by management.

Type: fill-in-blank

Type: fill-in-blank