Chapter 10 Protecting Safety and Health – Test Bank | 6th Edition

View Product website:

https://selldocx.com/docx/chapter-10-protecting-safety-and-health-test-bank-6th-edition-1241

A Framework for Human Resource Management, 6e (Dessler)

Chapter 10 Protecting Safety and Health

1) Each year there are roughly ________ cases of workplace accidents per 100 full-time workers in the United States.

A) 1

B) 3

C) 4

D) 9

Diff: 1 Page Ref: 292

Objective: Chapter objective 1

2) The basic purpose of the Occupational Safety and Health Administration is to ________.

A) administer the act and to set and enforce the safety and health standards that apply to almost all workers in the U.S.

B) assure every person safe and healthful working conditions and to preserve human resources

C) provide safe and healthful working conditions to self-employed persons

D) to prevent the occurrence of occupational illnesses among all employees

Diff: 2 Page Ref: 292

Skill: AACSB: Reflective Thinking

Objective: Chapter objective 1

3) The basic purpose of the Occupational Safety and Health Act is to ________.

A) administer the act and to set and enforce the safety and health standards that apply to almost all workers in the U.S.

B) assure every person safe and healthful working conditions and to preserve human resources

C) provide safe and healthful working conditions to self-employed persons

D) to prevent the occurrence of occupational illnesses among public employees

Diff: 2 Page Ref: 292

Skill: AACSB: Reflective Thinking

Objective: Chapter objective 1

4) All of the following types of organizations are covered by the Occupational Safety and Health Act except

A) federal agencies

B) hospitals

C) schools

D) self-employed persons

Diff: 2 Page Ref: 292

Objective: Chapter objective 1

5) Which department enforces the standards set out in the Occupational Safety and Health Act?

A) Department of Health Services

B) Department of Labor

C) Department of Financial Services

D) Economic Development Department

Diff: 1 Page Ref: 292

Objective: Chapter objective 1

6) Under OSHA, employers with ________ or more employees musts maintain records of and report occupational injuries and occupational illnesses.

A) 5

B) 11

C) 25

D) 100

Diff: 2 Page Ref: 292

Objective: Chapter objective 1

7) What term is used to describe any abnormal condition or disorder caused by exposure to environmental factors associated with employment?

A) occupational injury

B) workers' compensation

C) chronic illness

D) occupational illness

Diff: 1 Page Ref: 292

Objective: Chapter objective 1

8) Which of the following would be considered OSHA's top priority for inspection?

A) investigating the occurrence of a fatality

B) inspecting a cite where there is an imminent danger situations

C) conducting random inspections and reinspections

D) investigating employee complaints of alleged violations

Diff: 2 Page Ref: 294

Objective: Chapter objective 1

9) Which of the following would be considered OSHA's lowest priority for inspection?

A) investigating the occurrence of a fatality

B) inspecting a cite where there is an imminent danger situations

C) conducting random inspections and reinspections

D) conducting a special-emphasis inspection aimed at a high-hazard industry

Diff: 2 Page Ref: 294

Objective: Chapter objective 1

10) When a complaint indicates the possibility of imminent danger, OSHA conducts an inspection within ________.

A) 5 hours

B) 24 hours

C) 3 days

D) 5 days

Diff: 2 Page Ref: 294

Objective: Chapter objective 1

11) Penalties imposed by OSHA generally range from $5000 to ________ but can go higher in some cases.

A) $20,000

B) $35,000

C) $50,000

D) $70,000

Diff: 2 Page Ref: 294

Objective: Chapter objective 1

12) Which of the following should you do when you have an OSHA inspection?

A) accompany the inspector and take detailed notes

B) establish the focus and scope of the planned inspection

C) refer the inspector to your OSHA coordinator

D) all of the above

Diff: 2 Page Ref: 325

Objective: Chapter objective 1

13) All of the following are basic causes of workplace accidents except

A) chance occurrences

B) unsafe conditions

C) unsafe behavior by employees

D) weather-related accidents

Diff: 1 Page Ref: 298

Objective: Chapter objective 2

14) Improperly guarded equipment, defective equipment, hazardous procedures, and improper ventilation are all examples of ________.

A) chance occurrences

B) unsafe conditions

C) unsafe behavior by employees

D) weather-related accidents

Diff: 1 Page Ref: 298

Objective: Chapter objective 2

15) Which of the following factors contributes to accidents at work?

A) unsafe conditions

B) the job itself

C) the work schedule

D) all of the above

Diff: 1 Page Ref: 298

Objective: Chapter objective 2

16) Which of the following is not a basis for reducing and preventing accidents at work?

A) reducing unsafe conditions

B) reducing unsafe acts

C) training employees

D) hiring non-accident prone workers

Diff: 2 Page Ref: 301

Objective: Chapter objective 2

17) Unsafe acts can be reduced through all of the following methods except

A) job rotation

B) screening

C) training

D) incentive programs

Diff: 2 Page Ref: 301

Objective: Chapter objective 2

18) When managers identify a trait associated with work-place accidents and then use this trait as part of the selection process for new hires, they are using ________ to reduce unsafe acts.

A) job rotation

B) screening

C) training

D) incentive programs

Diff: 2 Page Ref: 302

Objective: Chapter objective 2

19) When managers reduce unsafe acts through selection, it means that they ________.

A) identify a trait associated with work-place accidents and then screen candidates on this trait

B) rotate employees through different positions

C) offer incentives to employee teams with low accident rates

D) respond to employee suggestions to improve possible problem areas

Diff: 1 Page Ref: 302

Objective: Chapter objective 2

20) A safety oriented culture exhibits ________.

A) teamwork involving safety

B) communication and collaboration on safety matters

C) assignment of critical functions to specific individuals

D) all of the above

Diff: 1 Page Ref: 304

Objective: Chapter objective 2

21) Which of the following is a type of workplace exposure hazard?

A) chemicals

B) excessive noise

C) temperature extremes

D) all of the above

Diff: 1 Page Ref: 306

Objective: Chapter objective 4

22) Which of the following may require respirators?

A) lead-based paint

B) asbestos

C) radon

D) mold

Diff: 2 Page Ref: 307

Objective: Chapter objective 4

23) Alcoholism among employees results in a(n) ________.

A) increase in on-the-job accidents

B) increase in job satisfaction

C) increase in on-the-job absenteeism

D) decrease in off-the-job accident rate

Diff: 2 Page Ref: 307

Objective: Chapter objective 4

24) Which of the following is one of the earliest indicators of possible alcoholism in an employee?

A) domestic problems

B) avoidance of fellow employees

C) lying

D) tardiness

Diff: 2 Page Ref: 307

Objective: Chapter objective 4

25) A drug-free workplace program includes how many components?

A) 5

B) 3

C) 6

D) 4

Diff: 2 Page Ref: 307

Objective: Chapter objective 4

26) All of the following are components of a drug-free workplace program except

A) a drug-free workplace policy

B) supervisor training

C) employee education

D) all of the above

Diff: 2 Page Ref: 307

Objective: Chapter objective 4

27) All of the following are symptoms of employees in the advanced stage of alcoholism except

A) drinking on the job

B) blackouts and frequent forgetfulness

C) resignation

D) violent outbursts

Diff: 3 Page Ref: 308

Objective: Chapter objective 4

28) All of the following are symptoms of employees in the middle stage of alcoholism except

A) frequent absences

B) anxiety

C) untrue statements

D) mood swings

Diff: 2 Page Ref: 308

Objective: Chapter objective 4

29) Missed deadlines is a possible alcoholism performance issue in which stage of alcoholism?

A) advanced

B) middle

C) early

D) lingering

Diff: 2 Page Ref: 308

Objective: Chapter objective 4

30) Warnings from boss is a possible alcoholism performance issue in which stage of alcoholism?

A) advanced

B) middle

C) early

D) lingering

Diff: 2 Page Ref: 308

Objective: Chapter objective 4

31) Noticeably reduced performance is a possible alcoholism performance issue in which stage of alcoholism?

A) advanced

B) middle

C) early

D) lingering

Diff: 2 Page Ref: 308

Objective: Chapter objective 4

32) Basically incompetent performance is a possible alcoholism performance issue in which stage of alcoholism?

A) advanced

B) middle

C) early

D) lingering

Diff: 2 Page Ref: 308

Objective: Chapter objective 4

33) Accidents is a possible alcoholism performance issue in which stage of alcoholism?

A) advanced

B) middle

C) early

D) lingering

Diff: 2 Page Ref: 308

Objective: Chapter objective 4

34) Reduced job efficiency is a possible alcoholism performance issue in which stage of alcoholism?

A) advanced

B) middle

C) early

D) lingering

Diff: 2 Page Ref: 308

Objective: Chapter objective 4

35) Which of the following is a personal factor that can influence perceptions of stress?

A) work schedule

B) pace of work

C) workaholic personality

D) noise

Diff: 2 Page Ref: 309

Objective: Chapter objective 4

36) Which of the following is an external factor that can lead to job stress?

A) workaholic personality

B) pessimism

C) locus of control

D) job security

Diff: 2 Page Ref: 309

Objective: Chapter objective 4

37) Which of the following is a possible consequence suffered by an employee faced with serious levels of job stress?

A) increased occurrence of headaches and other physical symptoms

B) increased absenteeism

C) increased grievances

D) increased health care costs

Diff: 3 Page Ref: 309

Objective: Chapter objective 4

38) Which of the following is not a consequence suffered by an employer when employees experience high levels of job stress?

A) increased occurrence of headaches and other physical symptoms

B) increased absenteeism

C) increased grievances

D) increased health care costs

Diff: 3 Page Ref: 309

Objective: Chapter objective 4

39) Employees who wish to lower their job stress should follow all of the following suggestions except

A) build a supportive relationship with the supervisor

B) put off dealing with distasteful problems

C) request realistic deadlines for important projects

D) find time each day to relax

Diff: 3 Page Ref: 309

Objective: Chapter objective 4

40) Research estimates that the cost of health care is nearly ________ higher for high-stress workers then for workers with less stress.

A) 10%

B) 25%

C) 50%

D) 100%

Diff: 2 Page Ref: 309

Objective: Chapter objective 4

41) ________ is defined as the total depletion of physical and mental resources caused by excessive striving to reach an unrealistic work-related goal.

A) Depression

B) Job stress

C) An anxiety attack

D) Burnout

Diff: 1 Page Ref: 310

Objective: Chapter objective 4

42) Burnout occurs in employees with high-stress at work ________.

A) spontaneously

B) immediately

C) gradually over time

D) never for those employees who are not burnout-prone

Diff: 1 Page Ref: 310

Objective: Chapter objective 4

43) Which of the following is not a symptom of burnout?

A) displeasure

B) irritability

C) entrapment

D) resentment

Diff: 1 Page Ref: 310

Objective: Chapter objective 4

44) Burnout can be reduced by ________.

A) hiring more employees

B) removing the stressors that caused it initially

C) thinking about your work

D) both B and C

Diff: 2 Page Ref: 310

Skill: AACSB: Analytical Skills

Objective: Chapter objective 4

45) Warning signs like sad moods, irritability, and loss of appetite are symptoms of ________.

A) alcoholism

B) depression

C) stress

D) none of the above

Diff: 2 Page Ref: 310

Objective: Chapter objective 4

46) Which of the following workplace concerns creates costs to the employer from higher health insurance, higher fire insurance, increased absenteeism, and reduced productivity?

A) smoking

B) alcoholism

C) drug use

D) AIDS

Diff: 2 Page Ref: 311

Objective: Chapter objective 4

47) All of the following is true of smoking employees except

A) smokers are less healthy than non-smokers

B) smokers are absent more than non-smokers

C) smokers make less disability claims than non-smokers

D) smoker make more expensive health claims than non-smokers

Diff: 3 Page Ref: 311

Skill: AACSB: Analytical Skills

Objective: Chapter objective 4

48) Which of the following groups can employers legally discriminate against?

A) women

B) men over 50

C) smokers

D) people with AIDS

Diff: 3 Page Ref: 311

Objective: Chapter objective 4

49) All of the following are recommendations regarding computer monitor health problems except

A) employees should take a 3-5 minute break every 20-40 minutes and use time for other tasks

B) reduce glare

C) give a preplacement vision exam to ensure properly corrected vision

D) all of the above

Diff: 3 Page Ref: 311

Objective: Chapter objective 4

50) Most workplace violence by employees were ________.

A) predictable

B) avoidable

C) homicides

D) both A and B

Diff: 1 Page Ref: 312

Objective: Chapter objective 4

51) Abusive behavior, threats and intimidation are signs of ________.

A) depression

B) bullying

C) stress

D) impending disaster

Diff: 2 Page Ref: 312

Objective: Chapter objective 4

52) Which of the following safety concerns only became a top priority of employers following the terrorist attacks of September 11, 2001?

A) workplace violence

B) physical security

C) employee selection and screening

D) internet security

Diff: 3 Page Ref: 314

Skill: AACSB: Analytical Skills

Objective: Chapter objective 4

53) Of all females who were murdered at work what percentage were killed by someone who was known to the victim?

A) 25

B) 75

C) 35

D) 45

Diff: 3 Page Ref: 314

Skill: AACSB: Analytical Skills

Objective: Chapter objective 4

54) ________ means taking advantage of a facility's natural or architectural features in order to minimize security problems.

A) Mechanical security

B) Organizational security

C) Natural security

D) Architectural security

Diff: 1 Page Ref: 315

Objective: Chapter objective 4

55) Common clues for identifying potentially violent employees include ________.

A) an act of violence off the job

B) sexually aggressive behavior

C) chronic complaining and the raising of frequent, unreasonable grievances

D) all of the above

Diff: 1 Page Ref: 313

Objective: Chapter objective 4

56) Which of the following is not a step an employer can take to protect itself from terror attacks?

A) check mail carefully

B) prepare evacuation plans

C) identify ahead of time a lean "crisis organization"

D) all of the above

Diff: 1 Page Ref: 314

Objective: Chapter objective 4

57) Many mail rooms now use special scanners to check the safety of incoming mail. This is an example of using ________ to minimize security problems.

A) mechanical security

B) organizational security

C) natural security

D) pre-existing security

Diff: 1 Page Ref: 315

Skill: AACSB: Use of IT

Objective: Chapter objective 4

58) OSHA's standards are vague which has made them difficult to enforce.

Diff: 1 Page Ref: 292

Objective: Chapter objective 1

59) An occupational illness is any abnormal condition or disorder caused by exposure to environmental factors associated with employment.

Diff: 1 Page Ref: 292

Objective: Chapter objective 1

60) Even if the employee was treated easily with first aid, employers must report the occupational injury.

Diff: 3 Page Ref: 292

Objective: Chapter objective 1

61) Investigating employee complaints of alleged violation standards is considered third in OSHA's priority list.

Diff: 2 Page Ref: 294

Objective: Chapter objective 1

62) Employees can only learn of OSHA inspection report results by requesting the information in writing.

Diff: 2 Page Ref: 295

Objective: Chapter objective 1

63) People who are accident prone will have more accidents no matter what the situation.

Diff: 3 Page Ref: 300

Objective: Chapter objective 2

64) Safety training should be bilingual in situations where employees speak English as a second language or are not fluent in English.

Diff: 2 Page Ref: 303

Skill: AACSB: Communication

Objective: Chapter objective 3

65) Safety posters may increase safe behavior at work by more than 20%.

Diff: 2 Page Ref: 302

Skill: AACSB: Communication

Objective: Chapter objective 3

66) Positive reinforcement programs identify the worker behaviors that lead to accidents and then train workers to avoid these behaviors.

Diff: 2 Page Ref: 303

Objective: Chapter objective 3

67) Claims-tracking software is available for helping employees understand what's driving their workers' compensation claims.

Diff: 2 Page Ref: 303

Skill: AACSB: Use of IT

Objective: Chapter objective 3

68) Drug testing is generally considered effective for discouraging drug use.

Diff: 1 Page Ref: 308

Objective: Chapter objective 4

69) Tardiness is one of the earliest symptoms of alcoholism.

Diff: 1 Page Ref: 308

Objective: Chapter objective 4

70) Job stress originates solely from external factors such as work schedule, job security, and noise.

Diff: 1 Page Ref: 309

Objective: Chapter objective 4

71) High-stress workers have health care costs 75% higher than those of less-stress co-workers.

Diff: 2 Page Ref: 309

Objective: Chapter objective 4

72) A nice vacation once a year can eliminate burnout.

Diff: 2 Page Ref: 310

Objective: Chapter objective 4

73) Depressed people tend to have worse safety records.

Diff: 3 Page Ref: 310

Objective: Chapter objective 4

74) When conducting inspections OSHA inspectors don't only look for specific hazards.

Diff: 2 Page Ref: 294

Objective: Chapter objective 1

75) Many workplace accidents occur around forklift trucks.

Diff: 1 Page Ref: 298

Objective: Chapter objective 2

76) Lockout/tagout involves affixing a disabled tag to the equipment.

Diff: 1 Page Ref: 301

Objective: Chapter objective 3

77) Safety programs require a strong and obvious management commitment to safety.

Diff: 1 Page Ref: 303

Objective: Chapter objective 2

78) Safety training is not as important with new trainees because they are more likely to pay attention and therefore avoid accidents.

Diff: 1 Page Ref: 302

Skill: AACSB: Reflective Thinking

Objective: Chapter objective 2

79) When it comes to safety habitual safe behavior is better than a thinking employee.

Diff: 2 Page Ref: 304

Objective: Chapter objective 2

80) OSHA claims that safety incentive programs do not cut down on accidents but only on injury reporting.

Diff: 1 Page Ref: 303

Objective: Chapter objective 2

81) A drug-free workplace policy should state at a minimum "The use, possession, transfer, or sale of illegal drugs by employees is prohibited."

Diff: 2 Page Ref: 303

Objective: Chapter objective 4

82) Contrary to popular belief meditation does not reduce stress.

Diff: 3 Page Ref: 309

Objective: Chapter objective 4

83) The problem of workplace smoking is becoming moot.

Diff: 2 Page Ref: 311

Objective: Chapter objective 4

84) Bullying at work is not a serious problem.

Diff: 1 Page Ref: 341

Objective: Chapter objective 4

85) What are the three basic causes of workplace accidents? Explain your choices.

Diff: 1 Page Ref: 298

Skill: AACSB: Communication

Objective: Chapter objective 2

86) List five actions that can help to reduce unsafe acts at work.

Diff: 1 Page Ref: 301

Skill: AACSB: Communication

Objective: Chapter objective 3

87) What are the three stages of observable behaviors indicating possible alcohol-related problems for employees? Identify each stage and the type of behavior associated with the stage.

Diff: 2 Page Ref: 308

Skill: AACSB: Communication

Objective: Chapter objective 4

88) What are the factors leading to job stress? Identify five suggestions for reducing job stress.

• Build good working relationships with colleagues.

• Do not accept work overloads.

• Build an effective relationship with one's supervisor.

• Negotiate for realistic deadlines.

• Learn about upcoming events and get lead time to prepare.

• Find time each day to relax.

• Take a walk.

• Reduce unnecessary noise.

• Reduce the amount of trivia in one's job.

• Limit interruptions.

• Deal with distasteful problems as soon as possible.

• Make a constructive "worry" list with possible solutions for each problem.

Diff: 2 Page Ref: 309-310

Skill: AACSB: Communication

Objective: Chapter objective 4

89) Discuss how you can minimize accident causing conditions.

Diff: 2 Page Ref: 300

Skill: AACSB: Communication

Objective: Chapter objective 2

90) Why is employee safety and health important?

Diff: 2 Page Ref: 292

Skill: AACSB: Communication

Objective: Chapter objective 1

91) How do you prevent accidents in the workplace? List and describe 5 ways.

Diff: 3 Page Ref: 298

Skill: AACSB: Communication

Objective: Chapter objective 2

92) Explain the difference between job stress and burnout.

Diff: 2 Page Ref: 309

Skill: AACSB: Communication

Objective: Chapter objective 4