Managing Labor Relations and Collective Bargaining – Test Bank Ch9 6th

View Product website:

https://selldocx.com/docx/managing-labor-relations-and-collective-bargaining-test-bank-ch9-6th-1240

A Framework for Human Resource Management, 6e (Dessler)

Chapter 9 Managing Labor Relations and Collective Bargaining

1) About ________% of people working in the United States belong to unions.

A) 5

B) 12

C) 20

D) 45

Diff: 1 Page Ref: 263

Objective: Chapter objective 1

2) The decision to unionize may be based on ________.

A) fear of job loss

B) arbitrary management actions

C) increasing workload

D) all of the above

Diff: 1 Page Ref: 263

Objective: Chapter objective 1

3) The closed shop form of union security means that the ________.

A) company can hire nonunion people, but they must then join the union

B) company can hire only union members

C) employees who do not belong to the union must still pay dues

D) employees can decide whether to join the union and only those who join pay dues

Diff: 2 Page Ref: 264

Objective: Chapter objective 1

4) The ________ form of union security means that the company can hire only union members.

A) closed shop

B) union shop

C) agency shop

D) maintenance of agreement

Diff: 1 Page Ref: 264

Objective: Chapter objective 1

5) The union shop form of union security means that the ________.

A) company can hire nonunion people, but they must then join the union

B) company can hire only union members

C) employees who do not belong to the union must still pay dues

D) employees can decide whether to join the union and only those who join pay dues

Diff: 2 Page Ref: 264

Objective: Chapter objective 1

6) The ________ form of union security means that the company can hire nonunion people but those people must join the union within a prescribed period of time.

A) closed shop

B) union shop

C) agency shop

D) open shop

Diff: 1 Page Ref: 264

Objective: Chapter objective 1

7) The agency shop form of union security means that the ________.

A) company can hire nonunion people, but they must then join the union

B) company can hire only union members

C) employees who do not belong to the union must still pay dues

D) employees can decide whether to join the union and only those who join pay dues

Diff: 2 Page Ref: 264

Objective: Chapter objective 1

8) The ________ form of union security means that the employees who do not belong to the union still must pay union dues because the union's efforts benefit them all.

A) closed shop

B) union shop

C) agency shop

D) open shop

Diff: 1 Page Ref: 264

Objective: Chapter objective 1

9) The ________ form of union security means that it is up to the workers whether or not they join the union and only those who join must pay dues.

A) closed shop

B) union shop

C) agency shop

D) maintenance of membership

Diff: 3 Page Ref: 264

Skill: AACSB: Analytical Skills

Objective: Chapter objective 1

10) The ________ form of union security means that union members have preference in hiring, but the employer can hire non-union members.

A) closed shop

B) union shop

C) agency shop

D) preferential shop

Diff: 2 Page Ref: 264

Objective: Chapter objective 1

11) The term ________ describes statutory or constitutional provisions banning the requirement of union membership as a condition of employment.

A) termination at will

B) right to work

C) open shop

D) free labor

Diff: 1 Page Ref: 264

Objective: Chapter objective 1

12) Right to work laws inhibit union formation by ________.

A) outlawing unions in right to work states

B) prohibiting any form of union security

C) leaving the question of union affiliation up to each company

D) leaving the question of union security up to each company

Diff: 2 Page Ref: 264

Objective: Chapter objective 1

13) In which human resource activity does a typical labor agreement give the union a role?

A) recruitment

B) selection

C) dismissal

D) all of the above

Diff: 2 Page Ref: 264

Objective: Chapter objective 1

14) The AFL-CIO is a ________.

A) voluntary federation of about 100 national and international labor unions made up of more than 60,000 local unions

B) local union for automobile workers in Detroit, Michigan

C) federation of companies who fight unionization of their plants and facilities

D) regional form of the National Labor Relations Board

Diff: 3 Page Ref: 265

Objective: Chapter objective 1

15) The ________ guaranteed each employee the right to bargain collectively free from interference, restraint, or coercion.

A) National Labor Relations Act

B) Norris-LaGuardia Act

C) National Labor Relations Board

D) Taft-Hartley Act

Diff: 2 Page Ref: 265

Objective: Chapter objective 2

16) A contract that allows management to require nonunion membership as a condition for employment is called a ________ contract.

A) yellow dog

B) scaredy cat

C) yellow chicken

D) black dog

Diff: 1 Page Ref: 265

Objective: Chapter objective 2

17) Prior to 1930, employers attempted to limit the influence of unions using all of the following methods except

A) spies

B) collective bargaining

C) firing union agitator

D) blacklisting union members

Diff: 3 Page Ref: 265

Objective: Chapter objective 2

18) The ________ banned certain unfair labor practices and provided for majority rule by secret-ballot elections to determine whether a firm's employees would unionize.

A) National Labor Relations Act

B) Norris-LaGuardia Act

C) AFL-CIO

D) Taft-Hartley Act

Diff: 2 Page Ref: 265

Objective: Chapter objective 2

19) The ________ was established by the Wagner Act to enforce its provisions.

A) National Labor Relations Committee

B) Norris-LaGuardia Group

C) National Labor Relations Board

D) Knights of Labor

Diff: 1 Page Ref: 265

Objective: Chapter objective 2

20) The Norris-LaGuardia Act ________.

A) guaranteed each employee the right to bargain collectively free from interference, restraint, or coercion

B) made yellow dog contracts unenforceable

C) banned unions from restraining or coercing employees from exercising their guaranteed bargaining rights

D) both A and B

Diff: 2 Page Ref: 265

Objective: Chapter objective 2

21) The Wagner Act ________.

A) guaranteed each employee the right to bargain collectively free from interference, restraint, or coercion

B) made yellow dog contracts unenforceable

C) provided for secret-ballot elections for determining whether a firm's employees would unionize

D) banned unions from restraining or coercing employees from exercising their guaranteed bargaining rights

Diff: 2 Page Ref: 265

Objective: Chapter objective 2

22) The National Labor Relations Act was also known as the ________.

A) Taft-Hartley Act

B) Gompers Act

C) Wagner Act

D) Landrum-Griffin Act

Diff: 1 Page Ref: 265

Objective: Chapter objective 2

23) Which of the following was not named an unfair labor practice by the Wagner Act?

A) bribing employees

B) yellow dog contracts

C) company spy systems

D) moving businesses to avoid unionization

Diff: 3 Page Ref: 266

Objective: Chapter objective 2

24) In what year was the Wagner Act passed?

A) 1886

B) 1932

C) 1935

D) 1947

Diff: 1 Page Ref: 266

Objective: Chapter objective 2

25) The Taft-Hartley Act limited unions in all of the following ways except

A) prohibiting unfair labor practices

B) establishing the National Labor Review board

C) enumerating the rights of employees as union members

D) enumerating the rights of employers

Diff: 3 Page Ref: 266

Objective: Chapter objective 2

26) Which law gave employers the right to express their views concerning union organization?

A) Norris-LaGuardia Act

B) Taft-Hartley Act

C) Gompers Act

D) Landrum-Griffin Act

Diff: 2 Page Ref: 266

Objective: Chapter objective 2

27) Which law sought to protect union members from possible wrongdoing on the part of their unions?

A) Norris-LaGuardia Act

B) Taft-Hartley Act

C) Wagner Act

D) Landrum-Griffin Act

Diff: 1 Page Ref: 268

Objective: Chapter objective 2

28) According to the Landrum-Griffin Act, national and international unions must elect officers at least once every ________ years.

A) two

B) four

C) five

D) ten

Diff: 1 Page Ref: 269

Objective: Chapter objective 2

29) What is the first step in a union drive and election that seeks to be recognized as an employee representative?

A) obtaining authorization cards

B) making initial contact

C) holding a hearing

D) holding an election

Diff: 2 Page Ref: 269

Objective: Chapter objective 3

30) ________ is an organizing tactic by which full time undercover union organizers are hired unknowingly by employers in order to sway union elections.

A) Union salting

B) Featherbedding

C) Espionage

D) Infiltration

Diff: 2 Page Ref: 270

Objective: Chapter objective 3

31) In which step of a union drive does the union seek employee signatures to cards that state the employee has applied to join the union?

A) first

B) second

C) third

D) fifth

Diff: 1 Page Ref: 270

Objective: Chapter objective 3

32) How many steps does a drive to unionize a company have?

A) 5

B) 4

C) 3

D) 6

Diff: 1 Page Ref: 270

Objective: Chapter objective 3

33) What is the first step in the union drive and election?

A) initial contact

B) signing authorization cards

C) the hearing

D) the campaign

Diff: 1 Page Ref: 270

Objective: Chapter objective 3

34) What is the third step in the union drive and election?

A) initial contact

B) signing authorization cards

C) the hearing

D) the campaign

Diff: 1 Page Ref: 270

Objective: Chapter objective 3

35) What is the fourth step in the union drive and election?

A) initial contact

B) signing authorization cards

C) the hearing

D) the campaign

Diff: 1 Page Ref: 270

Objective: Chapter objective 3

36) What is the second step in the union drive and election?

A) initial contact

B) signing authorization cards

C) the hearing

D) the campaign

Diff: 1 Page Ref: 270

Objective: Chapter objective 3

37) What is the fifth step in the union drive and election?

A) the election

B) signing authorization cards

C) the hearing

D) the campaign

Diff: 1 Page Ref: 270

Objective: Chapter objective 3

38) What percentage of eligible employees in a bargaining unit must sign authorization cards in order for the union to petition the NLRB for an election?

A) 10

B) 20

C) 30

D) 50

Diff: 2 Page Ref: 270

Objective: Chapter objective 3

39) The typical union authorization card does all of the following except

A) lets the union seek a representation election

B) states that the employee has applied for membership

C) states that the employee will be subject to union rules and by-laws

D) authorization cards do all of the above

Diff: 2 Page Ref: 270-271

Objective: Chapter objective 3

40) A supervisor cannot do which of the following during a unionization drive?

A) threaten

B) interrogate

C) promise pay increases or special favors

D) all of the above

Diff: 2 Page Ref: 273

Objective: Chapter objective 3

41) The ________ is the group of employees the union will be authorized to represent.

A) bargaining unit

B) collective unit

C) unit

D) unitary principle

Diff: 2 Page Ref: 272

Objective: Chapter objective 3

42) Which of the following the supervisor can do during a unionization drive?

A) presents facts to employees

B) give opinions about whether unions will hurt

C) share personal experiences he or she had with a union

D) all of the above

Diff: 2 Page Ref: 273

Objective: Chapter objective 3

43) The union becomes the employees' representative if it wins the election and winning means getting ________.

A) a majority of votes cast

B) a majority of the total workers in the bargaining unit

C) 30% of the employees to sign authorization cards

D) a majority of votes cast and a majority of electoral votes

Diff: 2 Page Ref: 275

Objective: Chapter objective 3

44) ________ is the process of legally terminating a union's right to represent employees.

A) Union salting

B) Featherbedding

C) Certification

D) Decertification

Diff: 1 Page Ref: 275

Objective: Chapter objective 3

45) Which of the following is not a violation of the requirement for good faith bargaining stipulated in the National Labor Relations Act?

A) surface bargaining

B) willingness to compromise

C) dilatory tactics

D) bypassing the union representative

Diff: 2 Page Ref: 276

Objective: Chapter objective 4

46) Which of the following is one of the categories set out by labor law as subject to bargaining?

A) legal bargaining items

B) permissible bargaining items

C) non-mandatory bargaining items

D) benefits-related bargaining items

Diff: 2 Page Ref: 277

Objective: Chapter objective 4

47) Permissible bargaining items are ________.

A) a part of negotiations through joint agreement of both management and union

B) forbidden by law

C) items which must be negotiated according to law

D) all of the above

Diff: 2 Page Ref: 277

Objective: Chapter objective 4

48) All of the following are examples of mandatory bargaining items except

A) wages

B) hours

C) severance pay

D) pension benefits of retired employees

Diff: 3 Page Ref: 277

Objective: Chapter objective 4

49) All of the following are examples of permissible bargaining items except

A) indemnity bonds

B) use of union label

C) overtime pay

D) cafeteria prices

Diff: 3 Page Ref: 277

Objective: Chapter objective 4

50) Illegal bargaining items are ________.

A) a part of negotiations through joint agreement of both management and union

B) forbidden by law

C) items which must be negotiated according to law

D) all of the above

Diff: 2 Page Ref: 277

Objective: Chapter objective 4

51) Mandatory bargaining items are ________.

A) a part of negotiations through joint agreement of both management and union

B) forbidden by law

C) items which must be negotiated according to law

D) all of the above

Diff: 2 Page Ref: 277

Objective: Chapter objective 4

52) In collective bargaining, a(n) ________ occurs when the parties are not able to move forward toward settlement.

A) impasse

B) agreement

C) arbitration

D) association

Diff: 1 Page Ref: 278

Skill: AACSB: Communication

Objective: Chapter objective 4

53) Negotiators use all of the following types of third-party interventions to overcome an impasse except

A) binding arbitration

B) nonbinding arbitration

C) mediation

D) picketing

Diff: 2 Page Ref: 279

Skill: AACSB: Communication

Objective: Chapter objective 4

54) Which third-party intervention uses a neutral third party to assist the principals in reaching agreement?

A) fact finding

B) mediation

C) binding arbitration

D) non-binding arbitration

Diff: 2 Page Ref: 279

Skill: AACSB: Communication

Objective: Chapter objective 4

55) Mediation to ________ is used by negotiators to end an impasse.

A) assist the principals in reaching an agreement

B) study the issue in a dispute

C) determine and dictate the settlement terms

D) interpret existing contract terms

Diff: 2 Page Ref: 279

Skill: AACSB: Communication

Objective: Chapter objective 4

56) All of the following are negotiating guidelines except

A) set clear objectives

B) respect the importance of face saving for the other party

C) build a reputation for being fair but firm

D) never give in to any demands

Diff: 2 Page Ref: 278

Objective: Chapter objective 4

57) Which intervention method listed below is the most definitive of all third-party interventions?

A) fact finding

B) mediation

C) binding arbitration

D) interest arbitration

Diff: 2 Page Ref: 279

Objective: Chapter objective 4

58) Fact finding seeks to end an impasse by ________.

A) assisting the principals in reaching an agreement

B) studying the issue in a dispute and making a public recommendation

C) interpreting existing contract terms

D) communicating assessments of the likelihood of a strike

Diff: 2 Page Ref: 279

Objective: Chapter objective 4

59) Which third-party intervention is commonly used in national emergency disputes?

A) fact finding

B) mediation

C) binding arbitration

D) non-binding arbitration

Diff: 2 Page Ref: 279

Objective: Chapter objective 4

60) Arbitration means ending an impasse by ________.

A) assisting the principals in reaching an agreement

B) studying the issue in a dispute

C) making a public recommendation

D) giving a third-party the power to determine and dictate the settlement terms

Diff: 2 Page Ref: 279

Objective: Chapter objective 4

61) Which form of arbitration means that both parties are committed to accepting the arbitrator's decision?

A) interest arbitration

B) binding arbitration

C) nonbinding arbitration

D) compulsory arbitration

Diff: 1 Page Ref: 279

Objective: Chapter objective 4

62) A(n) ________ strike results from a failure to agree on the terms of a contract.

A) unfair labor practice

B) wildcat

C) sympathy

D) economic

Diff: 1 Page Ref: 280

Objective: Chapter objective 4

63) The United Auto Workers went on strike support the employees of the Detroit News, Detroit Free Press, and USA Today. This is an example of a(n) ________ strike.

A) unfair labor practice

B) wildcat

C) sympathy

D) yellow dog

Diff: 1 Page Ref: 280

Skill: AACSB: Analytical Skills

Objective: Chapter objective 4

64) Which type of strike is unauthorized and occurs during the term of a contract?

A) unfair labor practice

B) wildcat

C) sympathy

D) economic

Diff: 2 Page Ref: 280

Objective: Chapter objective 4

65) When employees picket their employer by carrying signs near the employer's place of business they seek to ________.

A) encourage other employees to strike

B) inform the public of the labor dispute

C) arbitrate the positions of the union and management

D) all of the above

Diff: 2 Page Ref: 280

Objective: Chapter objective 4

66) Employers dealing with an unfair labor practice strike can use all of the following responses except

A) shut down the affected area until the strike ends

B) contract out work to other operations

C) continue operations with supervisors filling in

D) hire permanent replacement workers

Diff: 3 Page Ref: 280

Objective: Chapter objective 4

67) Under which scenario must an employer rehire strikers who wish to be reinstated?

A) following economic strikes if the negotiations were resolved

B) following sympathy strikes

C) following unfair labor practice strikes

D) following wildcat strikes when the contract is still in place

Diff: 3 Page Ref: 280

Objective: Chapter objective 4

68) Employees who go on strike risk losing their jobs permanently in all of the following situations except

A) economic strikes

B) wildcat strikes

C) sympathy strikes

D) unfair labor practice strikes

Diff: 3 Page Ref: 280

Objective: Chapter objective 4

69) Union tactics designed to impede or disrupt production by encouraging employees to slow the pace of work, refuse to work overtime, and participate in sick-outs are called ________.

A) espionage

B) inside games

C) lockouts

D) strikes

Diff: 2 Page Ref: 280

Objective: Chapter objective 4

70) A(n) ________ procedure provides an orderly system for both employer and union to determine whether some action violated the contract and allows both parties to interpret and give meaning to various clauses.

A) negotiation

B) collective bargaining

C) intervention

D) grievance

Diff: 2 Page Ref: 282

Objective: Chapter objective 4

71) Which of the ways below describe how unions are changing?

A) unions are trying to mobilize minorities

B) unions are trying class action suits

C) unions are coordinating their activities

D) all of the above

Diff: 2 Page Ref: 284-286

Objective: Chapter objective 5

72) Union membership in other countries is declining.

Diff: 2 Page Ref: 263

Objective: Chapter objective 1

73) Unions are only appropriate for blue-collar workers.

Diff: 2 Page Ref: 263

Objective: Chapter objective 1

74) All states give unions the right to require union membership as a condition of employment.

Diff: 2 Page Ref: 264

Objective: Chapter objective 1

75) Right to work is a term used to describe state statutory or constitutional provisions banning the requirement of union membership as a condition of employment.

Diff: 1 Page Ref: 264

Objective: Chapter objective 1

76) Pay is always the issue as to why people unionize.

Diff: 2 Page Ref: 263

Objective: Chapter objective 1

77) Unions are always bad for employers.

Diff: 2 Page Ref: 263

Objective: Chapter objective 1

78) In a drive to certify a union all five steps must be completed.

Diff: 3 Page Ref: 269

Skill: AACSB: Analytical Skills

Objective: Chapter objective 3

79) Arbitration may not always be as impartial as thought.

Diff: 2 Page Ref: 279

Skill: AACSB: Ethical Reasoning

Objective: Chapter objective 4

80) Right to work laws outlaw unions and union membership.

Diff: 2 Page Ref: 264

Objective: Chapter objective 1

81) Most unionized workers belong to unions affiliated with the AFL-CIO.

Diff: 1 Page Ref: 265

Objective: Chapter objective 1

82) The Taft-Hartley Act amended the National Labor Relations Act by limiting unions in four ways.

Diff: 2 Page Ref: 266

Objective: Chapter objective 2

83) The Landrum-Griffin Act made it lawful for employers to pay their own employees entice them not to join the union.

Diff: 2 Page Ref: 268

Objective: Chapter objective 2

84) It is legal for union organizers to solicit employees for membership as long as the effort does not endanger the performance or safety of the employees.

Diff: 2 Page Ref: 270

Objective: Chapter objective 3

85) It is acceptable for an employer to refuse to hire a union member because as members of the union they might be union salts even if he or she is qualified for the position.

Diff: 3 Page Ref: 268

Objective: Chapter objective 3

86) Most companies do contest the union's right to represent their employees despite the authorization cards collected by the union.

Diff: 1 Page Ref: 270

Objective: Chapter objective 3

87) The union wins the election if a majority of the total workers in a bargaining unit vote for it.

Diff: 3 Page Ref: 275

Objective: Chapter objective 3

88) Decertification campaigns to end union representation are in principle very similar to the initial certification campaign that brought the union into power.

Diff: 2 Page Ref: 275

Objective: Chapter objective 3

89) Ignoring bargaining items is a good strategy for negotiating with labor unions while staying within the limits of good faith bargaining.

Diff: 2 Page Ref: 276

Objective: Chapter objective 4

90) One party can obligate the other party to negotiate over permissible items if the employees agree to it.

Diff: 3 Page Ref: 277

Objective: Chapter objective 4

91) Mediation guarantees a solution to any impasse that may occur during collective bargaining negotiations.

Diff: 2 Page Ref: 278

Objective: Chapter objective 4

92) Employers can replace strikers permanently unless the strike is based on unfair labor practices.

Diff: 3 Page Ref: 280

Objective: Chapter objective 4

93) Lockouts are generally viewed by the NLRB as a fair labor practice.

Diff: 2 Page Ref: 280

Objective: Chapter objective 4

94) What is the meaning of union security and what are the five types of union security possible? Explain each type.

Diff: 2 Page Ref: 264

Skill: AACSB: Communication

Objective: Chapter objective 1

95) Identify the five labor practices used by employers that the Wagner Act deemed unfair and considered "statutory wrongs."

• It is unfair for employers to interface with, restrain, or coerce employees in exercising their legally sanctioned right of self-organization.

• It is unfair practice for company representatives to dominate or interfere with either the formation or the administration of labor unions. This includes the use of bribing employees, using company spies, moving a business to avoid unionization, and blacklisting union sympathizers.

• Employers are prohibited from discriminating in any way against employees for their legal union activities.

• Employers are forbidden to discharge or discriminate against employees simply because the latter file unfair practice charges against the company.

• It is an unfair labor practice for employers to refuse to bargain collectively with their employees' duly chosen representatives.

Diff: 3 Page Ref: 266

Skill: AACSB: Communication

Objective: Chapter objective 2

96) List and describe the five steps involved in planning a union drive and election.

Once the union collects the authorization cards, it enters the third stage. In this stage, three things can occur. First, the employer may choose not to contest union recognition and the parties need no hearing. A special consent election is held. Second, the employer may choose to recognize the union's right to an election and the parties can immediately stipulate an election. Third, the employer may choose to contest the union's right and insist on a hearing to determine those issues. If a hearing is held and the results of the hearing are favorable for the union, the NLRB will order holding an election. In the fourth stage, a campaign will be held for the respective employer and union to appeal to employees for their votes. The election is held within 30-60 days after the NLRB issues its Decision and Direction of Election. The election is by secret ballot. The union wins if it gets a majority of the votes cast.

Diff: 2 Page Ref: 269-275

Skill: AACSB: Communication

Objective: Chapter objective 3

97) What does the typical union authorization card do?

Diff: 2 Page Ref: 270

Skill: AACSB: Communication

Objective: Chapter objective 3

98) In the case of an impasse during the collective bargaining negotiations, what can be done to overcome the impasse? Define each form of intervention.

Diff: 2 Page Ref: 279

Skill: AACSB: Communication

Objective: Chapter objective 4

99) List and define the four main types of strikes.

Diff: 1 Page Ref: 280

Objective: Chapter objective 4

100) Name 5 sections covered by a typical contract agreement.

Diff: 2 Page Ref: 210

Objective: Chapter objective 4