Chapter 11: Health Communication

Test Bank

Multiple Choice

1. The consumer-type relationship between patients and providers is best typified by ______.

a. a relationship in which patients and providers work together as equals to solve problems

b. a view of the physician as simply carrying out the wishes of the patient

c. a relationship in which the physician is dominant and directs treatment alone

d. interactions in which the patient is passive and dependent on the physician for recommendations

Learning Objective: 11.1: Identify characteristics of patients’ and providers’ communication styles.

Cognitive Domain: Comprehension

Answer Location: Patient–Provider Identities

Difficulty Level: Medium

2. “Doorknob disclosures” are best defined as ______.

a. private information that is shared at the door between romantic partners

b. notes that physicians leave in the examination room for patients to read

c. delayed medical disclosures by patients, only revealed as the physician is leaving the room

d. disclosures by physicians about their personal life or health

Learning Objective: 11.1: Identify characteristics of patients’ and providers’ communication styles.

Cognitive Domain: Comprehension

Answer Location: How Patients and Providers Communicate

Difficulty Level: Medium

3. When patients and providers communicate in ways in which patients act in accordance with provider interaction styles (positive or negative) and vice versa, it is known as ______.

a. provider expertise

b. patient expertise

c. physical and psychosocial connections

d. reciprocity

Learning Objective: 11.2: Make informed suggestions to improve communication between patients and providers, based on new understandings of your own experiences as a patient.

Cognitive Domain: Application

Answer Location: Improving Patient–Provider Communication

Difficulty Level: Medium

4. Which of the following principles of patient–provider communication regard providers as educating their patients in a manner that is clear and understandable?

a. Provider expertise

b. Emotions

c. Reciprocity

d. Patient stories

Learning Objective: 11.2: Make informed suggestions to improve communication between patients and providers, based on new understandings of your own experiences as a patient.

Cognitive Domain: Comprehension

Answer Location: Improving Patient–Provider Communication

Difficulty Level: Medium

5. The patient and provider identity in which patients and providers work together to solve a problem and are viewed as equals, each bringing special knowledge to the interaction, is when they act as ______,

a. machines and mechanics

b. partners

c. consumers

d. children and parents

Learning Objective: 11.1: Identify characteristics of patients’ and providers’ communication styles.

Cognitive Domain: Knowledge

Answer Location: Patient–Provider Identities

Difficulty Level: Medium

6. Patients who participate in the decision-making process regarding their treatment options and protocols often also increase their ______.

a. medication dose

b. chance of failure

c. confusion about treatments

d. adherence to their medication regimen

Learning Objective: 11.2: Make informed suggestions to improve communication between patients and providers, based on new understandings of your own experiences as a patient.

Cognitive Domain: Application

Answer Location: Adherence to Treatments

Difficulty Level: Medium

7. Pro-smoking messages about smoking often include ______.

a. refutation of established findings that link tobacco use to cancer

b. acknowledgment of the risks associated with tobacco use

c. recognition and acceptance of antismoking messages

d. expression and acceptance of anxieties related to smoking

Learning Objective: 11.3: Demonstrate how social networks influence health and lifestyle choices through everyday communication.

Cognitive Domain: Application

Answer Location: Smoking With Others

Difficulty Level: Medium

8. Nurturing support consists of two subtypes of support. What are they?

a. Emotional and action facilitating

b. Informational and action facilitating

c. Instrumental and esteem

d. Emotional and esteem

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Nurturing Support

Difficulty Level: Easy

9. What is considered a key concern of individuals who are seeking or receiving social support?

a. Loss of autonomy or independence

b. Enhancement of positive face

c. To be viewed as competent and reliable

d. Being overly burdened with requests for help

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Application

Answer Location: Identity Goals of Social Support

Difficulty Level: Medium

10. Which of the following is considered a supportive function of everyday communication?

a. Perpetuation

b. Patient stories

c. Provider expertise

d. Partner identities

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Everyday Communication and the Foundations of Social Support

Difficulty Level: Medium

11. One way in which everyday communication serves as a regulation mechanism is ______.

a. by allowing an outlet for stress and worries

b. by providing an alternative to discussions of health issues and problems

c. by serving as a precursor to deeper discussions about health issues/problems

d. by maintaining sources of support

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Application

Answer Location: Everyday Communication and the Foundations of Social Support

Difficulty Level: Medium

12. Which aspect of communication privacy management theory (Petronio, 2002) refers to the cooperation among persons who share private information to keep boundaries intact or to ensure that information revealed is not misused by the recipient?

a. Boundary turbulence

b. Coordination

c. Privacy boundaries

d. Ownership

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Communication Privacy Management

Difficulty Level: Medium

13. Which of the following is at the heart of communication privacy management theory and deals with the revelation of private, sensitive, and confidential information?

a. Motivation

b. Self-disclosure

c. Gender

d. Context

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Communication Privacy Management

Difficulty Level: Easy

14. Social networks influence attempts to quit smoking. According to the chapter on health communication, such influence can be which of the following?

a. Noncommittal

b. Positive or negative

c. Positive only

d. Negative only

Learning Objective: 11.3: Demonstrate how social networks influence health and lifestyle choices through everyday communication.

Cognitive Domain: Comprehension

Answer Location: Smoking With Others

Difficulty Level: Medium

15. The most common type of direct-to-consumer advertising of medications ______.

a. never mentions the name of the drug

b. does not make any claims concerning the drug’s effectiveness

c. highlights the uses and benefits of the named drug

d. mentions only the name of the drug and no other information

Learning Objective: 11.5: Specify some influences of media and technology on issues of health.

Cognitive Domain: Comprehension

Answer Location: Advertising of Medications

Difficulty Level: Medium

16. ______ occurs when people struggle to coordinate privacy rules and boundaries.

a. Boundary turbulence

b. Coordination

c. Privacy boundaries

d. Ownership

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Communication Privacy Management

Difficulty Level: Medium

17. According to Communication Privacy Management Theory, ______ entails ensuring that when private information is shared, it is not used against the person or spread to others who were not intended to learn about it.

a. boundary turbulence

b. coordination

c. privacy boundaries

d. ownership

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Communication Privacy Management

Difficulty Level: Medium

18. The ______ supportive function of everyday communication enables people to determine reliable sources of support when needed.

a. information

b. detection

c. perpetuation

d. ventilation

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Everyday Communication and the Foundations of Social Support

Difficulty Level: Medium

19. The ______ supportive function of everyday communication is concerned not with determining potential sources of support but rather with maintaining sources of support.

a. information

b. detection

c. perpetuation

d. ventilation

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Everyday Communication and the Foundations of Social Support

Difficulty Level: Medium

20. The ______ supportive function of everyday communication provides a baseline for perception of others’ communication. People come to expect patterns of interaction from those in their social networks.

a. information

b. detection

c. perpetuation

d. ventilation

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Everyday Communication and the Foundations of Social Support

Difficulty Level: Medium

21. The ______ supportive function of everyday communication involves talking with others as a productive way of managing concerns and anxieties.

a. information

b. detection

c. perpetuation

d. ventilation

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Everyday Communication and the Foundations of Social Support

Difficulty Level: Medium

22. The ______ supportive function of everyday communication involves not dealing with it the problem—at least for a while.

a. information

b. detection

c. perpetuation

d. distraction

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Everyday Communication and the Foundations of Social Support

Difficulty Level: Medium

23. ______ refers to people wanting to be seen as worthwhile and as decent overall.

a. Positive face wants

b. Negative face wants

c. Bald-on-record

d. Affinity-seeking

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Application

Answer Location: Identity Goals of Social Support

Difficulty Level: Hard

24. ______ support involves providing someone with information to increase knowledge and understanding of health issues.

a. Action facilitating

b. Informational

c. Instrumental

d. Esteem

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Nurturing Support

Difficulty Level: Easy

25. ______ support involves performing tasks for someone.

a. Action facilitating

b. Informational

c. Instrumental

d. Esteem

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Nurturing Support

Difficulty Level: Easy

26. ______ support enables people to express their feelings and to have those feelings validated by others.

a. Action facilitating

b. Emotional

c. Instrumental

d. Esteem

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Nurturing Support

Difficulty Level: Easy

27. ______ support involves making someone feel competent and valued.

a. Action facilitating

b. Emotional

c. Instrumental

d. Esteem

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Nurturing Support

Difficulty Level: Easy

28. The ______ patient and provider identity involves providers being viewed as competent experts analytically diagnosing a physical problem and then fixing it. Patients are passive and allow the expert to give them proper care with little or no input or objection.

a. machines and mechanics

b. partners

c. consumers

d. children and parents

Learning Objective: 11.1: Identify characteristics of patients’ and providers’ communication styles.

Cognitive Domain: Knowledge

Answer Location: Patient–Provider Identities

Difficulty Level: Medium

29. The ______ patient and provider identity involves patients and providers displaying more emotional and personal involvement. However, the provider clearly portrays a dominant role of expert while the patient assumes a submissive and dependent role.

a. machines and mechanics

b. partners

c. consumers

d. children and parents

Learning Objective: 11.1: Identify characteristics of patients’ and providers’ communication styles.

Cognitive Domain: Knowledge

Answer Location: Patient–Provider Identities

Difficulty Level: Medium

Multiple Response

1. SELECT ALL THAT APPLY. Which of the following is/are true about families, eating, and exercise?

a. Family members have a significant influence on both your food consumption and on exercise.

b. Food is often ritually connected with holidays and celebrations in families.

c. Diet and exercise behaviors are reinforced among family members through their everyday lives and talk.

d. Genetic predispositions may influence your choices and actions.

Learning Objective: 11.3: Demonstrate how social networks influence health and lifestyle choices through everyday communication.

Cognitive Domain: Application

Answer Location: Eating and Exercising With Others

Difficulty Level: Medium

2. SELECT ALL THAT APPLY. Effective patient–provider communication has been associated with decreases in ______.

a. anxiety

b. adherence to treatment

c. poverty

d. malpractice claims

Learning Objective: 11.2: Make informed suggestions to improve communication between patients and providers, based on new understandings of your own experiences as a patient.

Cognitive Domain: Comprehension

Answer Location: Benefits of Effective Patient–Provider Relationships

Difficulty Level: Medium

3. SELECT ALL THAT APPLY. What are some of the ways in which media depictions of health-related issues are frequently inaccurate?

a. Illnesses portrayed on television are often more sudden and dramatic.

b. Certain types of illnesses are much more prevalent in entertainment media than others.

c. Survival rates of fictional characters for some illnesses are fictionally represented to be much higher than among real patients.

d. The mortality rate of fictional hospital patients is portrayed as much lower than the mortality rate of real hospital patients.

Learning Objective: 11.5: Specify some influences of media and technology on issues of health.

Cognitive Domain: Application

Answer Location: Entertainment Media and Health

Difficulty Level: Medium

4. SELECT ALL THAT APPLY. Which of these factors are among the seven communication principles that would improve interactions between patients and providers?

a. Children and parents

b. Physical and psychosocial connections

c. Emotions

d. Patient stories

Learning Objective: 11.2: Make informed suggestions to improve communication between patients and providers, based on new understandings of your own experiences as a patient.

Cognitive Domain: Comprehension

Answer Location: Improving Patient–Provider Communication

Difficulty Level: Medium

5. SELECT ALL THAT APPLY. Action-facilitating support involves providing information or performing tasks for others. What are some of the benefits of providing such information support to members of your social network?

a. It increases understanding of the situation and ability to make informed decisions.

b. It increases feelings of competence and value.

c. It validates a person’s ability to make personal decisions.

d. It reinforces the person’s own importance to you.

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Application

Answer Location: Action-Facilitating Support

Difficulty Level: Medium

6. SELECT ALL THAT APPLY. When a person does not receive the social support that he or she expected from a particular relationship, that person may experience ______.

a. an increase in relational closeness

b. disappointment and rejection

c. feeling worse about the situation than prior to seeking support

d. feeling more competent and capable

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Application

Answer Location: Relational Goals of Social Support

Difficulty Level: Medium

7. SELECT ALL THAT APPLY. Which are among the positive ways in which direct-to-consumer advertising of medications impacts health communication?

a. It increases patient awareness of illnesses treated by the medication.

b. It shows a conversion to moral behavior on the part of drug manufacturers.

c. It increases patient awareness of available treatment options.

d. It increases the likelihood that patients will take a more active role in discussions with providers.

Learning Objective: 11.5: Specify some influences of media and technology on issues of health.

Cognitive Domain: Application

Answer Location: Advertising of Medications

Difficulty Level: Hard

8. SELECT ALL THAT APPLY. Which are among the negative ways in which direct-to-consumer advertising of medications impacts health communication?

a. It could lead to unnecessary treatments and overmedication.

b. It overlooks the fact that many “symptoms” happen to everyone occasionally.

c. It increases the prescription of certain medications even though other, cheaper remedies could be available.

d. It focuses treatment on physical elements of illness and tends to overlook psychosocial and other factors contributing to the illness.

Learning Objective: 11.5: Specify some influences of media and technology on issues of health.

Cognitive Domain: Application

Answer Location: Advertising of Medications

Difficulty Level: Hard

9. SELECT ALL THAT APPLY. Relationships with friends, family, romantic partners, acquaintances, and other members of social networks can have an impact on health. What are some of the lifestyle choices that could be influenced by social networks?

a. Eating

b. Exercise

c. Smoking

d. Drinking

Learning Objective: 11.3: Demonstrate how social networks influence health and lifestyle choices through everyday communication.

Cognitive Domain: Knowledge

Answer Location: Social Networks and Health and Lifestyles

Difficulty Level: Easy

True/False

1. Most health care providers focus on patients’ physical problems rather than psychosocial problems.

Learning Objective: 11.1: Identify characteristics of patients’ and providers’ communication styles.

Cognitive Domain: Knowledge

Answer Location: How Patients and Providers Communicate

Difficulty Level: Easy

2. Self-disclosure rests at the heart of communication privacy management theory.

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Knowledge

Answer Location: Communication Privacy Management

Difficulty Level: Easy

3. According to principles of social influence, people with overweight friends tend to be overweight themselves.

Learning Objective: 11.3: Demonstrate how social networks influence health and lifestyle choices through everyday communication.

Cognitive Domain: Comprehension

Answer Location: Eating and Exercising With Others

Difficulty Level: Easy

4. According to the chapter, there are five primary types of social support.

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Knowledge

Answer Location: Social Networks and Support

Difficulty Level: Easy

5. Nurturing support involves providing information or performing tasks for others.

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Knowledge

Answer Location: Social Networks and Support

Difficulty Level: Easy

6. The everyday function of distraction in communication is not viewed as beneficial to someone dealing with a problem.

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Everyday Communication and the Foundations of Social Support

Difficulty Level: Medium

7. Privacy boundaries are borders between what is considered private and what is not.

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Communication Privacy Management

Difficulty Level: Easy

8. No one has perceived ownership of private information.

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Communication Privacy Management

Difficulty Level: Medium

9. Research has demonstrated that the media responsibly portray positive body images and promote healthy nutrition.

Learning Objective: 11.5: Specify some influences of media and technology on issues of health.

Cognitive Domain: Comprehension

Answer Location: News Media and Health

Difficulty Level: Medium

10. Research indicates that 27% of Internet users have searched for health information online within the past year.

Learning Objective: 11.5: Specify some influences of media and technology on issues of health.

Cognitive Domain: Comprehension

Answer Location: Searching for Information

Difficulty Level: Medium

11. College students may be more likely to reveal risky behaviors to friends and siblings than to parents.

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Communication Privacy Management

Difficulty Level: Medium

12. Attitudes toward smoking and smoking-related behaviors are strongly connected to social networks.

Learning Objective: 11.3: Demonstrate how social networks influence health and lifestyle choices through everyday communication.

Cognitive Domain: Application

Answer Location: Smoking With Others

Difficulty Level: Medium

13. Relationships with others have consistently been listed as one of the perceived benefits of smoking and one of the supportive factors in both cessation and resumption of smoking.

Learning Objective: 11.3: Demonstrate how social networks influence health and lifestyle choices through everyday communication.

Cognitive Domain: Application

Answer Location: Smoking With Others

Difficulty Level: Medium

14. Smokers often report negative relational consequences when attempting to stop smoking such as a decrease in the number of smoking friends.

Learning Objective: 11.3: Demonstrate how social networks influence health and lifestyle choices through everyday communication.

Cognitive Domain: Application

Answer Location: Smoking With Others

Difficulty Level: Medium

15. Pressures to drink in general are often based on relational obligation, and those who try to avoid the consumption of alcohol often experience relational distress as a result

Learning Objective: 11.3: Demonstrate how social networks influence health and lifestyle choices through everyday communication.

Cognitive Domain: Application

Answer Location: Smoking With Others

Difficulty Level: Medium

16. Through talk about alcohol and updates on social networking sites, there is a tendency to believe that drinking is less common than it actually is among one’s social network.

Learning Objective: 11.3: Demonstrate how social networks influence health and lifestyle choices through everyday communication.

Cognitive Domain: Application

Answer Location: Smoking With Others

Difficulty Level: Medium

17. Effective patient–provider relationships may decrease malpractice lawsuits.

Learning Objective: 11.2: Make informed suggestions to improve communication between patients and providers, based on new understandings of your own experiences as a patient.

Cognitive Domain: Comprehension

Answer Location: Benefits of Effective Patient–Provider Relationships

Difficulty Level: Medium

18. Overall communication patterns of providers do not conclusively influence the likelihood that a malpractice claim will or will not be filed

Learning Objective: 11.2: Make informed suggestions to improve communication between patients and providers, based on new understandings of your own experiences as a patient.

Cognitive Domain: Comprehension

Answer Location: Benefits of Effective Patient–Provider Relationships

Difficulty Level: Medium

19. Women are less likely than men to consult their social networks about health concerns and are less likely to receive guidance or support.

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Nurturing Support

Difficulty Level: Easy

20. Online support groups have been found to benefit users through multiple forms of social support.

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Nurturing Support

Difficulty Level: Easy

21. An analysis of a decade’s worth of news reporting about weight and obesity discovered that thinness is associated with moral virtue and obesity is associated with poor personal choices.

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Nurturing Support

Difficulty Level: Easy

22. The FDA requires that whenever the benefits and virtues of a drug are included in an advertisement, the side effects must be included as well.

Learning Objective: 11.5: Specify some influences of media and technology on issues of health.

Cognitive Domain: Application

Answer Location: Advertising of Medications

Difficulty Level: Hard

23. The rates of occurrence of Zika virus have sometimes been reported in ways that are calculated to increase viewer attention and numbers in news broadcasts

Learning Objective: 11.5: Specify some influences of media and technology on issues of health.

Cognitive Domain: Comprehension

Answer Location: News Media and Health

Difficulty Level: Medium

Short Answer

1. Where does much of the information that people possess about health and wellness come from?

Learning Objective: 11.5: Specify some influences of media and technology on issues of health.

Cognitive Domain: Knowledge

Answer Location: Entertainment Media and Health

Difficulty Level: Easy

2. Why do drug manufacturers give a long list of side effects of their medications during direct-to-consumer advertising?

Learning Objective: 11.5: Specify some influences of media and technology on issues of health.

Cognitive Domain: Comprehension

Answer Location: Advertising of Medications

Difficulty Level: Medium

3. Traditionally, health providers tend to ______ interactions with patients through questions and directives.

Learning Objective: 11.1: Identify characteristics of patients’ and providers’ communication styles.

Cognitive Domain: Comprehension

Answer Location: How Patients and Providers Communicate

Difficulty Level: Medium

4. What is the term used for when patients sometimes delay telling the real reason for their need of a medical examination until the provider is getting ready to leave the room?

Learning Objective: 11.1: Identify characteristics of patients’ and providers’ communication styles.

Cognitive Domain: Knowledge

Answer Location: How Patients and Providers Communicate

Difficulty Level: Easy

5. In addition to family, who can have a profound influence on your diet and exercise decisions?

Learning Objective: 11.3: Demonstrate how social networks influence health and lifestyle choices through everyday communication.

Cognitive Domain: Application

Answer Location: Eating and Exercising With Others

Difficulty Level: Medium

6. Alcohol consumption, diet, and exercise are all associated with ______.

Learning Objective: 11.3: Demonstrate how social networks influence health and lifestyle choices through everyday communication.

Cognitive Domain: Comprehension

Answer Location: Drinking With Others

Difficulty Level: Hard

7. Effective patient–provider relationships can enhance feelings of patient ______, which is a consequence of better communication taking place at various points throughout care.

Learning Objective: 11.1: Identify characteristics of patients’ and providers’ communication styles.

Cognitive Domain: Comprehension

Answer Location: Benefits of Effective Patient–Provider Relationships

Difficulty Level: Medium

8. Health issues make up a great deal of media and technology content. Name some of the places where such content is available.

Learning Objective: 11.5: Specify some influences of media and technology on issues of health.

Cognitive Domain: Application

Answer Location: Media, Technology, and Health

Difficulty Level: Easy

9. Access to private information demands ______ by those involved. People must cooperate to keep boundaries intact and to ensure that revealed information is not misused by the recipient.

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Communication Privacy Management

Difficulty Level: Medium

10. Some ______% of people have searched for medical information on the Internet.

Learning Objective: 11.5: Specify some influences of media and technology on issues of health.

Answer Location: Searching for Information

Cognitive Domain: Comprehension

Difficulty Level: Medium

11. You might perform tasks around the home when a friend is too sick to do them, or you might give someone a ride to the doctor. This is an example of which kind of support?

Learning Objective: 11.4: List ways in which social networks provide support.

Answer Location: Nurturing Support

Cognitive Domain: Application

Difficulty Level: Medium

12. ______support promotes feelings of competence and ability by allowing and encouraging people to act on their own and to take part in decision-making related to their care.

Learning Objective: 11.4: List ways in which social networks provide support.

Answer Location: Nurturing Support

Cognitive Domain: Application

Difficulty Level: Medium

13. Patients should be considered ______ about their unique situations, regardless of how common the illness or medical concern.

Learning Objective: 11.2: Make informed suggestions to improve communication between patients and providers, based on new understandings of your own experiences as a patient.

Answer Location: Improving Patient–Provider Communication

Cognitive Domain: Comprehension

Difficulty Level: Medium

14. Patient ______ reveal what people perceive as the most important details or elements of a situation.

Learning Objective: 11.2: Make informed suggestions to improve communication between patients and providers, based on new understandings of your own experiences as a patient.

Answer Location: Improving Patient–Provider Communication

Cognitive Domain: Comprehension

Difficulty Level: Medium

15. Both patients and providers must recognize the influence of ______ on their relationship, treating each other with respect and recognizing the concerns and needs of each other.

Learning Objective: 11.2: Make informed suggestions to improve communication between patients and providers, based on new understandings of your own experiences as a patient.

Answer Location: Improving Patient–Provider Communication

Cognitive Domain: Comprehension

Difficulty Level: Medium

16. Patients and providers should recognize the influence of traditional ______ and ______ while attempting to establish a more constructive relationship and more effective communication styles.

Learning Objective: 11.2: Make informed suggestions to improve communication between patients and providers, based on new understandings of your own experiences as a patient.

Answer Location: Improving Patient–Provider Communication

Cognitive Domain: Comprehension

Difficulty Level: Medium

17. The ______ patient-provider identity involves patients and providers working together to solve a problem and are viewed as equals, each bringing special knowledge to the interaction. The provider possesses unique medical knowledge, and the patient possesses unique knowledge about his or her physical and emotional state.

Learning Objective: 11.1: Identify characteristics of patients’ and providers’ communication styles.

Answer Location: Patient–Provider Identities

Cognitive Domain: Knowledge

Difficulty Level: Medium

18. The ______ patient-provider identity involves patients increasingly viewing themselves as paying the health care providers for specific information and expecting providers to carry out patients’ wishes.

Learning Objective: 11.1: Identify characteristics of patients’ and providers’ communication styles.

Cognitive Domain: Knowledge

Answer Location: Patient–Provider Identities

Difficulty Level: Medium

Essay

1. Explain the machines and mechanics metaphor for patient and provider identities.

Learning Objective: 11.1: Identify characteristics of patients’ and providers’ communication styles.

Cognitive Domain: Application

Answer Location: Patient–Provider Identities

Difficulty Level: Medium

2. Explain the children and parents metaphor for patient and provider identities.

Learning Objective: 11.1: Identify characteristics of patients’ and providers’ communication styles.

Cognitive Domain: Application

Answer Location: Patient–Provider Identities

Difficulty Level: Medium

3. Explain why instrumental support is important.

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Comprehension

Answer Location: Action-Facilitating Support

Difficulty Level: Medium

4. List and define the two main types of social support and provide an example for each subtype of social support.

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Application

Answer Location: Social Networks and Support

Difficulty Level: Hard

5. In today’s focus on economics, in what way do some patients see themselves as consumers in their relationship with a provider?

Learning Objective: 11.1: Identify characteristics of patients’ and providers’ communication styles.

Cognitive Domain: Comprehension

Answer Location: Patient–Provider Identities

Difficulty Level: Medium

6. Give an example of how news media provide audiences with social and moral slants on health-related issues, and state why this can have a negative impact.

Learning Objective: 11.5: Specify some influences of media and technology on issues of health.

Cognitive Domain: Application

Answer Location: News Media and Health

Difficulty Level: Hard

7. Explain how effective patient–provider relationships could decrease malpractice lawsuits.

Learning Objective: 11.2: Make informed suggestions to improve communication between patients and providers, based on new understandings of your own experiences as a patient.

Cognitive Domain: Comprehension

Answer Location: Malpractice Claims

Difficulty Level: Medium

8. Explain how connections between physical and psychosocial health could vastly improve interactions among patients and providers.

Learning Objective: 11.2: Make informed suggestions to improve communication between patients and providers, based on new understandings of your own experiences as a patient.

Cognitive Domain: Application

Answer Location: Improving Patient–Provider Communication

Difficulty Level: Hard

9. Explain boundary turbulence and discuss how this turbulence relates to privacy boundaries.

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Application

Answer Location: Communication Privacy Management

Difficulty Level: Medium

10. Describe how identity goals transacted in social support are connected with face wants.

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Application

Answer Location: Identity Goals of Social Support

Difficulty Level: Hard

11. Explain emotional support and the importance of emotional support when communicating about health topics.

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Application

Answer Location: Identity Goals of Social Support

Difficulty Level: Medium

12. Explain informational support and the importance of informational support when communicating about health topics.

Learning Objective: 11.4: List ways in which social networks provide support.

Cognitive Domain: Application

Answer Location: Identity Goals of Social Support

Difficulty Level: Medium

13. Explain how smoking-related behaviors are related to social networks.

Learning Objective: 11.3: Demonstrate how social networks influence health and lifestyle choices through everyday communication.

Cognitive Domain: Application

Answer Location: Smoking With Others

Difficulty Level: Medium

14. Explain how consumption of alcohol can be influenced by friends.

Learning Objective: 11.3: Demonstrate how social networks influence health and lifestyle choices through everyday communication.

Cognitive Domain: Application

Answer Location: Drinking With Others

Difficulty Level: Medium

15. Explain the patient-provider communication principle of patient stories.

Learning Objective: 11.2: Make informed suggestions to improve communication between patients and providers, based on new understandings of your own experiences as a patient.

Cognitive Domain: Comprehension

Answer Location: Improving Patient–Provider Communication

Difficulty Level: Medium

16. Explain the patient-provider communication principle of reciprocity.

Learning Objective: 11.2: Make informed suggestions to improve communication between patients and providers, based on new understandings of your own experiences as a patient.

Cognitive Domain: Comprehension

Answer Location: Improving Patient–Provider Communication

Difficulty Level: Medium

17. Explain the patient-provider communication principle of roles and expectations.

Learning Objective: 11.2: Make informed suggestions to improve communication between patients and providers, based on new understandings of your own experiences as a patient.

Cognitive Domain: Comprehension

Answer Location: Improving Patient–Provider Communication

Difficulty Level: Medium

18. Explain how the Internet is being used for patient evaluation and treatment by providers.

Learning Objective: 11.5: Specify some influences of media and technology on issues of health.

Cognitive Domain: Comprehension

Answer Location: Searching for Information

Difficulty Level: Medium

19. Explain how wearable devices that connect to the Internet can have significant effects on health behavior. Also, provide at least one example of a wearable device that can have this effect.

Learning Objective: 11.5: Specify some influences of media and technology on issues of health.

Cognitive Domain: Comprehension

Answer Location: Searching for Information

Difficulty Level: Medium

20. Explain how direct-to-consumer advertising influences health communication in both positive and negative ways.

Learning Objective: 11.5: Specify some influences of media and technology on issues of health.

Cognitive Domain: Application

Answer Location: Advertising of Medications

Difficulty Level: Hard

21. Explain how media portrayals of health care have been criticized for giving audiences false hope through depictions of medical miracles.

Learning Objective: 11.5: Specify some influences of media and technology on issues of health.

Cognitive Domain: Application

Answer Location: Entertainment Media and Health

Difficulty Level: Medium