Introduction To Human Communication Chapter 1 Test Bank Docx

Test Bank

Chapter 1: Introduction to Human Communication

Multiple Choice

1.1. Critical thinking requires that one become a critic of one’s own

a. friends and family.

b. thoughts and behavior.

c. religion and attitude.

d. identity and actions.

Chapter: 01

Module: 1.1

Learning Objective: LO 1.1 Explain why it is important to study human communication.

Topic: The Importance of Studying Human Communication

Difficulty: Easy

Skill: Remember the Facts

1.2. The first step to critical thinking is to

a. consider other conclusions.

b. consider what the evidence means.

c. identify the assertion or action.

d. consider what evidence is available.

Chapter: 01

Module: 1.1

Learning Objective: LO 1.1 Explain why it is important to study human communication.

Topic: The Importance of Studying Human Communication

Difficulty: Easy

Skill: Remember the Facts

1.3. When you realize you are angry and convert that anger into a scowl and a rude comment to your partner, what have you done to a message?

a. decoded

b. symbolized

c. processed

d. encoded

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Moderate

Skill: Apply What You Know

1.4. The use of an X to indicate that one should avoid a certain behavior (such as an X through a picture of a cigarette to indicate no smoking) is an example of

a. a symbol.

b. encoding.

c. decoding.

d. verbal communication.

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Moderate

Skill: Understand the Concepts

1.5. If Paul’s mother was cold and distant during his childhood, which of these associations with the word mother is likely to be negative?

a. concrete

b. significant

c. connotative

d. denotative

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Moderate

Skill: Apply What You Know

1.6. Which of the following is a key component of communication?

a. channels

b. gateways

c. connections

d. localities

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Easy

Skill: Remember the Facts

1.7. Calling someone “darling” to indicate intimacy is an example of

a. the content meaning of a message.

b. the relationship meaning of a message.

c. a nonverbal message.

d. a personal narrative.

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Moderate

Skill: Understand the Concepts

1.8. The manner in which one disciplines one’s child may differ in the grocery store and at home. This is because of which component of human communication?

a. message creation

b. participants

c. setting

d. noise

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Moderate

Skill: Understand the Concepts

1.9. Which of the following is the building block of communication?

a. medium

b. message

c. symbol

d. idea

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Easy

Skill: Remember the Facts

1.10. The component of communication that enables a sender of a message to know that the message was received is called

a. the channel.

b. noise.

c. feedback.

d. the setting.

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Easy

Skill: Remember the Facts

1.11. Yousef ended the relationship with his girlfriend by writing “It’s over” on a sticky note. The sticky note served as which component of communication?

a. meaning creation

b. participants

c. noise

d. channel

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Moderate

Skill: Apply What You Know

1.12. Patsy is trying to hold a conversation with her professor, but she keeps getting distracted by the man beside her with bright purple hair. The man’s hair is a form of

a. noise.

b. feedback.

c. message creation.

d. setting.

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Moderate

Skill: Apply What You Know

1.13. When you decide to ask your friend rather than your professor for a ride home, you are considering which component of the communication process?

a. setting

b. message creation

c. channels

d. participants

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Moderate

Skill: Understand the Concepts

1.14. Communication is an ongoing process and each communicator is a sender and receiver at the same time in which model of communication?

a. Linear

b. Nonlinear

c. Interactive

d. Transactional

Chapter: 01

Module: 1.3

Learning Objective: LO 1.3 Explain how the Synergetic Model of Communication differs from previous models.

Topic: A Model of Human Communication: The Synergetic Model

Difficulty: Easy

Skill: Remember the Facts

1.15. In the Synergetic Model of Communication, two or more people create meaning

a. that is agreed upon by all parties mutually.

b. using separate channels and messages.

c. as they respond to each other and the environment.

d. independently at first and then together over time.

Chapter: 01

Module: 1.3

Learning Objective: LO 1.3 Explain how the Synergetic Model of Communication differs from previous models.

Topic: A Model of Human Communication: The Synergetic Model

Difficulty: Moderate

Skill: Remember the Facts

1.16. Demographic factors such as age, race, and socioeconomic status represent what kind of influences on communication?

a. societal

b. individual

c. contextual

d. cultural

Chapter: 01

Module: 1.3

Learning Objective: LO 1.3 Explain how the Synergetic Model of Communication differs from previous models.

Topic: A Model of Human Communication: The Synergetic Model

Difficulty: Moderate

Skill: Understand the Concepts

1.17 Brett is a 60-year-old African American man talking to Charlie, a 12-year-old Caucasian boy, about the Civil Rights Movement. Each individual pictures the movement differently, as influenced by their field of

a. context.

b. culture.

c. society.

d. experience.

Chapter: 01

Module: 1.3

Learning Objective: LO 1.3 Explain how the Synergetic Model of Communication differs from previous models.

Topic: A Model of Human Communication: The Synergetic Model

Difficulty: Moderate

Skill: Apply What You Know

1.18. Which term is used to describe the fact that not all individual members of the same culture think and behave in the same manner?

a. context

b. heterogeneous

c. uniqueness

d. homogeneous

Chapter: 01

Module: 1.3

Learning Objective: LO 1.3 Explain how the Synergetic Model of Communication differs from previous models.

Topic: A Model of Human Communication: The Synergetic Model

Difficulty: Easy

Skill: Understand the Concepts

1.19. Aspects of the physical environment in which an interaction occurs are known as

a. background.

b. culture.

c. the setting.

d. the society.

Chapter: 01

Module: 1.3

Learning Objective: LO 1.3 Explain how the Synergetic Model of Communication differs from previous models.

Topic: A Model of Human Communication: The Synergetic Model

Difficulty: Easy

Skill: Remember the Facts

1.20. The standards of right and wrong one applies to messages that are sent and received are referred to as

a. individual ethics.

b. group ethics.

c. community ethics.

d. communication ethics.

Chapter: 01

Module: 1.4

Learning Objective: LO 1.4 Formulate your own communication ethic.

Topic: Communication Ethics

Difficulty: Easy

Skill: Remember the Facts

1.21. In terms of communication ethics, if you fail to mention to your roommate that you accidentally scraped the bumper of her car when you pulled your car into the garage, you have engaged in inappropriate

a. privacy.

b. secrecy.

c. disqualification.

d. authenticity.

Chapter: 01

Module: 1.4

Learning Objective: LO 1.4 Formulate your own communication ethic.

Topic: Communication Ethics

Difficulty: Moderate

Skill: Apply What You Know

1.22. Choosing not to tell a coworker that you are getting a divorce is an example of

a. secrecy.

b. privacy.

c. lying.

d. communication avoidance.

Chapter: 01

Module: 1.4

Learning Objective: LO 1.4 Formulate your own communication ethic.

Topic: Communication Ethics

Difficulty: Moderate

Skill: Apply What You Know

1.23. If you believe some situations call for stretching the truth or being deceptive because of the circumstances, you likely adhere to what kind of an ethical standard?

a. moral

b. absolute

c. developmental

d. relative

Chapter: 01

Module: 1.4

Learning Objective: LO 1.4 Formulate your own communication ethic.

Topic: Communication Ethics

Difficulty: Easy

Skill: Remember the Facts

1.24. Communication competence is composed of two elements. Achieving one’s goals successfully involves one of these elements, known as

a. effectiveness.

b. appropriateness.

c. absolutism.

d. relativism.

Chapter: 01

Module: 1.5

Learning Objective: LO 1.5 Articulate what makes a communicator competent.

Topic: Putting It All Together: Communicating Competently

Difficulty: Easy

Skill: Remember the Facts

1.25. Marco wants to get hired by a company, so he studies the company’s background to prepare for an interview with the hiring manager. Marco is focusing on the interaction goal known as

a. communication.

b. identity.

c. content.

d. relationship.

Chapter: 01

Module: 1.5

Learning Objective: LO 1.5 Articulate what makes a communicator competent.

Topic: Putting It All Together: Communicating Competently

Difficulty: Moderate

Skill: Apply What You Know

True/False

1.26. Having good communication skills is a question of having common sense.

Chapter: 01

Module: 1.1

Learning Objective: LO 1.1 Explain why it is important to study human communication.

Topic: The Importance of Studying Human Communication

Difficulty: Easy

Skill: Remember the Facts

1.27. Your communication with others allows you to establish who you are to them.

Chapter: 01

Module: 1.1

Learning Objective: LO 1.1 Explain why it is important to study human communication.

Topic: The Importance of Studying Human Communication

Difficulty: Easy

Skill: Remember the Facts

1.28. Human communication is primarily defined by our verbal messages.

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Easy

Skill: Remember the Facts

1.29. The symbols we use (e.g., words and gestures) to communicate are arbitrary.

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Easy

Skill: Remember the Facts

1.30. When John interprets his girlfriend’s head shake to indicate that she does not approve of his action, he is encoding her message.

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Moderate

Skill: Apply What You Know

1.31. Content meaning describes what the message conveys about the relationship between the parties.

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Easy

Skill: Remember the Facts

1.32. Linear models of communication are more simplistic when compared to the transactional model.

Chapter: 01

Module: 1.3

Learning Objective: LO 1.3 Explain how the Synergetic Model of Communication differs from previous models.

Topic: A Model of Human Communication: The Synergetic Model

Difficulty: Moderate

Skill: Understand the Concepts

1.33. Although we are all individuals, society places constraints on the range of our individualism.

Chapter: 01

Module: 1.3

Learning Objective: LO 1.3 Explain how the Synergetic Model of Communication differs from previous models.

Topic: A Model of Human Communication: The Synergetic Model

Difficulty: Moderate

Skill: Understand the Concepts

1.34. Whether or not a message is truthful has little impact on the consequences of that message.

Chapter: 01

Module: 1.4

Learning Objective: LO 1.4 Formulate your own communication ethic.

Topic: Communication Ethics

Difficulty: Easy

Skill: Remember the Facts

1.35. Speakers are competent when they understand the expectations regarding their behavior and are able to behave in a way that fulfills those expectations.

Chapter: 01

Module: 1.5

Learning Objective: LO 1.5 Articulate what makes a communicator competent.

Topic: Putting It All Together: Communicating Competently

Difficulty: Easy

Skill: Remember the Facts

Fill-in-the-Blank

1.36. When using _____ thinking, once you’ve identified an action, your next step is to evaluate your own interpretations and beliefs.

Chapter: 01

Module: 1.1

Learning Objective: LO 1.1 Explain why it is important to study human communication.

Topic: The Importance of Studying Human Communication

Difficulty: Easy

Skill: Remember the Facts

1.37. _____ communication is composed of nonlinguistic symbols such as smiles, laughter, head nods, and hand gestures.

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Easy

Skill: Remember the Facts

1.38. You _____ a message when you interpret the meaning being sent.

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Easy

Skill: Remember the Facts

1.39. Donald shouted at his step-father “You’re not my dad!” during an argument. Donald’s words convey _____ meaning, or how he views the connection between them.

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Moderate

Skill: Apply What You Know

1.40. The content meaning of a message contains both _____ and _____ meaning.

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Easy

Skill: Remember the Facts

1.41. The _____ Model is a transactional model of communication that emphasizes how individual and societal forces, contexts, and culture interact to affect the communication process.

Chapter: 01

Module: 1.3

Learning Objective: LO 1.3 Explain how the Synergetic Model of Communication differs from previous models.

Topic: A Model of Human Communication: The Synergetic Model

Difficulty: Easy

Skill: Remember the Facts

1.42. Communication is influenced by _____ forces, such as political, historical, and economic structures.

Chapter: 01

Module: 1.3

Learning Objective: LO 1.3 Explain how the Synergetic Model of Communication differs from previous models.

Topic: A Model of Human Communication: The Synergetic Model

Difficulty: Moderate

Skill: Understand the Concepts

1.43. A message can be considered legitimately _____ when other parties have no right to expect access to it.

Chapter: 01

Module: 1.4

Learning Objective: LO 1.4 Formulate your own communication ethic.

Topic: Communication Ethics

Difficulty: Easy

Skill: Remember the Facts

1.44. When Carla’s best friend asks for her opinion about something, Carla is always very blunt and honest. However, when her coworkers ask for her opinion, she will sometimes lie in order to keep a positive, professional relationship. She’s espousing a(n) _____ standard of ethics.

Chapter: 01

Module: 1.4

Learning Objective: LO 1.4 Formulate your own communication ethic.

Topic: Communication Ethics

Difficulty: Moderate

Skill: Apply What You Know

1.45. A comedian refusing to make derogatory jokes about certain members of his audience would be exhibiting the _____ element of communication competence.

Chapter: 01

Module: 1.5

Learning Objective: LO 1.5 Articulate what makes a communicator competent.

Topic: Putting It All Together: Communicating Competently

Difficulty: Moderate

Skill: Apply What You Know

Essay

1.46. Describe the five steps of the critical thinking process and offer examples of each.

Chapter: 01

Module: 1.1

Learning Objective: LO 1.1 Explain why it is important to study human communication.

Topic: The Importance of Studying Human Communication

Difficulty: Moderate

Skill: Apply What You Know

1.47. Describe three of the seven components of the communication process and apply each to a possible communication situation.

Chapter: 01

Module: 1.2

Learning Objective: LO 1.2 Name and describe the seven primary components of communication.

Topic: What Is Human Communication?

Difficulty: Moderate

Skill: Apply What You Know

1.48. Name the four factors that influence our communication according to the Synergetic Model and give specific examples of those four factors in the context of a class lecture.

Chapter: 01

Module: 1.3

Learning Objective: LO 1.3 Explain how the Synergetic Model of Communication differs from previous models.

Topic: A Model of Human Communication: The Synergetic Model

Difficulty: Moderate

Skill: Apply What You Know

1.49. In terms of communication ethics, describe the difference between secrecy and privacy. Provide a concrete example illustrating each concept.

Chapter: 01

Module: 1.4

Learning Objective: LO 1.4 Formulate your own communication ethic.

Topic: Communication Ethics

Difficulty: Moderate

Skill: Apply What You Know

1.50. Describe the two elements of communication competence and the three goals that are important during an interaction.

Chapter: 01

Module: 1.5

Learning Objective: LO 1.5 Articulate what makes a communicator competent.

Topic: Putting It All Together: Communicating Competently

Difficulty: Moderate

Skill: Understand the Concepts