Operational Planning And Analysis Test Bank Chapter 5 - Final Test Bank | Health Care Operations 3e by Langabeer by James R. Langabeer. DOCX document preview.

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Operational Planning And Analysis Test Bank Chapter 5

Chapter 5: Operational Planning and Analysis

True or False Questions

  1. Many hospitals and healthcare organizations carefully plan operations.
    1. True
    2. False
  2. The process of planning is more important than the product.
    1. True
    2. False
  3. Operations planning should be a continuous process.
    1. True
    2. False
  4. Planning as a process has been described as more of a science than an art.
    1. True
    2. False
  5. SWOT analysis should not be a part of operational planning and is more useful in price stetting for budgets.
    1. True
    2. False
  6. Product differentiation is of little relevance with hospitals as health care is a commodity product.
    1. True
    2. False
  7. Once deployed, strategies will carry the organization in the desired direction.
    1. True
    2. False

Multiple Choice Questions

  1. The process of crafting operational strategy include all of the following except:
    1. Analyze operations and environment
    2. Generate tactical alternatives
    3. Deploy strategies
    4. Measure, benchmark, review and adjust
  2. Examining strategic initiatives includes consideration of which of the following questions?
    1. Are adopted tactics still sufficient?
    2. Is performance keeping pace with the industry?
    3. Is the strategy widely acclaimed in industry journals?
    4. All of the above are strategic questions to be evaluated
  3. Which of the following is not a component of a SWOT analysis?
    1. Strengths
    2. Weaknesses
    3. Observations
    4. Threats
  4. Competitor analysis includes which of the following?
    1. Who the competitor employs
    2. How the competitor uses trade journals to find strategies
    3. Competitor logos and colors
    4. Cost structure, culture, and past strategies
  5. Market differentiation for hospitals entails:
    1. Having more product lines than competitors
    2. Maintaining equivalent performance to competitors
    3. Identifying a unique competitive position
    4. None of the above are differentiators
  6. Breakeven analysis includes:
    1. Fixed costs
    2. Variable costs
    3. Price per unit
    4. All of the above are elements of breakeven analysis
  7. Describe some benefits of a planning process for healthcare organizations.
  8. Describe they four key phases of the planning process.

Document Information

Document Type:
DOCX
Chapter Number:
5
Created Date:
Aug 21, 2025
Chapter Name:
Chapter 5 Operational Planning And Analysis
Author:
James R. Langabeer

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